Temukan tiket murah dari Denpasar ke Hong Kong

Pro: "The crew did a great job, seats were ok"
Kontra: "the food was not eatable"

Kontra: "Food can be better."

Pro: "Seating was comfortable."
Kontra: "Different selection of food."

Pro: "Perjalanannya Tepat Waktu... Dan pelayanannya Sangat Baik Dan Ramah"
Kontra: "Terus pertahankan Pelayanannya...."

Pro: "Crew always polite"
Kontra: "Meals"

Pro: "NA"
Kontra: "Since I had to cancel the flight due to personal problems at home, it would have been better if you hadn’t reminded me of the missed opportunity by asking me to review said flight. This has caused me emotional stress."

Pro: "Checkin process very smooth"
Kontra: "Boarding process, and gate assigned is quite far .."

Pro: "Despite a short delay fo boarding, everything's just great!"
Kontra: "a short delay on boarding"

Pro: "Quick flight"
Kontra: "Food was terrible"

Kontra: "Meal was terrible"

Pro: "It was a direct flight. The greeting crew member at boarding was nice."
Kontra: "The flight was late. Food and beverage was average. Crew were unengaged. Seating was squashy and I was placed between 2 men."

Pro: "Staff very accomadating throughout the flight"
Kontra: "NA"

Pro: "Cabin crew services very friendly"
Kontra: "Mediocre food, old movie list mostly. The biggest complain is both duiring the CGK T3 international outbound and inbound flight makes you walk the whole length of t3 from the departure gate as the plane for this international flight was parked at the most corner part of domestic terminal. No travellator, no buggy. Terrible for the elders.and bi assistance can be seen"

Kontra: "Food wasnt very nice, Stringy, Dry Beef, Over cooked veges and the Yorkshire pud ( I think) ??? We did not enjoy, in fact returned most."

Pro: "On time"
Kontra: "Passengers Have to walk a long way during boarding as the plane is not at the assigned intl gate but on the domestic side. Food is bland, instant noodle may taste much better."

Pro: "Quick boarding, good entertainment"
Kontra: "n/a"

Pro: "The level of care given I required wheelchair assistance to the aircraft."
Kontra: "Being woken up at 4am for breakfast, when I asked not to be woken up."

Pro: "Flight was normal. Nothing special. Flight wad on time."
Kontra: "Boarding didn't commence as started"

Pro: "I loved the business class seats and the beautiful crew that attended to our needs. We would do it again. I didn't get to try three good much as it was a night flight. Ability to recline for sleeping was wonderful. The extra service at the garuda desk at denpasar airport was fantastic."
Kontra: "The garuda business class lounge at denpasar was disappointing. Food was not fresh."

Kontra: "The flight was on time, everything on schedule. Everything was good"

Pro: "The boarding procedure from CGK T3 is pretty smooth and good!"
Kontra: "The food... taste quite weird. It’s a far far cry from the standard of an Indonesian food."

Pro: "The female air crews. Indonesian female air stewardess are simply beautiful and shapely!"
Kontra: "My entertainment set’s headphone plug doesn’t work at all. So I’m watching movie with no sound throughout the whole flight."

Kontra: "Delayed"

Pro: "Very friendly staff, excellent service, good food and clean facilities, smooth flight and great landing. On-time departure and arrival. Really a great experience!"
Kontra: "Nothing to dislike."

Pro: "There was better movie choices on the way back compared to the way over but as it was a night flight I tried to get some sleep & didn't get to watch all the movies I wanted to see."
Kontra: "I didn't like food options on the way back....."

Kontra: "i didnt like the fact that the flight was cancelled and i was not notified the staff there were no help at all , overall pathetic by then having to take a later flight i then missed my connecting flight to Melbourne which in turn caused me to delay my return by a day then causing me to miss my transport back to my home which is three hours from the airport , i was told in Jakarta that someone would meet me in Melbourne on my arrival to make arrangment for my travel home but no one was there so i had to make my own way home costing me extra money . Overall my exsperience with your airline was a disaster for a so called international airline and i would never recomend to my friends to fly with you ."

Kontra: "Garuda played loud “music” on arrival so we couldn’t watch the entertainment system. Getting onto the flight was horrid with long long long wait on the bus to go from terminal to airplane. Food was ultra salty and dreadful."

Pro: "Excellent and plentiful food."
Kontra: "Limited storage in business class seat"

Kontra: "Jakarta Terminal 3 directions are not properly set up. Confusing"

Pro: "All the flight handling is fine all the way from Perth up to Jakarta"

Pro: "I loved the food and the headrest bit."
Kontra: "nothing really!"

Pro: "new plane list of movies"
Kontra: "food quality is not good to and fro flights"

Pro: "Crew still manage to provide their excellent services instead of all of the problem related to boarding."
Kontra: "There's no dedicated Garuda counter for internet checked-in international passengers at Soekarno Hatta T3; you need to queue together with the other passengers. I've put a formal suggestion before to Garuda several months ago; seems nobody care. Gate information is confusing, initially shown gate number at *domestic* terminal; then changed again twice. In the end they took you on a bus-ride to domestic gate; need to climb a couple of narrow stairs (good luck for older people); the escalator next to it is set for descending only while the ground crew doing nothing. Then your plane are on the 7th queue for another 20 minutes. Food is mediocre, in flight entertainment suddenly went blank and resetting for several minutes."

