Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.0
Nothing Poor bathroom and shower.
review from KAYAK -
4.0
Very little Bathroom unpleasant room right next to loading fock
review from KAYAK -
10.0
The beds were absolutely fantastic!!! The rooms were comfortable. The young man at the registration desk, around 1 or 2 PM on 12/05/126, was very courteous, helpful, and went beyond just being nice. Our hats off to his customer relations skills. thank you to him because of him we would return. We needed more coffee and cups and they were delivered promptly and with a smile. Again Thanks!! Tub and toilet area!
review from KAYAK -
5.7
Close to warf. Parking wAs $50 on top of hotel room fee. Not cool. I've stayed at much nicer hotels for a lot less. You're paying for location
review from KAYAK -
5.1
I really enjoyed the location. We were able to leave our car parked in the garage while we walked around. While checking into the hotel the lady got smart with me numerous times. When I asked about the noise level she gave me a smart reply. Parking was expensive! By the time they added on the hotel tax it was almost 60 bucks!
review from KAYAK -
8.5
Location and staff were great Overdue for renovation
review from KAYAK -
8.8
Staff EXCELLENT Noisy room
review from KAYAK -
6.0
It was close to the bay, can walk easily to restaurants and attractions. There were no included amenities for the price. Parking is an extra $52 plus $7.50 a night tax. Wifi is $15 a night +tax. You have to call up for more than the 2 creamers for your coffee when they leave 3 packs of coffee. The noise was absolutely terrible as the bus station was right outside our window. Overall for the price it was very run down with very little to offer for calling itself a 4 star hotel.
review from KAYAK -
7.7
I liked the proximity to the wharf and the activities. Wifi being an extra charge was beyond my understanding. I do not understand how a business that charges as much as it did for its daily rate, did not have it included in the cost.
review from KAYAK -
6.2
Dated but clean. Need a new decorator when they renovate. Horrible.
review from KAYAK -
10.0
We will stay at no other hotel when we are in San Francisco
review from KAYAK -
9.4
The room was very spacious No showercap in bathroom
review from KAYAK -
10.0
The rooms had a lot of charm. Parking felt secure considering the homeless hanging out in the wharf area.
review from KAYAK -
4.0
location room was end room a where deliverys started at 4:30 am and too noisy till 6:00 am and very dissapointed in that
review from KAYAK -
8.2
Clean good size room. Staff greatn Noise
review from KAYAK -
5.7
Very close to fishermans wharf so walking is very easy Stayed here on New Year's Eve. Got placed in an accessible room. The beds are terrible. I'd say if they got new beds, it would be decent
review from KAYAK -
6.5
- Good location next to Fisherman's Wharf. -The price is good for what you get. - Cool area with little fireplaces out in front. This is probably unique to my visit but: - The gentleman who checked me in was incredibly rude. - There was used shampoo and soap still in the bathroom suggesting that it wasn't cleaned very thoroughly. - They were cutting trees right outside the rooms causing a lot of noise and dust during the day.
review from KAYAK -
6.8
The place was mostly clean, attractive decor, in the best part of town, windows open slightly, nice sheets/comforter/pillows, quiet, I felt safe. I am disabled but had to walk down 5 1/2 long weird hallways to get to my room. The setup is ridiculous. There were a few too many hairs in my shower. I found the mattress to be uncomfortable. Some staff was snooty and pushed guests through like a herd of cattle at check-in time.
review from KAYAK -
8.8
Hop-skip-n-a-jump away from the piers. Nice sized room. Friendly staff and gave us 1.5 hour late checkout which made life much better on this trip. Odd layout. Only one entrance, it was like 1/3 of a block in- which means you have to walk [on average] > 1/4 a block after entering lobby to get to one's room. Also i wish the website had mentioned the $50 a day for parking[we were in town for 24 hours.] This might have been the going rate for Fisherman's Wharf but this would've made the difference between this place and a place nearly $40-60 cheaper: longer walk to piers but saving $40-50/night is a big difference. Might not have been the hotel's fault maybe the booking site should've mentioned this, but still this is important information. Other complaint, probably more universal: really going to charge $14 to use hotel WiFi in one's room?! In 2015? First time rentimg hotel in San Francisco. Is this the norm? Free on lobby, though. Very not cool.
