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The bathroom we had was really big. Room wasnt badly priced, but the constant loud music being played in the parking area was really annoying. Too bad the employees didn't do anything about it.
Free parking, staff ready to help. Don't stay in room 101 or neighboring; too noisy, people climbing stairs all night just behind your window. The street is quite noisy.
Good price hotel.The front desk was friendly and the parking was good. Cleanliness of the room was okey, it's just that bedsheets and pillowcases wasn't fresh and it smelled a little bit.
Quite accessible to public transportation. I stayed at the hotel from 16 Oct to 22 Oct. Although I had booked from 16 Oct to 23 Oct. This was due to private reasons. I should have been billed for 16 Oct to 22 Oct which was my actual stay. However, the hotel insisted that I did not give 48 hours notice of the shortfall of 1 day and I had to pay for that 1 extra day which I did not stay. This is unfair to me. Please reconsider my case. Thank you
Clean good sized room & facilities, ideal location central for most sightseeing etc. Breakfast bar next door very convenient. Slightly musty smelll to room when first arrived, opening windows soon cleared this.
conveniently located, easy to find, adequate
Good price, good location, it's worth to stay there!
An excellent rate, very good value. Room was of a good size, clean and in good decorative order. Staff friendly and helpful. Noisey air conditioning
The hotel was conveniently located, the room was clean, the bed comfortable. The elevator was creepy. The price was twice what it should have been for the quality.
location is very good. too much noisy and no breakfast.
House keeping has no respect for still trying to rest. They also have respect for privacy. I had to tell them no service needed several times even though the tag was on my room door specifying no services needed.
The rooms are very large. It's a noise hotel.
Very conveniently located to downtown. Onsite parking is great.
Comfortable room. Good bathroom facilities. Traffic noise. Location. Welcome at reception was poor on arrival. No response to e-mail enquiry regarding airport shuttle facility.
Smelly carpets and room
it was pretty close to downtown, you can walk to all the interest points although the neighborhood was not very nice. The wifi and the parking are free.
free parking, swimming pool no airco, only a fan.
The front desk staff was not very friendly.
The freindliness of staff
The breakfast was one of the best "continental" breakfasts I have had. Don't miss the waffles! A bit far from the main part of town.
Hotel was 10 mins from are destination. We were given the 2nd level room by the stairs not a good place to be.People coming & going all night.
very good location, clean and good value for the price you pay
We had a lovely view of the bridge (Bay?) late at night and in the early morning we could see twinkly lights underneath it. Pretty. Also close to a good restaurant and the Club Fugazi.
VIEW FROM ROOM 503 WAS GREAT PRICE KINDA HIGH ROOM WAS OLD N RUN DOWN
Awesome location. Room was clean, staff was very friendly. Free parking is a major benefit. We had no issues with excessive noise. Balcony was shared with the room next door, but that was never an issue. Slept great. I will stay here again, no question about it. Wifi connection wasn't the best, but it was free so not a major drawback.
location location location, ample room for parking the car safely and friendly staff
Location definetly. It's in Chinatown!!!! Chinese owners, it's in Chinatown....its China man!!!!! By the way...no breakfast although both booking.com and the hotel claims to have breakfast....
We liked the free parking on the premises and the central location as well as the price compared to what other hotels charge. The rooms up front next to the road are very noisy especially if you are a light sleeper. Some of the clientele and their behavior detracted from the positive aspects. Walls are very thin and you hear everything.
Location is great - free parking is wonderful, hotel is nice & comfortable
Good location to most of San Francisco's attactions. Continental Breakfast was very disappointing-packaged roll w/in-room coffee maker. What a joke!
The neibourhood is not so bad, like the guest reviews wrote. The Staff looks very criticly who enter the building. We feel us save.
The staff was nice. Location, Thin Walls, No TV Channels, Leaky faucets
the woman on the desk was extremely helpful and understood when we had to leave a day early. This place is in the middle of the downtown area. It has many homeless and beggars and we felt unsafe, especially at night. Coming from NZ this was a culture shock and was difficult to come to terms with. However we were safe, car was untouched and all was well. This is entirely due to the great staff vigilance. I want to thank them.
chocolats in the front desk not so good neighbourhood
close to busline manager very friendly and helpful.
