Overview

The Queen Mary

1126 Queens Highway, Long Beach, CA 90802, United States
+1 562 435 3511

Rp 1,480,000+

Overall guest ratings

7.8/10 Good
Based on 5,588 reviews

Review highlights

  • 7.4
  • 7.0
  • 4.9
  • 4.9

Good to know

  • Friendly atmosphere

Nearby

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    About

    The Queen Mary, once an ocean liner and now a hotel permanently docked in Long Beach Harbor, features a calendar of events that includes car shows, music festivals, and Halloween haunts each year.

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Childrens programmes
    • ATM on-site
    • Business centre
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Cribs available
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 5,588 reviews
    • 7.4 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      10.0 "100% were happy with the shuttle service."
      9.2 "92% said the tour guides were very nice."
      8.1 "81% were happy with the room service."
    • 7.0 "Tasty food."
      7.5 "75% loved the menu selection."
      9.6 "96% enjoyed the snacks that were offered."
      9.0 "90% thought the soups were tasty."
    • 6.9 "Location is acceptable."
      5.2 "Only 52% were satisfied with the proximity to sightseeing."
    • 6.2 "Vibe was decent."
    • 6.2 "Breakfast is mediocre."
    • 4.9 "Not very clean."
      4.7 "53% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
    • 4.9 "Not very comfortable."
      1.9 "81% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
      1.4 "86% criticized the small bathroom."
    • 4.8 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
      3.2 "68% thought the facilities needed updating."
      4.3 "For 57%, the lobby entrance was sub-standard."
      2.0 "80% complained about the elevator."
    • 4.6 "Value below average."
      1.1 "The price was too high for 89%."
      3.1 "69% said the breakfast was too expensive."
      2.0 "80% said beverages were too expensive."
    • 4.5 "Rooms are not good."
      0.7 "93% thought they were poorly maintained."
      1.6 "84% complained about the bathroom."
      4.7 "53% said rooms were dirty."
      2.2 "For 78%, the rooms looked old."
      3.7 "63% found problems with the furniture."
      0.7 "Air conditioning was criticized by 93%."
      1.1 "89% said the bathroom was dirty."
      2.0 "80% had problems with the shower."
      1.4 "86% criticized the small bathroom."
      3.8 "62% thought the tv was sub-standard."
      0.0 "100% were unsatisfied with the kitchenette."
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    Overall rating

    7.4 Good
    Based on 3,408 reviews
    • 6.7 "Food is average."
    • 6.7 "Location is acceptable."
      5.1 "Only 51% were satisfied with the proximity to sightseeing."
    • 6.5 "Service is ok."
      5.5 "55% said the reception staff was ok."
      5.2 "52% thought the management was tolerable."
      6.3 "Only 63% found the restaurant service to be good."
    • 6.0 "Vibe was decent."
    • 5.6 "Breakfast is mediocre."
    • 4.9 "Not very clean."
      4.7 "53% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
    • 4.7 "Rooms are not good."
      0.8 "92% thought they were poorly maintained."
      1.3 "87% complained about the bathroom."
      4.7 "53% said rooms were dirty."
      2.5 "For 75%, the rooms looked old."
      0.8 "Air conditioning was criticized by 92%."
      1.1 "89% said the bathroom was dirty."
      2.1 "79% had problems with the shower."
      1.3 "87% criticized the small bathroom."
      3.7 "63% thought the tv was sub-standard."
    • 4.5 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      3.0 "70% thought the facilities needed updating."
      4.2 "For 58%, the lobby entrance was sub-standard."
    • 4.4 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 4.0 "Value below average."
      1.1 "The price was too high for 89%."
      2.7 "73% said the breakfast was too expensive."
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    Overall rating

    7.2 Good
    Based on 1,508 reviews
    • 7.4 "Good service."
      7.9 "79% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      10.0 "100% were happy with the shuttle service."
      7.8 "78% were happy with the room service."
    • 7.0 "Good location."
    • 6.3 "Breakfast is mediocre."
    • 4.7 "Not very comfortable."
      1.9 "81% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
      1.9 "81% criticized the small bathroom."
    • 4.6 "Not very clean."
      4.4 "56% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
    • 4.5 "Value below average."
      0.9 "The price was too high for 91%."
    • 4.4 "Internet is poor."
    • 3.9 "Rooms are not good."
      0.5 "95% thought they were poorly maintained."
      1.5 "85% complained about the bathroom."
      4.4 "56% said rooms were dirty."
      3.9 "61% found problems with the furniture."
      2.0 "For 80%, the rooms looked old."
      1.8 "82% had problems with the shower."
      0.6 "Air conditioning was criticized by 94%."
      1.1 "89% said the bathroom was dirty."
      1.9 "81% criticized the small bathroom."
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    Overall rating

    6.6 Good
    Based on 279 reviews
    • 7.4 "Good service."
      7.8 "78% found the staff to be very friendly."
    • 6.7 "Location is acceptable."
    • 4.7 "Value below average."
    • 4.7 "Not very clean."
      4.4 "56% said rooms were dirty."
    • 3.9 "Not very comfortable."
      1.6 "84% thought it was too noisy."
      4.6 "54% said rooms were small."
    • 3.9 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.5 "Rooms are not good."
      4.4 "56% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      1.6 "84% complained about the bathroom."
      4.6 "54% said rooms were small."
      2.2 "For 78%, the rooms looked old."
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    Overall rating

    7.5 Good
    Based on 391 reviews
    • 7.4 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 7.3 "Good location."
    • 7.0 "Tasty food."
    • 6.2 "Vibe was decent."
    • 4.7 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 4.6 "Not very comfortable."
      1.6 "84% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
    • 4.5 "Value below average."
    • 4.5 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 4.0 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly atmosphere"
    data provided by TrustYou

    Recent reviews

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