Cari Tiket Murah dari Asia Tenggara ke Kolombo Bandaranaike Intl

Pro: "The crew was friendly"
Kontra: "In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating."

Pro: "The crew service is good. Not great, but still above average from other flagship carriers."
Kontra: "The seat (B787-10) is so cramp!!!"

Pro: "Superior standard"

Pro: "Helpful with our 2 year old"
Kontra: "Baby change area is very small"

Pro: "Crew will try there best to help you in anyway"
Kontra: "Missed my connection so lost bags . Took 2 days for them to get to me."

Pro: "Extra touches and super pleasant and courteous staff."

Pro: "Better flight as bigger craft and no neighbours in my row so I got some sleep."

Pro: "On time Smooth landing and take off Airport was beautiful, nice clean toilets Lovely and polite staff on board Food was okay Nice range of in-flight entertainment"
Kontra: "Air port does not have automatic internet connection We were there for 8 hours with no internet because we had no international roaming to receive the PIN via SMS. The four PINS generated by the counter staff did not work. We all took turn to try to no avail. by then we have walked too far from the counter we could not be bother going back. No airport that I've been to had poor internet service connection like this airport, yet it is supposed to be THE WORLD'S NUMBER ONE AIRLINE. We boarded at 11.30pm, last time we flew with them they gave us supper. Last night they gave us only water. We went to sleep hungry till the morning. Since when they started to operate like those cheap airlines that you have to pay for your food? And the night package did not have eye mask.... how could we sleep... ? Singapore airline could learn from Qtar. Very very disappointed."

Pro: "Prompt and timely service"
Kontra: "Food can be more tasty"

Pro: "Flight time"

Pro: "Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!"

Pro: "Crew very friendly"

Pro: "Again friendly and efficient staff and a smooth flight. Best features of Singapore Airlines."
Kontra: "The business class seats were smaller than I thought and not so comfortable as the 777. The seats are hard and ungiving and when you sleep on them you really feel it. Plus the flatbed lay out meant you were basically lying in a question mark position, not so goof for tall people like my husband. The food was good but uninteresting and I think for an overnight flight there should be more smaller,lighter, non spicy options offered rather that full dinners."

Kontra: "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."

Pro: "The ability to pre-order food helped bud to intolerance of good types. Crew were helpful in getting us off the place first because they knew were were short on time for our connection."
Kontra: "Delayed flight meant a stressful flight wondering if we would make our connection. Also the quality of the pilot on the intercom was poor - mumbled and unclear information."

Pro: "Excellent service"
Kontra: "Very poor on board entertainment"

Pro: "Excellent flight experience"

Pro: "The cabin crew was awesome.. they are for sure the super stars of the company... I wish all of them all the very best for a very bright future"
Kontra: "The service of the airlines is impeccable. But the ground staff near check in were not so. I hope they were a little considerate as I was travelling for a family emergency and had to take all my stuff back as I wasn’t sure what date I would return back. I was over weight but wish they had considered a lil as had to pay an other $300 extra.."

Pro: "Staff, food and emenities great for economy class"
Kontra: "Inflight entertainment wasn't as extensive as in previous years."

Pro: "Entertainment excellent, cabin crew superb"

Pro: "I like everything about Singapore airline service."
Kontra: "Nil"

Pro: "Frequent serving of drinks, huge selection of latest films on large screen, comfortable ride"

Pro: "Easy online me check-in with proper notification & reminder. Attentive crews and good on board entertainmrnt. However, food wise just a good thumb up and not excellent coz we looking forward to see more variety of foods available on board"

Pro: "I liked the space I had to stretch out, 3 seats to myself in economy enabled me to get some solid sleep between meals. The crew werebalways very polite and friendly."

Pro: "Service was great especially the food"

Pro: "The crew on this flight we amazing had a great flight Thank You"

Kontra: "Service"

Pro: "Liked the service"
Kontra: "Nothing special."

Pro: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Kontra: "Not much. This airline is up there with the best."

Pro: "I felt safe ( important to me) and had just the right amount of attention from staff Very comfortable"

Pro: "Food was ok"
Kontra: "Entertainment system are old age and poor quality TFT screen"

Pro: "Safe smooth flight. Timely take off and arrival. Great personalised service. Consistently high service standard is well appreciated."