Kontra: "Flight was delayed and more assistance could be provided to passenger on transit as most are not familiar with the new huge airport"

Pro: "Penerbangan lebih cepat dari jadwal"
Kontra: "Penerbangan lebih cepat 15 menit dari jadwl"

Pro: "Garuda is still the best over the other international airlines. The crews were so kind and helpful. Its pilots handled the bad weather very smooth. During the flight they kept giving foods and drinks."

Pro: "good"
Kontra: "-"

Pro: "Love Fly Ing GA"

Pro: "GA always Great"

Pro: "Food and beverage excellent. I bid for business flight but didn't get. Economy for a short 6 hour flight was acceptable."
Kontra: "That the return flight is overnight so we've had to choose jetstar on the way back"

Pro: "..service great - I normally fly Singapore airlines - but now I will always consider guruda"
Kontra: "...had same movies going to Indonesia ...and on the return journey to London being a 14hr 20 min flight to Jakarta I had watched many of the film's - I was a little disappointed to see the film list hadn't changed when I was about to sit through a 13 hr return trip !!"

Kontra: "....the food a little bland - but the constant bringing of refreshments and food made up for this .....overall - great work !!"

Pro: "Gr8 service on land and air way to go Garuda"

Pro: "Crew always courteous"
Kontra: "Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all."

Pro: "Crew always courteous"
Kontra: "Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all."

Pro: "One thing that i love about garuda indonesia is their service"
Kontra: "The entertainment system need more variation"

Pro: "Gracious, smiling, helpful cabin crew."
Kontra: "Trying to sleep in economy."

Pro: "Garuda Indonesia is just a very good airline."
Kontra: "The bad things is the luggage handling at smaller airports."

Pro: "Pretty on time"
Kontra: "The food is bad"

Pro: "The crew was nice and friendly, food was ok"
Kontra: "Food should request order by the crew, rather then trolly push like an old style"

Pro: "I don't know why now there was no little gift or stuff keep kids busy during the flight, but only movie."
Kontra: "keep providing little gifts for kids"

Pro: "Boarding was swift"
Kontra: "Crew was indifferent and cold in their service. Food was mediocre."

Pro: "Boarding and flight punctually. Boarding systematically. Crew members polite."

Pro: "Cathay never let you down. Good service, great staff."

Pro: "We got to our destination"
Kontra: "Premium Economy waste of money , staff don’t clear rubbish away No room very disappointed won’t do it again"

Pro: "The service from start to finish was superb. The flight to Hong Kong had the on board attendants at full service the whole journey. Blankets and pillows were supplied as standard and plenty of complimentary food. There was a genuine sense that the on board attendants wanted you to be as comfortable as possible."
Kontra: "I can't think of anything really. Perhaps the seats could have slightly more leg room but hey. What can you expect from economy."

Pro: "Flight attendants really attentive and friendly. Flight arrived right on time and at a close gate. Good food."

Kontra: "None in particular"

Pro: "We always fly with Cathay. Usually 2-3 times per year and feel the staff are professional and service is extremely good. I recently fractured my ankle and staff provided excellent assistance."
Kontra: "The breakfasts for economy passengers is shocking. This has not always been the case. However, Now it is presented in a card board box and of very poor quality."

Pro: "I was put on an earlier flight as they had a window seat available. Leg room was good, and the food and movie offer was better than last time."

Pro: "Just great all round"

Pro: "Left on time arrived early. Staff excellent."

Kontra: "3h delay on the way in 1h delay on the way back"

Pro: "Overall speaking CX flights quality has been declining over recent years"

Pro: "The crew were very polite, efficient and attentive."
Kontra: "On the first leg of our journey the seats were very difficult to adjust. We required the help of the attendants."

Pro: "Food and drinks, service of the crews."
Kontra: "Flight delay of 20 mins."

Pro: "Staff were superb from check in to landing. Service from MAN to HKG was impeccable."
Kontra: "Seat was a touch faulty"

Kontra: "Traveled from London to Hong Kong. Crew was disinterested and disorganised. No snacks available in galley."

Pro: "Boarding was orderly and efficient, the polar opposite of the mad rush that can sometimes happen when cabin crew don't take charge of the boarding order. Crew were courteous and multilingual. Leg room felt a bit better than average for an international flight. Food was very tasty. The inflight entertainment selection and screen quality was excellent."
Kontra: "They managed to run out of the Western breakfast option (which I did not want anyway, but many British tourists had to make do with yoghurt and fruit due to unfamiliarity with congee). The entertainment system is controlled by touchscreen only. An elegant solution that is simple to keep clean, but you get tired of holding your arm up at eye level."

