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Hotel Residence am Hauptbahnhof

Steindamm 24-26, 20099 Hamburg, Hamburg, Germany
+49 40 280 0360

Rp 527,028+

Tue 6/12 Check in
Wed 7/12 Check out

Overall guest ratings

6.2/10 Good
Based on 1,774 reviews

Review highlights

  • 7.9
  • 6.5
  • 6.0
  • 3.7

Good to know

  • Train station is close

Nearby

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    About

    Located in Hamburg (Saint Georg), Hotel Residence am Hauptbahnhof is minutes from Schauspielhaus and Arts and Crafts Museum. This hotel is within close proximity of Ohnsorg Theater and St. Mary's Cathedral.

    Rooms

    Stay in one of 30 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.

    Dining

    Take advantage of the hotel's room service (during limited hours).

    Business, Other Amenities

    Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Laundry service
    • Room service
    • No smoking
    • 24 hour front desk
    • Safe
    • Storage available
    • Concierge service
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    6.2 Good
    Based on 1,774 reviews
    • 7.9 "Good location."
    • 6.5 "Average cleanliness."
    • 6.0 "Service is ok."
    • 5.7 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
    • 3.7 "Internet is poor."
    • 3.1 "Horrible vibe."
    • 1.3 "Terrible amenities."
    View all review categories

    Overall rating

    6.2 Good
    Based on 745 reviews
    • 7.6 "Good location."
      9.9 "99% thought it was easy to get to the train station."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Near to public transport, according to 100%."
    • 6.1 "Service is ok."
      6.5 "Only 65% found the staff to be friendly enough."
      6.3 "Only 63% thought the service was professional."
    • 5.6 "Breakfast is mediocre."
    • 4.4 "Rooms are not good."
      0.5 "95% thought they were poorly maintained."
      1.9 "81% thought the tv was sub-standard."
      1.9 "81% had problems with the shower."
    • 3.6 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 2.6 "Horrible vibe."
      3.3 "67% criticized the unstylish hotel."
      0.0 "For 100%, the lobby entrance was sub-standard."
    • 1.0 "Terrible amenities."
      1.0 "90% thought the building wasn't nice."
      0.2 "98% complained about the elevator."
      0.0 "For 100%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    6.1 Good
    Based on 461 reviews
    • 7.6 "Good location."
      9.9 "99% thought it was easy to get to the train station."
      9.8 "City centre within easy reach, said 98%."
    • 6.2 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      6.8 "68% thought the cleanliness of the hotel was average."
      6.5 "Cleanliness of the bathroom was average, said 65%."
    • 6.2 "Service is ok."
      6.7 "Only 67% found the staff to be friendly enough."
      5.1 "51% said the reception staff was ok."
    • 5.7 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      4.8 "52% said rooms were small."
      4.9 "51% complained about the bathroom."
      4.9 "51% criticized the small bathroom."
      0.6 "94% thought they were poorly maintained."
      2.2 "78% found problems with the furniture."
    • 3.7 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 3.0 "Horrible vibe."
      3.4 "66% criticized the unstylish hotel."
    • 1.4 "Terrible amenities."
      1.3 "87% thought the building wasn't nice."
      0.1 "99% complained about the elevator."
    View all review categories

    Overall rating

    5.8 OK
    Based on 70 reviews
    • 7.8 "High value."
    • 7.4 "Good location."
      9.9 "99% thought it was easy to get to the train station."
    • 6.3 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.0 "Service is ok."
      6.4 "Only 64% found the staff to be friendly enough."
    • 5.5 "Breakfast is mediocre."
    • 4.8 "Rooms are not good."
    • 4.8 "Not very comfortable."
    • 1.4 "Terrible amenities."
      1.0 "90% thought the building wasn't nice."
    View all review categories

    Overall rating

    6.3 Good
    Based on 496 reviews
    • 8.3 "Good value."
    • 8.2 "Location is great."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
    • 6.1 "Breakfast is mediocre."
    • 5.5 "Service is ok."
      6.1 "Only 61% found the staff to be friendly enough."
      6.0 "Only 60% thought the service was professional."
    • 5.2 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      5.9 "Beds were acceptable for 59%."
      6.2 "Only 62% said rooms were clean enough."
    • 3.9 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      3.5 "65% criticized the unstylish hotel."
    • 1.4 "Terrible amenities."
      1.3 "87% thought the building wasn't nice."
      0.1 "99% complained about the elevator."
    View all review categories
    Good to know
    "Train station is close"
    data provided by TrustYou

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