Kontra: "Crew was very poor in responding to any requests. I am usually very quite and light on demands as i hardly hit call button on the seat to get any assistance, but during meal, I was asked about drink and I opted for Ginger ale. Crew said, she will get back to me and I did not hear from her for another 10 mins, then there was repeat serve of drinks and I was asked if i needed any thing and asked the same drink, but then I was asked to wait. After I had finished off my meal and ready to go to sleep, someone was bringing my drink out and I then respectfully say no to it as it was bit late after the meal and asked for water instead and did not like the look on the face of the crew member. I saw it happening with other passengers as well and was under the impression, the whole crew performance was pretty poor and SIA was not up to its high-standards as I always like to fly with them. I will look for different option next time"

Kontra: "breakfast was terrible"

Pro: "Crew was nice"
Kontra: "Aircond isn’t working at seat 60 onwards. Warm. Sweaty."

Pro: "Nothing."
Kontra: "Flight was returned from tarmac and delayed for more than 7 hours. No accommodation was provided, even for people with young kids. 15$ coupon was provided interested, are you serious?"

Pro: "Good reliable SQ service"
Kontra: "I got the seat with communications box on the floor under the seat in front... no foot room :-("

Pro: "The wonderfully kind and friendly air hosts and hostesses"
Kontra: "Nothing"

Pro: "Singapore service is always outstanding"
Kontra: "temp on plane was freezing and even two blankets did not suffice. Everyone was really cold."

Pro: "The air stewardesses took their time to get back to me about a question I posed to them. It took 2 stewardesses and 3 efforts."

Kontra: "cramped uncomfortable seats freezing cold"

Pro: "Friendly staff, excellent customer service, great food"

Kontra: "Delayed two and a half hours! Scheduled flight to take off at 0010hours was already a no brainer. Taking off at 0330hours is a killer!"

Kontra: "The video screens need to be upgraded"

Kontra: "Same food options as previous flight Not as many movie options as the longer flight"

Pro: "Service was good, but then that's expected."
Kontra: "Leg room was bad... The foot rest attached to the seat in front of me kept lowering itself on its own."

Pro: "The crew is really the only thing making the flight enjoyable."
Kontra: "SQ800/805 are operated with "old" 777-200. The cabin is definitely not up to the Singapore Airlines standard. The IFE in particular is showing a very poor screen. And the food was, as frequently on SQ, below average."

Pro: "Singapore Air is keeping up their standard which is a tough job. I give credit to them while doing so. They do have a high bar to keep. Singapore Air still pampers its travellers by providing hot towels for refreshment. Something that I don't enjoy while flying on other airlines. Keep up the good job."
Kontra: "I saw a scotch tape taping over the arm of the seat! This is rather amusing and seems unacceptable. This is Singapore Air that we are talking about. Are we saying that Singapore Air do not have any proper repair kit to fix it without using scotch tape?? Being one of the world's 5-star airline, I think Singapore Airline can do better than that. :)"

Pro: "Customer service , crew was nice"
Kontra: "Food was terrible out of MEL.. Didn't have any choice at all.. Tasteless , should improve"

Pro: "The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available."
Kontra: "Can't think of anything, everything was very good."

Pro: "Perfect"

Kontra: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."

Pro: "The crew was amazing"
Kontra: "it would be better if the flight departure on the scheduled time"

Kontra: "they cancelled by booking just before hour depature.."

Kontra: "Headphones- only one channel."

Pro: "The service as usual on Qatar is excellent"
Kontra: "2-2-2 setup is old style for business class and while the seats were nice it means either you are stuck by the window or need to move to let others out in the aisle"

Pro: "Nothing"
Kontra: "Food was terrible. It’s worse among the airlines."

Pro: "Very efficient and comfortable flight."
Kontra: "The airline appears to have done away with the courtesy pack, and this was the one time I was travelling without ear plugs!"

Pro: "The 2 trips were fantastic. From checking in to getting off the aircraft, service was a-okay."
Kontra: "No comment."

Pro: "Awesome leg room in economy. Helpful staff."
Kontra: "Main courses weren’t all the great."

Kontra: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"

Pro: "Food was good, and the crew were very patient and polite - went out of their way to make us comfortable."
Kontra: "The aircraft seemed to be really old. The entertainment system on the seat I was allotted did not work, and I had to change seats. In the new seat, the entertainment system worked, but the seat didn't recline, and I had to change seats again - from an initially allotted aisle seat, to a middle seat. Also, the food service time was weird - we got a full lunch about an hour before we landed, which didn't make sense, and had to wait almost 5 - 6 hours between brunch and our next meal - a movie snack. Most passengers were famished by the time the lunch was served. Also, why was there no wifi?"

