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great rooms and location...warning !!... the stairs to the rooms are very steep narrow and challenging..no way that older or less mobile people could stay here ...in other countries I doubt it would be legal to have stiars so difficult in a public building... the stairs
the room was very clean and spacious. The let us store our bags all day after we checked out.
room cleaning and new towels every day, located close to Victoria station and many shops the stairs: over 40 tight narrow steps for upper floor rooms, the ceiling: you could reach it with your head if you are about 2m high, breakfast: poor and tiny breakfast room, tiny bathroom cabin, defenatly not worthing the price
Well situated for central London Rooms too small. Having to pay for wifi connection
Lovely furnished rooms Breakfast room very small for number of rooms
Big screen TV Bedsprings were sticking out of the bed in room 207. Moved to room 209 for second night but the bed linen was dirty/had not been changed from the previous occupants (there were actually pubic hairs in th sheets). We ended up sleeping on top of the bed both nights. Carpet was badly stained. All the Reception staff are foreigners and are barely able to english - the atmosphere was not welcoming/friendly.
The location and friendly staff Poor TV reception and very small shower room
It's a great location and the staff were friendly. Our room had a torn unclean carpet. The room was small for three people. We had a bloodstain on our undersheet and a badly stained matress we discovered the next day. The room had an off smell. We had booked for 3 days but left straight after the first night. We will never stay here again and I suggest you don't there are plenty of nice hotels in the area. If you want to see photos see my trip advisor post.
Stayed in a family suite and rooms were a good size for the area - close to Buckingham Palace and Victoria Station - within walking distance to Harrod's Shopping. Goog value for money in great upscale nieghborhood. Nothing - would stay there again and plan to return again!
the bedroom is very modern, small but comfortable and clean the sitting area for breakfast is in the reception area and I found it very small
Convenient. Small breakfast area.
excellent very personal customer service in an incomparable atmosphere with super location and special concept
cool design, great breakfast, friendly service very small room, road noise, no mirror. No hanging space beyond the one coathanger. no hair conditioner.
the quirky interiors are delightful and the staff very cool and accommodating.
The hole package. Beginning with the (warm welcoming and lovely) manager over the (beautiful designed and clean) rooms and ending up with the (homemade, healthy and with love prepaired) breakfast. Our best stay ever - in a city hotel. Absolutely nothing
The fantastic customer care by Antonio (manager) and his staff and the fabulous designer atmosphere and art in the hotel.I was on a week's vacation with friends who were staying nearby and wanted to stay somewhere a bit "different" and quirky. Rough Luxe definitely fitted the bill! The bed was extremely comfortable with lovely bedlinen and there was a ready supply of handmade bath products which smelled delicious.The breakfasts are excellent and the soda bread and other produce are freshly delivered every morning. Antonio and Leo are a mine of information and delighted to advise guests on whatever they need to know, providing maps/ names of restaurants, galleries, exhibitions, routes etc. Nothing is too much trouble. I was loathe to leave! Absolutely nothing - it was exactly as described on the website. It is worth noting the building is Grade B listed and the space for hanging clothes is limited. Carry a few extra coathangers!
Excellent bedding and bathroom in a hotel that's a bit different from all the chains. Leo the manager was professional and thoughtful. Breakfast was wonderful. The location is a bit noisy at night.
The location in terms of near to everything Noise due to a) Location and b) paper thin walls
convenience of area lack of parking for guests also expected a double bed and a single
Hotel very clean, good position Room very small.
a nice pleasent nature of staff, followed by lovely clean room . recommended.
The price was very competitive for the area. Freindly enougth, and the premises was quiet. Free internet was also a plus. UNcomfortable bed. The room was fairly small, not enougth to put myself off but for a couple I tihnk it would be too small.
We stayed only one day, it is very close to the center and it was relatively cheap. We could here people from upstairs.
clean rooms and the location There was no lift and no brown bread for breakfast
Clean and nice bathroom Bathroom had no floorheat so it was too cold. Breakfast was too simple, no bacon and eggs. We were unlucky to have visitors from Poland above that made alot of noice during nighttime, and the hotel staff spent too long time to deal with it.
This hotel is more clean that a pharmacy. The staff is very polite and helpfull.Breakfast-fabulous.I had all the time a good connection for my laptop.The location is excellent; it is a safe place for a woman and I hope to stay again .
I did sightseeing. The hotel is located in an excellent place.
The convenient location - this made all of the difficulties and disappointments worthwhile (just about) The very small room, the shower that doesn't spray, the television that doesn't work - and the rather unpleasant smell in corridors and dining room.
the breakfast is perfect. the cleanlesss of our room was ok. room was so small.