Pro: "Very efficient with the timing of take off and landing. The crew members were lovely and polite."
Kontra: "The time was a bit awkward esp the overnight flight back from Colombo to Hong Kong left us shattered all day long as the seats are too small and congested which makes it difficult for us to sleep or even sit comfortably. Wish they arranged the flight to earlier times."

Pro: "that is great flight. I'm very with fight"
Kontra: "tiket issuing time some has mistake than we want to change very big problem, that take a hour and hour."

Pro: "super comfortable seats, complete amenities (pillows, blankets, TV and a plug to charge your devices). flights are also on time and the food is great! I've been flying through budget airlines until now; although I flew economy with Cathay, the flight experience felt very premium."

Pro: "Food was good and seats were comfy :) Quick boarding and timely departures which I really like coz it got me to the destination pretty on time compared to other airlines."
Kontra: "Delay from hk to osaka :( but understandable due to technical issues ans weather"

Pro: "There is actually meal between hkg and TPE. This is new."
Kontra: "The cabin is just too warm."

Pro: "The crew was very friendly for a change"
Kontra: "When an aerobridge is used, boarding should be sequential to avoid pile ups. First the last rows should be boarded, and then the start rows"

Kontra: "Being an experienced traveller, I am for the first tine encounter a female flight attendant who was not only impolite to passengers, and kicked toilet doors!"

Pro: "Good food and service."
Kontra: "The premium economy cabin configuration - it was a full flight, I was seated at the right-hand side of the cabin, and the toilet is at the left, and it was not easy and having to step on people's feet to go to the tooilet."

Pro: "Boarding was quick and efficient. Crew did their job pleasantly ."
Kontra: "Food was very ordinary, not up to what I expect in business class."

Pro: "On time"

Pro: "Everything was on time, with no hitches or major inconveniences."
Kontra: "I prefer the newer planes which include USB ports for charging mobile devices. This one had a power socket instead, which was usable, but only when the tray table was down, which was mildly annoying. First world problem, really."

Pro: "Staff were friendly and helpful"
Kontra: "The food was atrocious and this was business class. The toilet lights were so dimmed all the time you couldn't see what was going on. Last year we flew business class Cathay pacific from Hong Kong to Melbourne and loved it. This year we decided to fly from Melbourne to Dusseldorf and then from Frankfurt to Melbourne with this airline. Won't be doing that again. Why pay business class fares to be disapointed"

Pro: "A free upgrade to premium economy - I think the flight was over booked."

Pro: "Good crew"
Kontra: "Cathay Pacific forgot to send paperwork for departure which resulted in 1 hour delay and then given us furthest possible gate on arrival in HK"

Pro: "I really appreciated that Cathay flew another plane in to pick us up when our original aircraft was mechanically grounded at the previous destination. The crew were very professional."
Kontra: "Our flight was delayed due to mechanical failure and didn't arrive from its destination: Taipei. We were not told about the possibility of our flight being cancelled as we arrived at check-in, we were allowed to check our bags first, issued boarding passes and *then* we were told to come back to check in counter in 3.5-4 hours. Our checked luggage had already been taken and with it, clean clothes, toiletries and other items that could have made the waiting more comfortable. After coffee and a snack we decided to check in to the capsule hotel at Narita. Minimum stay was one night at that hour of the day - for stays after 6pm. While I appreciated that Cathay got us out later that evening, the plane we flew was one of the oldest in the fleet: the seats did not recline at all so it was very uncomfortable. It was a late night flight but no one was offered pillows or blankets. (I did receive one upon request). We arrived in Hong Kong in the early hours of the next morning - 3 hours late - after the airport train had finished running so I paid for a taxi home which I normally would not need to do since I already had a train ticket. so my flight experience did cost me some extra money this trip."

Kontra: "When we booked we asked for a child's meal and we advised of allergies. However I don't see why we would have to ask as we booked a child's seat and you have to provide the age which she is 4. When onboard from SYD/HKG and HKG/LONDON, NO meal was available for our child except for what everyone else was eating. She is anaphylaxis to shellfish, she was given shrimp!!!!! I am sure if she was given a child's meal she would not have got this. We were then told we have to advise the airline 12 hours before we fly that we want a child's meal. I am sorry but when travelling we should not have to do this and nor have we ever had to do it on any other airline. Poor poor poor!!!!"

Pro: "Luggage allowance, in-flight meals, good flight, arrived early"
Kontra: "Cabin a bit "dull""

Pro: "Seated 19K in business class on the 777 from Manchester. Crew was fantastic and responded quickly and enthusiastically. Breakfast muesli was really good"
Kontra: "Food could be better. Lamp rump steak cooked well but potato on the side not washed properly. Breakfast option not appetizing"

Pro: "Great crew, quick boarding"

Pro: "Customer service"
Kontra: "The guy in front reclined for the whole 14 hour flight so I didn't have much leg room."

Kontra: "The food was simple and not enough for Cathay Pacific standard"

Pro: "Cabin crew always smiling and helping out"

Kontra: "Manila airport traffic"

Pro: "Spacious seating, good food, excellent trip overall!"

Pro: "Food nice, much better than KLM. Typical great Asian service."
Kontra: "No information as to why boarding was over 30 minutes late, even though last call was announced!"

