Overview

El Capitan Hotel

2361 Mission Street, San Francisco, CA, United States
+1 415 695 1597

Rp 746,667+

Overall guest ratings

4.9/10 OK
Based on 914 reviews

Review highlights

  • 7.0
  • 6.3
  • 5.4
  • 3.6

Nearby

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    About

    Located in Mission District, this hotel is within 2 mi (3 km) of U.S. Mint, Louise Davies Symphony Hall, and Asian Art Museum of San Francisco. Union Square and Twin Peaks are also within 3 mi (5 km).

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    Expedia

    Amenities

    • Free Wi-Fi
    • Internet
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • ATM on-site
    • Business centre
    • Concierge service
    • Night club
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    4.9 OK
    Based on 914 reviews
    • 7.0 "Good location."
      6.5 "Average proximity to the city centre, said 65%."
    • 6.3 "Internet is average."
      6.1 "61% thought the wifi quality was ok."
    • 5.4 "Breakfast is mediocre."
    • 5.4 "Service is ok."
      5.4 "Only 54% found the staff to be friendly enough."
      5.3 "Only 53% thought the service was professional."
    • 3.6 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      2.9 "71% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
      0.3 "97% thought they were poorly maintained."
      3.8 "62% said rooms were small."
      1.4 "86% had problems with the shower."
      1.7 "For 83%, the rooms looked old."
      3.4 "Air conditioning was criticized by 66%."
      2.5 "75% were disappointed with the minibar."
    • 2.6 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
      1.3 "87% thought it was rather dirty."

    Overall rating

    4.9 OK
    Based on 539 reviews
    • 6.7 "Location is acceptable."
    • 6.4 "Internet is average."
      6.2 "62% thought the wifi quality was ok."
    • 5.5 "Breakfast is mediocre."
    • 5.2 "Service is ok."
      5.6 "Only 56% found the staff to be friendly enough."
    • 4.8 "Disappointing food."
    • 3.1 "Awful rooms."
      2.3 "77% complained about the bathroom."
      2.5 "75% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
      0.4 "96% thought they were poorly maintained."
      3.7 "63% said rooms were small."
      1.5 "85% had problems with the shower."
      1.6 "For 84%, the rooms looked old."
      3.4 "Air conditioning was criticized by 66%."
    • 2.4 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
    • 2.1 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
      1.0 "90% thought it was rather dirty."
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    Overall rating

    4.1 OK
    Based on 100 reviews
    • 6.8 "Location is acceptable."
    • 5.4 "Service is ok."
    • 3.5 "Rooms are not good."
      3.3 "67% said rooms were dirty."
      2.3 "77% complained about the bathroom."
    • 3.0 "Generally quite dirty."
      3.3 "67% said rooms were dirty."
    • 2.7 "Horrible vibe."

    Overall rating

    5.1 OK
    Based on 274 reviews
    • 6.9 "Location is acceptable."
    • 6.0 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 5.3 "Service is ok."
      5.4 "Only 54% found the staff to be friendly enough."
    • 4.0 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      2.7 "73% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
      1.2 "88% had problems with the shower."
      0.3 "97% thought they were poorly maintained."
    • 2.4 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
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