Overview

Hotel Puerto de la Cruz

Avda. Marqués de Villanueva del Prado, 38400 Puerto de la Cruz, Canarias, Spain
+34 922 384 011

Rp 811,600+

Overall guest ratings

7.7/10 Good
Based on 1,243 reviews

Review highlights

  • 8.6
  • 8.4
  • 6.0
  • 5.8

Good to know

  • Friendly service

Nearby

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    About

    When you stay at Hotel Puerto de la Cruz, you'll be within a 10-minute drive of Loro Park. After a dip in one of 2 outdoor pools, guests can grab a bite to eat at La Palma, which serves international cuisine and is open for breakfast, lunch, and dinner. 2 bars/lounges and a poolside bar are other highlights at this upscale hotel, and rooms offer balconies and minibars.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Fitness centre
    • Playground
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Child pool
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 1,243 reviews
    • 8.6 "Generally very clean."
      8.2 "82% said rooms were clean."
      9.9 "99% thought it was clean."
      9.4 "Clean pool, said 94%."
      9.2 "92% said the bathroom was clean."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.1 "Housekeeping was great, according to 81%."
      8.1 "81% found the restaurant service to be one of the best."
      9.6 "96% were happy with the room service."
      10.0 "100% were happy with the shuttle service."
      8.0 "Lovely pool/beach service, according to 80%."
      8.6 "86% said the booking process went smoothly."
    • 8.0 "Location is great."
      7.5 "75% appreciated the closeness to the beach."
      9.3 "93% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought parking was inexpensive."
      8.0 "80% enjoyed the restaurants & bars nearby."
    • 7.5 "Good breakfast."
    • 6.7 "Food is average."
      6.8 "Only 68% were satisfied with the menu."
      5.6 "56% thought the dining experience was appropriate."
      5.1 "Side dishes were satisfying, according to only 51%."
      5.6 "Dining area was clean enough, according to only 56%."
      6.2 "Salads were so-so, according to 62%."
      6.3 "63% thought the vegetable dishes were ok."
    • 6.0 "Rooms are ok."
      5.9 "Only 59% found the balcony ok."
      5.6 "Only 56% thought the shower was ok."
    • 5.8 "Average comfort."
      6.2 "For only 62%, the noise level was all right."
    • 3.8 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
      3.0 "70% didn't like the unstylish hotel."
      2.1 "79% criticized the plain hotel."
    • 3.8 "Internet is poor."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    Based on 969 reviews
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      8.2 "Housekeeping was great, according to 82%."
      7.8 "78% found the restaurant service to be one of the best."
      8.0 "Lovely pool/beach service, according to 80%."
      9.6 "96% were happy with the room service."
      10.0 "100% were happy with the shuttle service."
    • 8.4 "Generally very clean."
      8.1 "81% said rooms were clean."
      9.9 "99% thought it was clean."
      9.5 "Clean pool, said 95%."
      9.1 "91% said the bathroom was clean."
    • 8.3 "Location is great."
      7.5 "75% appreciated the closeness to the beach."
      9.5 "95% liked the proximity to shopping."
      9.0 "90% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought parking was inexpensive."
    • 7.6 "Good breakfast."
    • 6.7 "Food is average."
      6.6 "Only 66% were satisfied with the menu."
      5.3 "53% thought the dining experience was appropriate."
      5.2 "Side dishes were satisfying, according to only 52%."
      5.4 "Dining area was clean enough, according to only 54%."
    • 6.3 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
      6.5 "Only 65% found the balcony ok."
    • 3.6 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      2.2 "78% criticized the plain hotel."
      3.1 "69% didn't like the unstylish hotel."
    • 3.6 "Internet is poor."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    7.2 Good
    Based on 211 reviews
    • 8.6 "Generally very clean."
      8.1 "81% said rooms were clean."
      9.3 "Clean pool, said 93%."
      9.9 "99% thought it was clean."
    • 8.2 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.3 "Housekeeping was great, according to 83%."
    • 8.2 "Location is great."
      7.8 "78% appreciated the closeness to the beach."
    • 7.6 "Good breakfast."
    • 7.0 "Good pool."
    • 6.2 "Food is average."
      6.6 "Only 66% were satisfied with the menu."
      6.0 "60% thought the dining experience was appropriate."
    • 5.5 "Average comfort."
      7.0 "70% thought rooms were spacious."
      6.1 "For only 61%, the noise level was all right."
    • 5.1 "Rooms are ok."
      7.0 "70% thought rooms were spacious."
    • 3.8 "Internet is poor."
    • 3.6 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
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    Overall rating

    8.4 Excellent
    Based on 62 reviews
    • 8.9 "Generally very clean."
      8.4 "84% said rooms were clean."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 7.7 "Good pool."
    • 7.1 "Tasty food."
    • 6.6 "Rooms are ok."
    • 6.3 "Average value."
    • 6.0 "Average comfort."
    • 4.7 "Vibe wasn't good."
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    Good to know
    "Friendly service"
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    Recent reviews

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