Pro: "The flight was very pleasant and the crew exemplary."
Kontra: "The flight was delayed by over 3 hours and I just missed check in for my connecting flight. I was not allowed to board by British Airways. Unfortunately this was a separate ticket and resulted in me having to purchase a new ticket at a very higher cost. While I accept the delay was beyond Cathay's control I would have make the check in on the connecting flight in time if they had provided assistance in transiting through the airport. Unfortunately no help was provided and after I missed the check in and spoke to the Cathay Pacific representative they only advised me I would have to find another flight."

Kontra: "Flight delayed in take off twice. Then diverted via Manila. Not ideal."

Kontra: "The food was salty."

Pro: "Comfortable flat bed, good food, and very good care by the stewardess (esp Irene?, not sure of the name)"
Kontra: "Entertainment. Would prefer more documentaries and more South Asian music."

Kontra: "there was no vegetarian food booked for me (as usual) even though i mentioned it while booking also sent an email 3 days before the flight to vayama agency, asking to confirm vegetarian meal, luggage allowance and connection i hong kong.. vayama replied few days after plane took off from melbourne. i also didnt have a chance to have a window seat, that was my preference and couldnt sleep during all flights at all. i wouldnt choose cathay pacific again. their crew was not helpful at all."

Kontra: "Tv and food"

Pro: "Sluruh awak kabinnya sangat ramah, tempat duduknya lega dan nyaman"
Kontra: "Wifi nya harus ditingkatkan dg pelayanan lebih baik lagi"

Pro: "Entertainment and food are always reliably good on Turkish."
Kontra: "Ground crew was very poor at communication, no one warned us we would need a visa; we spent hours and hours queuing for what could have been sorted out in advance. Communication was terrible. The flight was delayed due to Pakistan closing air space. Turkish rescheduled but no real help in Istanbul."

Pro: "Good food, excellent lounge in Istanbul and super comfy seats in the longer leg"
Kontra: "Boarding crew did not have the required knowledge of visa process and made us wait 40 mins"

Kontra: "Flight was delayed - missed connection in Istanbul"

Pro: "As above"

Pro: "Excellent staff."
Kontra: "Very cramped, even for economy."

Kontra: "Long delays, poor information, cold food and an entertainment system that wouldn't play films properly."

Pro: "All was really good"
Kontra: "Long lines ( about 40 min) to get into transfer zone at the airport. I guess this is not aircompanu fault, but airport."

Pro: "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
Kontra: "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."

Pro: "I love the food❤️"
Kontra: "2 hours delayed"

Pro: "Food and service in business class were splendid."
Kontra: "Absolutely nothing"

Pro: "We were sat in the middle rows for this flight. But only flew for 50minutes so not a big problem"

Pro: "The plane was too hot"
Kontra: "Plane too hot"

Pro: "Full meal and entertainment system even for a shorthaul flight."
Kontra: "Tight leg room"

Pro: "Food is really decent in economy. Good portions and variety."
Kontra: "Leg room seems tight compared to other airlines."

Pro: "Good food, new movies and good leg space"
Kontra: "Flight was delayed by an hour, luckily managed to make my connecting flight"

Pro: "Vree"
Kontra: "A little late"

Kontra: "Bording the plane has no order passengers seated in the front border before the rear. I was in 32a to he worst seat on the plane"

Pro: "Again, food and service in business class were superb. A newer 777 and more comfortable lie-flat seats"
Kontra: "Business class gets only one small lavatory."

Pro: "Food and crew amazing..I guess Turkish airline going to be best"

Pro: "Big plane, friendly staff, good food."
Kontra: "Sometime, it gets a bit too cold."

Pro: "I liked the food."
Kontra: "On the way back from Istanbul to London the plane was old and small, the TV kept shutting down,even the earpiece were not working."

Pro: "Food and service is excellent. Istanbul lounge is great."
Kontra: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."

Pro: "Food and service is excellent. Istanbul lounge is great."
Kontra: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."

Pro: "I liked everything, from the inflight catering, check in, etc! I had to cut short my trip to Istanbul due to a family issue- they couldn’t do enough to facilitate a flight home at short notice at a minimum cost and most importantly expedited my return with the minimum of hassle- thank you Turkish!"
Kontra: "No negative points to make."

Pro: "Fantastic journey no problems at all thanks kayak....."

Kontra: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. Boarding was chaotic - a full flight crammed into a departure lounge with far too few seats. There were many families trying to board and the staff could barely cope."

Pro: "Comfortable, on time and as always good service from Turkish Airlines"

Kontra: "Timing"

Pro: "E"
Kontra: "The food was a far miss to my other flight from BBK to Istanbul . I know it was a different flight also being a bit tired after other flight did not help . Otherwise the were excellent ."

Kontra: "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."