Kontra: "Unable to reserve any seats so ended up with the family split all over the plane"

Pro: "New plane and Q suite was excellent"
Kontra: "The AVML selection could be better"

Pro: "The service was excellent & food satisfying."
Kontra: "The liquor variety could be better."

Pro: "Everything....The service,the food,the in-flight entertainment(so many films to chose from) the flight attendants were brilliant,the flight was smooth it went by so fast as though time didn't exist.I recommend Qatar Airways to everybody."
Kontra: "Can't find any fault...Sorry!"

Pro: "Fabulous crew, good choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Seats are comfy and spacious, much wider than Emirates in the same class (who offer only an extra 1/2 inch width over economy). Amenity kit a quality piece that is both practical and useful."
Kontra: "Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Pro: "Nothing much."
Kontra: "I think airplane was small in Doha to Amritsar sector . There are not too many flights"

Pro: "empty seat next to me!"
Kontra: "more cramped than akld to doha"

Kontra: "Had an 11hr delay overall, 3.5hrs sitting on the tarmac only to be told to disembark for dinner at the airport. Then told that we won't be getting on until 7am the next day, but only really started boarding at 8:30am. By the time we were told about the reschedule to the next morning, it was too late to get a hotel room (too far away) and was told that I could use a 'Quiet Lounge' at the airport (which wasn't quiet). While waiting to board at 7am the next day, ground staff told us that they had to change the plane so there would be a further delay. On boarding, we discovered that it was the SAME PLANE."

Pro: "had a whole row to myself and the food was very good"

Pro: "another whole row to myself which meant i slept for most of the flight. food was ok, not as good as on the first flight."
Kontra: "headrest is no rest at all, very uncomfortable as it does not adjust other then up or down."

Pro: "I appreciated the friendly and always service minded staff. The plane was clean and I enjoyed good leg room. I was happy with the menus and the film selection was entertaining and current. All over a great experience and I would not hesitate to choose Qatar again."

Pro: "Choice of flight from Utapao really was a no brainer. 45 minutes from home to departure lounge, had I flown from Bangkok I would still have been on the motorway! Everything went like a dream, a huge thank you to all at Qatar Airways, a true quality service."

Pro: "All good thank you + food and crew and entertainment"
Kontra: "All good thanks"

Pro: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Kontra: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."

Pro: "Nothing was wow! Liked politeness of one of the airhost. She was good with good english"
Kontra: "Plane wasnt clean enough specially toilet."

Pro: "Good leg room. Food was best airline food I've ever had....... By far"
Kontra: "The added journey flying around Saudi Arabia. Adds extra time onto a very long flight. Would put me off flying Qatar again"

Pro: "Overall services"
Kontra: "Non-muslim aircraft allow standard prayer practices inside the cabin but Qatar airways cries over safety issues."

Pro: "Boarding and crew were excellent."
Kontra: "Lack of information about the flight delay of 4hr 45 min apart from expected take off time."

Kontra: "Extra hour that takes to do this flight because we have to fly around Saudi Arabia....."

Pro: "Qatar airways is the best in middle East"

Pro: "Enterment"
Kontra: "Crew nice alway take care customer"

Pro: "Space, food, service, handling"
Kontra: "That I could not and cannot retrieve my flight on the Qatar Airlines website."

Pro: "Everything"
Kontra: "Nothing"

Kontra: "Two meals served. Too many chicken options, so alternates quickly ran out. Also first drinks were served 3.5 hours after boarding gate opened. No drink options at boarding gate."

Pro: "-Cleanliness -on time arrival"
Kontra: "-Cramped seats I have flown long haul to Melbourne on Cathay and Emirates and Qatar airways economy seats were excruciating to sit in."

Kontra: "We had to wait for about 5 years, more than 3 hours unscheduled wait. During this time we were provided with a very poor breakfast."

Pro: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable and I got a few hours sleep. The entertainment screen was big and clear, and the choice of films was good."
Kontra: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."

Kontra: "We landed 30 minutes late, with no explanation - even though we took off on time. Even with a short dog leg over Iran, we should have been able to make up any delay over an 8 hour flight"

Pro: "Flawless boarding, service, food and arrived 30 minutes early."
Kontra: "Nothing"

Pro: "everything went perfect , tank you KAYAK"

Pro: "Very friendly online travel booking portal. I like it"

Kontra: "Plane configuration; seats were a bit cramped, knee space."

