Recent reviews
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- Negative
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10.0
This is a newer hotel and it shows that it was designed that way. Great plush carpet and the rooms were mini suites with plenty of room.
review from KAYAK -
10.0
Clean and well kept. Staff was responsive to complaints. Being a long term hotel, some of the longer term residents had zero problem smoking weed in their room. Not an issue until it comes under the door to your room where kids are sleeping.
review from KAYAK -
10.0
The morning breakfast was excellent and the suite was large enough for a family of 5 and a dog. They are still remodeling and finding the enterance was a little tricky.
review from KAYAK -
8.0
The open space in the rooms was more comfortable,not so cramped feeling; especially with kids. The kitchen was fully functional and had dishes. Just what we wanted at a comparable price to other places nearby. There wasn't much of a parking lot.They said they were full and we could park anywhere we could squeeze in,except handicap spots of course. That was helpful, at least. Just to note,they put a hold on your account when you check in for incidentals.
review from KAYAK -
5.0
Friendly staff to an extent I have stayed at 5 different residences, and this offered the least as far as home conveniences. Very disappointed
review from KAYAK -
5.0
The lobby and breakfast was very nice. The staff was pleasant I didn't like that I had to walk through the court yard in the late evening as a single woman.(key failed) Also I asked for more pillows since I had recent neck surgery they stated there were no extra pillows available. Not a 3 star hotel
review from KAYAK -
7.0
The staff was very friendly and helpful. The breakfast was good and our kids really like it. My son's room have ants under neat of the cushion of the sofa.
review from KAYAK -
10.0
the staff was very nice, professional and helpful no
review from KAYAK -
10.0
Freindly greeting(s) and staff, clean room, great amenities no
review from KAYAK -
9.0
I really liked the room, it was spacious and I didn't feel like I was in a hotel.
review from KAYAK -
1.0
Spacious room with full kitchen Hated the location of the room. The rooms are divided into small clusters in the parking lot. Our room was facing the road near the entrance. There was a ridiculous amount of noise from outside and from the guests that were staying above our room till 3am
review from KAYAK -
3.0
Hotel overall is ok. But u can hear clearly people walking above you. Our room was on the first floor, and i can hear every move the 2nd floor guests made which kept me awake till 2am, and they woke up at 5:52am again showing... We had two very bad nights
review from KAYAK -
10.0
i stayed here a few days it was a great location, close to restaurants and interstate - no noise walking distance from parking lot was reasonalble distance this location has rooms on groups of mini garden apartments sometimes entrance to rooms may be on back side of building.
review from KAYAK -
10.0
Stayed her for one night as part of an RIT campus visit. The representative at the front desk greeted me warmly and informed me that I had received a complimentary upgrade to a penthouse suite. That was a nice surprise and provided my family with more room to relax. The complimentary microwave popcorn was also a nice touch. The hot breakfast was good and the fitness room was clean and functional. Our only regret was only staying one night!
review from KAYAK -
10.0
Stayed here on business. Staff took great care of each guest. The morning breakfast was great. When I asked about an early checkout to catch a 6:30 am flight, the nice woman who was in charge of the breakfast arranged to open early just for me. Rooms clean and nice. Highly recommended.
review from KAYAK
-
10.0
This is a newer hotel and it shows that it was designed that way. Great plush carpet and the rooms were mini suites with plenty of room.
review from KAYAK -
10.0
Clean and well kept. Staff was responsive to complaints. Being a long term hotel, some of the longer term residents had zero problem smoking weed in their room. Not an issue until it comes under the door to your room where kids are sleeping.
review from KAYAK -
10.0
The morning breakfast was excellent and the suite was large enough for a family of 5 and a dog. They are still remodeling and finding the enterance was a little tricky.
review from KAYAK -
8.0
The open space in the rooms was more comfortable,not so cramped feeling; especially with kids. The kitchen was fully functional and had dishes. Just what we wanted at a comparable price to other places nearby. There wasn't much of a parking lot.They said they were full and we could park anywhere we could squeeze in,except handicap spots of course. That was helpful, at least. Just to note,they put a hold on your account when you check in for incidentals.
review from KAYAK -
10.0
the staff was very nice, professional and helpful no
review from KAYAK -
10.0
Freindly greeting(s) and staff, clean room, great amenities no
review from KAYAK -
9.0
I really liked the room, it was spacious and I didn't feel like I was in a hotel.
review from KAYAK -
10.0
i stayed here a few days it was a great location, close to restaurants and interstate - no noise walking distance from parking lot was reasonalble distance this location has rooms on groups of mini garden apartments sometimes entrance to rooms may be on back side of building.
review from KAYAK -
10.0
Stayed her for one night as part of an RIT campus visit. The representative at the front desk greeted me warmly and informed me that I had received a complimentary upgrade to a penthouse suite. That was a nice surprise and provided my family with more room to relax. The complimentary microwave popcorn was also a nice touch. The hot breakfast was good and the fitness room was clean and functional. Our only regret was only staying one night!
review from KAYAK -
10.0
Stayed here on business. Staff took great care of each guest. The morning breakfast was great. When I asked about an early checkout to catch a 6:30 am flight, the nice woman who was in charge of the breakfast arranged to open early just for me. Rooms clean and nice. Highly recommended.
review from KAYAK
-
5.0
Friendly staff to an extent I have stayed at 5 different residences, and this offered the least as far as home conveniences. Very disappointed
review from KAYAK -
5.0
The lobby and breakfast was very nice. The staff was pleasant I didn't like that I had to walk through the court yard in the late evening as a single woman.(key failed) Also I asked for more pillows since I had recent neck surgery they stated there were no extra pillows available. Not a 3 star hotel
review from KAYAK -
1.0
Spacious room with full kitchen Hated the location of the room. The rooms are divided into small clusters in the parking lot. Our room was facing the road near the entrance. There was a ridiculous amount of noise from outside and from the guests that were staying above our room till 3am
review from KAYAK -
3.0
Hotel overall is ok. But u can hear clearly people walking above you. Our room was on the first floor, and i can hear every move the 2nd floor guests made which kept me awake till 2am, and they woke up at 5:52am again showing... We had two very bad nights
review from KAYAK
