Overview

The Portman Ritz-Carlton Shanghai
Top Luxury Hotel

Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai 200040, China
+86 216 279 8888

Rp 2,106,667+

Overall guest ratings

9.2/10 Excellent
Based on 6,689 reviews

Review highlights

  • 9.5
  • 9.3
  • 8.4
  • 5.6

Good to know

  • Friendly atmosphere
  • Good accessibility by car
  • Great shopping

Nearby

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    About

    The award-winning 593-room Portman Ritz-Carlton, Shanghai is a landmark located in a retail, dining and entertainment complex on the famous West Nanjing Road. Situated in the heart of the commercial, shopping and entertainment district of the city, our luxury hotel features unparalleled service, exquisite dining experiences and spacious accommodations. Business center and extensive health club with swimming pool, 24-hour gym and squash are also featured at our downtown Shanghai hotel. The Club Level features relaxed lounging, internet connection and sumptuous delicacies served throughout the day. At 500 square meters, The Ritz-Carlton Suite is one of the largest presidential suites in the city.

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    Marriott V2

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Playground
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Child pool
    • No smoking
    • Cable or satellite TV
    • Airport shuttle (surcharge)
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    9.2 Excellent
    Based on 6,689 reviews
    • 9.5 "Excellent wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
      10.0 "100% said that wellness & sports facilities were clean."
    • 9.3 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
      10.0 "100% liked the proximity to shopping."
      9.1 "91% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.4 "Food is delicious."
      8.3 "Yummy desserts, said 83%."
      10.0 "100% enjoyed the snacks that were offered."
      7.1 "71% loved the menu selection."
      7.1 "71% were happy with the price."
    • 8.0 "Great service."
      7.7 "77% thought the service was very professional."
      7.0 "70% found the restaurant service to be one of the best."
    • 5.7 "Breakfast is mediocre."
    • 5.6 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 5.6 "Rooms are ok."
      6.2 "62% thought the bathroom was big enough."
    • 5.2 "Average value."
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    Overall rating

    9.1 Excellent
    Based on 936 reviews
    • 9.4 "Excellent wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.4 "Easily accessible by car, said 94%."
    • 8.4 "Food is delicious."
    • 8.1 "Great service."
      8.2 "82% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 5.4 "Breakfast is mediocre."
    • 5.3 "Average value."
    • 4.4 "Rooms are not good."
      0.5 "For 95%, the rooms looked old."
      4.5 "55% said rooms were small."
      0.2 "98% thought the tv was sub-standard."
    • 4.0 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
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    Overall rating

    9.2 Excellent
    Based on 1,872 reviews
    • 8.9 "Location is great."
      10.0 "100% liked the proximity to shopping."
      9.3 "Easily accessible by car, said 93%."
      9.2 "92% liked the proximity to sightseeing."
    • 8.2 "Food is delicious."
    • 7.2 "Good service."
      7.0 "70% thought the service was very professional."
    • 5.4 "Rooms are ok."
    • 4.9 "Breakfast is below average."
    • 4.9 "Value below average."

    Overall rating

    9.3 Excellent
    Based on 3,277 reviews
    • 9.6 "Excellent wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
    • 9.4 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      10.0 "100% liked the proximity to shopping."
      9.3 "93% liked the proximity to sightseeing."
    • 8.5 "Food is delicious."
    • 8.1 "Great service."
      7.7 "77% thought the service was very professional."
    • 6.4 "Breakfast is mediocre."
    • 5.6 "Average value."
    • 5.5 "Rooms are ok."
      6.1 "61% thought the bathroom was big enough."
    • 5.0 "Vibe was decent."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 602 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.6 "Easily accessible by car, said 96%."
    • 9.6 "Excellent wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
    • 8.5 "Food is delicious."
    • 7.5 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 6.4 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
    • 5.3 "Average value."
    • 4.9 "Internet is poor."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly atmosphere"
    "Good accessibility by car"
    "Great shopping"
    data provided by TrustYou

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