review from KAYAK -
4.5
Price, parking, general worn look of the hotel, the feeling that the hotel and staff were providing the minimum and nothing else.
review from KAYAK -
5.1
Location, comfortable beds Price, $50 parking fee not included in room cost, noisy, small bathroom
review from KAYAK -
6.0
Rooms were clean and everything we wanted tondo was within walking distance. The room and bathroom were very small.
review from KAYAK -
5.7
Very dirty the rooms
review from KAYAK -
9.1
Great location! Easy walk to many nice places in San Francisco. Beautiful facilities. Too expensive to park car overnight - over $50!
review from KAYAK -
8.8
Location, cleanliness, Spacious for two, Friendly staff, pricing on short notice. $50/night for parking Made price on the hotel less of a positive.
review from KAYAK -
5.0
It was close to Fisherman's Wharf. I specifically asked for a room that would be away from street-type noises....I was given a room overlooking the town bus terminal! Back-up beeping, diesel engine and loud communication until after 1 AM!!! The bathroom was not clean. The tub/shower took ~ 20 minutes to drain...gross! NOT a great value overall for the high price!!! The hallways look dingy and dated.
review from KAYAK -
7.6
Great location, nice room, comfy bed, plenty of privacy. The fire pits out front are a lovely touch; we enjoyed warming up by them and drying our shoes off before heading in after exploring the rainy city on foot. We were on the second floor and there was too much light in the room; between the bright hallway lights seeping in through the door and the pool lights glaring in through the windows, it was hard to get the room truly dark. That may not have been as much of an issue on a higher floor, though. Also, $50 for one night of parking!? That's half of what the room cost!
review from KAYAK
-
10.0
The beds were absolutely fantastic!!! The rooms were comfortable. The young man at the registration desk, around 1 or 2 PM on 12/05/126, was very courteous, helpful, and went beyond just being nice. Our hats off to his customer relations skills. thank you to him because of him we would return. We needed more coffee and cups and they were delivered promptly and with a smile. Again Thanks!! Tub and toilet area!
review from KAYAK -
8.5
Location and staff were great Overdue for renovation
review from KAYAK -
8.8
Staff EXCELLENT Noisy room
review from KAYAK -
10.0
We will stay at no other hotel when we are in San Francisco
review from KAYAK -
9.4
The room was very spacious No showercap in bathroom
review from KAYAK -
10.0
The rooms had a lot of charm. Parking felt secure considering the homeless hanging out in the wharf area.
review from KAYAK -
8.2
Clean good size room. Staff greatn Noise
review from KAYAK -
8.8
Hop-skip-n-a-jump away from the piers. Nice sized room. Friendly staff and gave us 1.5 hour late checkout which made life much better on this trip. Odd layout. Only one entrance, it was like 1/3 of a block in- which means you have to walk [on average] > 1/4 a block after entering lobby to get to one's room. Also i wish the website had mentioned the $50 a day for parking[we were in town for 24 hours.] This might have been the going rate for Fisherman's Wharf but this would've made the difference between this place and a place nearly $40-60 cheaper: longer walk to piers but saving $40-50/night is a big difference. Might not have been the hotel's fault maybe the booking site should've mentioned this, but still this is important information. Other complaint, probably more universal: really going to charge $14 to use hotel WiFi in one's room?! In 2015? First time rentimg hotel in San Francisco. Is this the norm? Free on lobby, though. Very not cool.
review from KAYAK -
9.1
Great location! Easy walk to many nice places in San Francisco. Beautiful facilities. Too expensive to park car overnight - over $50!
