Promenade Palladium

The location is perfect. Rooms are confortable and very clean. The staff was kind dedicated. I had a problem with my air conditioning system and they solved it fast. The breakfast was very good.

The thing that I liked most was the staff. They were very kind all the time. Also, the breakfast the hotel's location and the room were very good. No doubt about it. Perhaps the room's rate was a little expensive

Excellent location in a safe neighbourhood.

It was central and in a safe area in Rio. The first room we were offered on the third floor was at the back and faced straight out on to a weather worn/dirty concrete wall - I can't imagine anyone would have wanted to stay there at the price charged at the hotel, so we had to be asked to be moved - and we were with no fuss - so that was fine. I imagine only rooms on the Rue General Artigas side are good like the one we ended up with. The staff were great and friendly. Coffee at breakfast was bad in teh breakfast area (it was like all North American bar/restaurant/hotel coffee normally is) considering coffee is a staple export of Brazil this was a shock. There was no ice machine for drinks brought back to hotel - that would have been nice - I imagine particularly so in summer in Rio. No cheap option for them to arrange just ordinary general laundry - all priced as separate expensive individual to be washed items.

Nice stay with helpful staff. May come back again.