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I booked this hotel on Kayak and the hotel also charged me so I got double charged. The hotel was under construction and I walked through construction debris to get to my room.
The room was very old and not updated and dirty. Shower was yellow and leaking. Sink had holes in it
The entire hotel was under construction. There was crap everywhere. My room didn't have AC - they had to move me 3 times. The pool was disgusting. Stay away.
Everything except The phone wasn't plugged into anything. So there was no way to call the front desk.
The breakfast was good and there seemed to be plenty of staff around It's a strange place to get to. The room was very dry (and I live in CO) as the heater needed to be run all night. Run a shower for a bit to moisturize the room. But it is a cheaper hotel in the area, I've stayed in most, and is as good as the more expensive places
It was nice It was being remodeled
I felt the Restuarant was very lacking. This was true each AM when it seemed no one was in charge that had training for the job. One coffee decanter that would run empty unnoticed by staff. The layout of breakfast and supplies very abstract and seemingly without thought. The courtesy breakfast tickets, while appreciated, seemed a cumbersome issue. My wife as with many other wives comes to breakfast a bit later than myself. This is where it gets cumbersome for what appears to be an untrained staff. The whole ticket thing seems unnecessary as I would seriously doubt that anyone not registered at the hotel would sneak in for a very mediocre breakfast. Overlooked dry egg mix is not a draw anymore than low quality sausage. As I have mentioned the resturant serving area is poorly laid out and very poorly maintained. Our room fridge did not work when we checked in and was never repaired or replaced during our stay although mentioned to staff each AM. Always the same response, I'll mention it to maintenance. Some one was not listening. The fridge remained plugged in but unworking with a very hot compressor. Lip service to customers is NOT enough. Listen and learn.
The staff was very friendly and polite! They were remodeling while we stayed. Still full price. Messy. Noise all hours. No privacy.
Price and location were convenient. Staff was nice. Rooms were not updated and had issues - i.e. Fan did not work. Pool was dirty, hallways/rooms smelled.
Our room was nice and clean. We enjoyed the flat screen TV with a lot of channels. Bed was comfy and clean. Bathroom was nice and clean. We had plenty of room to move around and we had a sofa/bed too! The hotel has a nice pool. Also, has a big hot breakfast! Bathroom was small, so it was hard for my husband and I to be in there at the same time. Sheets had some stains on them, but they were small.
The hotel is run down and very dirty and had a bad odor of smoke. The door to the room did not lock and the hair dryer did not work.
nothing grounds were trashed, building lacked upkeep, smelled terrible, no amenities in room, bathtub handle fell off, tv won't turn on, no fridge, outlet hanging out of wall, furniture you could not give away, need i say more?
Price was lower than most options available. I reserved, paying in advance by Kayak.com, a standard queen room but am pretty sure the bed was only double. Sheets were itchy, wool blankets above top sheet smelled stale and unfresh and were dusty, causing breathing problems throughout the night, resulting in my waking every hour or so and sleeping poorly in between. Front desk badly organized.
Close to highway, convenient Hotel was very dirty. Staff rude and unhelpful. We requested a smoking room and were told that none were available. As I was checking out, someone else who was checking in who requested a smoking room. He was directed to their other property two exits up the highway, where smoking rooms are available. We were not offered this suggestion, even though we were checked in by the same person.
Nothing Customer service sucks elevator broke and sheets not that clean
How clean and it smelled really fresh! And it was very clean!! They were a couple of broken outlets, so I told the staff they needed to fix it hopefully they did
Close to two restaurants within walking distance. Freshly remodeled an updated look.
Rooms were newly renovated. Price was right. Great place to put your head down for the night. The area was a little sketchy. Ps. Don't got to the restraunt "McCoys" next door... It's a single star establishment.
The photos don't match the room had been updated and are very clean and beautiful! Very nice staff we waited to be checked in they said it would be 30 minutes and the front desk was able to get us into a room within 10 minutes do to the fact we planned on getting back late we went to the Denver Broncos Green Bay game. Staff was very understanding and help get us check in quickly would absolutely stay there again
Was missing the closet thing so nowhere to hang my suits, also check out is noon but the lady wakes me up banging on the door at 11:38am. Location is good, but staff shouldn't disturb me during a prayer by knocking on the door the door once and walking in on a naked man, thx
Friendly and efficient staff Stayed in two different rooms: Lamp broken, vending machine ate my money, sheets and pillows old, pillow cases didn't completely cover pillow (Yuck!), questionable neighborhood, noisy. Overall, the cost for a night was exorbitant when compared with amenities and hotel quality.
Price Noisy AC Crooked floor Small restroom
Nothing Heat didnt work, portable heater from office didnt work. Animals feces and urine everywhere. Dogs barking in rooms all night. Dirty. Ice machine broke Etc....
The staff always was willing to help and always had a smile. The parking was nice as well. Everything but the staff.
Room was clean. Bed was better than usual, NOT hard as a rock. Staff was RUDE. As cleaning staff came in the morning first thing they did was eat ALL the food that was to be the continental breakfast for the Hotel Guest. None was left for the paying guests. Management just shrugged and did nothing about it. I will NEVER stay in this Motel again, and will think twice before staying at a super 8.
Room was small but clean, our windows were over the pool so it was an okay view. AC worked well and kept us cool in the 90 degree heat. We needed an affordable place to stay for a single night and it worked well for us. We plan to book here whenever we have a short stay in Denver. The ceiling and walls were cracked but nothing major. Room looked nothing like the pictures but we weren't expecting it to anyways.
Staff & location were both nice. Door lock was old & didn't work well. Bathroom was tiny.
Bed was comfortable Bathroom didn't have a good light so you have to take a shower in the dark, the tv was old, it isn't in the greatest neighborhood.
