Albany Marriott

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Location Ridiculous there was no free breakfast when every other hotel in town offers it.

Nice pool and gym They say fridge in each room we did not have one.and they charge for in room wifi 12.95$ or for hi speed 15.95$ per day

The tub and toilet in my room was broken. I was there for 1 night and that was heartbreaking!

Close to interstate Staff apon checking was not very friendly or helpful. And charged me a second time for the same room. Caught it the next morning when the left the receipt under the door. Went down that morning and it took them awhile to fix it.

Location Cleanliness of bathroom. We found a large bug in the shower. We also had a few ladybugs in the room.

No fridge and microwave in the room.

The location. The facility is beautiful and there was ample parking spaces available. The staff was friendly and helpful. The first room I had there was a clogged drain in the bathroom which I had to discover while showering. The water was backing up and it was disgusting. I called and was immediately given another room. In the second room the comforter was torn.

Staff was courteous and restaurant food was good. Room was not kept up....shower faucet was leaking and room looked a little old.

Location Customer service was not good at all

The lobby area was very nice. We had the indoor pool all to ourselves. The room service trays were left outside for a LONG time. We would leave and after a few hours come back and the dirty trays were still outside room doors.

It was close to the airport and clean. The staff was very helpful and friendly It was a beautiful old hotel, but needs much more care.

giant whirlpool tub with two shower heads noisy air conditioner and dingy carpets

The room was very dated. The rate for this venue was about twice the other venues. I expected an updated room. Although clean, the grout in bathroom was poorly maintained, small.

Have stayed at this hotel before and have never been treated as I was on 10/12/07.I represent a non profit, tax exempt org. who has held conferences at this hotel.Had the usual form which has always been accepted .I was told it would not be because the hotel had been ''audited''. After speaking with the manager at 5:30 p.m., I was told I would have to pay cash .A credit card or check was unaccetavble . For the first time career, I paid cash for a hotel room. Marriott, Albany neither I or my organization will return... unfriendly, officious manager. Pool filthy.!