The proximity to Euston Station. The hotel was clean and comfortable and the continental breakfast was convenient and no-fuss
Although very small the room and bathroom were very clean and tidy. For the price paid the room was tiny. The traffic noise from outside was incredibly loud. The main reception of the hotel was shabby and the glass front doors had been smashed and were held together with tape.
friendly staff rooms were smaller than picture might indicate
close to london centre and tube station lack of parking, close to hospital
The breakfast was good and plenty of it with very efficient staff on hand. The space in the bedroom and ensuite was a bit tight.
bar staff very good plus reception to much road noise from police and ambulances
Very convienient location, easy acces by tube, good breakfast small room
Excellent service, general cleanliness, convenient location, good selection at breakfast and very competitively priced Bed was rather too hard for our liking, and rooms are very small.
second time that i overnight there, this time i got an apartment that it is quite nice even if it is in the basement. not so much to say. fair hotel, they have to do something for the breakfast room there is not space to pass true tables
The room was very small, but entirely functional. As I was on my own, it exactly met with my requirements. Quite a lot of night time traffic.
Staff lovely. Hotel bedrooms way too hot and back bedrooms very noisy. Windows would benefit from double glazing keeping outdoor noise down and perhaps enabling heating to be turned down
The staff was excellent -- very accomodating. The room decor was pleasing and the location was great (close to a tube station, and lots of restaurants and pubs in the immediate area). Noise from the underground trains kept us awake when we stayed in a room at the back of the hotel, but staff were happy to switch us to a room at the front of the hotel, which was much quieter.
We liked the refurnished rooms, very clean and beutiful. The continental breakfast was very good and the service at the breakfast room very good! The location near Earls Court Underground is very convenient. I tryed to get in contact through e-mail in beforehand to see if I could have a large room but I didnt get any answer from the hotel. If you are easily disturbed by noice you should ask for a room on the frontside to the street, because on the backside you hear the trains coming and going. For us it was no problem, but it could be for other persons.
Very pleasant hotel and staff
We were in the apartment part of the Mayflower. We had booked an efficiency room and they gave us a free upgrade to a one-bedroom, which was great! It was located very near tube station in a nice area.
decent staffs and breakfast, very mordern probably refurnbished recently... a good location near the station as well... room and bathroom are quite small, quite noisy because it was near the station and close to roads
Very good location in London.Efficient reception staff . When I arrived I got the 4 W appartment - a nightmare.Smelly, messy, cold, no telephone, bad TV, dirty cups on the cupboard..etc ..Then, after complaints they changed me to a nicer one - and I was happy - nice reception staff. So whatever you do , stay away from 4W ! (Breakfast- very basic and lack of space)
the location was suitable for my needs, the hotel staff very kind my room was too small
Clean, good location, breakfast included, tv in room, sink in room, shared bathroom was very clean Noisy group of kids was there for two nights, and the spring- mounted doors kept slamming as they went in and out of each others' rooms at 1:00am
I was pleased with my stay at The George. The "Full English Breakfast" was excellent, with high quality food and juices, and quite filling. The location is quite good, along a fairly quiet street in Bloomsbury.
The George is a real find. Great location, decent facilities, and excellent value for money. I would definitely stay there again. Nothing.
Location, staff, price considering it's in Bloomsbury London, very nice view to Cartwright gardens Old building in need of refurbishing, especially the floors which are uneven. the bathroom is cold in winter mornings/nights
Favorite location of the hotel: Good connection to the train, underground, busses and good neighbourhood. Good personnel. Breakfast could be more diversified and with fresh goods. Overdue investments in sanitary and furniture.
good location for what i needed close to train and tube was cheap rate and was only for one night. Staff i dealt with was only the one a young reception girl. She was very friendly and helpfull no complaints about her at all. shared shower and toilet was very unpleasent. Clean but horrible flaking paint on walls and celings. Was my first experiance of shared facilities and wont be doing that again. Hotel was to be honest what i was expecting and i was more than happy with my overall stay. Bedroom was clean bit out dated but very ok for my one night stay. I would say if you wanted a cheap hotel in an easy to get to location from train or tube is is not a bad option.
The location is very good.
The staff was great after Booking.com misled me into understanding the room had facilities which was down the corridor, small and no heating The room was clean and the beds comfortable. I was in the basement and could hear the underground training running below me.
very convenient located , very clean breakfast and internet connection; very small room , old fashioned
Location was excellent, and friendly welcome on arrival. Bathroom fascilities poor, limited to shower/toilet in one which is not convenient for several guests to share, also not pleasant to use after other guests due to wet floor and damp towels.
