Overview

The Surrey Hotel

465 Great North Road, Grey Lynn, Auckland 1021, New Zealand
+64 9378 9059

Rp 1,306,667+

Overall guest ratings

7.4/10 Good
Based on 711 reviews

Review highlights

  • 10.0
  • 9.1
  • 4.8
  • 4.8

Good to know

  • Near city centre

Nearby

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    About

    When you stay at The Surrey Hotel, you'll be within a 10-minute drive of University of Auckland and Sky Tower. Guests can take a dip in the indoor pool or grab a bite to eat at The Surrey Pub, which serves breakfast, lunch, and dinner. A bar/lounge and a fitness center are other highlights, and rooms at this upscale motel offer flat-screen TVs and room service.

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Pets not allowed
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 711 reviews
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.1 "World class service."
      9.2 "92% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 9.0 "Terrific location."
      8.0 "Great parking, according to 80%."
      10.0 "100% liked the proximity to shopping."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% liked the proximity to sightseeing."
      9.3 "Near to public transport, according to 93%."
      10.0 "100% thought parking was inexpensive."
    • 8.7 "Pool is good."
    • 8.6 "Breakfast is good."
    • 4.8 "Not very clean."
      4.2 "58% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
    • 4.8 "Rooms are not good."
      0.7 "93% thought they were poorly maintained."
      3.2 "68% complained about the bathroom."
      4.2 "58% said rooms were dirty."
      4.6 "54% had problems with the shower."
      1.6 "For 84%, the rooms looked old."
      1.0 "90% thought the tv was sub-standard."
      0.6 "94% found problems with the furniture."
      3.1 "Air conditioning was criticized by 69%."
      0.9 "91% said the bathroom was dirty."
    • 4.6 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      4.6 "54% didn't like the architecture."
      1.3 "87% thought the facilities needed updating."
    • 3.8 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 3.5 "Internet is poor."
      2.1 "79% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    Based on 234 reviews
    • 9.1 "World class service."
      9.1 "91% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 9.1 "Terrific location."
      8.0 "Great parking, according to 80%."
    • 8.8 "Pool is good."
    • 8.6 "Breakfast is good."
    • 8.3 "Bar is amazing."
    • 6.4 "Food is average."
    • 5.8 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 4.4 "Not very clean."
      3.8 "62% said rooms were dirty."
    • 4.3 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 3.7 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
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    Overall rating

    7.5 Good
    Based on 355 reviews
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 8.7 "Breakfast is good."
    • 8.7 "Location is great."
      9.8 "City centre within easy reach, said 98%."
      8.0 "Great parking, according to 80%."
      10.0 "100% liked the proximity to shopping."
    • 8.5 "Pool is good."
    • 7.1 "High value."
    • 5.2 "Average comfort."
      6.7 "Beds were acceptable for 67%."
    • 4.7 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      4.1 "59% didn't like the architecture."
    • 4.4 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      4.8 "52% had problems with the shower."
      4.2 "58% said rooms were dirty."
      0.8 "92% found problems with the furniture."
      1.3 "For 87%, the rooms looked old."
    • 3.7 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
      4.8 "52% didn't like the unstylish hotel."
    • 3.4 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    7.3 Good
    Based on 120 reviews
    • 9.0 "World class service."
      9.0 "90% found the staff to be very friendly."
    • 8.8 "Location is great."
      7.8 "Great parking, according to 78%."
    • 7.0 "Tasty food."
    • 5.6 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 4.7 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      4.1 "59% said rooms were dirty."
      4.8 "52% had problems with the shower."
    • 4.5 "Not very clean."
      4.1 "59% said rooms were dirty."
    • 4.0 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Near city centre"
    data provided by TrustYou

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