Recent reviews
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7.7
Great location for exploring the downtown. Computer and printer available in lobby for airline checkin and boarding pass print-off. Nice happy hour deals. Slept great on the very comfy king bed with ample pillows. Our room was dark and overlooking the building HVAC unit. Had a few upkeep issues, including a leaky sink drain and a mismatched coffee pot/maker, which led to it overflowing unless either only brewing half a pot at a time or manually holding down the valve. To their credit, the sink drain was repaired by our second night.
review from KAYAK -
5.4
I loved the fact that it was right off of Michigan Ave. The room was extremely tiny and the staff was not so friendly. Valet was rude and took about 50 minutes to move my car while I waited.
review from KAYAK -
9.7
Great location and a helpful and friendly staff.
review from KAYAK -
6.8
The location is perfect. Near all the tourist attractions. It doesn't have breakfast.
review from KAYAK -
5.7
The bed was very old and not comfortable, not hotel standard my own bed at home much better. The rooms need to be remodeled. Matres
review from KAYAK -
6.0
Great location! Lobby looked cute but once you stepped onto the other floors it was below average (dirty carpets, mediocre rooms, small bathrooms). Not what was expected from view on website, lobby, and location.
review from KAYAK -
6.5
Location, Location Location and the price was better then other hotels in the area. Room was outdated, bathroom was smaller than an airplane restroom.
review from KAYAK -
6.0
decent room power outlet in bedside light (super!) Nice cleaning staff Easy access to downtown Super expensive internet Room is sort of depressing in design, decor. Somewhere someone would meet a dark fate in a Twilight zone episode.
review from KAYAK -
10.0
hotel should provide breakfast.
review from KAYAK -
4.8
Beds were comfortable Staff prompt and friendly It was dirty---floors dirty, wrappers on the floor, cereal on the floor, carpet torn in areas, pack n play had crusted food on it.
review from KAYAK -
6.5
Pleasant staff. Great location. Stained and fraying carpet in hallways. Tiny bathrooms. No amenities such as in room fridge or continental breakfast. Loud air conditioner unit.
review from KAYAK -
8.2
The location is the one you want. It's close to whatever you wanna visit at Chicago. Staff is really courteous, the room size is OK, the roof terrace is really nice. Again, this is mostly about the location which is the best in town. Nothing I actually disliked, but the hotel is in serious need of money to go through a much needed renovation. Once they do this, the price won't be the same tho.
review from KAYAK -
4.8
Location The hallways had hole in walls, tears and tons of stains in carpeting. Needs major upkeep. Only thing good is the location. Paid 15$ for fasted speed internet which was supposed to be 8mbps it closed in less Then 3mbps
review from KAYAK -
6.5
The location was great, comfortable. Not a lot of facilities but in city and I didn't need them. Great value. Comfortable bed. Carpet completely worn in hallway. Paint peeling in bathroom. Bath floor a little sticky.
review from KAYAK -
10.0
It was a fantastic hotel! While the room wasn't large, it was up to date and clean. Services were fantastic and the staff was friendly, helpful, and informative. I would definitely recommend this hotel and will absolutely stay here again.
review from KAYAK -
3.4
The cafe attached was nice and the lobby was comfortable. I found the staff dismissive and disorganized. While being checked in they willingly allowed other louder parties to cut in front of me which I thought was rude and not good customer service. Also some staff didn't believe I was staying there and almost didn't allow me to access the elevator to get to my room. It didn't feel very welcoming at all. They also charge for WiFi and the rooms they show online do not match their rooms in person. Each room has to be updated to the same standard. The room felt like it was kinda falling apart, not well maintained at all. Very disappointed.
review from KAYAK -
4.5
I like the fact that it's conveniently downtown in Chicago. Where all the big shopping stores are and nice restaurant are. Everything needs to be updated. And they charge for WiFi.
review from KAYAK -
9.4
I think this place is perfect for someone who is a tourist and doesn't plan to stay inside your hotel room all day. I went with my girlfriend and we both found the price and location just perfect!
review from KAYAK -
6.0
I liked its proximity to restaurants, shopping, and entertainment I did not like the lack of WiFi in the rooms or the lack seating on the outdoor 22nd floor
review from KAYAK -
10.0
everything especially friendly staff
review from KAYAK -
6.0
Rooms are small and looked old fashioned. Nothing so great about the hotel. Front desk people are helpful.
review from KAYAK -
3.7
The lobby was very nice Rooms looked like they belonged in a horror movie
review from KAYAK -
8.5
We were at a convention and the rate at this hotel was half the rate at the convention hotel, not to mention a walking distance. For the money we spent, it's a great value! All we wanted was a place to sleep. On one of the days, they did not clean the room. When we complained, they were very responsive and offered to give us a new room. The bathtub was clogged.