Pro: "Infinitely superior to BA on the London to Istanbul route , in economy but especially so in business. Great entertainment whilst BA have non. Also full service meals in economy whereas BA make you pay on boatd"

Pro: "their services in the plain and they are very discipline as well"
Kontra: "they don't do well in their transit point they should employ more people who speaks English to direct passengers in the airport. English is international language so they should train some people to direct passengers who comes there everyday"

Pro: "I am a disabled passenger. Turkish look after me well."
Kontra: "No complaints. Good service"

Kontra: "Nothing"

Pro: "The seat was comfortable."
Kontra: "The entertainment system was not working"

Kontra: "Not enough movie varities."

Pro: "The food was ok."
Kontra: "I lost my suitcase or had it stolen!"

Kontra: "They didn't have my special meal"

Pro: "Good comfort, staff friendly and smiling. Passport control, security and boarding were straightforward."
Kontra: "No boarding pass available online in advance for flights from Nicosia (neither electronic nor printed). Only to be collected at the airport. As a result , although I had no hold luggage (only cabin bag), I had to queue at the check-in/drop-baggage desk to obtain my boarding pass! This is the old prehistoric system dating back to the last century."

Kontra: "Despite having seats assigned we did not fly Customer service was just awful dealing with overbookings"

Pro: "The counter in Kuwait was very kindly with my because I have disabled boy"
Kontra: "The passport office was very rood with us as we famliy not allowed us to pass and he just allowed the disabled boy with other one only"

Pro: "I was upgraded to buisnes class :)"
Kontra: "Every thing was ok"

Pro: "The boarding was fast and smooth"
Kontra: "The food"

Pro: "Gave us direct flight back to Singapore in premium economy seats."
Kontra: "This is our second experience of flights being cancelled via Turkish Airlines. Very disappointing customer care when flights get cancelled. Staff totally unprepared and untrained for such situations. We waited around for 6 hours before finding out on our own, that the flight was cancelled. The notice was not shown on the board. In all waited around at the airport for more than 10 hours before we were finally carted off to a small hotel near by at 1230am in the morning. Very little to no information given throughout the whole process, stranded with parched throats, no luggage, clean clothes or toothbrush."

Kontra: "I asked the website to change the destination. The reply came 12 hours before the flight. I couldn't wait so i took another flight and paid for another ticket."

Pro: "Excellent service. Food was great too!"

Pro: "Turkish Airlines were a great surprise - everything was much better than expected. Highly recommend flying with them."

Pro: "The attention to the crew. They were attentive to all orders"
Kontra: "The food has too much bread and pasta. The seats recinan well but there is little room"

Pro: "the seat was okay just a bit old (given with that price, it's acceptable), however the aircraft changed last minute for both legs, i almost need to sit separately with my companion."
Kontra: "the crews are polite but not as attentive. Pilot Gary Emmanuel (Philippino) on HX692 - Aug 13 was a shock, being extremely rude in knocking my bathroom door fiercely for 20secs, i opened the door and asked why, he answered with his head up high "yes, i just knocked" and rolled his eyes..what?"

Kontra: "Nothing unusual."

Pro: "Nothing to like on this delayed and poorly organised flight"
Kontra: "Hong Kong Airlines have a lot to answer for with this flight from Beijing to Hong Kong. Inexcusable poor service. Unprofessional."

Pro: "stable flight"
Kontra: "over 1hr delay before take off"

Pro: "Clean,crew are all kind."
Kontra: "More than 4hrs ,hope to be ask for Sth drink .so thirsty I'm."

Kontra: "On line check is worse"

Pro: "Quick and easy checkin, boarding. Hospitality of the crew was great."
Kontra: "Food quantity and entertainment"

Kontra: "I was 32 weeks pregnant and I’ve asked twice if there is a priority for boarding but the crew kept telling to line up. I was fine with lining up but just checking if you have he policy for priority boarding."

Pro: "Staff CleanliNess of toilets (quit rare these days) It was a good flight"
Kontra: "Breakfast Really could have done with some fresh fruit."

Pro: "Food & staff"
Kontra: "Entertainment, no such much new movies"

Kontra: "can't online check in,3 persons seat separated"

Pro: "Friendly staff"
Kontra: "No food or drinks for sale in flight"

Pro: "Very helpful cabin cabin crew and attitude"
Kontra: "cabin was old, dirty and beat up. Old A330 cabin. the fleet has not refurbished all A330 at this stage."

Kontra: "food"

Pro: "We had our flight delayed and missed our connection. The ground staff was extremely helpful and friendly! Thanks to them we made it to our final destination with very limited delays :)"

Pro: "Services of the crew were good!"
Kontra: "Hot! Poor air conditioning and ventilation!"

Pro: "On time take off and landed earlier than scheduled"
Kontra: "Poor ventilation"

Kontra: "Baggage delay"

Kontra: "We waited over 1 hour at HKIA to collect our checked in bags with 3 other flights of baggage that came and went away whilst we waited and waited."

Pro: "On time staff pleasant"
Kontra: "Lunch"

Pro: "On time"
Kontra: "Lunch was not very nice"

Pro: "Clean airplane, good crew and food"
Kontra: "Flight delayed 3 hours, then estimated departure delayed another two hours. Made me miss my flight, cost me $300, did get a free meal voucher for my trouble. Still a good value in the end even with my additional purchase"

Pro: "Had never heard of them but turned out to be great."

