Overview

Hotel Residence am Hauptbahnhof

Steindamm 24-26, 20099 Hamburg, Hamburg, Germany
+49 40 280 0360

Rp 680,000+

Overall guest ratings

6.4/10 Good
Based on 1,846 reviews

Review highlights

  • 8.0
  • 7.0
  • 6.5
  • 3.1

Good to know

  • Clean rooms
  • Train station is close

Nearby

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    About

    Located in Saint Georg, this hotel is within a 15-minute walk of Hansaplast Fountain, Hamburger Kunsthalle, and Moenckebergstrasse. Hamburg City Hall and St. Michaelis Church are also within 2 mi (3 km).

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    Amenities

    • Free Wi-Fi
    • Internet
    • Laundry service
    • Room service
    • No smoking
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    6.4 Good
    Based on 1,846 reviews
    • 8.0 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
    • 7.0 "Good cleanliness."
      7.4 "74% said rooms were clean."
      8.7 "87% said the bathroom was clean."
    • 6.5 "Service is ok."
      6.6 "Only 66% found the staff to be friendly enough."
      6.7 "67% said the reception staff was ok."
      6.4 "Only 64% thought the service was professional."
    • 6.4 "Breakfast is mediocre."
      6.2 "Breakfast prices were ok, according to 62%."
    • 5.6 "Rooms are ok."
      6.1 "For only 61%, the bathroom was ok."
      6.2 "Beds were acceptable for 62%."
      5.2 "Only 52% said rooms were big enough."
      6.0 "60% thought the bathroom was big enough."
      5.0 "50% thought the minibar was ok."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      3.4 "66% complained about the elevator."
      0.0 "For 100%, the lobby entrance was sub-standard."
      1.1 "89% were unhappy with the handicap accessible facilities."
    • 3.0 "Horrible vibe."
      3.1 "69% criticized the unstylish hotel."
      4.3 "Unfriendly atmosphere, according to 57%."
      0.0 "For 100%, the lobby entrance was sub-standard."
    • 2.9 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
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    Overall rating

    6.3 Good
    Based on 775 reviews
    • 8.1 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Near to public transport, according to 100%."
    • 6.8 "Average cleanliness."
    • 6.3 "Breakfast is mediocre."
    • 6.3 "Service is ok."
      6.5 "Only 65% found the staff to be friendly enough."
      6.6 "66% said the reception staff was ok."
      6.6 "Only 66% thought the service was professional."
    • 5.2 "Rooms are ok."
      6.1 "For only 61%, the bathroom was ok."
      5.6 "Beds were acceptable for 56%."
      5.2 "Only 52% said rooms were big enough."
      6.1 "61% thought the bathroom was big enough."
    • 2.9 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      3.6 "64% complained about the elevator."
      0.0 "For 100%, the lobby entrance was sub-standard."
    • 2.7 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
    • 2.6 "Horrible vibe."
      2.8 "72% criticized the unstylish hotel."
      0.0 "For 100%, the lobby entrance was sub-standard."
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    Overall rating

    6.2 Good
    Based on 424 reviews
    • 7.9 "Good location."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "City centre within easy reach, said 98%."
    • 6.8 "Average cleanliness."
      6.4 "64% thought the cleanliness of the hotel was average."
    • 6.5 "Service is ok."
      6.6 "Only 66% found the staff to be friendly enough."
      6.6 "66% said the reception staff was ok."
    • 6.3 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
      6.2 "Beds were acceptable for 62%."
      5.3 "53% thought the bathroom was big enough."
    • 3.2 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      3.5 "65% complained about the elevator."
    • 3.0 "Horrible vibe."
      2.9 "71% criticized the unstylish hotel."
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    Overall rating

    6.1 Good
    Based on 73 reviews
    • 7.7 "High value."
    • 7.6 "Good location."
      10.0 "100% thought it was easy to get to the train station."
    • 6.8 "Average cleanliness."
    • 6.8 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
    • 5.3 "Average comfort."
      5.2 "For only 52%, the noise level was all right."
    • 5.2 "Rooms are ok."
      6.0 "For only 60%, the bathroom was ok."
    • 2.9 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
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    Overall rating

    6.5 Good
    Based on 572 reviews
    • 8.1 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
    • 6.8 "Breakfast is mediocre."
    • 6.7 "Average cleanliness."
      6.1 "61% thought the cleanliness of the hotel was average."
    • 6.3 "Service is ok."
      6.6 "Only 66% found the staff to be friendly enough."
      6.5 "65% said the reception staff was ok."
      6.1 "Only 61% thought the service was professional."
    • 5.5 "Rooms are ok."
      6.4 "For only 64%, the bathroom was ok."
      6.6 "Beds were acceptable for 66%."
      5.4 "Only 54% said rooms were big enough."
      6.4 "64% thought the bathroom was big enough."
    • 4.5 "Disappointing food."
      1.2 "88% did not like what was on the menu."
    • 2.9 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      3.5 "65% complained about the elevator."
    • 2.8 "Horrible vibe."
      3.3 "67% criticized the unstylish hotel."
    • 2.8 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Good to know
    "Clean rooms"
    "Train station is close"
    data provided by TrustYou

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