Overview

Novotel London Excel
Top Luxury Hotel

7 Western Gateway, London, E16 1AA, United Kingdom
+44 207 660 0677

Rp 1,306,667+

Overall guest ratings

8.4/10 Excellent
Based on 2,384 reviews

Review highlights

  • 9.5
  • 8.8
  • 8.7
  • 7.5

Good to know

  • Clean rooms
  • Comfortable beds
  • Nice building
  • Great view

Nearby

    show all

    About

    Discover the Docklands during your stay at Novotel London ExCel. A London hotel near the O2 Arena, Canary Wharf and London City Airport. Admire the views of Victoria Dock from the Upper Deck restaurant and bar. Ideal venue for business with fully equipped meeting rooms. Sauna and hammam available: take the time to relax at Novotel.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Business centre
    • Concierge service
    • Laundry facilities
    • Game room
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 2,384 reviews
    • 9.5 "Internet works perfectly."
      9.2 "92% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 8.8 "Location is great."
      9.9 "Near to public transport, according to 99%."
      8.5 "85% liked the proximity to shopping."
      7.4 "Good access to the airport, said 74%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.8 "Easily accessible by car, said 78%."
      8.3 "83% liked the proximity to sightseeing."
      10.0 "Business sites within easy reach, said 100%."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 7.5 "Good breakfast."
    • 7.0 "Nice rooms."
      7.4 "74% said rooms were clean."
      7.4 "74% said the beds were comfortable."
      8.8 "88% thought the view was good."
      7.3 "73% liked the big bathroom."
      7.6 "76% enjoyed the shower."

    Overall rating

    8.5 Excellent
    Based on 691 reviews
    • 9.4 "Internet works perfectly."
    • 8.9 "Location is great."
      9.9 "Near to public transport, according to 99%."
      7.4 "Easily accessible by car, said 74%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.8 "Great service."
      8.3 "83% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 7.5 "High comfort."
      7.9 "79% said the beds were comfortable."
      7.5 "75% thought rooms were spacious."
    • 7.4 "Nice rooms."
      7.9 "79% said the beds were comfortable."
      7.5 "75% thought rooms were spacious."
      7.6 "76% enjoyed the shower."

    Overall rating

    8.6 Excellent
    Based on 1,192 reviews
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 8.8 "Location is great."
      9.9 "Near to public transport, according to 99%."
      8.5 "85% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      7.8 "Good access to the airport, said 78%."
    • 7.8 "Good breakfast."
    • 6.5 "Average comfort."
      6.7 "Only 67% said rooms were big enough."
    • 6.5 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."
      5.5 "For only 55%, the bathroom was ok."

    Overall rating

    8.0 Good
    Based on 214 reviews
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      8.1 "81% said the reception staff was great."
    • 8.6 "Location is great."
    • 8.0 "Vibe was good."
      7.6 "76% thought, the hotel was modern."
    • 7.1 "Good breakfast."
    • 6.9 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
    • 6.7 "Food is average."

    Overall rating

    8.1 Excellent
    Based on 286 reviews
    • 8.6 "Location is great."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.1 "81% said the reception staff was great."
    • 7.1 "Good breakfast."
    • 6.8 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      5.8 "Only 58% said the rooms were modern."
    • 6.7 "Average comfort."
      6.5 "For only 65%, the noise level was all right."
    • 5.9 "Average value."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Clean rooms"
    "Comfortable beds"
    "Nice building"
    "Great view"
    data provided by TrustYou

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