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Novotel London Excel

Top Luxury Hotel

7 Western Gateway, London, E16 1AA, United Kingdom

+44 207 660 0677

Rp 1,306,667+

Overview
Reviews
Photos
Map

Novotel London Excel - London - Building

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Novotel London Excel - London - Bedroom

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Novotel London Excel - London - Restaurant

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Overall guest ratings

8.4/10 Excellent

Based on 2406 reviews

Review highlights

WiFi

9.7
Service

8.9
Breakfast

7.7
Room

7.0

Good to know

Nice building
Great view
Comfortable beds
Clean rooms

Nearby

About

Discover the Docklands during your stay at Novotel London ExCel. A London hotel near the O2 Arena, Canary Wharf and London City Airport. Admire the views of Victoria Dock from the Upper Deck restaurant and bar. Ideal venue for business with fully equipped meeting rooms. Sauna and hammam available: take the time to relax at Novotel.

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Amenities

Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Facilities for disabled guests
Hot tub
Playground
ATM on-site
Internet
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
24 Hour Front Desk
Safe
Sauna
Storage available
Terrace/Patio
Concierge service
Air-conditioned
Business centre
Laundry facilities
Game room
Cable or satellite TV
Coffee shop
Babysitting/child care services (surcharge)
Parking (surcharge)
Steam room

Guest reviews

All reviews

Families

Couples

Solo

Business

Overall rating

8.4 Excellent

Based on 2,383 reviews

WiFi

9.7

Service

8.9

Location

8.7

Breakfast

7.7

Room

7.0

Overall rating

8.7 Excellent

Based on 1,191 reviews

Service

9.0

Location

8.8

Breakfast

7.9

Comfort

6.5

Room

6.4

Overall rating

8.5 Excellent

Based on 714 reviews

WiFi

9.6

Service

8.9

Location

8.8

Comfort

7.5

Room

7.5

Breakfast

7.3

Overall rating

8.1 Excellent

Based on 262 reviews

Location

8.6

Service

8.5

Breakfast

7.3

Room

6.9

Comfort

6.8

Value for money

5.8

Overall rating

8.0 Good

Based on 214 reviews

Service

8.9

Location

8.5

Vibe

8.1

Breakfast

7.3

Room

7.0

Recent reviews

All reviews
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Neutral
Negative

Find reviews that mention:

excel

easy access to london

dlr

central london

station far

basin in the toilet

separate toilet

liquid stains

close to transport

wash hand

bedroom with one large

6.3

Pros: Near to London Excel

Cons: The air conditioning (AC) was not working in my room. No enough shampoo, conditioner, towels (only one shampoo and the room is booked for 3) and we have to ask for more.

Reviewed Jul 2017

review from
4.2

Pros: The veranda area

Cons: Air conditioning in the room was useless and it was very warm outside (and inside!).

Reviewed Jul 2017

review from
8.3

Pros: Good Hotel and well placed for events. Room comfortable too.

Cons: I marked this hotel down due to the Air-con not being sufficient enough to cool the room down. I stayed when it was extremely hot and the Air-con just didn't cut it. All other members in my ...

Reviewed Jul 2017

review from
9.6

Pros: We had no hot water in the morning due to a gas leak - they refunded the parking cost as a good will gesture which was lovely.

Cons: The parking was limited.

Reviewed Jul 2017

review from
9.2

Pros: Good variety of breakfast items, comfy bed , spacious room.

Cons: Limited number of toiletteries, smelly drains.

Reviewed Jul 2017

review from
5.8

Pros: Nice refurbed room

Cons: Too long of a wait when checking in. No iron in the room even though it was meant to be there. Pillows were way too hard.

Reviewed Jul 2017

review from
8.3

Pros: The rooms are spacious. Nice bathroom. And very clean. Terraca of bar and restaurant with view on water( lake) are beautiful.

Cons: There is no rooms with balcons and with view on water.

Reviewed Jul 2017

review from
4.2

Pros: Location & quality of breakfast.

Cons: Very small room. Very very small bathroom & toilet. Small TV. Breakfast bar stayed the same every day!

Reviewed Jul 2017

review from
5.0

Pros: staff is nice and friendlyã€‚

Cons: The hotel is not really a four-star hotel.

Reviewed Feb 2017

review from
10.0

Pros: The location.

