Overview

Empire Hotel

44 West 63rd Street, New York, NY 10023, United States
+1 212 265 7400

Rp 2,693,334+

Overall guest ratings

7.4/10 Good
Based on 3,617 reviews

Review highlights

  • 9.7
  • 7.9
  • 5.0
  • 4.5

Good to know

  • Pleasant entrance area

Nearby

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    About

    This Upper West Side hotel is within 1 block of Central Park's lush greenery and the Lincoln Center for the Performing Arts; Columbus Circle is 4 blocks south.

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    Expedia

    Amenities

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Terrace/Patio
    • Babysitting/child care services (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 3,617 reviews
    • 9.7 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% enjoyed the restaurants & bars nearby."
      8.8 "Easily accessible by car, said 88%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.9 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      7.2 "72% said the concierge service was amazing."
      8.4 "Management was excellent, said 84%."
      10.0 "100% said the recreation staff was great."
    • 6.1 "Vibe was decent."
    • 6.0 "Breakfast is mediocre."
    • 5.5 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      6.1 "61% thought the cleanliness of the hotel was average."
    • 5.0 "Average value."
      3.5 "65% said the breakfast was too expensive."
      2.5 "The price was too high for 75%."
      1.7 "83% said beverages were too expensive."
    • 4.5 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 4.0 "Wellness & sports facilities were not very nice."
      4.5 "55% didn't like the fitness area."
    • 4.0 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      1.7 "83% said rooms were small."
      0.8 "92% thought they were poorly maintained."
      0.7 "93% criticized the small bathroom."
      1.2 "Air conditioning was criticized by 88%."
      3.9 "61% had problems with the shower."
      4.0 "60% found problems with the furniture."
      1.8 "For 82%, the rooms looked old."
      4.0 "60% said the bathroom was dirty."
      3.2 "68% thought the tv was sub-standard."
    • 3.1 "Quite uncomfortable."
      1.7 "83% said rooms were small."
      1.8 "82% thought it was too noisy."
      0.7 "93% criticized the small bathroom."
      1.2 "Air conditioning was criticized by 88%."
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    Overall rating

    7.4 Good
    Based on 1,591 reviews
    • 9.6 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to sightseeing."
      9.8 "98% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to shopping."
    • 7.3 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      8.2 "Management was excellent, said 82%."
    • 5.9 "Breakfast is mediocre."
    • 5.7 "Vibe was decent."
    • 5.4 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 5.4 "Average amenities."
      5.3 "53% thought the building was acceptable."
      7.0 "70% loved the terrace."
    • 4.2 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
      4.9 "51% thought it was overpriced."
    • 4.0 "Value below average."
      4.9 "51% thought it was overpriced."
      3.6 "64% said the breakfast was too expensive."
    • 3.9 "Rooms are not good."
      2.1 "79% said rooms were small."
      2.1 "79% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      0.5 "95% criticized the small bathroom."
      1.0 "Air conditioning was criticized by 90%."
      3.8 "62% had problems with the shower."
      4.4 "56% found problems with the furniture."
      1.7 "For 83%, the rooms looked old."
      3.7 "63% said the bathroom was dirty."
    • 3.2 "Quite uncomfortable."
      2.1 "79% said rooms were small."
      1.8 "82% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
      1.0 "Air conditioning was criticized by 90%."
    View all review categories

    Overall rating

    7.4 Good
    Based on 1,338 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "City centre within easy reach, said 99%."
      9.4 "94% enjoyed the restaurants & bars nearby."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 6.0 "Breakfast is mediocre."
    • 5.8 "Vibe was decent."
    • 5.6 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 4.7 "Not very clean."
      4.1 "59% said the bathroom was dirty."
      0.0 "Dirty pool, said 100%."
    • 4.1 "Value below average."
      4.7 "53% thought it was overpriced."
      3.2 "68% said the breakfast was too expensive."
    • 4.1 "Internet is poor."
      4.7 "53% thought it was overpriced."
      3.6 "64% said the wifi quality was bad."
    • 3.7 "Wellness & sports facilities were not very nice."
      4.1 "59% didn't like the fitness area."
    • 3.5 "Rooms are not good."
      1.8 "82% said rooms were small."
      2.7 "73% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      1.0 "Air conditioning was criticized by 90%."
      1.0 "90% criticized the small bathroom."
      3.9 "61% had problems with the shower."
      2.0 "For 80%, the rooms looked old."
      3.8 "62% found problems with the furniture."
      4.1 "59% said the bathroom was dirty."
      2.9 "71% thought the tv was sub-standard."
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    Overall rating

    6.9 Good
    Based on 217 reviews
    • 9.8 "Terrific location."
    • 7.6 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 5.8 "Vibe was decent."
      6.9 "69% considered the lobby entrance to be so-so."
    • 5.4 "Average amenities."
      5.4 "54% thought the building was acceptable."
      6.9 "69% considered the lobby entrance to be so-so."
    • 5.4 "Average value."
      5.6 "56% thought it was adequately priced."
    • 5.2 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      5.6 "56% thought the cleanliness of the hotel was average."
    • 4.8 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.4 "Rooms are not good."
      1.5 "85% said rooms were small."
      2.6 "74% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      3.9 "61% found problems with the furniture."
      0.7 "93% criticized the small bathroom."
      3.7 "63% had problems with the shower."
    • 2.7 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      0.7 "93% criticized the small bathroom."
      1.9 "81% thought it was too noisy."
    View all review categories

    Overall rating

    7.7 Good
    Based on 470 reviews
    • 9.9 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      9.6 "96% liked the proximity to sightseeing."
    • 7.8 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
    • 6.0 "Vibe was decent."
    • 5.6 "Breakfast is mediocre."
    • 5.3 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.3 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 4.3 "Value below average."
    • 4.2 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.8 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      1.6 "84% said rooms were small."
      0.6 "94% thought they were poorly maintained."
      1.1 "Air conditioning was criticized by 89%."
      4.2 "58% had problems with the shower."
      1.5 "For 85%, the rooms looked old."
      0.7 "93% criticized the small bathroom."
      3.6 "64% said the bathroom was dirty."
      3.6 "64% found problems with the furniture."
    • 3.4 "Not very comfortable."
      1.6 "84% said rooms were small."
      1.9 "81% thought it was too noisy."
      1.1 "Air conditioning was criticized by 89%."
      0.7 "93% criticized the small bathroom."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Pleasant entrance area"
    data provided by TrustYou

    Recent reviews

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