Pro: "Much better knee space. Excellent flight, good service..."

Pro: "Generally ok but not as good as other Middle East carriers"
Kontra: "The leg room on this flight felt less generous than other carrier and the food was poor almost inedible. The aircraft (777) seemed much noiser than other aircraft I have flown on and the noise from the toilet flush could be heard 10 rows away"

Pro: "I can understand what kind of flight it was because it was a small plane"
Kontra: "Bad smells and an old plane i hope you will change the plane to another better one"

Pro: "Very kind and helping crew.. professional and helpfull"
Kontra: "I dont have anything to complain about"

Pro: "Respect the scheduel and well organize."

Pro: "There was almost a two hour delay, there wasn’t any information communicated, everybody was just asked to take seats in the waiting area. The entire process wasn’t very well organised."

Pro: "Entertainment is epic. Speed to get luggage and depart airport was excellent."
Kontra: "Boarding crew had difficulty pronouncing "B" and "D", this caused some confusion. If they had said "B for Bravo", and "D for David", it would have helped them a lot."

Pro: "Crew helped me with a chamomile to help me sleep."
Kontra: "It was quite good"

Pro: "Crew was good, flight was on time."
Kontra: "They could have given the amenities, which I think they forgot"

Kontra: "Services of crew very poor specially onboard services in business class"

Pro: "Great customer service, great and always smiling crew, wonderful flight"
Kontra: "the food options need to be more. an option with steamed rice should always be available"

Pro: "Five Stars Airlines, we seat Economy Class, so Airlines give us Upgrade to Bussiness Class by Free... Thank you Emirates A380-800 Flight No.903 Dubai DXB - QAIA Amman Jordan, glad fly with you,,,"
Kontra: "WiFi is free for chatting only, its better we can viedeo call on the sky... Recomended Airlines,,,"

Pro: "Emirates A380-800 Jeddah - Dubai most beautiful and big airlines, Amazing Airlines"
Kontra: "All of Crue very friendly and helpfull"

Pro: "Great food & great entertainment. Love the free WiFi"

Pro: "Great crew, good legroom and comfortable seat"

Pro: "Big Airlines A380-800 Dubai - Jeddah,"
Kontra: "WiFi On Air not work"

Kontra: "Info system is not that easy to navigate So hard to find a movie"

Pro: "Dream on the sky, all crew cabin is very friendly and nice smile."
Kontra: "Free WiFi please up for faster"

Pro: "no"
Kontra: "food was average"

Pro: "Flight cancelled with extremely poor service from Emirates."

Pro: "Emirates Airlines are the best Airlines in the world and I always travel with them all over the world"

Pro: "Cold meal was nice, standard business class, no amenities. Nice crew, welcome on board."
Kontra: "The crew was in a constant hurry after. The meal was ok, but no cocktails served. Tablet was not working remotely, it has to be connected to the dock all the time. USB port was also not working, did not charge my phone. I’m glad that we did not buy the business upgrade for his flight before. It would felt wasting all our points. Luckily we were upgraded during check in. Check in was awful, they checked in 4 people in front of us roughly in 20 minutes in MLE. It felt like waiting for forever."

Pro: "Early landing great service loads of legroom as am 6ft 5"
Kontra: "N\a"

Pro: "Legroom and seats Entertainment"
Kontra: "Slow service Sparing on refreshments"

Pro: "Easy check in and comfortable flight. The crew are very helpful."
Kontra: "Couldn't get my preferred isle seat or sit with my wife who was in a different row."

Pro: "Dinner portions were too small."

Pro: "Fabulous cabin crew. Found me celery sticks for my Bloody Mary."
Kontra: "Ran out of second meal option pretty quickly."

Pro: "Excellent all round.a"

Pro: "Emirates is everything we can wish"

Pro: "Crew was excellent but seemed stretched ."
Kontra: "Overall ICE was great but didn't seem to have many new films"

Pro: "Air vents over seat, excellent entertainment and good food, comfortable seat. this route doesn’t seem to be too full for the long Hall flight"
Kontra: "No foot rest - limited ability to upgrade. Bit noisy down the back but not to bad with noise cancelling headphones."

