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Very positive staff. It's a new hotel with a great reception area with free Internet access. The view from 12th floor was stunning. The restaurant delivered the best fish dish I've had for long. I really recommend this hotel.
New quality impressive hotel with fantastic views a bit far out of town
the only negative aspect was the cover of the bed which wasn't very comfortable.
Excellent bathroom Good size room Good free wifi signal Bed was rather uncomfortable Lack of TV channels Interactive TV features simply don't work
Internet didn't work well, and the price was high. Fitness was to expensive
Nice big comfortable room Very slow therefore irritating and expensive internet connection. Lost serveral times connection with my company's server
The booking confirmation stated "Deposit
Clean, spacious, new, easy to find, good food, fairly central location.
locaition, big rooms, a lot of space in the room and exelent view from window to atlantic ocean
Clean, good sized rooms, quiet (despite being full) and pleasantly designed. Staff friendly and helpful. Breakfast good but not overwhelming.
Our stay at the storm hotel was wonderul. The person at the desk even went out of their way to call our tour company when we missed out bus. The tour company sent a small van to just pick us up. So thankful for that desk person!
+ Only 5-10 mins to citycenter. Perfect for a nice walk through the heart of Reykjavik. + Clean and modern + Good complimentary continental breakfast + Happy Hours everyday + Onsite Parking
I really loved the hotel. Its about a 5 min walk either the shopping/bar areas or the water! But the staff was extremely helpful with everything!! They kept the hotel spotless and were great at suggestions for everything we inquired about! I would definitely stay there again!
We had a wonderful stay at Hotel Phoenix. The hosts gave us excellent advice about how to make the best of our short time in Iceland - from tour recommendations to dinner reservations.
one of the best hotels I have ever used...spotless...only 9 rooms, only about 100 yds from the bus station..the host was the most helpful and considerate person you will ever meet...the rooms are large and comfortable and along with the bathroom absolutely spotless. I have travelled the world and can honestly say this rates in the top 3...there is an excellent Scandinavian breakfast buffet that is included in the room rate which for Reykjavik Iceland was very reasonable..I would absolutely stay there again...and will recommend this hotel to anyone...if the word cosy appeals to you then you will be happy here..it really is like a high class hotel...loved it!!!
The hotel staff is very kind and helpfull. Nice rooms. The breakfast buffet is good. Rooms are very clean. The water smells... but it does almost everywere in Iceland! The breakfast is served only from 7h30 to 9h30 so don't miss it like we did once! No elevator.
Hotel Phoenix is one of the best hotels we have ever stayed at. Our host was very accommodating and extremely helpful. Booked our tours and gave us all the best info to get the best out of our trip. We loved it and have plans to return soon for the Northern Lights.
The owners were very helpful & friendly, very professional. Nothing was too much trouble for them.
It was a wonderful and beautiful hotel with attension to detail troughout. We had a lovely and spacious room, very clean and well looked after. The hosts are very helpful for all needed information and help with booking excursions. Beautiful breakfast room with fantastic breakfast buffet and great coffee.
Fantastic location, great restaurants nearby (especially the Thai place), right next to the excellent main shopping area. Iceland is a very fashion-conscious place, and local design is as cool and alternative as London in my view. Beautifully appointed and stylish rooms, so clean you could eat off the floors, intimate atmosphere with very kind and helpful staff. Very reasonable prices for the quality by Reykjavik standards. Room might have been a touch more spacious, but that is nitpicking. I have travelled a hell of lot for the last 25 years, and I think this place is great.
Service, breakfast and location. Nothing
The staff was very friendly and helpful. The atmosphere was nice and quiet. Everything was very easy for us.
A very good, small hotel conveniently located just a few minutes walk away from the old town in Reykjavík. The owners are extremely helpful and accommodating and have a good sense of humor. Breakfast is included and it's delicious. My room was nice, spotlessly clean and furnished with taste and the bed was very comfortable. Very clean bathroom with shower. I would definitely stay here again.
ttention to details from proprioters