Unbelievable customer service! We were able to leave our car here, after check-out, while we ran the Nike Women's Marathon 2010. We returned at ~ 3:00, cold and wet, to pick up the car. When we arrived, we were shocked to learn that they had held our room for us and let us take hot showers before heading home! That really made our day. As we expected, the neighborhood is 'iffy'. And noisy.
The people at the reception were nice and helpful. There was some smoke from cigarettes although the hotel was declared non-smoking. The breakfast was poor but with some additional shoppings ok.
hotel was fine, cleaning crew were polite and the morning front dest person was very polite the front desk person that was there when i arrived at 3:00 am July 4th was very rude had an attitude and with an attitude said i needed to make a deposit of $100 but he was very rude wouldn't answer any of questions i was not comfortable with him what so ever.
Close to At&T Ball Park Location
The Friendly staff It was slightly noisy, you could hear everything outside, but not bad enough to ruin your stay. There was also a lack of entertaining television channels.
Poor Enviroment poor and customers have to go to their rooms which was located on the opposite side of the check in Main Hotel, the breakfast was poor as well,nothing added after food finished.
best location ,sleep well ,quite ,comforte breakfast
Didn't know they would put a hold on credit card. Stairs and elevator was broken
Nothing my experience was horrible
Free Wireless Cold
Location was good for all major attractions. Easy to drive to location Towels very thin and small
Felt like home when first checked in Felt not important at checking out
Plenty of parking, comfortable bed, good shower Refrigerator did not work
Good location. For travelers with the car- free parking. Free wi fi access
The kindness of the people at frontdesk. Checking-in too late (2 pm). I had to wait for two hours for rooms to get clean. Rather poor wireless connection.
Clean, cheap and parking is included No a/c and noisy (both traffic and residents)
Good location and price. Complimentaly breakfast was less than expected.
excellent location, parking available, clean room
A good budget motel for a short stay in SF... Small stinky room...
decor of the rooms Parking area too small
The ability to park in a very busy city and the friendliness of the relief managers. The lack of facilities to make anything other than poor quality filter coffee in the room.
Location---close to family's home. No hair dryers in rooms. I had one delivered from the office, however, so it wa okay.
Open airy rooms conveniently located off of Lombard Street are charmingly outdated, but maintained and a good value for the money. Parking was extremely limited and presented difficulties.
Clean room, good location
Location was ok, parking easy. Had wireless internet. Room was fine. Bed a little small for 2 people (no, we are not fat). The hotel was loud - thin walls meant we could hear TVs on in adjacent rooms, and hear people having conversations outside, doors banging late at night, etc.
parking the room
Location. Walking distance to most of Points of interest and Pier (39) and choice of quick food Restaurants nearby. My first stay at Motel Capri was in 1971 (39 years ago) and kept coming back ever since.
The beds and pillows were very comfortable... Poor parking (of course, being in San Francisco, having any free parking is good). No air conditioning.
Hotel staff great! Room really clean, as was the bathroom. Bed & pillows comfy. However, if you want quiet, forget it. Doors and walls paper thin and much noise from partiers. I suggest earplugs. Motel is very close to fine dining, shopping and Starbucks though, and that's a plus! Good if you are on a budget and only use it for sleep. Very noisy, so don't stay by the elevator.
The room was clean and the bed was comfortable; it was also fairly quiet for the area The furniture was shabby and the shower head wasn't very forceful
good location. Across from my favorite bar..... in a word disgusting. from the moment I got in to the non English speaking reception, to the sticky carpets, to the thin walls, to the parties happening after the bars closed, to the families leaving at 4:00am because they were well simply awake, to the road noise starting at 7:00am.
After some of the reviews, I was a bit nervous, but overall the room was fine. Clean, relatively comfortable, friendly staff, a bit noisy.
It is easily accessible to down town San Francisco using public transportation. I booked the king room and was given a double bed because the room was not available. The place looks horrible. It needs to be torn down. Too noisy.
Its location. i stayed for 5 nights and my room was not cleaned once.
The price for the location was excellent. Well worth the cost of not having to deal with morning rush hour in San Francisco. Would definitely stay again. I would say they could update the bedding, other than that nothing.
