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Sutton Place Hotel Ueno

7-8-23 Ueno, Taito-ku, Tokyo 110-0005, Japan
+81 338 422 411

Rp 1,089,600+

Overall guest ratings

7.7/10 Good
Based on 1,118 reviews

Review highlights

  • 9.4
  • 9.2
  • 6.3
  • 4.9

Nearby

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    About

    Sutton Place Hotel Ueno is in the heart of Tokyo, walking distance from National Museum of Western Art and Tokyo Bunka Kaikan. This hotel is close to Sensoji Temple and Tokyo Sky Tree.

    Rooms

    Make yourself at home in one of the 50 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and in-room massages.

    Dining

    A complimentary continental breakfast is included.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, express check-in, and express check-out.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Laundry service
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Express check out
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 1,118 reviews
    • 9.4 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to shopping."
      9.0 "Near to public transport, according to 90%."
      7.1 "Easily accessible by car, said 71%."
      10.0 "100% liked the proximity to sightseeing."
      8.6 "City centre within easy reach, said 86%."
    • 9.2 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
      10.0 "100% were happy with the price."
    • 8.9 "Food is delicious."
      10.0 "100% were happy with the price."
    • 7.6 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 7.2 "Good service."
      8.1 "81% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      7.1 "71% said the booking process went smoothly."
    • 6.3 "Rooms are ok."
      5.0 "Only 50% said rooms were big enough."
      5.0 "For 50%, maintenance was acceptable."
      5.4 "Cleanliness of the bathroom was average, said 54%."
    • 4.9 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      1.7 "83% complained about the elevator."
      2.2 "For 78%, the lobby entrance was sub-standard."
    • 4.8 "Not very comfortable."
      3.2 "68% thought it was too noisy."
      3.8 "Air conditioning was criticized by 62%."
    • 4.8 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    Based on 503 reviews
    • 9.3 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
      9.4 "94% liked the proximity to shopping."
    • 9.2 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 8.4 "Food is delicious."
    • 7.2 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 7.1 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 5.5 "Rooms are ok."
    • 5.3 "Average amenities."
    • 4.1 "Not very comfortable."
      4.5 "55% said rooms were small."
      3.3 "67% thought it was too noisy."
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    Overall rating

    7.4 Good
    Based on 245 reviews
    • 9.3 "Terrific location."
      9.6 "96% thought it was easy to get to the train station."
    • 9.1 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 7.6 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 7.0 "Good service."
      7.9 "79% found the staff to be very friendly."
    • 5.8 "Rooms are ok."
    • 5.1 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 4.1 "Not very comfortable."
      4.3 "57% said rooms were small."
      3.4 "66% thought it was too noisy."
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    Overall rating

    7.1 Good
    Based on 78 reviews
    • 9.1 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
    • 7.1 "Good breakfast."
    • 7.1 "Good service."
    • 6.8 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
    • 4.6 "Not very comfortable."

    Overall rating

    7.8 Good
    Based on 290 reviews
    • 9.5 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
    • 9.3 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 7.7 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 6.8 "Service is ok."
      6.8 "68% said the reception staff was ok."
    • 6.2 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
    • 5.4 "Average comfort."
      5.9 "Only 59% said rooms were big enough."
    • 5.2 "Average amenities."
      5.1 "51% thought the building was acceptable."
    View all review categories
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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