Overview

Grand Hyatt New York

109 East 42ND Street, New York, NY 10017, United States
+1 212 883 1234

Rp 2,480,000+

Overall guest ratings

7.9/10 Good
Based on 5,908 reviews

Review highlights

  • 9.6
  • 7.3
  • 7.1
  • 5.3

Good to know

  • Pleasant entrance area
  • Friendly service

Nearby

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    About

    Known for its luxurious, contemporary décor and convenient Midtown Manhattan location, the Grand Hyatt New York, at 109 East 42nd Street, is the perfect choice for vacationers and business travelers alike. A long-time fixture in the Big Apple, the Grand Hyatt has been renovated with the modern traveler in mind, and with its generously sized rooms and suites, it provides a little more space to stretch out than the typical New York hotel.

    Relaxing Rooms and Fabulous Food

    Featuring 1306 guest rooms with Hyatt Grand beds, deluxe bathrooms, and Geneva Sound Stations, your stay at the Grand Hyatt will be a comfortable counterpoint to New York's high energy bustle. Nearby, the Grand Central Oyster Bar is a New York fine dining classic, while the Campbell Apartment offers some of the city's best cocktails. If you need food on the run, the Market at the Grand Central Terminal offers a few dozen international and local options.

    Midtown and Manhattan

    Connected to the landmarked Grand Central Terminal, the Grand Hyatt is perfectly located for travelers to explore Manhattan and the rest of New York. The Empire State Building, Central Park, and Times Square are just a stone's throw away, while Broadway's best theaters are easily accessible by cab or subway. The culturally-minded traveler will appreciate easy access to New York’s best museums, just a short train ride uptown.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • ATM on-site
    • Spa
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 5,908 reviews
    • 9.6 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to sightseeing."
      9.3 "93% liked the proximity to shopping."
      9.3 "City centre within easy reach, said 93%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
    • 7.3 "Internet works."
      8.8 "88% thought it was a great value."
    • 7.1 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      7.3 "73% said the concierge service was amazing."
      7.9 "79% found the restaurant service to be one of the best."
    • 6.3 "Breakfast is mediocre."
      5.5 "Breakfast prices were ok, according to 55%."
    • 5.5 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      6.8 "68% thought the cleanliness of the hotel was average."
    • 5.3 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
      6.4 "Beds were acceptable for 64%."
    • 5.2 "Average value."
      5.5 "Breakfast prices were ok, according to 55%."
    • 4.9 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
      4.9 "For 51%, the rooms looked old."
      1.2 "88% criticized the small bathroom."
      2.1 "79% had problems with the shower."
      3.3 "67% found problems with the furniture."
      2.0 "80% said the bathroom was dirty."
      1.6 "84% were disappointed with the minibar."
      1.8 "Air conditioning was criticized by 82%."
      0.3 "97% were unsatisfied with the kitchenette."
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    Overall rating

    7.9 Good
    Based on 2,481 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to sightseeing."
      9.4 "City centre within easy reach, said 94%."
    • 7.6 "Internet works."
      8.7 "87% thought it was a great value."
    • 6.4 "Service is ok."
      6.1 "61% said the reception staff was ok."
    • 6.2 "Vibe was decent."
      5.5 "55% thought the atmosphere was somewhat friendly."
    • 6.1 "Breakfast is mediocre."
      5.4 "Breakfast prices were ok, according to 54%."
    • 6.1 "Average amenities."
      6.1 "61% thought the building was acceptable."
      5.7 "57% said the architecture was not spectacular."
      6.9 "For only 69%, the facilities were new enough."
    • 5.4 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
      6.4 "Beds were acceptable for 64%."
    • 5.3 "Average cleanliness."
    • 5.2 "Average value."
      5.4 "Breakfast prices were ok, according to 54%."
    • 5.0 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      6.4 "Beds were acceptable for 64%."
      5.0 "Only 50% said the rooms were modern."
      6.7 "67% said the view was so-so."
      5.4 "For only 54%, the tv was ok."
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    Overall rating

    7.8 Good
    Based on 2,245 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to sightseeing."
      9.3 "93% liked the proximity to shopping."
      8.0 "Easily accessible by car, said 80%."
    • 9.2 "Excellent wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
    • 7.4 "Internet works."
      8.9 "89% thought it was a great value."
    • 6.3 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 6.2 "Breakfast is mediocre."
    • 6.2 "Service is ok."
      5.6 "56% said the reception staff was ok."
      6.6 "Only 66% thought the service was professional."
      6.1 "61% thought the management was tolerable."
    • 5.7 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      7.0 "70% thought it was clean."
    • 4.7 "Not very comfortable."
      4.3 "57% said rooms were small."
      3.7 "63% thought it was too noisy."
      1.1 "89% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
    • 4.6 "Value below average."
      5.0 "Breakfast prices were ok, according to 50%."
      2.6 "The price was too high for 74%."
    • 4.1 "Rooms are not good."
      4.3 "57% said rooms were small."
      2.0 "80% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      1.1 "89% criticized the small bathroom."
      2.9 "71% found problems with the furniture."
      2.6 "74% said the bathroom was dirty."
      4.4 "For 56%, the rooms looked old."
      1.4 "86% were disappointed with the minibar."
      1.7 "Air conditioning was criticized by 83%."
      2.5 "75% had problems with the shower."
      0.2 "98% were unsatisfied with the kitchenette."
    View all review categories

    Overall rating

    7.9 Good
    Based on 472 reviews
    • 9.4 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.4 "94% liked the proximity to shopping."
    • 6.4 "Breakfast is mediocre."
    • 6.3 "Service is ok."
      5.8 "58% said the reception staff was ok."
    • 5.7 "Average comfort."
      5.6 "Only 56% said rooms were big enough."
      6.5 "Beds were acceptable for 65%."
    • 5.5 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.2 "Average value."
    • 4.9 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      4.6 "For 54%, the rooms looked old."
      1.8 "82% thought they were poorly maintained."
      1.9 "81% had problems with the shower."
      2.0 "80% said the bathroom was dirty."
      3.6 "64% found problems with the furniture."
    View all review categories

    Overall rating

    7.5 Good
    Based on 708 reviews
    • 9.3 "Terrific location."
      9.2 "92% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% thought it was easy to get to the train station."
    • 7.2 "Internet works."
    • 6.4 "Service is ok."
      6.2 "62% said the reception staff was ok."
    • 5.9 "Breakfast is mediocre."
    • 5.9 "Vibe was decent."
      5.0 "Only 50% thought, the hotel was modern."
      6.7 "Only 67% thought, the hotel was stylish."
    • 5.5 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
      6.9 "Beds were acceptable for 69%."
    • 5.5 "Average amenities."
      5.5 "55% thought the building was acceptable."
      5.6 "For only 56%, the facilities were new enough."
      5.3 "53% said the architecture was not spectacular."
    • 4.9 "Not very clean."
      4.7 "53% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
    • 4.6 "Value below average."
    • 3.9 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      4.7 "53% said rooms were dirty."
      1.6 "84% thought they were poorly maintained."
      1.8 "82% had problems with the shower."
      4.5 "For 55%, the rooms looked old."
      3.0 "70% found problems with the furniture."
      1.3 "87% criticized the small bathroom."
      1.7 "83% said the bathroom was dirty."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Pleasant entrance area"
    "Friendly service"
    data provided by TrustYou

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