review from KAYAK -
6.5
Location and staff size of the room and hallway was dirty
review from KAYAK -
4.0
the location no free parking no breakfast no refrigerator no microwave very small bathroom
review from KAYAK -
5.1
There was mold in the shower
review from KAYAK -
2.8
location is good run down, dingy, tiny rooms, uncomfortable bed, charge extra for wifi, not even a coffee in the am. stay away!
review from KAYAK -
4.8
Location is good and staff are friendly. This place needs to be renovated. Carpet on the elevator walls? Small improvements can go a long way.
review from KAYAK -
8.2
Location is excellent TV channel choices limited. No movies on demand
review from KAYAK -
3.4
Pool area was nice and night staff very friendly Dirty bathroom, mold in shower, hot room couldn't cool down no air control. Door hard to shut
review from KAYAK -
8.5
This hotel is a steal at a decent rate. We took the train from the airport to about 2.5 blocks away and saved the expensive parking fees. The staff was super nice and the rooms were pretty standard. We had no complaints about cleanliness just the fact the hotel is showing some age. I image that's normal for the price and location. Id totally stay there again and recommend it to anyone looking to stay in the city. If you get a lower floor there's a ton of street noise. We were floor 9 and we could hear everything from motorcycles to emergency vehicles. We kicked our sound machine app on its highest level to drown it out. I'd try and get as high a floor as possible.
review from KAYAK -
4.0
The location was acceptable if you like cities that are shopping malls. Staff was great friendly and helpful Tawdry worn conditions small cramped rooms too expensive for quality
review from KAYAK -
8.2
Location, value, service, valet was terrific Small rooms, small bathroom
review from KAYAK -
4.2
The 15 th floor rooms desperately need renovation! There are not enough plugs. There was no desk for a business traveler. The staff was nice. But, it was a horribly ugly hotel that makes it feel unsafe for a single traveler. Renovate! What a great location to become a hot property! And the staff is lovely.
review from KAYAK -
2.0
It was quite empty Clean sheets & quiet room. No mugs for coffee or spoons. Bring your own tea--they don't offer any complimentary.
review from KAYAK
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9.7
Great location and a helpful and friendly staff.
review from KAYAK -
10.0
hotel should provide breakfast.
review from KAYAK -
8.2
The location is the one you want. It's close to whatever you wanna visit at Chicago. Staff is really courteous, the room size is OK, the roof terrace is really nice. Again, this is mostly about the location which is the best in town. Nothing I actually disliked, but the hotel is in serious need of money to go through a much needed renovation. Once they do this, the price won't be the same tho.
review from KAYAK -
10.0
It was a fantastic hotel! While the room wasn't large, it was up to date and clean. Services were fantastic and the staff was friendly, helpful, and informative. I would definitely recommend this hotel and will absolutely stay here again.
review from KAYAK -
9.4
I think this place is perfect for someone who is a tourist and doesn't plan to stay inside your hotel room all day. I went with my girlfriend and we both found the price and location just perfect!
review from KAYAK -
10.0
everything especially friendly staff
review from KAYAK -
8.5
We were at a convention and the rate at this hotel was half the rate at the convention hotel, not to mention a walking distance. For the money we spent, it's a great value! All we wanted was a place to sleep. On one of the days, they did not clean the room. When we complained, they were very responsive and offered to give us a new room. The bathtub was clogged.
review from KAYAK -
8.2
Location is excellent TV channel choices limited. No movies on demand
review from KAYAK -
8.5
This hotel is a steal at a decent rate. We took the train from the airport to about 2.5 blocks away and saved the expensive parking fees. The staff was super nice and the rooms were pretty standard. We had no complaints about cleanliness just the fact the hotel is showing some age. I image that's normal for the price and location. Id totally stay there again and recommend it to anyone looking to stay in the city. If you get a lower floor there's a ton of street noise. We were floor 9 and we could hear everything from motorcycles to emergency vehicles. We kicked our sound machine app on its highest level to drown it out. I'd try and get as high a floor as possible.
review from KAYAK -
8.2
Location, value, service, valet was terrific Small rooms, small bathroom
review from KAYAK
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7.7
Great location for exploring the downtown. Computer and printer available in lobby for airline checkin and boarding pass print-off. Nice happy hour deals. Slept great on the very comfy king bed with ample pillows. Our room was dark and overlooking the building HVAC unit. Had a few upkeep issues, including a leaky sink drain and a mismatched coffee pot/maker, which led to it overflowing unless either only brewing half a pot at a time or manually holding down the valve. To their credit, the sink drain was repaired by our second night.