Price was unbeatable. Bathroom was remodeled and sparkling clean. Room was very plain and basic, but clean. Location was great. Parking was free. Bed was comfortable, pillows were great. Had king rooms available at no extra cost. Room had a fridge and we froze ice in baggies (no ice machine). If you are on a very tight budget, or are a bargain shopper (like us), this is a dream come true. TV easy to work, no premium channels. Half the cost of any other motel in the Marina District, and perfect to sleep and clean up and get going. One step up from a hostel. Outside was undergoing remodel, outside floor rough where walkway carpet had been removed. Long narrow parking strip, had to back out onto the street. No clothes closet or hooks to hang clothes, we used a "towel loop" in the bathroom.No in or out of room coffee service, but a 24 hour donut shop about 2 blocks away. No ice machine. If you don't care about amenities grab this deal. If you're spoiled by free hot breakfasts, or on a fantasy vacation or romantic getaway, go elsewhere. These are not complaints, just hints of the quirky things you will find.
Location was fine - you could walk to fisherman's wharf fairly easily. From the outside the hotel looked run-down, but the room was well-kept and clean. the bed/pillows were too soft, the wifi signal was too weak so we couldn't access the internet.
Hair on all 3 pillows, need I say more!!! Bathroom fairly clean, but the bed had just been made again, with used sheets. Internet connection was one bar and working between connection and off line. Do you know the feeling of writing a letter and push send, and then you are offline...? See above..
for the money paid it was quite central to the night scene but there is a lot of homeless around they seem intimidating but they didn't bother anyone, there is plenty of people around day and night.
Very clean bathroom. The carpets in the corridors are old and smell. They could do with being replaced or at least opening a few windows. The staff were very friendly and helpful. It's in a good location and good value for money.
It was close to the things we needed to do in the city. The neighborhood was not the best but not that bad.
The hotel room smelt terribly bad. I didn't like walking the streets around the motel at night.
Free parking for guests. In a city where public parking costs $20 on averge,this is a great deal.
the location was good, there was free parking, the room was clean and comfortable
It was useful to me location wise, 2 kms from city centre areas, and 5 km from Mission where I had to go for work. This area is in the "tenderloin" which is the area with lots of homeless, prostitutes and persons with drug addicts on the street, so single woman walking is not a great idea And they had a "room service" advertised, but it didn't exist.
Proximity to Union Square A bit run down and dirty...
Room #308 needs a face lift..that's where I stayed the 1st time. However, the price was good and the staff friendly & helpful, and was close to my doctors/hospital. So I decided to come back & rm #309 was perfect. I brought my my own washcloths, & a few other things to make me comfy (my pillow & a throw) since I never use blankets/comforters that hotels/motels provide. I always put remote for tv in zip-lock, and I'm good to go!! Priced right plus free parking. I will always return here unless I'm with my Sweetie, then he foots the bill in 4 star hotels. I like coming here.
Good location - close to many city attractions. Complimentary breakfast was a joke - one very sweet cookie wrapped in a foil. That's all.
very good location, close to the marina, restaurants. breakfast was a joke; no fridge in the room; not so clean and very dark place
The office staff was friendly. There is an elevator which is a big plus. We stayed during Fleet Week, and we were happy to have a room for a reasonable price anywhere in San Francisco. Lombard Street is noisy twenty-four hours a day. Although our room was in the back, there was still a lot of street noise.
It was just a place to sleep Light bulbs burned out, one security lock broken, no lik for coffee pot so it did not work. The place was clean.
Close to downtown The continental breakfast consists in a pastry (no choice). No choice, very poor breakfast, you have to eat in room, no other spaces. one day they didn't clean my room. If I would do one phone call, my phone was broken, I try to advice the staff but no way to resolve the problem. one night there was no space for parking, we had to park in another space, and we had to pay. very bad service, staff very rude.
good value for money, very helpfull staff! They have plenty of tips to discover the city. Very kind. Ideally situated to discover the city, parking available, busses nearby. Would recommend it to everyone!
proximity to restaurants ants in the bathroom and main room
Great price the bed was comfortable. The shower.
Nothing at all. Receptionist lied and said we would be charged even if we cancel the room, ended up staying at the marina motel across the street, way better room with kitchen and couch + room for cheaper than what la luna was asking for.
