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The boiler was not working for two days in a row. Its summer time, meaning that it is bearable if you fancy a cold shower !!!!
Very nicely decorated Problems with WiFi connection and inexperienced staff
Stayed only for one day instead of three. The room was too small and the hotel overvalued.
location a bit dark and a small room
location excellent however very dark and strange hotel sound proofing between rooms non existent too dark for my liking
Quiet and quite small Lousy Breakfast buffet
Friendly staff. a good location for exploring Central London. Decor was very tired and worn. Only one lift (small). Breakfast was ok but tables were not always fully supplied (condiments missing etc.), and rather slow and overpriced for what it was. No tea making facilities in the room.
Location is amazing. Off the bustling path. Coffee could have been better!
Excellent location, friendly and helpful staff, great design and ambience.
Its location and coziness. Small rooms
The location is perfect and discreet. The price is reasonable with VAT and breakfast included, its difficult to find this standard in a good location in London. The hotel rooms are quaint and clean. It feels like coming home to a quiet space. Breakfast could be more varied especially if your stay is a long one. The staff are friendly but could be a bit more dynamic. Carpets need to be cleaned.
home from home
Very cosy, silent, good breakfast. Unfortunately, the web did not tell that the single room had only one single bed and was tremendously tiny. Do not book a single room!!!
everything we asked 2 separate beds but received room with 1 king size
Everything was just perfect - absolutely no complaints and cannot wait to stay there again Nothing
Stay was wonderful. As described, the room was small, but quite nice.
Attitude of staff, complimentary newspapers, ambience The room was really tiny
Location was excellent. Totally charming decor and welcome. 24/7 open. My request for "no feathers" was immediately addressed. All conveniences were provided. I do not understand the distinction between "didn't like" and "complaints". When I asked for the smoking room I had booked for, I was told perhaps there was a suite I could have that was smoking. (Not at these prices, I thought.) My room for 163 BP per night was so small as to be claustrophobia inducing. The bed was hard and very short. The price of breakfast was insane.
The staff dotes on their guests. They go out of their way to do things well. They made us feel special.
excellent location, great hospitality, charming room, room service food was also good.
The location, the competence and friendliness of the staff, and the breakfasts which, although expensive, were excellent The steep entrance stairway, the small lifts, the lack of suitcase stands, the height of the beds, the difficulty of getting into the shower and the danger of slipping on the bottom of the bath, and the cost. Whether I would recommend it depends on the type of person making the enquiry.
The Staff was so kind and informative.The rooms were comfortable; specially the beds!!! Next time I go to London, I would again stay there without any hesitation. -
I have to give the Sloane Square Hotel five stars for great service. Everybody at the front desk was helpful and friendly... when I phoned them from the airport to say I couldn't find my passport, they called back soon saying that they'd found it and used their trusted private-taxi service to send it out to me! Brilliantly handled. The room itself was very nice, good-sized by European standards, and the whole hotel has a lot of style. Location: ideal for anybody who shops at Hugo Boss or Tiffany or other such shops; that's not me but it's certainly a nice neighborhood. Expensive? Yes, but all London hotels are outrageous.
efficient staff, nice room, timely service only one computer in the business center, room service breakfast could have been better
Great location. Warm, comfy rooms. Great breakfast view to Sloane square. Helpful Staff. Breakfast selection not even close to what you would expect.
The helpful staff. The poor quality of the first room we were put into. It was small,hot and noisy.
the location and the the welcoming staff and service on the floor(bathrobe ,chargers,slippers etc...) the single room are small but ok but no heating in the bathroom so basically a little cold
The modern degin and interiors of the room. The closeness to sloane square tube and Kings Road shopping
Perfect location, helpful staff and the food at hotel's restaurant is exquisite
I really liked the location and in rarticularly the fact that our room had view on Sloan Sq The fact that the roam generally and especially the bathroom was rather small
Very comfortable bed Time taken to be allocated a room. Room was occupied when we got to it so had to start whole process again!
Very Much Problem with the heat and thermostat in our room
Hotel reception staff were friendly and informative. Compliments on the desk were nice... Ants were crawling around on my breakfast table which was a little unpleasant. It was the table in front of the french doors. The room was particularly cold and I found it uncomfortable to relax in for that reason.
Fantastic location 2 min from Belgravia Sq - the most exclusive residential area in London! Good breakfast with selection of 6 hot meals, stable wi-fi free of charge
Pleasant staff, comfortable bed and lovely bed linen with pure wool blanket...perfect. Very nice breakfast too.
Good location for Knightbridge and central london. Very welcoming staff - cosy hotel - good breakfast provided. Single room was very samll. No small milk cartons in the room so unable to have morning tea in room.
All the staff at reception were extremely helpful and the location was great
The details: hairdryer, friendly staff, chocolates, free wifi My room was near the reception desk and was a bit noisy.
Staff No drinking water in room
Great location in safe neighborhood, fine staff Decor getting a bit tired; some raggedy towels & curtain fittings; most of full English breakfast 'hot' items actually stone cold
The hotel was a gem. It was in a perfect location - handy for the tube and central London, excellent service and superb breakfast included. I was in a room on the top floor which was accessed by lift and then stairs. The room was good but difficult to get to if you had a heavy case or find stairs difficult.