Recent reviews
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4.0
Location is good, female reception staff are friendly and has a smile. Shower was that slow, it felt like it was a watering can that was blocked. Reported this but nothing can of it. Male reception staff are unfriendly and face that looked like it was slapped with a wet fish. No pillow just cushions for sleeping on, what's this all about:
review from KAYAK -
5.1
Location is good as it is near Prime 1 oulets, restaurants like IHOP, KFC, Subway are also close by. The female reception staff are frienly and build a rapport with you, Parking is free and plenty of spaces. Laundry is a bonus Were do I start, the male reception staff are cold unfriendly and do not smile. The decor is out dated in the corridors and the room, feels like they brought in six million somkers and let them somke away, not good. The pillows are not pillows in the room they are cushions why!! The AC unit is to load, barely get through the night with the noise. The biggest issue we had was the shower, it felt like you may as well go outside and wait for rain to wash the shower gel/soap away. Reported this to reception, who said they will get it looked at, and nothing changed, make sure you add an extra 15-30 minutes to make sure you feel clean from soap. BW - you need to get this sorted, and fix the water pressure.
review from KAYAK -
10.0
nice pool and good breakfasts
review from KAYAK -
3.7
The location of the hotel The room was not clean.. The staff entered to the room without notice for to repair the bathroom.. But, they left the bathroom very dirty.. The air condition was not working properly.. The breakfast was very poor..
review from KAYAK -
6.7
Value for money, breakfast included
review from KAYAK -
6.7
very good location and swimming pool dinner at the hotel
review from KAYAK -
7.7
I particularly enjoyed the location of the hotel and its proximity to Universal studios. The hotel was comfortable and the staff were all extremely helpful and friendly. The only slight problem we had with the hotel was the discount card we received. On looking at the card we assumed we were entilted to free entry to the cinema and the staff told us that this appeared to be the case. When we went to the cinema we were told that we should have received a discount voucher that entited us to a free drink. Although this was not a major problem, it was slightly embarrassing and the process should be explained to reception staff.
review from KAYAK -
8.0
All staff are friendly and willing to help.
review from KAYAK -
5.2
we enjoyed the location and room price yes the brekfast was poor for the price, most continental brekfst are close
review from KAYAK -
5.2
the hotel was ok, not very special one. big room, clean. annoying pizza advertising, the hotel staff was not very helpful.
review from KAYAK -
6.0
Microwave oven and refrigerator facilities; washmachine room. To decrease the noise of the ventilator in the washroom; fix the intermitent noise of the TV set.
review from KAYAK -
6.8
The view was fine. Comfortable room with small refrigerator & microwave oven. Shuttle to main attractions. Clean room, free local calls. The building was a little old and parking lot a little bit limited.
review from KAYAK -
6.8
This hotel had a lot of ammenities, was close to Universal and was overall great for the price.
review from KAYAK
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6.7
Value for money, breakfast included
review from KAYAK -
6.7
very good location and swimming pool dinner at the hotel
review from KAYAK -
7.7
I particularly enjoyed the location of the hotel and its proximity to Universal studios. The hotel was comfortable and the staff were all extremely helpful and friendly. The only slight problem we had with the hotel was the discount card we received. On looking at the card we assumed we were entilted to free entry to the cinema and the staff told us that this appeared to be the case. When we went to the cinema we were told that we should have received a discount voucher that entited us to a free drink. Although this was not a major problem, it was slightly embarrassing and the process should be explained to reception staff.
review from KAYAK -
6.8
The view was fine. Comfortable room with small refrigerator & microwave oven. Shuttle to main attractions. Clean room, free local calls. The building was a little old and parking lot a little bit limited.
review from KAYAK -
6.8
This hotel had a lot of ammenities, was close to Universal and was overall great for the price.
review from KAYAK
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4.0
Location is good, female reception staff are friendly and has a smile. Shower was that slow, it felt like it was a watering can that was blocked. Reported this but nothing can of it. Male reception staff are unfriendly and face that looked like it was slapped with a wet fish. No pillow just cushions for sleeping on, what's this all about:
review from KAYAK -
5.1
Location is good as it is near Prime 1 oulets, restaurants like IHOP, KFC, Subway are also close by. The female reception staff are frienly and build a rapport with you, Parking is free and plenty of spaces. Laundry is a bonus Were do I start, the male reception staff are cold unfriendly and do not smile. The decor is out dated in the corridors and the room, feels like they brought in six million somkers and let them somke away, not good. The pillows are not pillows in the room they are cushions why!! The AC unit is to load, barely get through the night with the noise. The biggest issue we had was the shower, it felt like you may as well go outside and wait for rain to wash the shower gel/soap away. Reported this to reception, who said they will get it looked at, and nothing changed, make sure you add an extra 15-30 minutes to make sure you feel clean from soap. BW - you need to get this sorted, and fix the water pressure.
review from KAYAK -
3.7
The location of the hotel The room was not clean.. The staff entered to the room without notice for to repair the bathroom.. But, they left the bathroom very dirty.. The air condition was not working properly.. The breakfast was very poor..
review from KAYAK -
5.2
we enjoyed the location and room price yes the brekfast was poor for the price, most continental brekfst are close
review from KAYAK -
5.2
the hotel was ok, not very special one. big room, clean. annoying pizza advertising, the hotel staff was not very helpful.
review from KAYAK -
6.0
Microwave oven and refrigerator facilities; washmachine room. To decrease the noise of the ventilator in the washroom; fix the intermitent noise of the TV set.
review from KAYAK