The room was clean and spacious, and both my friend and I had parking spaces close to the room. The room didn't have microwave--I heated a carafe of water in the coffee maker to make a bowl of instant oatmeal in the morning. The clerk at the front desk was pleasant, but seemed perturbed when I asked for a second parking pass. He knew that my friend and I were arriving separately, but was surprised that we both had cars.
Nice location. Relatively cozy. Their breakfast was more of a snack, but hey, it was free. The walls/ceilings are way too thin. It sounded like we had a heard of rhinoceroses above us. Luckily there were no bed bugs, but it seems at one time there was because of old bed bug stains on the sheets.
Very clean and the staff was very friendly. The location is good and they have free parking. The hotel is right on a busy street so you get street noise but just turn on the air unit and it's enough white noise to take car of it. The room is small but has all you need.
Location is ok Expensive for what you get Shower is disgusting Room is ok- but not with the price
Works great when you are visiting the marina or the palace of fine arts. Great location for lots of SF activities. It is on Lombard street so it is a bit noisy but not bad for the price Noisy, needs renovating.
Advertise King bed, but was only a queen. Continental breakfast was horrible, why even bother. Otherwise it felt like a budget hotel even when we were "upgraded" to a deluxe room. Maybe places in the city just aren't great value, although I've stayed at a nicer place for a better price in the Tender Loin, even though that area is one I'd never spend time in again.
The staff was friendly and helpful with any requests that we had. Housekeeping did a great job cleaning the room and restocking toiletries every day. Location was convenient due to a few local buses being nearby. Room had a fridge and microwave. Great thermostat. Did NOT encounter any pigeons at all unlike what others have mentioned. -The bed is smaller than it looks in the pictures and the queen size definitely does not sleep 3. -The chair had stains on it and I was not comfortable enough to sit in it due to its appearance. -The exhaust in the bathroom was SO LOUD. It needs to be either upgraded or replaced.
Friendly staff during check-in and check-out. Clean and spacious room with nice facilities, Wi-Fi and airconditioning worked fine. The hotel is located in SoMa, with excellent access to a number of bars and clubs, both gay and straight, within just a couple of blocks. The neighbourhood has a reputation for being sketchy. I never felt unsafe, but you'll find bus links just across the road if you are easily intimidated by homeless people and urban decay and don't prefer to navigate on foot. Location not particularly convenient if you want to be able to walk to downtown or the cable cars. Carpeted floor in the guestrooms, allergic persons should take note.
Very convience location, and on site parking was free. The towels could have been a better quality.
Refrigerator was very noisy.
Good opportunity to rest/relax after a long flight. Friendly and efficient staff.We could make a meal in our room and make tea and coffee. Learned about Trader Joe`s from the staff, and went there several times. The so-called continental breakfast was far too sweet according to our taste. We got what we wanted at Trader Joe`s, so it did not matter.
close distance to trader Joe and the Sf leatherscene
Mr Patel went out of his way to make all aspects a great experience. Very kind also.as referes below question, did not read website review
It was within walking distance of where I needed to go.
The hotel is close to the center. Personnel was helpfull. Equipment of the room was very good (refrigerator, microwave oven, TV, WiFi internet connection, etc.). Entrance door of the room were not insulated well against cold air from outside. While the heating was switched on it was no problem. But the hotel could spend less money for electricity if the insulation was made.
Room was clean with microwave and frig. Given the layout and location a bit noisy at night but sleep with the TV on. Staff was helpful. They required a photo copy of my driver's license. I was able to get it back when I checked out but still not cool. This is the main reason they only got 3 stars
Free parking, cheap room. Helpful staff. There was no breakfast, just a coffee, tea and some cakes in front on reception desk. Parking was free but we couldn't reserve space for our car. Location is like 20-30minutes walk from city downtown, and after dark it might be quite dangerous (lot of homeless people, and other strangers) so if you are travelling alone you've better consider some other place to stay.
Fantastic staff, fantastic price - room came with microwave and fridge & excellent shower. Extremely convenient location. Room was 'well worn' - punch mark in wall, carpet had seen better days. I ended up only able to get a smoking room but odor was not bad.
This is not bad hotel after all. Firstly great Internet, friendly staff, breakfast (coffee and cookies with no limits ))) Hey, Ricky, man! Secondly, hotel is located in strange area, not scary, but that area needs your attention at the evening, near Mission, and Mission it's really strange, and I think danger place. I suppose at night also little bit noisy, but after my day's adventures it's ok, I slept like dead)) also I'd like notice that I still didn't received my money, which were deposit on my card, but I believe I will do.