Kontra: "Boarding time too rush!"

Kontra: "Food is not good!"

Pro: "The flight got us to our destination, with minimal fuss and no frills, which is what we paid for - so while the stars I gave aren’t amazing, it was exactly what we paid for"

Pro: "The hot snacks is great"

Pro: "I liked nothing. Each and everything was not exoected frim airline"
Kontra: "I am vegetarian and booked indian veg food in ticket but i was offered only non veg and that too was clumsy."

Pro: "not much did i like"
Kontra: "the boarding was half an hour late with no explanation or warning then we sat for half an hour on the plane without take off. I asked the crew what was happening and reminded them this was a passenger flight not a cargo flight. How about the captain or someone doing something crazy like advising the cabin what is happening? Completely lost on the Chinese psyche it seems. The food was minimal, about a desert spoon of overcooked chicken, piles of rice and an unedible vegetable. I managed to get two thimble full glasses of wine."

Pro: "An average experience. The seat is large enough for economy. The flight time was shorter than expected."
Kontra: "I wish slippers were provided as our flight was in the middle of the night. The in-flight entertainment was a local TV program on a shared screen. I wore an eye mask so it didn't bother me too much, but it sucked that I couldn't just turn it off."

Pro: "seat width was good meals were fine - beef stir fried with rice and veges handed out head sets reasonable English movies and TV"
Kontra: "couldn't put bag in until 2.5 hours before flight i had a mobile phone power battery in my check in and they wouldn't let me leave it there had to put it in my carry on luggage - no big deal but was unusual."

Kontra: "If I had known that they use a very different seat from their advertised flat beds I would not have paid for biz class. Simply not worth it."

Pro: "In seat entertainment and a blanket larger than a dinner napkin in economy."

Pro: "In seat entertainment, USB and power outlets at each seat, a blanket larger than a dinner napkin in economy."

Pro: "Food and refreshments"

Pro: "Good landing by Hong Kong airlines"

Pro: "Gave me something to talk about with my wife while we discussed what meat was in the 'snack'"
Kontra: "45 minutes delayed before even pushing back from the terminal that they only told us once we were all on. Then the 'snack' they served was utterly horrendous. It was some sort of super sweet bread with a mystery meat in it."

Kontra: "flight being delayed for 5 hours is hardly acceptable. The official delayed certificate should be handed out to passengers in a more spacious and controlled area and not when people are alighting from the aircraft, everyone was stuck and unable to get past the crowd. With China flights, i am pretty certain the bunch of mainlanders didnt even know what the certificate was for, they just flocked over to get it because that is their mentality. Aircon should be turned on if people are stuck inside the airline waiting for take off. Reasons such as the aircon is broken is pathetic. If the captain knows the flight is bound to be delayed then let the crew know in advance so they can prepare for our in flight enjoyment better such as refreshments like water to say the very least."

Pro: "Cheap flight"
Kontra: "Krabi airport is unorganized, two and a half hour wait for immigration. Airline should exert pressure to resolve the airport issues... After all the experience is end to end!"

Pro: "Clean plane. Professional crew."
Kontra: "Flight was late"

Pro: "Reasonable prices, good in flight services..."
Kontra: "Return flight was delayed almost 1 hour"

Pro: "The service and staff were excellent, normally my flights via Hong Kong are always delayed or bad service , but this was a very pleasant experience,"

Pro: "Thank you very much!"

Pro: "Meal was good but very little portions"
Kontra: "Late flight, no entertainment."

Kontra: "The flight was cancelled, we had to buy tickets on different airline, we demand refund for flight cancelled due to technical reasons"

Kontra: "So hot on the plane and cramped."

Pro: "New planes. Spotlessly clean. Hard working helpful staff. Good boarding. Adequate legroom by modern standards. Food typical of economy these days. OK. But really good staff."
Kontra: "Fried rice breakfast out of Rome. Mushy. But overall food out of Sydney, Rome and Shanghai, fine."

Pro: "Plane was okay/good. Crew was good."
Kontra: "Food"

Pro: "Plane was good (Economy class)"
Kontra: "Food"

Pro: "OK"
Kontra: "Ground service staff (not individual) in PVG showed poker face to customers not only to me."

Kontra: "MU ground service in PVG was fair during check in, it was not as polite as in HK."

Pro: "Seats are comfortable."
Kontra: "Check in agents could have been more professional"

Pro: "I hated the airline!"
Kontra: "The food was terrible and the staff was not nice at all. Worst airline."

Pro: "Left on time."
Kontra: "Food very unappetising. Poor movie selection"

Pro: "Loads of space. Super crew,"
Kontra: "Nothing. It was perfect."

