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Weight room was spacious, with new equipment and quite. The treadmills have nice TV's mounted on them with many English Channels. They had a nice Jacuzzi, steam room, and sauna in the locker rooms. The pools was nice. View from the room was spectacular. The prices at the Spa were ridiculous. Even though we had 200rmb per person off vouchers, it would still be highway robbery at those prices. If you know Shanghai well, you can get a classy 5 star massage for half the price.
The room smelt a bit like humid carpet. I missed having a small coffee/tea station in the room.
Luxury and Class Nothing
Position of hotel and room overlooking Bund and River Room originally allocated filthy and small
The location is excellent. The carpet in the hallways and in the room had a dirty appearance and was full of stains. Some of the caulking around the bathtub and sink was black. Some of the staff were not helpful at all, most had a very poor understanding of English.
Staff were very accommodating and were able to assist us despite our lack of chinese language. The only thing we found uncomfortable were the beds, and we thought the showers could have been more powerful, but we still very much enjoyed our stay, and would love to come back when the bund is finished.
I enjoyed the spa services, very professional. It was convenient location. I did not like the dirty carpets in the room and hallway. This was giving very bad impression on overall stay. This hotel needs a face lift to be fully appreciated again. Also the room was very small. and it was hard to adjust the temperature in the room. The internet was expensive and worked very poorly. I asked for nonsmoking room but did not get it
Superb position in Shanghai on the river with excellent views and also situated on the historic Bund.
Good location, if you take a room with a river view, in front of the Bund and Pudong. Difficult access, by walk or by taxi, with many works made on the Bund for the 2010 Expo.
The hotel was ok for the price of a room. The room was quite big and the bathroom too. Both were very clean. The breakfast was ok too. Even though the hotel's location looks excellent on the map, it is not as central as it seems. To get to the centre of the city or to the nearest subway you have to walk quite a bit. And there are many construction sites on the way. However, at the moment it seems that the whole city is one big construction site, so you can pobably not get away from them anywhere.
Location was very good. Nice hotel and helpful staff. We enjoyed our stay there.
location very good to the Bund and lively at night, very nice view of both banks of the river some bad smelling of carpets (I think?), maybe due to people still allowed to smoke indoors in China. Actually, same smell we found in most other places so not much you can do about it I believe
Very central location, polite staff and the view of the city. I always feel safe in this Hotel.
Fabulous views of the Bund and Pudong, the soft bed! (a rarity in China)
great location, rooms absolutely ok, especially the ones with a river view. The french named but chines produced red wine (in the minibar) was ridiculuously overpriced and among the bottom 5 wines I've ever tasted. The cheese platter (room service) was so poor it was laughable, again insanely overpriced.
Its location in Kowloon: close to all major shopping, traveling out, walking,view fron the window and outstanding stuff. No, I liked every thing
Well styled in keeping with period of building
Staff very helpful, polite and cheerful. Most spoke some english, particularly at reception. Hotel in the grand art nouveau style. Nice feel. Permanent bad drains smell in lobby area. Tried the two main restaurants, adequate only. Bar food fair. Breakfast very good. Incessant works, both in and out doors disturbing.
view, location lack of hairdryer in 5 star hotel?
The front staff was very helpfull. they work dard to understand the guests requests. The internet business office. You should drastically improve it or get rid of it altogether. It is unbecoming of you.
Friendly staff and room were very comfortable. Was quite far from the main part of City but near subway which was easy to use.
The hotel is fairly easy to find for taxi drivers, which is good The quality of the beds at this hotel is absolutely terrible. Many of the hotels I have stayed at in China have fairly hard beds but this one takes the price. Do not stay at this hotel if you dont like to sleep on marble floor.
Hotel is clean, room well designed and large with good view of the surrounding. And internet is free! Too far from any commercial hubs and management should never turn the light off in the hallways at night! This is not acceptable for any 4-star hotel, especially for guest security.