Ricky is a great staff, is always there to help you with anything, he is always worried about your confort. The sheets changes every day, the room is clean. It's very good for an Inn. Air freshener from the reception is to strong.
The only issue with this place is the noise. The room was really great actually but you can hear your neighbors with thin walls and people walking by your door and people parking.
It was very close to Moscone Center and Market st, so I can easily go where I want. Staff was nice.
I like the location. Although the staff tries hard... the wifi company you deal with always seems to have issues... there were the sam issues a year ago when I stayed there... your manager has to spend hours with the technician to solve the problem.... again its the wifi companies problem ... also you do not have enough parking
The staff is really, really nice! Very good guys! The rooms have everything you will need. You wont regret it. It is a basic motel.
Ease of parking. Relatively quiet. Not very well ventilated. I had to turn on the air conditioner even though it was cool outside. Also immediately after checking in and receiving my magnetic key, the person at the desk made another key, walked all the way over to the end where my room was and gave a person waiting in the alley that key. He spoke in another language so I didn't understand.
Ricky, the manager was great. He helped us feel at home. The room was quiet, clean and larger than I expected. I would recommend and return to Bay Bridge Inn. There were some gems in the area, The Wine Club, Whole foods and great bus connections. Initially the area looked dark but there were no problems.
Superb value for San Francisco! Convenient location. Walking distance to restaurants, shopping & mass transit (bart & bus). Modern, comfortable & clean room with coffee maker. Staff was very attentive & always concerned that all my needs were met.
It is located very close to downtown, great guy, good value.
Extremely friendly stuff that helps you a lot. They always try the best they can
Wonderful accommodations and friendly and helpful staff. I will definitely return again.
Location The family above us was walking around all night and the building is old and you can hear every little noise
Location is very convenient, 10 minutes walk from Pier 39, 5 minutes from tram stop. It is clean, safe neighbourhood. Hotel itself is also clean. Breakfast is actually not existing, althought description of the hotel says differently. Just don't count you get anything except coffee. Also the room is extremely small. The two beds are actually accupying the whole space available. No room left for sitting or even walking.
The bed was comfortable It was a motel and very overpriced.
It's a delightful, charming little inn, centrally located and a good bargain. The location was very near Fisherman's Wharf. The staff was extremely helpful and friendly. Overall, it was a very positive experience. There was no elevator but that wouldn't have been authentic with the original style of the hotel or aesthetically pleasing.
Location and price Poorly kept exterior and lobby. Lots of trash and debris outside door and in parking lot.
Convenient location Telephone did not work, safety on outside door was broken, don´t fall for the breakfast is included, it´s a joke, at most they could call it a snack.
3 mins walk to fishermans wharf Daily parking fee on the top of their daily hotel rate.
The location was awesome!! The room was confy :) I liked everything
I loved everything about this place. Travelling alone I felt safe and secure here, it was close to where I had to go to meet the tour buses as well as within walking distance to the pier which had such a great atmosphere. The room was clean and comfortable and the rates were more than competitive. I would highly recommend to anyone looking for a place to stay while visiting the lovely San Francisco
The location was great as it was just a short walk to Fishermans Wharf. The free wi-fi internet was a really great feature. Staff were friendly enough, and although the room was not flash, it was comfortable so it was definitely value for money. There is a sign by reception that says "This area contains chemicals known to the state of California to cause Cancer and birth defects or other reproductive harm."... this was slightly concerning. Also I couldn't work the air conditioning unit but that could just be me :-)
Clean, recently redone, decent value. Cheaper rate if you call the motel directly.
The hotel and the neighborhood was far from SF downtown (30-40 min by bus), but for the same reason, very quiet. The hotel is very close to the Golden Gate Bridge (5 min by bus). The room was small but clean, and had all basic things I needed. It took a long time to get to the hotel by bus (30-40 min + waiting time), and the neighborhood didn't look very safe at night.
Location, attention, just what you need to pass the night, nothing extraordinary but value for money, not expensive but with tons of shops and good restaurants one block away in Chesnut street.
Location, Hotel Staff Breakfast, Price
Location Rooms very small and out dated