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The professional hotel staff with the right service attitude really stand out. Very nice and professional. We only have to mention our room number once in the breakfast room, the following three days the staff knew who we were. The champagne greeting was a nice surprise! To sum up - genuine hotel service! We are coming back!
staff very good. excellent in giving you information about the area where to go and best place to eat ect. also the manager on the first night made us feel like [vips] with a bottel of wine on the house good start to the holiday . very good base in the town right beside the local bus station ,train station , shops and a short walk to the port what more could you want from a great holiday and this great hotel and staff no
the reception staff was very helpfull.Breakfest was excellent. room was clean. so, what you want more??? no.we were happy.
We really liked the location of the Hotel and the staff were very helpful and attentive. There buffet breakfast was the same each morning. It would be nice if they include eggs (boiled or otherwise and an assortment of breakfast meats.
A very clean hotel.We were welcomed with a bottle of prosecco as soon as we entered our room.Very nice gesture.Very central location.
Good location,helpful staff,cleanliness, good buffet breakfast,spacious rooms. Can't complain about anything. It is the hotel that I would recommend to all for a stay in Trapani
Good breakfast. Central location
Excelent breakfast pleasant helpful staff sea view The mosquito in the bedroom
We liked the central location and the generous breakfast buffet, - but maybe add a couple of sugerfree items (youghurt, juice, cheese). We did not like the fact that the matrass was 2 pieces instead of one big, and also too soft.
Comfortable well equipped Hotel with a good varied self-service buffet breakfast selection.
Very god value for money, very courteus staff.Hotel conveniently located
The beds were very comfortable and staff were very helpful and courteous Neither the Bar nor restaurant were open on the day of our visit.
in the city centre room was a disgrace carpet dirty window shattered broken would not close
Convenience of location, lovely breakfast and friendly staff. No
The central location and good value The hotel is not a character hotel but a modern functional hotel which was our choice
friendly staff, near airport, right across road from train station, 10 minute walk to port - would stay here again
Proximity to train station. Close to buses to Erice funivia. 15 minute walk to port and to Trapani historic center. Lack of internet (other than in rooms, where laptop is needed)
The central location
Nice big room with big bathroom Wi Fi for extra charge only. 18 Eur for one day or smth.Internet must be free.
Breakfast was great, but keep the tea coming
Great location, very nice specious room and friendly helpful staff.
Everything was well in this residence. Most of all its staff was verry helpfull and well speak in english, Room was good for that sort of money. Good location for all kind of transport, shops, city centre, restorants..... Brekfast was verry poor and every day was same brekfast
quiet hotel with a good family like atmosphere Bathroom facilities - room 8
Lovely hotel. Probably need a Sat Nav to find it easily but it wouldn't be 100% necessary Nothing
Everything....the room for it's size,air conditioning, cooking facilities, location and friendly service
The room was clean Staff were a little off. We had a bottle of wine and they would not supply wine glasses only plastic cups.
The staff were friendly and did their best to help us The noise from the street was so bad it was not possible to sit in the room without keeping the windows closed
This is a friendly family-run place, clean, central and well laid out, with nice decor. Ideal for a short stopover in Trapani.
The location of the hotel being within a quaint narrow street was the best aspect of the hotel. A welcome by a rather tired and fed up looking man. Several lights were not working in my room including bathroom. Toilet cystern was broken, not filing up and making a loud hissing noise so I had to use the toilet brush to stop it from trying to fill -at 2.30am. Disaster at breakfast. Staff may have been new as they did not seem to know what to do or what was happening. The breakfast table was very slow to be laid. Only 3 cereal bowls provided. No milk. When I asked for a cereal bowl I had to leave before it arrived. There was terential rain which was coming down the walls and spraying onto the food table. I had to move the floor lights, electricals and food as the staff were in the kitchen. No tea/coffee making facilities. Had to wait.
Really nice room Not very helpful staff, very basic breakfast
nothing almost everything - especially little rooms
I thought the staff was very kind and helpful. They gave really great advice on what to do during our stay. The facilities were very nice and I felt very safe during the entirety of our stay.
The place was very nice and had a nice atmosphere. The staff was very welcoming and gave us information about where we should go and what we should see. Breakfast was good.....Appropriate for the money spent. Would definitely recommend the place for those looking for a bed and breakfast in the centre of Trapani.
Mix of ancient and modern design, breakfast under bananatree I missed WLAN-Access to internet. Also with poor quality (1Gb-download) this should be standard like the shower. Coffee cooked with chlorinated water is no recomodation
I liked the place very much! The staff was so kind and avaliable for every request; the room was very comfortable, the breakfast very rich and very good. The b&b is located in the heart of the historical center and from there you can easily reach the port, in order to go to Egadi islands and is also very close to the train station and to bus station and it's five minutes from the beach.