Pro: "Good vegetarian selection of good. Huge choice of entertainment. Friendly and polite crew."
Kontra: "Nothing to report"

Pro: "Good everything"
Kontra: "Nothing"

Pro: "The cabin’s atmosphere was great, food was on time i think and food and drinks were overflowing and tasted great."
Kontra: "My LCD screen had a problem as i noticed that it was just mine that was having this blurring part like every 5 minutes so it was disrupting my concentration on the movie."

Pro: "Crew were friendly Entertainment was good"
Kontra: "My meal was forgotten and when I asked for it I received dried red cabbage and a dried up tomato and a grated carrot and something I didn't know what it was. The bread was not gluten free on this meal so I couldn't eat it. Unlike the first leg of my journey this meal didn't have my name or seat number on. I feel like it was put together once I asked where my meal was. Snacks offered but not gluten free so was very hungry from previous flight."

Pro: "It wasn’t a full flight."
Kontra: "The crew were too busy in their own world and attention during service was poor."

Pro: "Verry efficient and helpful even with oversize canvas painting,, didn't expect luggage to be transferred so quickly but the made it!"
Kontra: "Delay and worry I would miss connection"

Pro: "Emirates is a great airline with friendly staff and an amazing fleet of aircraft"
Kontra: "I had updated for my flight from Jeddah to Dubai, but found that business class passengers were not given priority boarding and had to wait for all other passengers to board. The plane also took off late."

Pro: "Flight schedule is perfect for a family."
Kontra: "Crews are not responsive to my call during the flight."

Pro: "Wasn't full so there was space to street a bit. Stewardesses were polite and attentive - checking throughout whether drinks were required (on other flights they've disappeared between food services). Good selection of films."
Kontra: "Although the good was actually alright in this flight, I don't like the fact that Emirates no longer do a vegetarian meal - I have to have a vegan meal instead, which often means things are just left off (not replaced) that I could actually eat, like cheese and biscuits, or a croissant."

Kontra: "Boarding announcements weren’t clear and boarding was not separated by zone."

Kontra: "Didn't leave the UK, volcano"

Pro: "EVERYTHING"
Kontra: "N/A"

Kontra: "The seat was not going back. Food and tea didn't come on time."

Pro: "Facilities excellent. Staff not quite so attentive on this leg of the trip."
Kontra: "Just left to it. Not much fuss made."

Pro: "Attentive crew (Busines cabin was near empty). Highlights the deficit caused by large occupancy A380 Business cabin. A380 business cabin has been economy classed to within an inch of its life, too few crew and those that are on duty disorganised and stressed. 777 crew ratio was 3 crew to 1 pax :)"
Kontra: "Engine noise. Boarding in Dubai was a farce as called to gate even though aircraft was severely delayed inbound. Surly lounge staff didn’t help. Business Class gate desk ‘closed’ even though staffed as person was busy on the phone. Weird 2 - 3 - 2 layout means window and centre seats have to clamber over reclined neighbours. Seat width better than A380 and also less tomb like when reclined to nearly flat bed."

Kontra: "The bus ride took over 10 mins. Why are flights to South Asia and other developing countries not given boarding via the bridge? Horribly long bus ride at DXB for flight to DEL."

Kontra: "I didn't like my seat placement this time round. Was put in the seat infront of business class as no other option. Really uncomfortable."

Pro: "Assistance at Bangkok was excellent with no problems wheelchair all the way from flight to taxi. The assistance staff were employed by the airport and not Emerates which seemed to make a difference."
Kontra: "On the whole everything was acceptable."

Pro: "Attentive service, had a special treat for me as it was my birthday."

Pro: "Quick online check-in and bag drop-off at the airport. Friendly cabin crew. Juices etc. offered in between meal/snacks"
Kontra: "Delayed take-off from Singapore once we had boarded-an hour just waiting to taxi. Delayed landing at Dubai due to volume of air traffic. This meant a very quick transfer to the London flight and no helpful assistance from cabin crew even though I asked for assistance, I had to hail a buggy down at the airport otherwise we would not have made it to our flight as I would not have been able to walk that far in the time available. If the flight had landed on time then there would not have been a problem."

Pro: "Flight leg space and inflight crew are good"
Kontra: "Emirates Check in Person at Orlando International Airport is Rude and RACIST"

Pro: "Emirates flight and on flight services were Superb!"
Kontra: "Bought tickets on Malaysian Airlines quota/allocation but was turned away by Malaysian Airlines counter becausw its operated by Emirates. Im a silver card holder on Oneworld ao I wanted to have less queue by using Silver card privileges at Malaysian Airlines counter but was not accepted. Had to go onlong queue at Emirates in KLIA but it was fast."

