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The Queen Mary

1126 Queens Highway, Long Beach, CA 90802, United States
+1 562 435 3511

Rp 1,283,784+

Tue 6/12 Check in
Wed 7/12 Check out

Overall guest ratings

7.7/10 Good
Based on 4,638 reviews

Review highlights

  • 7.4
  • 6.9
  • 4.9
  • 4.7

Good to know

  • Friendly atmosphere

Nearby

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    About

    Located in Long Beach, The Queen Mary is on the waterfront and minutes from RMS Queen Mary and Long Beach Cruise Terminal. This family-friendly hotel is within close proximity of Shoreline Village and Aquarium of the Pacific.

    Rooms

    Make yourself at home in one of the 346 individually decorated guestrooms, featuring iPod docking stations and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club and bicycles to rent. This Art Deco hotel also features complimentary wireless Internet access, concierge services, and an arcade/game room.

    Dining

    Grab a bite to eat at one of the hotel's 3 restaurants and 3 coffee shops/cafés, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Childrens programmes
    • ATM on-site
    • Business centre
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Cribs available
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 4,638 reviews
    • 7.4 "Good service."
    • 6.9 "Location is acceptable."
    • 6.2 "Breakfast is mediocre."
    • 6.2 "Vibe was decent."
    • 5.1 "Average comfort."
    • 4.9 "Not very clean."
    • 4.7 "Value below average."
    • 4.7 "Internet is poor."
    • 4.7 "Rooms are not good."
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    Overall rating

    7.4 Good
    Based on 2,875 reviews
    • 6.9 "Location is acceptable."
      5.4 "Only 54% were satisfied with the proximity to sightseeing."
    • 6.7 "Service is ok."
      5.4 "54% said the reception staff was ok."
      6.8 "Only 68% thought the service was professional."
      6.2 "Only 62% found the restaurant service to be good."
      6.3 "63% thought the management was tolerable."
    • 6.0 "Breakfast is mediocre."
    • 6.0 "Vibe was decent."
      5.7 "57% considered the lobby entrance to be so-so."
    • 5.5 "Average comfort."
    • 5.0 "Internet is average."
    • 4.9 "Not very clean."
      4.6 "54% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
    • 4.7 "Rooms are not good."
      1.4 "86% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      5.0 "Only 50% said rooms were big enough."
      4.6 "54% said rooms were dirty."
      2.7 "For 73%, the rooms looked old."
      0.3 "Air conditioning was criticized by 97%."
      3.7 "63% found problems with the furniture."
      1.2 "88% said the bathroom was dirty."
      1.8 "82% had problems with the shower."
      1.8 "82% criticized the small bathroom."
      3.5 "65% thought the tv was sub-standard."
      0.0 "100% were disappointed with the minibar."
    • 4.0 "Value below average."
      1.0 "The price was too high for 90%."
      3.4 "66% said the breakfast was too expensive."
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    Overall rating

    7.3 Good
    Based on 1,252 reviews
    • 7.2 "Good service."
      7.7 "77% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      10.0 "100% were happy with the shuttle service."
    • 7.1 "Good location."
    • 5.9 "Breakfast is mediocre."
    • 5.3 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
    • 4.9 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 4.7 "Value below average."
      1.0 "The price was too high for 90%."
    • 4.6 "Not very clean."
      4.1 "59% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
    • 4.3 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      4.1 "59% said rooms were dirty."
      2.4 "For 76%, the rooms looked old."
      3.5 "65% found problems with the furniture."
      1.7 "83% had problems with the shower."
      2.7 "73% criticized the small bathroom."
      1.1 "89% said the bathroom was dirty."
      0.4 "Air conditioning was criticized by 96%."
    • 4.2 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
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    Overall rating

    6.6 Good
    Based on 231 reviews
    • 7.5 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 6.8 "Food is average."
    • 6.6 "Location is acceptable."
    • 5.0 "Average value."
    • 4.9 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 4.4 "Internet is poor."
    • 4.3 "Not very comfortable."
      2.1 "79% thought it was too noisy."
      4.4 "56% said rooms were small."
    • 3.7 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      4.6 "54% said rooms were dirty."
      4.4 "56% said rooms were small."
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    Overall rating

    7.7 Good
    Based on 278 reviews
    • 7.4 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 7.0 "Good location."
    • 6.4 "Vibe was decent."
    • 5.2 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
    • 4.7 "Value below average."
    • 4.6 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 4.5 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 4.4 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      4.2 "58% said rooms were dirty."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly atmosphere"
    data provided by TrustYou

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