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Friendly atmosphere and close to waterfront attractions . Evening wine tasting was lovely - can recommend this hotel
Easy to get to places of interest and front desk staff willing and able to help. Small room
the bed is amazing and the front desk is helpful and competent the parking was valet only and the price was $42 a day(its not going to be cheaper anywhere else) but the bellmen were not very friendly and were not happy to repeatedly get the car for me.
location-concierge-home-like lobby-inviting-great restaurant booked king room on line-got there and had a queen-very disappointed-have a queen at home!!
location, close to transport,(excursions); winetasting every day 5-6 in the afternoon where one can meet fellow travellers. all good
Staff was friendly and helpful....nice location close to North Beach and Fishermans Warf. They did not have an express check-out system. You had to go to the front desk and do it the old fashion way.....not a big deal but you need to plan for it accordingly.
Nicely furnished and the lobby area was a pleasant place to sit and chat over coffee or wine. Excellent location and concierge Alan was very helpful Room was a bit dark but not a major issue
the location is excellent. our room was very noisy from staff running up & down the metal stairs, The fire alarm went off twice during our stay waking us up, no apology from staff or managment.
Location was good, hotel was available when I needed to be in SF, within walking distance to Wharf, decent on-site restaurant. Distance from elevators to room.
I liked the proximity to the wharf and the activities. Wifi being an extra charge was beyond my understanding. I do not understand how a business that charges as much as it did for its daily rate, did not have it included in the cost.
We will stay at no other hotel when we are in San Francisco
Location and staff were great Overdue for renovation
The room was very spacious No showercap in bathroom
Close to warf. Parking wAs $50 on top of hotel room fee. Not cool. I've stayed at much nicer hotels for a lot less. You're paying for location
It was close to the bay, can walk easily to restaurants and attractions. There were no included amenities for the price. Parking is an extra $52 plus $7.50 a night tax. Wifi is $15 a night +tax. You have to call up for more than the 2 creamers for your coffee when they leave 3 packs of coffee. The noise was absolutely terrible as the bus station was right outside our window. Overall for the price it was very run down with very little to offer for calling itself a 4 star hotel.
Staff EXCELLENT Noisy room
Very little Bathroom unpleasant room right next to loading fock
Dated but clean. Need a new decorator when they renovate. Horrible.
The beds were absolutely fantastic!!! The rooms were comfortable. The young man at the registration desk, around 1 or 2 PM on 12/05/126, was very courteous, helpful, and went beyond just being nice. Our hats off to his customer relations skills. thank you to him because of him we would return. We needed more coffee and cups and they were delivered promptly and with a smile. Again Thanks!! Tub and toilet area!
The rooms had a lot of charm. Parking felt secure considering the homeless hanging out in the wharf area.
I really enjoyed the location. We were able to leave our car parked in the garage while we walked around. While checking into the hotel the lady got smart with me numerous times. When I asked about the noise level she gave me a smart reply. Parking was expensive! By the time they added on the hotel tax it was almost 60 bucks!
The location is great centralized to were you can walk to Fisherman's Warf and other main attractions. Hotel was very clean and serve was great. No pool
This guest did not leave comments about this hotel.
Location Beds are too hard
The location was incredibly convenient.
The cleanliness and the location No everything was perfect
I loved this hotel. Very modern and very different! No
Location to fisherman's wharf.
Location Rooms facing the street are extremely noisy like all the windows were open. Beds are very hard
Location Expensive parking, rude staff
Great location and very trendy
Tremendous character; felt right at home here. Location was great, just a block from the end of the Mason/Powell cable car line, a few minutes from Fishermans Wharf, a block or two from bus stops. Very quiet despite its location. Do not come here with lots of luggage - there's no place to put it. Rooms are small, beds are uncomfortable for couples. No place to put things, so you have to step over your belongings in your room.
great view, fun nautical theme executed well throughout the hotel light switch in bathroom and the toilet paper holder were in odd places, but did not detract from the overall experience
Hotel position Don't have any kind of breakfast, even if it was included in our booking.
Access to all local amenities
the position of the hotel, very convienent no
View from my room window
Great location, with service oriented staff, great room comfort and size. Great price. Already recommended. The room has no air conditioner, thus the noise from trucks and electric cars early in the mornings is sometimes uncomfortable, specially when you are very tired. Should tried to work on this limitation.
Close to the Harbor missing internet conex.
Great location and it was clean. I didn't need anything more. The clock in the room was nearly 1/2 hour slow, so I nearly missed my bus the next morning.
#1 reason for booking this motel was free parking. For the price comfortable beds and location was an added plus. no air conditioning....It was raining for two days and the room was still hot at night. (in late October)...Summers would not be comfortable. The lady on the desk was not friendly at all.
It was very close to the main sights of San Fransisco which made getting around easy. No
The location directly adjacent to Fisherman's Wharf is excellent. It is convenient to transportation. Within 2 blocks, there are restaurants of varying levels, a grocery store, workout facility and shopping (either souveniers or really high end artwork). My room was on the second floor front and was very bad for street noise. The bed was quite firm, but not in a comfortable way. For TV addicts, there is a limited range of channels. Only tiny safe deposit boxes at the front desk. Day staff very friendly. Night staff more indifferent. Maintenance appears OK. Told them my shower was not draining properly on the first night. It wal fixed when I tried again and stayed that way.