Guest reviews
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All reviews
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Solo
Overall rating
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9.7 "Terrific location."9.9 "99%
liked the proximity to sightseeing ." 9.8 "Near to public transport , according to 98%." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.8 "98% thought it waseasy to get to the train station ." 9.3 "93%liked the proximity to shopping ." 9.2 "Easily accessible by car , said 92%." 8.9 "City centre within easy reach , said 89%." -
9.0 "World class service."9.6 "96% found the
staff to be very friendly ." 9.0 "90% thought theservice was very professional ." 8.9 "89% said theconcierge service was amazing ." 7.0 "Housekeeping was great , according to 70%." 7.7 "77% werehappy with the room service ." 7.2 "72% said thebooking process went smoothly ." 7.6 "Management was excellent , said 76%." 9.4 "94% said therecreation staff was great ." -
8.0 "Food is delicious."8.3 "83%
loved the menu selection ." 7.2 "Yummy desserts , said 72%." -
7.2 "Good amenities."8.8 "88%
enjoyed the lobby entrance ." 9.3 "93% found thegrounds to be nice ." 10.0 "100%loved the outdoor sports facilities ." -
6.4 "Breakfast is mediocre."
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5.9 "Rooms are ok."5.5 "Only 55% said
rooms were big enough ." 6.6 "Only 66% saidrooms were clean enough ." -
5.0 "Average value."5.6 "The
price was ok for 56%." -
3.9 "Internet is poor."3.3 "67% said the
wifi quality was bad ."
Overall rating
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9.6 "Terrific location."9.8 "
Near to public transport , according to 98%." 9.9 "99%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.8 "98% thought it waseasy to get to the train station ." 9.3 "93%liked the proximity to shopping ." 9.2 "Easily accessible by car , said 92%." -
9.1 "World class service."9.6 "96% found the
staff to be very friendly ." 9.0 "90% thought theservice was very professional ." 9.0 "90% said theconcierge service was amazing ." 7.4 "74% werehappy with the room service ." 7.6 "Management was excellent , said 76%." 7.7 "77% said thebooking process went smoothly ." -
6.0 "Breakfast is mediocre."
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5.5 "Rooms are ok."5.3 "Only 53% said
rooms were big enough ." 6.8 "Only 68% saidrooms were clean enough ." -
4.3 "Value below average."2.3 "77% said the
breakfast was too expensive ." 1.4 "86% saidbeverages were too expensive ." -
4.0 "Internet is poor."3.5 "65% said the
wifi quality was bad ."
Overall rating
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9.6 "Terrific location."9.9 "99%
liked the proximity to sightseeing ." 9.9 "Near to public transport , according to 99%." 9.8 "98% thought it waseasy to get to the train station ." 9.4 "Easily accessible by car , said 94%." -
8.9 "Great service."9.6 "96% found the
staff to be very friendly ." 9.0 "90% thought theservice was very professional ." 8.9 "89% said theconcierge service was amazing ." 7.1 "Housekeeping was great , according to 71%." -
6.7 "Breakfast is mediocre."
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6.5 "Rooms are ok."6.5 "Only 65% said
rooms were clean enough ." -
4.1 "Internet is poor."3.4 "66% said the
wifi quality was bad ."
Overall rating
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9.7 "Terrific location."
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9.1 "World class service."9.6 "96% found the
staff to be very friendly ." 7.7 "77% said thereception staff was great ." -
5.8 "Average comfort."5.2 "Only 52% said
rooms were big enough ." -
5.7 "Rooms are ok."5.2 "Only 52% said
rooms were big enough ." -
5.1 "Average value."
Overall rating
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9.7 "Terrific location."9.9 "99%
liked the proximity to sightseeing ." 9.9 "Near to public transport , according to 99%." 9.0 "90%liked the proximity to shopping ." -
9.0 "World class service."9.7 "97% found the
staff to be very friendly ." 9.0 "90% thought theservice was very professional ." 9.1 "91% said theconcierge service was amazing ." 7.6 "76% werehappy with the room service ." -
8.5 "Food is delicious."7.4 "
Yummy desserts , said 74%." 8.3 "83%loved the menu selection ." -
6.4 "Breakfast is mediocre."
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5.8 "Vibe was decent."
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5.4 "Rooms are ok."5.2 "Only 52% said
rooms were big enough ." 6.3 "Only 63% saidrooms were clean enough ." -
5.1 "Average value."
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4.1 "Internet is poor."3.4 "66% said the
wifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.4review from
Beautiful! architecture,colours and style. You are made to fill very special when visiting.
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6.0review from
Location, near tube station and yet accessable to Westminister, Buckingham Palace, London Eye and other tourist sights on foot.Room was comfortable and spacious. Bathroom could do with updating. No complaints
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6.3review from
Hotel staff was very friendly , checking in and out was very easy
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8.0review from
we'll be back- fantaastic position- best London hotel we have stayed in. being asked to pay for internet access
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7.3review from
Our room had a balcony overlooking the impressive courtyard and was well equipped and prepared. Check in and out was effortless and staff were friendly and well informed.
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7.0review from
Hotel was serene and quite,received an upgrade to junior suite which was extremely spacious and comfortable. No hotel shuttle is available tom transport guests to Victoria station.
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4.4review from
They ask me to pay for internet acces, but the problem was solved.
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4.8review from
Central location, impressive lobby, excellent choice of breakfast items Room was small in size and the bathroom was impossible to navigate if there was more than one of you or if bigger than a size 18! It mcant have measured more than 1.5m x 1.5m and was only really handy if you needed to use the toilet and sink at the same time. The room 681 was miles away from the lifts and instead you had to cross the courtyard whenever you wanted to leave the hotel or go to reception - not ideal when it's raining.
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5.6review from
Nice and quiet, relaxed atmosphere Room very warn dispite air conditioning
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6.8review from
Sasha the bartender was great as were all the other staff that we met. Everyone was extremely friendly and made our stay very enjoyable.
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6.8review from
Friendly, helpful staff. Pleasantly surprised by size of room
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7.3review from
Our room had a balcony overlooking the impressive courtyard and was well equipped and prepared. Check in and out was effortless and staff were friendly and well informed.
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7.0review from
Hotel was serene and quite,received an upgrade to junior suite which was extremely spacious and comfortable. No hotel shuttle is available tom transport guests to Victoria station.
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6.8review from
Sasha the bartender was great as were all the other staff that we met. Everyone was extremely friendly and made our stay very enjoyable.
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6.8review from
Friendly, helpful staff. Pleasantly surprised by size of room
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6.0review from
Location, near tube station and yet accessable to Westminister, Buckingham Palace, London Eye and other tourist sights on foot.Room was comfortable and spacious. Bathroom could do with updating. No complaints
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6.3review from
Hotel staff was very friendly , checking in and out was very easy
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4.4review from
They ask me to pay for internet acces, but the problem was solved.
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4.8review from
Central location, impressive lobby, excellent choice of breakfast items Room was small in size and the bathroom was impossible to navigate if there was more than one of you or if bigger than a size 18! It mcant have measured more than 1.5m x 1.5m and was only really handy if you needed to use the toilet and sink at the same time. The room 681 was miles away from the lifts and instead you had to cross the courtyard whenever you wanted to leave the hotel or go to reception - not ideal when it's raining.
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5.6review from
Nice and quiet, relaxed atmosphere Room very warn dispite air conditioning
