Recent reviews
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7.1
Location is good enough. But still not in the midst of happening place of time square. Front desk staff was helpful and pleasant . View from window was amazing Travel conceirage was awful. Whenever I looked for them they are not available . Had to go that counter minimum 4 times from my room to get him. He was always out of his place. Finally when he given me advice it went wrong. I wanted to go to Statue of Liberty and he told me to pick a taxi instead of metro. It cost me 35 dollar in the taxi and driver told me best way was metro and he surprised travel concierGe advised me taxi. He said this people doesn't know anything about outside. Not even a bottle of water complementary. All toiletries are bare minimum and had to ask for certain things.
review from KAYAK -
6.0
The location was brilliant and the hotel was lovely. The view of the lights is great. That is why I picked this hotel. I picked the hotel because of the view of the lights from the restaurant and it was taking my partner away for birthday. In saying this we never sat in the restaurant because we had breakfast one morning and it cost us 50 dollars for one fry and cereal. I felt it was absolutely disgraceful. It was a lovely looking hotel and location was great but i would not stay there again as we spent more time out of it becausde it was way too expensive.
review from KAYAK -
3.7
Poor staff attitude made stay horrible
review from KAYAK -
7.3
location was fantastic!
review from KAYAK -
8.0
Room had a modern feel with new fixtures. Loved bathroom with two person walk in shower and rain shower head.
review from KAYAK -
7.7
The location is perfect, 200m to times square, rooms r very clean and comfortable. Why I paid so much, just only for times sq view, if there is another room, room doesnt worth for it. By reservation pay attention on this!!! Wifi should be free if I pay hundreds of Dollars for stayin there.
review from KAYAK -
6.4
Excellent location and value for money. 2 blocks from 5th Ave, walking distance to Central park and right on Times Square. I have stayed in this hotel previously which is why I booked to stay here again. Both times I have stayed in the Novotel times square there has only been one elevator working from the street level up to the Reception area. This is quite frustrating as you can be waiting a fair while for the elevator at times.
review from KAYAK -
4.4
very convenient location there was no restaraunt/ room service facility which was only pointed out at check in, despite advance payment and 'no cancellation' policy. The was no laundry facility on public holiday
review from KAYAK -
4.8
Central location Long time waiting for a room as the majority of flights from Brazil arrives in the morning, and I saw so many people doing check out before 12h and no rooms avaiable before 15h. Price very high, considering that there were few facilities (only one elevator to the street; no room service (food); no hot water in one day)
review from KAYAK -
4.8
the location +++++ the view+++++ Air conditioning, price very expensive for this hotel
review from KAYAK -
5.2
best location The facility of the hotel are too old.
review from KAYAK
-
7.1
Location is good enough. But still not in the midst of happening place of time square. Front desk staff was helpful and pleasant . View from window was amazing Travel conceirage was awful. Whenever I looked for them they are not available . Had to go that counter minimum 4 times from my room to get him. He was always out of his place. Finally when he given me advice it went wrong. I wanted to go to Statue of Liberty and he told me to pick a taxi instead of metro. It cost me 35 dollar in the taxi and driver told me best way was metro and he surprised travel concierGe advised me taxi. He said this people doesn't know anything about outside. Not even a bottle of water complementary. All toiletries are bare minimum and had to ask for certain things.
review from KAYAK -
7.3
location was fantastic!
review from KAYAK -
7.7
The location is perfect, 200m to times square, rooms r very clean and comfortable. Why I paid so much, just only for times sq view, if there is another room, room doesnt worth for it. By reservation pay attention on this!!! Wifi should be free if I pay hundreds of Dollars for stayin there.
review from KAYAK
-
6.0
The location was brilliant and the hotel was lovely. The view of the lights is great. That is why I picked this hotel. I picked the hotel because of the view of the lights from the restaurant and it was taking my partner away for birthday. In saying this we never sat in the restaurant because we had breakfast one morning and it cost us 50 dollars for one fry and cereal. I felt it was absolutely disgraceful. It was a lovely looking hotel and location was great but i would not stay there again as we spent more time out of it becausde it was way too expensive.
review from KAYAK -
3.7
Poor staff attitude made stay horrible
review from KAYAK -
6.4
Excellent location and value for money. 2 blocks from 5th Ave, walking distance to Central park and right on Times Square. I have stayed in this hotel previously which is why I booked to stay here again. Both times I have stayed in the Novotel times square there has only been one elevator working from the street level up to the Reception area. This is quite frustrating as you can be waiting a fair while for the elevator at times.
review from KAYAK -
4.4
very convenient location there was no restaraunt/ room service facility which was only pointed out at check in, despite advance payment and 'no cancellation' policy. The was no laundry facility on public holiday
review from KAYAK -
4.8
Central location Long time waiting for a room as the majority of flights from Brazil arrives in the morning, and I saw so many people doing check out before 12h and no rooms avaiable before 15h. Price very high, considering that there were few facilities (only one elevator to the street; no room service (food); no hot water in one day)
review from KAYAK -
4.8
the location +++++ the view+++++ Air conditioning, price very expensive for this hotel
review from KAYAK -
5.2
best location The facility of the hotel are too old.
review from KAYAK