Pro: "It was a nice flight"

Pro: "Service leg space"
Kontra: "Nothing much"

Pro: "Flight was very comfortable."
Kontra: "Nothing really. It is just hard work doing such a marathon flight."

Pro: "Food was good. Wine was better."
Kontra: "Couldn't get an aerobridge slot at BKK. Odd for the national carrier. Not great with bags, going down stairs, having to take a bus to the terminal."

Kontra: "Food on the plane"

Pro: "Food is always good on Thai airways flights and flights are always good value for money. Staff were friendly and attentive."

Pro: "Have kit to listen"
Kontra: "Kit to use the tv"

Kontra: "Moré communication about the long delay."

Pro: "Crew was polite, food ok, wine good"
Kontra: "More comfortable seats with a bit more leg room"

Kontra: "Nothing!"

Pro: "On time Comfortable seats Great service"

Pro: "New plane, nice. Entertainment system is good but limited selection"
Kontra: "Gate very far away, a good 700 meter walk! And very long immigration queue."

Pro: "Good food accompanied with excellent inflight service from crew members"
Kontra: "Insufficient of good movies"

Pro: "Food & services on the plane were great."
Kontra: "The boarding process can be improved. I traveled with children (7 & 8 years old) and normally we would get the shortest line. But this time we had to board with other long lines which not so comfortable for our children. Also the flight was delayed by 20 minutes. Thai airways should really be improved on this area."

Pro: "The crew were lovely and polite"
Kontra: "Nothing"

Pro: "Courteous and professional stadd"
Kontra: "Some hurry up but not overly so"

Pro: "Ok plane, food was fine too"
Kontra: "No gate at home airport when there's heavy rain? Even budget airlines pay for a gate, why not a star alliance member?"

Pro: "The flight was smooth and quick. The meals were delicious too"
Kontra: "Long time getting through Frankfurt airport security"

Kontra: "I found it a bit odd that there were programs available from Bangkok to Vientiane, but no headphones to listen. I guess it improved my lipreading skills though ;)"

Pro: "Speedy boarding, early arrival and generally comfortable flight."
Kontra: "The food choice was limited - and it was spicy which didn't suit me or the children. The flight was a little bumpy."

Pro: "Overall, inflight service good except chief purser at the front of the aircraft rather arrogant. Others helpful, on delighting the a/c, ground staff helpful."
Kontra: "All ok."

Pro: "Huge plane that wasn’t full so it was very comfortable. Boarding was quick especially since I’m a Star Alliance Gold member so was one of the first on the plane. Bags also came out first & delivery was very quick. Looking forward to flying Thai again several more times this month & wish I could experience their international service which I’m sure is stellar."
Kontra: "Only thing I would mention is alcohol is not served but that’s apparently standard for Thai domestic flights."

Pro: "return flight on a brand new plane - always helps Excellent movies selection"

Pro: "Quick & efficient boarding but cost cutting has taken the shine off what used to be a quality airline experience."
Kontra: "I’m not fussy about food, but the menu today was about as uninspiring as they come. Along with polite but perfunctory service and a seat that is nothing better than premium economy, I don’t know how they can get away with calling their business class product, Business Class!"

Pro: "Showing the Thai ways."
Kontra: "Maybe it’s time to change the seats. No USB charging ports but there’s power outlet."

Pro: "Nothing"
Kontra: "No gate at landing, waiting for buses, long Immigration lines and then bags delayed. Time trying to get out of BKK was longer than the flight."

Kontra: "Crew could have been a bit friendlier"

Kontra: "The boarding at Bangkok Airport was a let down. Not only was the gate far away, we had to climb flights of stairs in the process to get to the aircraft. Certainly not suitable for passengers with knee problems."

Pro: "Excellent service everything was perfect. Want to fly again on thai."

Pro: "The food was the best airline food for the whole trip. The green curry was very nice, though it would have been better with chicken instead of fishball."
Kontra: "The boarding was ridiculous. We had to get off the previous flight so far away from the main terminal, and wait on the tarmac for the driver of the van to come. He was late. Luckily, the Passenger Services Agent was reactive enough to check our boarding gate with her handphone and wrote the gate number on our boarding pass. It was a mad rush from where we alighted from the van to the gate which was at the extreme end of the terminal, coupled with stairs up and down, and carrying our hand luggage. Anybody with a weak heart would have collapsed. What more when we are both senior citizens! The time to change plane was incredibly short. That was a torture. One more hour would have been just right."

