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Clean room, very central Had to pay extorionate rates for parking. £18 for 24hrs
Overall very clean. Rooms were not ready when we went to check in at 330pm
The location of the hotel was excellent and very close to the rail station
I should have asked at the time, but are all your bathrooms wetrooms fitted for disabled guests. Our bathroom was clearly taking disabled patros into account, but I have to say I would love to have been able to enjoy a relaxing bath (which in room 723 Aberdeen Jury Inn) was not available. Hoping my feed back is taken into account, and thanking you for your interest. Bearing in mind that I have taken my time to fill out your questionaire, I would be most grateful to recieve a reply with regards to my 'grievance' Kind Regards. Lm See above
The whole exoerience was good.
No Room Service. No on-site parking - the hotel was advertised as having on-site parking.
very central quite expensive
alarm going off at 6.30am
The beds were very comfortable and the room was clean. The food was very poor and very overpriced. The staff were distantly polite but did not react to my complaints about the food.
Very nice modern rooms. Cooked breakfast was not the best,but good overall coice
Staff very friendly Noise from ball room and other guests
Helpfull and friendly staff, excellent location
Location was ideal for access to shops, night life, railway station, buses etc. Room was very comfortable. Breakfast was excellent, good choice,dishes were constantly being replenished, restaurant staff very attentive Room was a bit on the cold side,although the hotel in general was warm. It was an extremely cold night, and we were chilled when we came in, so normally it wouldn't have been so noticeable.The facility to adjust the heating in the room would have been welcome.To be fair, we didn't contact Reception about it, so they may have been able to boost the heating. Bathroom was also a bit on the cold side.
As always the staff made us feel very welcome ,the room was clean and comfortable and breakfast the next day was excellent .
location in the city centre. Internet connection in the rooms the view from my window onto the wall of the other building
staff very friendly and helpful in all areas.Location great for shops, sightseeing etc Ifound nothing I would have improved on.
Handy near rail station and city cente
V ery clean and most comfortable beds . Staff very helpful.
Check in staff and breakfast staff were very helpful. Pigeons nesting so I got very little sleep.The room was quite small and could do with a little revamp.
Good size of room althought he TV was a bit far away and the breakfast was good. The location was excellent Lift was very slow and the stairs were steep
Near the shops and the main street Everything was ok
It was terrible. The staff were rude my TV and light in the room didnt work. And I didnt get a breakfast because they hadnt bothered to read the booking notes. Leaving!
Size of the room and service's were excellent, bathroom was recently refitted and was a pleasure to have and use. Room could do with redecoration, but there were signs of a refurbishment program in progress.
It was close to the station It was in need of a lick of paint and the lift did not work from the first floor. I would also suggest some different room doors that don't slam for all those inconsiderate guests who return at 2.30 in the morning.
We needed to access our rooms early to shower and change for a funeral after 9hours driving they couldn,t have been more accomadating many thanks mr,mr,s harris
Nothing worked shower, TV, internet
the best thing abuot the Station Hotel is the uniqu location very close to the rail station and the downtown of Aberdeen city. High prices of the resturant.
The fact I was walking around a historical document in a state of terminal decline. Fustiness of room.
Very clean, newly fitted bathroom, Comfortable bed, excellent food Awful coffee, While the room was clean, housekeeping staff prior to my visit had not checked drawers and cupboards, found an item if men,s clothing in a drawer. However it was promptly removed when attention drawn to it
It was close to travel terminals and shops. It had car parking.
It was close to the city centre the room was absolutely atrocious. The lounge was lovely, there was a nice atmosphere and we had high hopes for our stay. Going up the corridor, the paint was flaking off the walls, the floor and the carpet was uneven. Then we got to our room/prison cell. It was tiny, there was no headboard, it was dated and cold. The table, bedside table and tv stand were all slanted and uneven which I was unsure if it was a quirky thing for the hotel or just really badly made furniture. The bed was extremely uncomfortable and there was no light apart from a bedside lamp. The only saving grace was the size of the bathroom, twice the size of the room although very sparse.
the staff were very helpful, happy and willing to help. my wife is a fussy eater and our evening meal and breakfast was cooked and presented just as requested. the whole experience was absolutely spot on many thanks we was only there one night and didn't find anything wrong
Good city centre location with plenty of helpfull attentive staff in a modern environment. Internet access a bonus.
I liked my entrance at the hotel a lot: a stylish, spacious, wellcoming space. The top floor was a little shabby, especialy the carpets and the windows. This is a pitty because the room furnishings aspire to more.