Pro: "Punctual"
Kontra: "I was surprised for an overnight flight, no pillows provided, no toothpaste available, need to take hus from plane to terminal"

Pro: "It was cheap but I would not do it again"
Kontra: "I made friends with another passenger who when texting his number introduced himself as ‘XYZ, flight from hell’. That pretty much sums it up but here’s a laundry list of issues I faced on the trip 1. They landed us in a different airport in China and did not inform us on how to get to the other airport (PVG). After several failed attempts of catching a taxi that accepts Visa or US dollars, we finally got a bus that ferried us 2. They also did not automatically transfer the luggage, so I had to carry my two checked in bags to the other one and then stand in a 45 min queue to get them checked in again 3. Unhelpful ground staff 4. Delayed second flight. After a shitty eight hour long layover, we got another 2 5. Horrible food 6. No ear plugs are available in the plane 7. Not a single apology from the crew about the delay Also, anyone who doesn’t speak mandarin needs to understand that the crew in China is not well equipped to understand and help you, so be prepared to have the translation struggle"

Pro: "nice service"
Kontra: "all passengers of economy almost boarded but we had to wait for a minibus to take us to the plane, this is ridiculous"

Pro: "Punctual. Seat space better than most airline"
Kontra: "Food is meh"

Pro: "The price and availability was a plus. Food and drinks was too. No personal entertainment....short flight anyways. If leaving or arriving from HKG, you will be taking the shuttle on the Tarmack, so you maybe out in the weather for a few. Clean and friendly. Would fly again."
Kontra: "They rescheduled my return flight a few hours earlier, but offered no compensation....also it was about 30 minutes late. So what was the point in making the flight earlier?"

Pro: "Short layover, very good price."
Kontra: "Very obvious the crew (at least in my section) have a problem with Non- Chinese people. Their attitude changed to others as well as me when they are asked for something. Very noticeable!!!!!!"

Kontra: "transfer process in Shanghai choatic. Need to wait for staff to take me to transfer area. Airport staff in Shanghai rude."

Pro: "the crew were fantastic thank you"

Pro: "Personal, comfortable, easy"
Kontra: "The breakfast pack was ok but the scroll thingy was dry and not very nice!"

Pro: "same as before Staff excellent and nice with everybody"
Kontra: "the foods"

Pro: "Clean, comfortable and ahead ov time"
Kontra: "Nothing"

Pro: "good selection of movies"
Kontra: "food"

Pro: "Good selection of movies"
Kontra: "The food were not fresh and ill prepared"

Pro: "Delay ex Manila was said to be 3 hours but was shortened. Looking at bright side."
Kontra: "The reception in Shanghai did not at first permit me to connect on my flight to Rome. If I missed that I have a flight on Monday 11am to Geneva that I would miss. My shortened layover in Shanghai due to Manila delay was still 45 minutes but Inwas being asked to transfer and get another flight through the transfer desk. Luckily After a few minutes in line at the transfer desk, was allowed back on my original flight. However and unfortunately, it was due to another 2 hour delay. arrived Rome 815++ pm ISO 6pm."

Pro: "I do not think the check in staff could have been any more useless, they wanted us to collect our luggage at every transfer, the plane was cramped, obviously made for people a lot shorter than my 6 ft, majority of the food was not edible for western people. I will not be using them again."

Pro: "Staff very friendly"
Kontra: "Choice of food. Very limited for business class. Movie selection very limited also."

Pro: "Friendly staff"
Kontra: "Very disappointed with seat, choice of movies and food was not edible. Very poor when compared to business class on other airlines."

Pro: "Food, service on board"
Kontra: "Im not realize that my luggage is not direct to nagoya, so i need to claimed my luggage, re-check in and imigration in shanghai. I just have 2,5 hours to do all stuff. Thanks god i make it to onboard in time with help other passanger that let me do immigration check first."

Pro: "Professional and quick boarding"

Pro: "Don’t expect to be treated too well, it’s no bad but let’s face it Chinese service customer is just okay"
Kontra: "There was only one meal, not very special."

Pro: "Ground staff was most helpful when I accidentally missed the flight!"
Kontra: "Quality of the food and entertainment on board were both appallingly poor!"

Pro: "Nothing"
Kontra: "Arrived 2 hours before flight time (1315) but massive queue at bag drop and security. When got to security it was already 1230 and gate is closing in 25 minutes, I talked to people for a quicker access but to no avail. When I got through security, it was 1305 and the gate was closed. About another 12 passengers on the same flight could not board the same flight. When I talked to someone At the end another is arranged at 1625, only delayed until 1900 for boarding, and took off at 2000."

Pro: "We departed on time, and boarding after we returned back to the airport the 2nd time was efficient."
Kontra: "The flight had to turn around halfway back - due to "mechanical issues". Arrived home 4 hours late. English language ability of the crew is appalling. They generally don't speak any other than what is in their crew manual..."

Pro: "Good price, nice staff"
Kontra: "It's always the same food and just one served beef rice! It would be nice if they could vary the food menu."