Kontra: "Worn out old 777. The seat cushion could’ve been made of wood!! Not good for a 12 hour flight!!!"

Pro: "Service was great, crew on board were friendly and good entertainment."
Kontra: "Was not given my special dietary food at beguinning of flight and was also not received the help I was assuered when flight was delayed."

Kontra: "Food not up to previous Thai Airways offerings"

Kontra: "Everything"

Pro: "Fairly spacious, the food was nice and we were given beverage's at a good pace."
Kontra: "I was not told to put my seat belt on for landing... I was actually not aware of landing as I was asleep, but landing woke me up and it was a little concerning, as most crew's check seat belts on approach to landing."

Pro: "on flight entertainment made the long flight easier to deal with"
Kontra: "nothing everything was perfect"

Pro: "Nothing"
Kontra: "Bad onboard service"

Kontra: "Late ,always late leaving and Landing"

Kontra: "3 hour delay made it difficult to be thrilled about anything"

Pro: "Service was friendly I had no one sitting next to me so was able to be comfortable Boarding was quick Entertainment could have more options but was still good"
Kontra: "Didn't enjoy the options of food"

Pro: "I’m in awe of the special attention we received from the time we entered the airport, all the way to the gate. It was amazing. I can’t fault the service from the home airline."
Kontra: "The food was a touch too salty for my palate. It would have been nice to have someone meet us at Osaka but this may be asking too much."

Kontra: "everything. forced me to move to a seat beside very near to the toilet just because they let a passenger sitting right in front of me stretch his leg and sleep well"

Pro: "Comfort seat"

Pro: "Its a very good flight with good service and hospitality"
Kontra: "I find the selection of movies and songs quite limited."

Pro: "Business class on this short haul flight was fantastic, but sadly I don’t think this is the normal route it will take as I think they were testing it. If you can get one of these on long haul they are a very nice plane, individual compartments and some very modern touches. Windows darken without blinds, loads of space in your compartment and food was good even as just a snack."
Kontra: "I can’t think of anything I didn’t like and if Thai Air have these rolling out for long haul I’ll definitely look at them against"

Kontra: "Inefficient security screening. Inspected every single bag, rather than employ scanning systems. Left 45 minutes late. No reason given. Luggage took an extra 40 minutes to unpack due to "technical difficulties"."

Pro: "Vegetarian food was ok. Crew was very polite and helping."
Kontra: "Economy class Seat was hard, did not move back much, had very less leg room, thus uncomfortable, couldn't sleep on the flight"

Pro: "Excellent service throughout"
Kontra: "Nothing"

Kontra: "Home"

Pro: "The included extras and polite staff."
Kontra: "When the passenger in the seat in front of me reclined her seat it was almost impossible to keep watching the movie which while sar, shows as mainly a black screen and even changing the angle didn't assist"

Kontra: "30 minutes out of Bangkok, there was a problem with the plane and we returned to the airport for repair. I absolutely value the priority on safety, but the 4 hour addition to my already long trip was painful."

Kontra: "Food quality"

Kontra: "No"

Pro: "Decent crew and food. Fairly punctual."
Kontra: "Check in was so slow. Slowest check in I’ve known."

Pro: "Excellent flight apart from the delay!"
Kontra: "Leave on time!"

Pro: "Planes and entertainment was amazing. Flight crew very good and friendly."
Kontra: "The ground staff at Amsterdam were very poor and not well organized to handle issues. Some individuals were very rude and unhelpful"

Kontra: "Good"

Pro: "It was all positives from the time we check in until we arrived in Kindon."
Kontra: "They distributed the UK landing card long after meals served and most passengers were a sleep. It would be good if they could distribute the UK landing cards straight after or before the meals."

Pro: "Behavior of crew and food. The service was excellent. The flight was clean."

Pro: "Check in process was smooth, crew amazing, food excellent and in flight entertainment exciting."

Pro: "All crews they are helpfull"
Kontra: "Food same going and coming times"

Pro: "Very prompt service and amazing hospitality. Despite the numerous times I called them for service, the staff were always polite and served me with a smile. Overwhelming hospitality really!"
Kontra: "None"

Pro: "overall"
Kontra: "seats are small but otherwise it is 5 star airline. love Srilankan."

