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Ressa was very kind and professional. It was a very quick stay but enjoyed the pool at night
Warm Pool, Park near the door, fridge, late hours for Jacuzzi and swimming pool Uncomfortable mattress, vending machines are not 24 hours
The staff were incredibly friendly (really-- some of the friendliest service I have ever had), they had free on demand tv, and the pool facilities are very nice.
We loved the pool area and although the restaurant/bar wasn't open yet, that will be a nice bonus later. Bed was comfortable. Staff was friendly. Tiki decor was cute Our room was pretty run down although you could see it was partially updated. I would have preferred to be upstairs I think and not so close to all the main traffic walking by
I liked that it is a pet friendly hotel with a beautiful pool. The staff was friendly and able to accommodate my family The cleanliness of the grounds could be better. A guest got sick in the lawn area and it was never properly cleaned up.
Tiki feel and vibe are great. Friendly staff. Rooms need updating.
My daughter and I found the hotel online, read the reviews and decided to try the Caliente. It worked out perfectly! The room was great, the beds were fine, lovely large shower; we were very pleased with the room. We loved the pool and the hot tub, altogether I highly recommend the hotel. On our second night, for some reason, neither the jets nor lights were functioning in the hot tub. The next day they were. In the afternoon while lounging around the pool with our books, we found the music distractingly loud, however the volume was lowered as soon as we requested it. Shower water pressure was a little light.
Grassy area for dogs warm pool Bedding was nice on-site restaurant was convenient DVR was a great plus Shower was too high, and couldn't get the water hot enough Carpet needed cleaning had to keep dogs on leash- rather have it fenced Can't enjoy the pool- no place to leave the dogs- maybe a couple kennels for a quick dip? With a treat my dogs would be happy for a bit.
Location, nice bath Dirty and stained carpet in room 246
Nothing to like. It didn't look like anything advertised on the website. The pool is surrounded by the parking lot. There are no towels at the pool. We didn't even check in, but left after 10 minutes and moved to a different hotel.
New flat screen t.v.s Price is right.
Location and breakfast. Terrible A/C, Shower water pressure was practically zero, and no security around when my female friend was harassed by some old jerk who followed her to the room and knocking on the door.
The location and the staff were great The AC in the rooms barley worked, the beds were rock hard, and we found roaches in our room. Also the pool felt as if it was the same temp as the sauna.
Loved the friendly staff. The breakfast. The pool and jacuzzi
Loved the complementary breakfast. Nice mountain view! Value
Just needed a place to sleep so didn't use the room as much but overall nice, clean space with enough room for my husband and I. I'd stay there again. Not sure who's at fault but when I got to the place they said our room wasn't booked. Had our conformation # and got the room but then saw right now I was charged twice and have a negative balance on my account. Hesitant from booking from this site if this is going to be a problem. :/
She was polite when I asked her I wouldn't be staying the 2nd night. You can't control the AC, it got very hot and humid in the room. Couldn't sleep, asked for a different room but the other room was just the same. Also found an old rotten apple under the bed, it was white like it had been under there for a while. Was gross, shows they don't thoroughly cleaned the room. Changed hotels the 2nd night, couldn't handle sleeping in that hotel again. Still waiting for my refund for the second night.
Close to everything, good location Pool open til 11pm Fridge and microwave In room coffee Gave me complimentary late checkout Very noisy, rooms have very thin walls Pillows are too small Bathroom is small, shower head is too low and difficult for tall people TV needs to be elevated Some outlets don;t work
Good location because it was close enough to everything. Customer service was good. Room had a mini fridge and microwave which was great. Breakfast was good. There was a decent selection available from waffles, bagels, toast to something light like oatmeal and cereal. Lots of loud bugs flying outside our room so it was uncomfortable to want to leave the room (one even came in our room at one point). There was also a cockroach on the tv. The tv was so outdated even though they had cable; there was static and you couldn't see much.
Continental breakfast The massive bug i had to get outta my room that was hiding under my pillow.
Clean, comfortable I was ok with everything until a roach crawled out of the bed side table drawer.
The air condition in the room was woefully inadequate.
Great price for a good location. Shower wasn't as clean as i would have hoped..
Friendly staff, relaxed atmosphere, hot tub, steam room and pools are well maintained. And super comfy beds. Big thumbs up for this resort! I'd love to see more variety at breakfast - but I also love eating out in PS so not a biggie for m .
I decided to make a pit stop in Palm Spings after moving out of Los Angeles. By myself during Thanksgiving, I was worried that I'd feel lonely. That was not the case. Everyone was so friendly and attitudes were checked at the door. I came not feeling good about myself and my body. I left feeling reenergized and sassy. Great people, wonderful beds, excellent pools. Thanks! I want to make this an annual thing. Nothing
Great small newly redone hotel. Great friendly staff. If you want something very small, and very quiet. I would definitely stay there again.
This place was great. Clean, good AC, had a fridge in the room. No cable tv that i was able to get working but I didn't really need it. Nice, Clean Pool available 24hrs. Friendly check in staff. I was very pleased with this place for the price. Would stay again. No Cable TV An email, txt or call would have been appreciated to let me know about the gate code... areiving to a locked door is a littke off putting when you're bot expecting it... what if my phone battery had died... maybe a call box by the door... i had to inform other arriving guests of the code as well... i appreciate the safety but there's some room for improvement here
Staff immediately accommodating to every request, friendly and professional. Completely unpretentious. Beautiful grounds. And great location.
All I wanted was a clean bedroom and bathroom. That's what I got and all I was charged for. The bathroom would have been better with a shaving mirror.