review from KAYAK -
8.8
Location, cleanliness, Spacious for two, Friendly staff, pricing on short notice. $50/night for parking Made price on the hotel less of a positive.
review from KAYAK
-
7.7
I liked the proximity to the wharf and the activities. Wifi being an extra charge was beyond my understanding. I do not understand how a business that charges as much as it did for its daily rate, did not have it included in the cost.
review from KAYAK -
6.8
The place was mostly clean, attractive decor, in the best part of town, windows open slightly, nice sheets/comforter/pillows, quiet, I felt safe. I am disabled but had to walk down 5 1/2 long weird hallways to get to my room. The setup is ridiculous. There were a few too many hairs in my shower. I found the mattress to be uncomfortable. Some staff was snooty and pushed guests through like a herd of cattle at check-in time.
review from KAYAK -
7.6
Great location, nice room, comfy bed, plenty of privacy. The fire pits out front are a lovely touch; we enjoyed warming up by them and drying our shoes off before heading in after exploring the rainy city on foot. We were on the second floor and there was too much light in the room; between the bright hallway lights seeping in through the door and the pool lights glaring in through the windows, it was hard to get the room truly dark. That may not have been as much of an issue on a higher floor, though. Also, $50 for one night of parking!? That's half of what the room cost!
review from KAYAK
-
4.0
Nothing Poor bathroom and shower.
review from KAYAK -
4.0
Very little Bathroom unpleasant room right next to loading fock
review from KAYAK -
5.7
Close to warf. Parking wAs $50 on top of hotel room fee. Not cool. I've stayed at much nicer hotels for a lot less. You're paying for location
review from KAYAK -
5.1
I really enjoyed the location. We were able to leave our car parked in the garage while we walked around. While checking into the hotel the lady got smart with me numerous times. When I asked about the noise level she gave me a smart reply. Parking was expensive! By the time they added on the hotel tax it was almost 60 bucks!
review from KAYAK -
6.0
It was close to the bay, can walk easily to restaurants and attractions. There were no included amenities for the price. Parking is an extra $52 plus $7.50 a night tax. Wifi is $15 a night +tax. You have to call up for more than the 2 creamers for your coffee when they leave 3 packs of coffee. The noise was absolutely terrible as the bus station was right outside our window. Overall for the price it was very run down with very little to offer for calling itself a 4 star hotel.
review from KAYAK -
6.2
Dated but clean. Need a new decorator when they renovate. Horrible.
review from KAYAK -
4.0
location room was end room a where deliverys started at 4:30 am and too noisy till 6:00 am and very dissapointed in that
review from KAYAK -
5.7
Very close to fishermans wharf so walking is very easy Stayed here on New Year's Eve. Got placed in an accessible room. The beds are terrible. I'd say if they got new beds, it would be decent
review from KAYAK -
6.5
- Good location next to Fisherman's Wharf. -The price is good for what you get. - Cool area with little fireplaces out in front. This is probably unique to my visit but: - The gentleman who checked me in was incredibly rude. - There was used shampoo and soap still in the bathroom suggesting that it wasn't cleaned very thoroughly. - They were cutting trees right outside the rooms causing a lot of noise and dust during the day.
review from KAYAK -
4.5
Price, parking, general worn look of the hotel, the feeling that the hotel and staff were providing the minimum and nothing else.
review from KAYAK -
5.1
Location, comfortable beds Price, $50 parking fee not included in room cost, noisy, small bathroom
review from KAYAK -
6.0
Rooms were clean and everything we wanted tondo was within walking distance. The room and bathroom were very small.
review from KAYAK -
5.7
Very dirty the rooms
review from KAYAK -
5.0
It was close to Fisherman's Wharf. I specifically asked for a room that would be away from street-type noises....I was given a room overlooking the town bus terminal! Back-up beeping, diesel engine and loud communication until after 1 AM!!! The bathroom was not clean. The tub/shower took ~ 20 minutes to drain...gross! NOT a great value overall for the high price!!! The hallways look dingy and dated.
review from KAYAK