Pro: "Friendly service."
Kontra: "Boarding process could improve"

Kontra: "Flight was late and because of that we missed adelaide flight"

Pro: "Friendly crew and great food"
Kontra: "Delay to take off"

Pro: "Acceptable but not exceptional as expected"
Kontra: "Unfortunately the it was a bumpy ride as most of the time the seat belt sign was on and crew had to discontinue services for a while. This was beyond airlines control. The crew did not distribute the Sri lankan landing cards onboard. This caused some confusions for first time travellers as they had to cone off the immigration queue and went to pick the card up and to complete. Some foreigners were unhappy about it."

Pro: "Good service"
Kontra: "Not enough leg space, cramped seats"

Kontra: "The airline needs to work on the human touch(crew). I did not understand why the immigration were questioning foreign travels for no reason. Lastly can’t reach the customer care number always gets disconnected."

Kontra: "There was no uniform procedure in the flights, crew is too lazy to perform their duties. probably the first and last flying with Sri Lankan."

Kontra: "We really appreciate your prompt response.Your customer service guidance is supportive for us"

Kontra: "We really appreciate your prompt response.Your customer service guidance is supportive for us."

Pro: "Friendly crew"
Kontra: "Despite requesting children’s meal, they were not available. Chicken meatballs were disgusting Overall, if it isn’t curry then it’s not worth having. Their curry was very nice Limited movies"

Pro: "comfortable timing for india."
Kontra: "1.we seated at UL 604 / 52K video was not updated , one one movie was displayed. 2. Crew was asking options i food ( non veg ) but they ere delivering what they had , question is why they asked option when they don't have option of serving. 3. Crew was pathetic. They discriminate with respect to whites and Indian's. Its really bad."

Kontra: "Felt like a second class train travel."

Pro: "Courteous & helpful crew."
Kontra: "Terrible seats and headrests. Highly uncomfortable for an 11 hour journey especially for senior citizens."

Pro: "Staff.. food"
Kontra: "SEATS... I flew with other airlines also but this aero plane has worst seats I even sat on.. My travel was of 10 hours and after 3 hours of departure I started having pain in my back...seat was poorly structured. . Its like cushion of seats were dead n on top of it that cushion behind back was too outside.. I was not able to sleep at all as was not comfortable.. Also there was no system at Srilankan airport.. No barriers for travelers so that people stand in cue but no one was following lines as there were none.. Will never fly with Srilankan airlines again ever.."

Pro: "Nice lounge. Good food. Friendly staff"
Kontra: "Flight was late, may not be their fault"

Pro: "Good, I intend to fly again with SriLNkan Airways"
Kontra: "The food and the seating was plenty good enough, given that the ticket is economy."

Pro: "Boarding by seat row, the cheats who tried to board ahead of their seat row were manoeuvred to the back of the queue. Splendid tactics!"
Kontra: "Food and seating were reasonable for economy, that’s what I paid for."

Pro: "Crew are very polite. Fast response."
Kontra: "Entertainment for movies no so much update."

Kontra: "very bad meal.Offered beef.rest of the menu was finished by the time they reached my seat.insisted on taking beef which I had never eaten. very sad and disappointing."

Pro: "They have great direct service, and moderately priced. And fantastic flight times."
Kontra: "The flight always leaves late from Dubai and from Colombo. Not to any fault of the airline, but screaming babies the entire flight on the way to Colombo was stressful."

Kontra: "Customer service was abismal when I needed to add my infant son to reservations. Spoke with 10 different reps and spent about 2 hours total on the phone. Poor English."

Kontra: "Quality of food has really gone down. Quite disappointing."

Pro: "Very good crew"
Kontra: "Food needs improvement"

Pro: "Good crew"
Kontra: "Old plane"

Pro: "Friendly and efficient"
Kontra: "Bus boarding"

Pro: "Gr8 service with a smile"

Kontra: "Sri Lankan seems to fly very old A320 aircraft on this route, at least for the daytime flights, and these have limited comfort in business class and rather small entertainment systems by today's standards. But it's surprising that the food quality is also poor because Sri Lanka has such amazing cuisine as a country."

Pro: "Boarding without any hassle?"
Kontra: "Boarding & food."

Pro: "Everything!"
Kontra: "Nothing."