Service was outstanding. As long as the room has a good air- conditioner, comfortable bed and workable bathroom I am easy to please. However, a great staff is an extra and your hotel was outstanding in terms of service. Perhaps, new beds at some point. Everything was very clean, but it wasn't like my bed at home.
For a budget hotel it was a great service with friendly staff who didnt mind us checking in after 7pm, plenty of free parking and a nice looking pool in the middle of the courtyard. Tho unfortunately we didn't get to go in the pool as we were only there for 1 night its a great place to stop if you are on your way somewhere (we were going to Coachella Festival the next day), on a budget or for a weekend away. Room was quite basic, but you get what you pay for.
the proximity to attractions
Close proximity to downtown / city center area. Needs to be cleaned / new furniture / furniture was worn, paint chips on windows / windows w/ out screens, blinds in poor working order.
This is a clean, well maintained motel in a very convenient location. The rooms are large. They are back from the street and so quiet. The beds are comfortable. The staff is concerned and helpful. This is good value for what it is. Room furniture is rather dated. The pool is decent but not in a very atmospheric setting - a shame in this beautiful desert location. That's all I could quibble with.
Central location and quiet area Loud airconditioning and basic bathroom
Very basic, bad bed, no carpet, no jacuzzi, the room looked like a run-down, poorly maintained apartment
Mona (who runs the place for her 91 year old mother, the owner) was very sweet and upgraded our room to one of the pool front suites with a kitchen for no extra charge. The hotel has definitely seen better days but was comfortable and perfect for the price.
There were four beds in our room There was a hair salon in our room
Free WiFi and breakfast, pool open late
Bugs.asked for full refund for 2 rooms.
Good Value, not far from the action. Bathroom Toilet kept running whole stay, not conducive to good night sleep. Breakfast was mediocre.
The hotel is pet friendly, and my room was super clean and modern. Loved the wood floors. The location is set in the perfect location, easy access to all the tourist offering but still secluded enough from the hustle and bustle. The pool is small but it is clean and simple, breakfast served at the pool was also very nice. The outlets are also usb compatible, which was a nice addition. The staff was also super friendly and accommodating. The fridge was a little outdated so it was a little distracting at times, my room was right by the pool and stairway so it wasn't too private, but nothing more than standard city noise. The faucet on the sink wasn't adhered correctly so it moved when I used it and the hot water in the shower was not consistent and hard to figure out. Those were just minor cosmetics though, taking everything else into account, this is a great location, and a nice hotel, I would stay again for sure
Perfect little spot to call home base during our brief stay. We really liked the pool area.
Beautiful setting Air conditioner was controlled remotely! Could not adjust and it turned off at eleven in the evening not to be turned on till 8:00 AM the next morning! Spent a very hot and restless night tossing and turning. Not relaxing at all when it was over 80 degrees in the room! Will not return!
Staff was responsive to our request to switch rooms. The second room was still humid but not as bad. The room was incredibly humid and the air conditioning did not seem to help. The bathrooms were poorly kept and fixtures were old.
Excellent staff and very clean rooms.
Quite neighbourhood Good looking lobby area but the rest of the hotel is in very poor shape (lipstick on a pig). The worst Hotel/Motel I've ever stayed in. Should be renamed to "worst western" instead -DON'T BE FOOLED by all the positive reviews, these are probably just hotel people posting fake reviews. I sure was fooled by them and landed in this filthy place. - FAT BED BUGS in room and now after getting back home (after 5+hrs drive) we are cleaning everything we carried into the room. - Toilet seat too small and space too congested for most adults to sit on - Broken toilet seat - Severe Plumbing problems, toilet rarely flushed properly in one go (was choking). Wash Basin was contantly getting choked for entire duration of trip. Someone next doors also seems to have got flooded - Broken bathroom door lock and latch, won't close and if closed won't open, part of the latch was hanging for the entire duration of trip and no one bothered to fix it - Shower knob severely jammed and needed full stength of a adult male to pull - Mattresss with deep valleys; very old and sunk in. - Tiny space for closet and Micro/Fridge, barely fit one person. - Only 3 or 4 decent towels, the rest were clothes used for wiping floors being given as towels for wiping face - Worst house keeping I've seen food and utensils that was dropped on the floor by mistake never got picked up. No vacuming (even when stayed for 4 nights) - Breakfast being served in open by the pool on chilling 35 degrees freezing mornings ! - very few parking spots, so if u get into hotel after 7.30pm prepare to walk a fair distanc to your room - Filthy enviornment, old people having sex and roaming naked in rooms with their curtains open, visible even to young children. - Probably dangerous place - On first night cops were seen multiple times on hotel premises trying to catch someone in or outside the hotel. - Rude front desk staff
close to downtown palm springs. not thoroughly clean. sparse amenities. office staff not personable.
Loved the weather! Palm Springs is overrated.
I was originally disappointed because I thought I had made a reservation at the Motel 6 Downtown and this one is further from the restaurants. That changed the second I walked in the office door. The staff was super friendly and the rooms have all been upgraded. The other location is a dump compared to this one. My new favorite!! I liked everything!
Great friendly staff. And wonderful facility for its price range. No dislikes
That it was close to where I needed to be. It wasn't clean. Service was a not the best. The room was clean but the blankets and sheets were disgusting. I get its a motel but they should provide clean bed sheets to each room.
everyone was so nice, great location, nice pool and lawn
Convenient location. Wifi not included & have to pay for it separately. Friendly people at the front desk. Too expensive & not worth the money. The room smelled like dirty toilet when I walked in. Not enough ventilation. The shower curtain smelled like dirty wet old towel that hasn't been washed for weeks. The top blanket on the bed had oil stain - gross!