Location - it's centrally situated 1/ Shared bathroom facilities - not advertised, so that pissed me off. 2/ Entrance looks like a filthy doss-house
Lovely roof terrace and well stocked kitchen. Excellent value for money in London. Very clean, well maintained and centrally positioned. None!
Very well decorated, and immaculately cleanly. Very smart use of the space available. Such friendly and accomodating staff. Fantastic common room and always fresh food. The only bad point was that my room was below the stairs to the common room and that was quite noisey when people walked up and down or if doors slammed. Similarly, noise from the outside was not well blocked by the windows.
Staff are young and friendly. The rooms are clean and modern. The common space is fantastic with everything provided in the kitchen. A real pleasure to stay in.
Convenient for office, nice kitchen with food; the single room had a double bed; Room very cramped; power socket was loose and coming off the wall - potentially dangerous. The duvet was thin for cold weather; Heating could not be turned down.
Everything was fine! .
It is very clean. Interesting to have self-service breakfast (for 24 hours) in the kitchen. nothing
Nice and friendly staff. The room was small, but it was clean. The bathroom was new and everything worked perfectly. The hotel is worn. For example; the elevator is small and dingy it doesn't work all the time.
room and above all toilette too small
Beds are o.k. Staff is friendly and helpful. Pillows are slabs. Pricey for what you get, but everything in London is pricey. Continental breakfast is on the low end of fair.
It was just a short walk from Pimlico and Victoria- ideal for sightseeing. Our room ( for 2) had a double and single, with a nice shower and plenty of hot water. Fairly quiet, though the traffic started early. Clean and comfortable beds.Small lift was useful to get the suitcase up 2 flights. Breakfast room was a bit cramped, and there wasn't much choice. No free wifi.
Too small rooms and also too small breakfast room for so many people to have breakfast in a rather short time. It was totally chaotic
Staff Friendliness Room far too small and claustaphobic. Bathroom unhygenic due to cracked basin also the 'pop up waste' broken, and water emptying very slowly. Bath shower head rusted and unhygenic.
friendly, helpful staff; good location; reasonable price very poor breakfast, tiny/uncomfortable dining room; no double glazing/noise insulation, therefore room was quite loud
the room was clean and the towels were changed everyday which is of course important. the stuff at the kitchen were not so kind and once we were told to go earlier for breakfast the next day (in not such a kind tone). All this because we sat 5 more minutes from scheduled time.
The bathroom was nice. Reception was cluttered. The hallways were grubby and looked like they needed a good clean. The stairs leading down to the breakfast room were stripped bare, and the whole place smelt of bleach. If it was being decorated, some sort of warning would have been appreciated.
Clean and convenient as it is located close to the underground tube station.Good breakfast.
that the room was clean i feltc cold with no heating,noisy at the ealy morning
Cardiff hotel perfectly suits “Bad and breakfast” definition. You have a decent breakfast and go to London, returning late just to have a sleep in a fairly comfortable room. There is amiable and attentive staff on reception and in the canteen, friendly atmosphere. I was nicely surprised to find out that the hotel upgraded my room booking for the same price. Cooked breakfast was OK - enough calories for the half of the day stroll around the city; fair choice of cereals, canteen was clean, tables were laid nicely. Room was tiny, but very tidy, TV worked OK, as well as a shower and bath. Location is excellent, suitable for London walks as well as trips to other regions (from Paddington station is 3 min-s walk). Kensington gardens and Hyde park are only 10 minutes walk. Excellent choice for a weekend in London. Staicases were steep - scary!
it was in a central place near the metro station very easy to reach it. the window did not close well. I should put the towel at the gap of the window to stop the cold wind coming in. I do not know if it is a system of british people or of the hotel to sleep with the windows half opened but I really had 3 cold nights.
The location and the friedliness of the staff Rooms too small, exensive
proximity to Paddington Station and underground, breakfast included, safe area, easy to get everywhere from there small room but we were not there enough for that to be a problem. You would not relax at the hotel in such a small room. It was perfectr for a trip to see London and to be on the go most of the time.
Staff very friendly and helpful. Room was what I expected from the guest reviews on the website. Nice hot showers.
The very best reception in London!!! No complaints at all.
The fact that the staff was so friendly and so very helpful. A girl, Leila, at the front desk went out of her way to help me with my luggage. This was so much appreciated. No, not really.
close to underground for the west end.good price.