Cons: Receptionist was a little stern when we arrived.

Reviewed Oct 2015

review from
8.0

Cons: sewer smell in showe

Reviewed Aug 2015

review from
7.0

Pros: very spacious room

Cons: far out and so took too long to get to centre

Reviewed Nov 2014

review from

9.6

Pros: We had no hot water in the morning due to a gas leak - they refunded the parking cost as a good will gesture which was lovely.

Cons: The parking was limited.

Reviewed Jul 2017

review from
9.2

Pros: Good variety of breakfast items, comfy bed , spacious room.

Cons: Limited number of toiletteries, smelly drains.

Reviewed Jul 2017

review from
10.0

Pros: The location.

Cons: Receptionist was a little stern when we arrived.

Reviewed Oct 2015

review from

8.3

Pros: Good Hotel and well placed for events. Room comfortable too.

Cons: I marked this hotel down due to the Air-con not being sufficient enough to cool the room down. I stayed when it was extremely hot and the Air-con just didn't cut it. All other members in my ...

Reviewed Jul 2017

review from
8.3

Pros: The rooms are spacious. Nice bathroom. And very clean. Terraca of bar and restaurant with view on water( lake) are beautiful.

Cons: There is no rooms with balcons and with view on water.

Reviewed Jul 2017

review from
8.0

Cons: sewer smell in showe

Reviewed Aug 2015

review from
7.0

Pros: very spacious room

Cons: far out and so took too long to get to centre

Reviewed Nov 2014

review from

6.3

Pros: Near to London Excel

Cons: The air conditioning (AC) was not working in my room. No enough shampoo, conditioner, towels (only one shampoo and the room is booked for 3) and we have to ask for more.

Reviewed Jul 2017

review from
4.2

Pros: The veranda area

Cons: Air conditioning in the room was useless and it was very warm outside (and inside!).

Reviewed Jul 2017

review from
5.8

Pros: Nice refurbed room

Cons: Too long of a wait when checking in. No iron in the room even though it was meant to be there. Pillows were way too hard.

Reviewed Jul 2017

review from
4.2

Pros: Location & quality of breakfast.

Cons: Very small room. Very very small bathroom & toilet. Small TV. Breakfast bar stayed the same every day!

Reviewed Jul 2017

review from
5.0

Pros: staff is nice and friendlyã€‚

Cons: The hotel is not really a four-star hotel.

Reviewed Feb 2017

review from

Photos

Novotel London Excel - London - Building

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Novotel London Excel - London - Bedroom

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Novotel London Excel - London - Restaurant

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Novotel London Excel - London - Spa

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Novotel London Excel - London - Outdoor view

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Novotel London Excel - London - Bedroom

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Novotel London Excel - London - Front desk

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Novotel London Excel - London - Lobby

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Novotel London Excel - London - Lobby

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Novotel London Excel - London - Lobby

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Novotel London Excel - London - Lobby

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Novotel London Excel - London - Conference room

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Novotel London Excel - London - Conference room

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Novotel London Excel - London - Conference room

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Novotel London Excel - London - Spa

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Novotel London Excel - London - Bedroom

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Novotel London Excel - London - Bedroom

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Novotel London Excel - London - Bedroom

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Novotel London Excel - London - Bedroom

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Novotel London Excel - London - Lobby

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Novotel London Excel - London - Building

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Novotel London Excel - London - Restaurant

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Novotel London Excel - London - Attractions

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Novotel London Excel - London - Outdoor view

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Novotel London Excel - London

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Novotel London Excel - London - Restaurant

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Novotel London Excel - London - Bedroom

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Novotel London Excel - London - Attractions

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Novotel London Excel - London - Lobby

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Novotel London Excel - London - Restaurant

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Novotel London Excel - London - Building

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Novotel London Excel - London - Restaurant

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Novotel London Excel - London - Bathroom

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Novotel London Excel - London - Business centre

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Novotel London Excel - London - Lobby

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Novotel London Excel - London - Bathroom

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Novotel London Excel - London - Living room

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Novotel London Excel - London - Building

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Novotel London Excel - London - Bedroom

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Novotel London Excel - London - Lobby

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Novotel London Excel - London - Bedroom

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Novotel London Excel - London - Bedroom

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Novotel London Excel - London - Conference room

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Novotel London Excel - London - Bedroom

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