Overview

Empire Hotel

44 West 63rd Street, New York, NY 10023, United States
+1 212 265 7400

Rp 2,666,667+

Overall guest ratings

7.5/10 Good
Based on 3,791 reviews

Review highlights

  • 9.7
  • 7.9
  • 4.9
  • 4.5

Good to know

  • Pleasant entrance area

Nearby

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    About

    This Upper West Side hotel is within 1 block of Central Park's lush greenery and the Lincoln Center for the Performing Arts; Columbus Circle is 4 blocks south.

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    Expedia

    Amenities

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Terrace/Patio
    • Babysitting/child care services (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 3,791 reviews
    • 9.7 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to shopping."
      9.9 "99% enjoyed the restaurants & bars nearby."
      8.6 "Easily accessible by car, said 86%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.9 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      7.2 "Housekeeping was great, according to 72%."
      7.9 "79% said the concierge service was amazing."
      7.7 "Management was excellent, said 77%."
      10.0 "100% said the recreation staff was great."
    • 6.3 "Vibe was decent."
      7.0 "70% thought the hotel was luxurious."
    • 5.9 "Breakfast is mediocre."
    • 5.1 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      5.6 "56% thought the cleanliness of the hotel was average."
    • 4.9 "Value below average."
      3.4 "66% said the breakfast was too expensive."
      2.2 "The price was too high for 78%."
      2.8 "72% said beverages were too expensive."
    • 4.5 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.8 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      1.6 "84% said rooms were small."
      0.6 "94% thought they were poorly maintained."
      3.0 "70% had problems with the shower."
      0.6 "94% criticized the small bathroom."
      1.0 "Air conditioning was criticized by 90%."
      4.0 "60% found problems with the furniture."
      1.6 "For 84%, the rooms looked old."
      3.9 "61% said the bathroom was dirty."
      3.2 "68% were disappointed with the minibar."
      3.3 "67% thought the tv was sub-standard."
    • 3.7 "Wellness & sports facilities were not very nice."
      3.4 "66% didn't like the fitness area."
    • 3.1 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      1.9 "81% thought it was too noisy."
      0.6 "94% criticized the small bathroom."
      1.0 "Air conditioning was criticized by 90%."
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    Overall rating

    7.4 Good
    Based on 1,705 reviews
    • 9.6 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to sightseeing."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
    • 7.3 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      7.5 "75% said the concierge service was amazing."
      7.6 "Management was excellent, said 76%."
    • 6.1 "Vibe was decent."
      6.9 "Only 69% thought, the hotel was luxurious."
    • 6.1 "Breakfast is mediocre."
    • 5.1 "Average cleanliness."
      6.3 "63% thought the cleanliness of the hotel was average."
    • 4.2 "Value below average."
      4.9 "51% thought it was overpriced."
      3.5 "65% said the breakfast was too expensive."
    • 4.2 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
      4.9 "51% thought it was overpriced."
    • 3.6 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      1.8 "82% said rooms were small."
      0.4 "96% thought they were poorly maintained."
      4.8 "52% said rooms were dirty."
      0.5 "95% criticized the small bathroom."
      0.8 "Air conditioning was criticized by 92%."
      2.9 "71% had problems with the shower."
      4.1 "59% found problems with the furniture."
      1.7 "For 83%, the rooms looked old."
      3.5 "65% said the bathroom was dirty."
      3.4 "66% were disappointed with the minibar."
    • 3.5 "Pool is below average."
    • 2.8 "Quite uncomfortable."
      1.8 "82% said rooms were small."
      1.8 "82% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
      0.8 "Air conditioning was criticized by 92%."
    View all review categories

    Overall rating

    7.4 Good
    Based on 1,402 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "City centre within easy reach, said 99%."
      9.7 "97% liked the proximity to shopping."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.4 "74% thought the service was very professional."
      7.9 "79% said the concierge service was amazing."
    • 6.0 "Breakfast is mediocre."
    • 5.9 "Vibe was decent."
    • 4.4 "Value below average."
      4.9 "51% thought it was overpriced."
      2.9 "71% said the breakfast was too expensive."
    • 4.3 "Internet is poor."
      4.9 "51% thought it was overpriced."
      3.7 "63% said the wifi quality was bad."
    • 4.2 "Not very clean."
      4.5 "55% said rooms were dirty."
      3.8 "62% said the bathroom was dirty."
      0.0 "Dirty pool, said 100%."
    • 3.6 "Rooms are not good."
      1.8 "82% said rooms were small."
      2.5 "75% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      4.5 "55% said rooms were dirty."
      0.9 "Air conditioning was criticized by 91%."
      1.0 "90% criticized the small bathroom."
      3.3 "67% had problems with the shower."
      1.8 "For 82%, the rooms looked old."
      3.9 "61% found problems with the furniture."
      3.8 "62% said the bathroom was dirty."
      3.1 "69% thought the tv was sub-standard."
      3.6 "64% were disappointed with the minibar."
    • 3.4 "Wellness & sports facilities were not very nice."
      3.2 "68% didn't like the fitness area."
    View all review categories

    Overall rating

    6.9 Good
    Based on 265 reviews
    • 9.8 "Terrific location."
    • 7.7 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 5.6 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.6 "Vibe was decent."
    • 5.5 "Average value."
      5.9 "59% thought it was adequately priced."
    • 5.0 "Average cleanliness."
    • 4.8 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.6 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      1.5 "85% said rooms were small."
      0.6 "94% thought they were poorly maintained."
      3.9 "61% found problems with the furniture."
      3.0 "70% had problems with the shower."
      0.8 "92% criticized the small bathroom."
    • 3.0 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      2.0 "80% thought it was too noisy."
      0.8 "92% criticized the small bathroom."
    View all review categories

    Overall rating

    7.7 Good
    Based on 417 reviews
    • 9.8 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.9 "City centre within easy reach, said 99%."
    • 7.8 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 6.0 "Vibe was decent."
    • 5.7 "Breakfast is mediocre."
    • 5.1 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.5 "Value below average."
    • 4.5 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 4.1 "Pool is below average."
    • 3.4 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      1.5 "85% said rooms were small."
      0.5 "95% thought they were poorly maintained."
      0.9 "Air conditioning was criticized by 91%."
      3.0 "70% had problems with the shower."
      0.7 "93% criticized the small bathroom."
      1.4 "For 86%, the rooms looked old."
      3.6 "64% said the bathroom was dirty."
      3.6 "64% found problems with the furniture."
    • 3.1 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      1.8 "82% thought it was too noisy."
      0.9 "Air conditioning was criticized by 91%."
      0.7 "93% criticized the small bathroom."
    View all review categories
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Pleasant entrance area"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    lincoln center
    nyc hotel
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    staff was very nice
    rooftop lounge
    room was tiny
    typical for nyc
    new york
    small bathroom
    near lincoln
    nice lobby
    hotel in a great location
    walk to central park
    water on the floor
    nice and the rooftop
    door on shower
    free wifi
    free coffee
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