Kontra: "Long waiting queue 100+ People and only 2 staff working for standard check in. No baggage drop for already checked in passenger"

Pro: "It flew"
Kontra: "Flight departure time was wrong in Kayak and flight stood at Xi'an airport for 40 mins + arrived at the satellite terminal in HK which meant a bus. Long wait for bags too"

Pro: "Managed to get a seat in a good spot which more legs soace"
Kontra: "Chinese regulation forbid the use of any cell phone during the entire flight... even in flight mode!!! This is utterly frustrating and annoying, especially when the flight is 15 hours long!!! Also food was meat only, no possibility to get fish or vegetarian"

Pro: "The journey was smooth, the seat was comfortable enough. Food was decent."
Kontra: "I took 2 connecting flights back home, both flights were delayed by 2h and 1.5h respectively. No estimated new departure time was given, and the staff took very long (well after the supposed departure time) before they made an announcement for us to apologise for the delay. Service was mediocre. Half the time the crew was no where in sight, so it was difficult to ask them for something. When pressing the bell for service, they also took very long to respond. Once, when i had asked a steward for water, he was busy and told me to go to the back of the airplane to get it myself."

Pro: "I was lucky enough to travel on the 777-300 new config business. Pyjamas to boot, never had those in biz class before. Hats off to China Eastern, exceeded my expectations and beat the competition. Gutted my flight is with Lufthansa from Shanghai to Frankfurt. Will definitely be looking to fly with them again. Can't comment on economy as didn't get chance to look around."

Pro: "The seats were fine, considering that this was an overnight flight the blankets and pillows were a nice touch. They topped up my drinks a few times, and brought me water so I could take my medicine which was lovely."
Kontra: "Service could have been better - there were no vegetarian food options at all, and the crew were not very understanding. Often the flight attendants were brief and brisk and a little cold. But otherwise flight was fine."

Pro: "No personal entertainment devices - you can't use your phone to read a book or listen to music. back to good old fashion travelling. Make sure you prepare yourself with a book and junk food to cope"

Kontra: "1. The flight delay. 2. Horrible food. 3. In-flight entertainment set wasn't working. When we told the stewardess about it, it wasn't addressed till the flight was about to land. Which was by then, rather useless. They gave a a complimentary bottle of wine though."

Pro: "The entertainment was good. Food from SFO to Shanghai was better than Shanghai to Toronto."
Kontra: "On our flight from Shanghai to Toronto (September 27th, 2016 @ 12pm - flight MU207) was total madness. A lot of the passengers were out of control. I've never seen anything like it. The amount of people walking around were unbelievable. People were playing cards, doing jumping jacks and tai chi around the emergency exit. None of the flight attendants tried to control the crowd nor informed them that they shouldn't be doing that by the emergency door. We had to inform the flight attendants of what was going on while they were hanging it or doing whatever they were doing in their own area. If that wasn't stressful enough, the passenger behind me started punching my seat and shaking my headrest multiple times because he wasn't happy that I had my chair reclined. EVERYONE HAD THEIR CHAIR RECLINED. We called the flight attendant and she apologized for what the man had done instead of putting him in his place and him apologizing for what he did because not long after she left he did the same thing! I've never experienced such a horrible flight and I've been on over 20+ flights just this year. China Eastern really needs to train their flight attendants better and teach them how to manage passengers when they are out of control. I've never written any reviews before but this was just such a terrible experience that I needed to leave this review."

Pro: "The Crew were super helpful to me and my baby, they took the time to ask if I needed anything and offer their assistance."
Kontra: "No entertainment"

Pro: "Flights were on time and able to have 2 checking baggage"
Kontra: "Their english is so bad that you have a lot of difficulties to understand them."

Pro: "I Liked that the plane was not full. They let you to checking 2 bags of 23kg but it would be easier if they let you check in 46 kg in total even if you have 3 bags."
Kontra: "Service was ok but not snack were offered during the flight even paying. And the flight was nearly 14hours. Food not good for western pax. Crew didnt speak english. No toys for kids."

Kontra: "It's always delay..."

Pro: "Nothing at all...the whole experience was dreadful. OPODO don't you check first before selling a PLANE ticket that there is actually going to be a plane. on my ticket it said plane to shanghai and then plane to Ningbo...a LIE, a total LIE...no plane at all, a scheduled train with no help to find out where it was ...shame on you!"
Kontra: "PATHETIC...got to check in and it was a train not a plane.not a special case , as the check in lad said 'we never fly to Ningbo?'and then they all laughed. 20 minutes later they realisd I would need the train as china eastern have a railway link. shame Opodo didn't know that when they sold me the ticket... no help WHATSOEVER from china eastern just pointed to train station and told to go there. no ticket , no check in nothing. There are 40 check in booths in shanghai train station and more passengers than i have ever seen anywhere, the heat was incredible and confusion everywhere...and I didn't have a clue where when how or anything.to finish the trip nicely I ended up 'obviously' in Ningbo train station rather than the airport which ids the other side of Ningbo. so no one there to meet me as they were all at the airport. when I bought the flight through opodo it said plane...not once did it say there would be a train. if so I would have gone a different route. utterly dreadful treatment"

Pro: "Overall I would avoid China eastern in future. Th food was terrible."

Pro: "Flight was delayed, hardly any communication."
Kontra: "You can barely understand what the staff say on public announcement system. They need to hire more professional staff, who have experience of running an airline service. Most staff appeared de-motivated."