Great decor. Very clean. Need more parking
Nothing-unless you only need a place to get a couple z's Got there and didn't have my room (they substituted 2 queen beds for 1 king) got to room and it was filthy! Dirty towels were in the tub, trash wasn't taken out and the bed was still unmade
budget hotel, tolerable for short stay horrible bed, sheets weren't fresh and appeared used.
The room had dead spiders in the corner of the ceiling, hair on the pillows and the bathtub was dirty..
Old, run down, and smells funny. They advertised a fitness center and it doesn't exist anymore. Pool wasn't filled when I went. Not worth one penny we paid.
I only liked the location and price was okay Was too small. Felt and looked dirty. The bathroom at the lobby was really dirty.
parking lot not maintained, trash everywhere and security lighting was not working. It looks like a Drug dealers favorite place to be.
Great location & friendly staff Rooms were dated & door locks were very hard to get open.
proximity to airport despite having reservations we had to wait in the office for 30 minutes while two walk-ins were waited on. The clerk seemed to have no care for how long the check-in process was taking her and seemed content to idly chat with the customers and completely ignore the check-in procedures during this time. When the shift supervisor was called on to help her because she struggled to accept payment for wi-fi he completely ignored the crowded office and made no attempt to assist in checking any of us in. 15 minutes per check-in is absurd. The room was non-smoking but reeked of smoke. Nice bed, however.
You know what you are signing up for but it could have been kept up better and trash outside could have been picked up
booked a non smoking room, but the room was reeking of smoke
Pool, fairly recently updated, cleaner and more comfortable than expected. No smoking room but it smelled a bit like smoke.
The staff was very nice The room reeked of smoke, the rooms were dirty, A/C didn't work even a little, beds were extremely uncomfortable and sheets were scratchy. All in all it's a great place to test your patience lol
Accessible. Not that far from Denver Airport. Shady. Sketchy characters about. Security that eyes you up like you dont belong.
AC did not work, room not clean and lot of insects
Rooms were clean All the drug dealers and hookers. Oh ya all the people smoking pot was a joke.
location, value for the money. lack of a microwave in vending area.
The room smelled bad and the bed was not comfortable atall.
I liked the location off the highway This place was disgusting. Dirty, nasty horrible room and lobby. Staff were rude and impatient and not very helpful. There were nasty hairs on bathroom sink, was missing a faucet handle, the bed had garbage on it (empty straw wrappers etc) it was just gross and I will never stay at a travelers inn again - not worth the price I paid
- Free breakfast. - Proximity to downtown. - Staff was relatively nice. - Wifi works The meth addled woman yelling at us from the second floor balcony. Also, this is the only time I've ever come back to my room to find it in worse condition than when I left it as a result of room service. They literally just left in the middle of cleaning, on the days that they showed up to clean at all. I repaired the toilet so that I could actually use it. This is not exactly a classy joint, but for $45/night you have probably accepted that. I guess I was amused at the sketchiness more than anything.
Nothing was to like, at ALL! Walls were disgusting, Never Cleaned Before? Honestly Never took of my shoes!!! throw up on the side of the chair from previous tenants! Was the Worst, most disgusting hotel I've stayed in, in my life!!! Wallpaper was tearing all around the room, Just very disappointed after paying an outrageous price for what i got.
Location Parking lot
The staff was nice and gave us a full refund after we saw the condition of the hotel. This place was very old and run down. It smelled awful. The hallways had dirty walls that were missing baseboards. And flickering lights. We did not feel comfortable staying here.
The only plus was that I was reimbursed for my staff. Everything. The hotel smelt of death, once I got into my room the carpets were stained with something disgusting, the sheets were so dirty they were gray. Even the walls were dirty! If anyone is passing through and has an option of staying in this hotel or their car, save your money sleep in your car. I'm honestly surprised this hotel was operable. Worst gore experience of my life.
As I entered the office, there was a woman who helped me check in, and she was both professional and kind--a mixture that I find valuable in the hospitality business. The layout of the place is a little strange, but it offers good security and has good policies designed to keep down problems with the neighbors. My stay was very quiet and I slept undisturbed. The room smelled nice, and the office chair provided was very comfortable. In spite of appearing to be run down, the place was clean and I encountered no problems during my stay. The quiet of the place is definitely a major plus. Getting to hotel parking from the highway proved to be a challenge during rush hour. People acted as if slowing down to get into the parking lot was a major inconvenience. I also almost missed the parking lot because it wasn't clearly marked. I expected to enter a bit farther away than I did. Some additional signage would be highly beneficial. The carpet was worn and stained, and the mattress had an internal texture that was strange. Though I slept undisturbed, the mattress made it a little difficult to go to sleep. The wallpaper on the corners was worn and there were water stains on the ceiling (the kind you just can't clean, you just have to replace the plaster). The internet was underprovisioned, meaning that there were a lot of people on the same networks. I had difficulty getting online because there were too many people on. And so after multiple attempts, I just stopped trying. The receipt was given to me for the night, and the same receipt the morning after. This is a waste of paper, really, so I wouldn't consider this very "green" friendly. I would like a single receipt, with the option for one at check-in or check-out... not both! For all of these minor problems combined, the loss of one star of rating for me.
Not a very good part of the city. This motel is old an in desperate need of repair starting with the check-in desk area. I did not feel safe because of questionable people coming in and out of the front desk, appeared to have nothing to do with spending the night there. I cancelled my reservation right then and went across highway 70 to the motel 6.
Location to Mile High! Booking was messed up, clerk agreed to a deal then after check in and I came back to complain about the room smelling moldy she informed me her previous arrangement with me was not going to be valid and made me pay the difference. I was able to get a different room that I could breath in. Sad shape was once a nice place to stay