review from KAYAK -
6.8
The location is perfect. Near all the tourist attractions. It doesn't have breakfast.
review from KAYAK
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5.4
I loved the fact that it was right off of Michigan Ave. The room was extremely tiny and the staff was not so friendly. Valet was rude and took about 50 minutes to move my car while I waited.
review from KAYAK -
5.7
The bed was very old and not comfortable, not hotel standard my own bed at home much better. The rooms need to be remodeled. Matres
review from KAYAK -
6.0
Great location! Lobby looked cute but once you stepped onto the other floors it was below average (dirty carpets, mediocre rooms, small bathrooms). Not what was expected from view on website, lobby, and location.
review from KAYAK -
6.5
Location, Location Location and the price was better then other hotels in the area. Room was outdated, bathroom was smaller than an airplane restroom.
review from KAYAK -
6.0
decent room power outlet in bedside light (super!) Nice cleaning staff Easy access to downtown Super expensive internet Room is sort of depressing in design, decor. Somewhere someone would meet a dark fate in a Twilight zone episode.
review from KAYAK -
4.8
Beds were comfortable Staff prompt and friendly It was dirty---floors dirty, wrappers on the floor, cereal on the floor, carpet torn in areas, pack n play had crusted food on it.
review from KAYAK -
6.5
Pleasant staff. Great location. Stained and fraying carpet in hallways. Tiny bathrooms. No amenities such as in room fridge or continental breakfast. Loud air conditioner unit.
review from KAYAK -
4.8
Location The hallways had hole in walls, tears and tons of stains in carpeting. Needs major upkeep. Only thing good is the location. Paid 15$ for fasted speed internet which was supposed to be 8mbps it closed in less Then 3mbps
review from KAYAK -
6.5
The location was great, comfortable. Not a lot of facilities but in city and I didn't need them. Great value. Comfortable bed. Carpet completely worn in hallway. Paint peeling in bathroom. Bath floor a little sticky.
review from KAYAK -
3.4
The cafe attached was nice and the lobby was comfortable. I found the staff dismissive and disorganized. While being checked in they willingly allowed other louder parties to cut in front of me which I thought was rude and not good customer service. Also some staff didn't believe I was staying there and almost didn't allow me to access the elevator to get to my room. It didn't feel very welcoming at all. They also charge for WiFi and the rooms they show online do not match their rooms in person. Each room has to be updated to the same standard. The room felt like it was kinda falling apart, not well maintained at all. Very disappointed.
review from KAYAK -
4.5
I like the fact that it's conveniently downtown in Chicago. Where all the big shopping stores are and nice restaurant are. Everything needs to be updated. And they charge for WiFi.
review from KAYAK -
6.0
I liked its proximity to restaurants, shopping, and entertainment I did not like the lack of WiFi in the rooms or the lack seating on the outdoor 22nd floor
review from KAYAK -
6.0
Rooms are small and looked old fashioned. Nothing so great about the hotel. Front desk people are helpful.
review from KAYAK -
3.7
The lobby was very nice Rooms looked like they belonged in a horror movie
review from KAYAK -
6.5
Location and staff size of the room and hallway was dirty
review from KAYAK -
4.0
the location no free parking no breakfast no refrigerator no microwave very small bathroom
review from KAYAK -
5.1
There was mold in the shower
review from KAYAK -
2.8
location is good run down, dingy, tiny rooms, uncomfortable bed, charge extra for wifi, not even a coffee in the am. stay away!
review from KAYAK -
4.8
Location is good and staff are friendly. This place needs to be renovated. Carpet on the elevator walls? Small improvements can go a long way.
review from KAYAK -
3.4
Pool area was nice and night staff very friendly Dirty bathroom, mold in shower, hot room couldn't cool down no air control. Door hard to shut
review from KAYAK -
4.0
The location was acceptable if you like cities that are shopping malls. Staff was great friendly and helpful Tawdry worn conditions small cramped rooms too expensive for quality
review from KAYAK -
4.2
The 15 th floor rooms desperately need renovation! There are not enough plugs. There was no desk for a business traveler. The staff was nice. But, it was a horribly ugly hotel that makes it feel unsafe for a single traveler. Renovate! What a great location to become a hot property! And the staff is lovely.
review from KAYAK -
2.0
It was quite empty Clean sheets & quiet room. No mugs for coffee or spoons. Bring your own tea--they don't offer any complimentary.
review from KAYAK