Amazing bathroom, comfortable room!
Very pleasant hotel, good service and good facilities. Very reasonably priced. Good location.
The staff are some of the friendliest I have ever come across, they couldnt do enough for you. The public area's are fantastic as is the food! I hope the hotel will refurbish the remainder of their bedrooms soon as this could be Aberdeens first life style hotel!
friendly, modern, relaxed lounge type environment with great wine and above average food, available throughout the day & night. noisy lift alarm - audible from rooms nearby, noisy seagull sanctuary outside one particular room windowsill!
The whole of the downstairs was very nice, and its in a good position for the centre of Aberdeen I think when the whole hotel is finished it will be nice, however some of the rooms looked like they were still in need of refurb
In desperate need of a makeover! The landing on the 2nd floor was like walking on a bouncy castle and the carpet had to of been bought by the Carmelite nuns. The food left a lot to be desired, which is why I never bothered with breakfast. The one plus point was that they had Sky Sports in the bedroom. See above
Friendly, excellent service. Fairly new and clean. Center city location with everything at the doorstep. Good buffet breakfast. Noisy. Overhead footsteps from bar above and from tiled floors throughout. Lots of stairs and inconvenient parking. Depressing colour of breakfast/reception - no natural light. Uncomfortable seats for breakfast.
Staff very helpful, very nice room!
Proximity to city centre. Friendliness and helpfulness of staff. Good size of room. Jacuzzi. Good selection of foods at continental breakfast. Very enclosed. Practically no windows in building. Very little natural light.Small bedroom window which could not be opened.
Lovely rooms excellent location. Friendly reception staff.
Excellent standards of cleanliness. Staff very friendly. Some noise from above basement room.
we loved the apartments very modern and spotless clean an excellent location for shopping and entertainment we had a fantastic stay and would go again
Very friendly and helpful staff, city centre location, 5 minutes walk from train station. Good selection of food at self serve buffet breakfast, clean and well presented. Air con in room was quiet and efficient. Limited storage space in room. Room may be a little noisy due to location of nearby pubs/nightclubs. Lack of hot breakfast may not suit all.
so modern & very clean - it was like your own house not like a hotel at all best hotel ive stayed in.
i loved everything about the apartment. it was lovely and modern. ive booked to go back next year. breakfast was good
Excellent city centre location, close to shops & bars, hotel very clean with modern decor, staff very friendly & helpful Rooms quite small
Easy to get to, handy for centre of Aberdeen, great that I could leave my car in a safe car park. Ideal
staff were informative and very friendly. food was excellent, evening meal was of good quality and reasonable priced. lots of choice for cereals at breakfast and the quality of the cooked breakfast was suberb, I have stayed at top class hotels and not had such a good breakfast. we did not find the pillows comfortable but that might just be personal taste as we prefer pillows to be firmer.
Probably the best value for money hotel in Aberdeen and the location is excellent.
Good price for room, and local to halls of res for visiting my son Could not get b n b as was offered this at another hotel for 45 pounds but missed out due to checking dates with son
The only complaint that I would have is that the room was too hot. The window only opened a fraction and it wasn't possible to control the temperature in the room. On the plus side, there was a desk fan in the room which helped
It was central to the shopping facilities. There were no biscuits or bottled water. The central heating system had a centralised thermostat that must have been set at a low temperature as the heat generated from the radiator was just warm. Outside temp was almost at zero. There was an extra heater in the room which we put on when we went out for the evening.
Very comfortable room, excellent sight over the haven.
The staff were exceptionally helpful. We had a beautiful room overlooking the harbour and an excellent breakfast. The location was really central
We stayed for three nights,all staff were most helpful and polite at all times ,if you required any help with any thing you only had to ask. Room a bit stuffy as heating on all night.
Excellent imaginative design, within the obvious constraints of the hotel being cut into granite..bedrooms breakfast very good, staff delightful.Our bed was wonderful. 24 hour coverage at reception but no phone link from bedrooms to outside except with guests' own mobiles, when they work..best for a night or two rather than longer, as one might start to crave more light.
Very central, staff very pleasant and the room was madern and clean The room was very cold and despite requests were unable to get extra blankets. A suggestion for the hotel would be to try and modernise the reception area. It does not do the hotel justice
Not alot Yes we had to climb across the double bed to draw the curtains only one towel for two people no presure inthe shower Breakfast had to ask for toast
Friendly and effective staff I missed a lift. We had heavy luggage and our room was in third floor
walking distance to city centre
Cleanliness was superb, staff very friendly and helpful. The noise from the road at the front was a small concern.