|November||Waktu terbaik agar tidak sikut-sikutan dengan rata-rata 5% penurunan harga.|
|Desember||Waktu terpopuler untuk terbang dengan rata-rata 9% kenaikan harga.|
Harga rata-rata perjalanan pulang-pergi
|Rp 12.204.435||(harga untuk bulan ini)|
Harga mantap untuk perjalanan pulang-pergi
|Rp 769||atau kurang|
KAYAK adalah mesin penelusur wisata. Artinya kami menelusuri seluruh web untuk menemukan harga terbaik yang siap disajikan bagi pengguna kami. Dengan lebih dari 2 miliar kueri penerbangan yang diproses setiap tahunnya, kami dapat menampilkan berbagai harga dan opsi penerbangan dari Toronto Pearson Intl ke Asia Tenggara.
Alat Prakiraan Harga tiket KAYAK menggunakan data historis untuk menentukan apakah harga tiket ke Asia Tenggara dari Toronto Pearson Intl cenderung berubah dalam 7 hari, sehingga pelancong bisa memutuskan apakah akan menunggu atau memesan sekarang.
Toronto Pearson Intl Mix memungkinkan Anda mengombinasikan tiket satu arah agar dapat menghemat uang Anda dibanding tiket pulang pergi biasa. Selanjutnya Anda dapat terbang ke Asia Tenggara dengan suatu maskapai dan pulang ke Toronto Pearson Intl dengan maskapai lain.
Terkadang tanggal berwisata tak bisa ditentukan pasti. Jika tanggal jalan-jalan agak longgar, fasilitas tanggal fleksibel akan memperlihatkan semua opsi saat terbang ke Asia Tenggara dari Toronto Pearson Intl hingga 3 hari sebelum/sesudah tanggal yang dipilih. Selanjutnya Anda bisa memilih penerbangan yang paling cocok.
Peringkat berdasarkan ulasan pelanggan KAYAK
Kontra: "The crew should be more kind."
Kontra: "Love it"
Pro: "Comfortable seats in Premium Economy."
Kontra: "Seat didn’t recline but moved to a vacant one to sleep. USB charging points didn’t charge my iPad."
Kontra: "3 hours delay for a flight of 1 h 45 min"
Pro: "Wheelchair assistance..very dignified"
Kontra: "There was a mixup for special meal that i ordered...wrong marking of seat number,even after having a prepaid confimed seat"
Pro: "Will if you didnt know yet it was horrible. because of the reschedulling i miss my flight from paris to venice and all this flight is boon through you but i couldnt contact cheapflights because you dont handle it. So what do you think??"
Kontra: "Well at least you could at least know what happened but instead i still got message from you that my flight was still on for 1235 really are you guys that really dumb??"
Kontra: "About cabin crew for for more smile"
Kontra: "Docking at an air bridge rather than taking a bus"
Pro: "The luggage space was good."
Pro: "seat very comfortable"
Kontra: "food and inflight entertaitment with very few choices are very poor - flight attendant always on the PA for meaningless message in 3 languages"
Pro: "Standard of the flight was good"
Kontra: "Cabin personal was unengaged rude and everything than helpful"
Pro: "The crew is very proactive."
Kontra: "I ordered low calorie meals for all 4 flights. VERY DISAPPOINTED. Absolutely unpalatable food. If someone from catering has the time I would be glad to speak with her/him and explain why I went hungry. Tel. +971561881810"
Pro: "Crew was amazing and diligent !"
Kontra: "Food could have been better with some more options available onboard!"
Kontra: "Not much"
Pro: "Yup all gud"
Kontra: "All gud"
Pro: "All gud"
Kontra: "Extra things like toothpaste etc must have been provided to all"
Pro: "Food and drink good and staff served any time when asked no payment needed for alcoholic drinks"
Pro: "Good quality plane with good entertainment options. Staff were good but seemed stretched, perhaps not enough staff?"
Kontra: "Plan was 2 hours late departing, my daughter also took this flight 6 weeks beforehand and had similar delays."
Pro: "Very delayed flight that resulted to missed my flight going to davao"
Pro: "The very nice lady at Hong Kong station who checked me in was kind enough to give me an upgrade when the flight was full."
Kontra: "The food on Cathay still has not improved compared to other airlines'"
Pro: "Boarding was swift"
Kontra: "Crew was indifferent and cold in their service. Food was mediocre."
Pro: "Flight was very smooth and pleasant. The entertainment was great with lots of choices. Premium economy seats on A350 was amazing. Very similar to Qants reganal business class on their 737. But how ever the seats on their A330 was average. But otherwise all was good. I would recommend Cathay."
Kontra: "The food was very small portion and average in taste. The crew took a wile to take the trays and clear after all ate."
Pro: "Boarding and flight punctually. Boarding systematically. Crew members polite."
Pro: "Not much to like particularly for this flight."
Kontra: "The crew was a bit rough."
Kontra: "The seats seemed like they had no padding and it kept stabbing me in the back. Seat belts were so thick and hard i couldn't lean in any direction to get comfortable as it would stab me. My partner and I were also seated separately. Painful flight, disappointed."
Pro: "Little more leg room! A good flight overall"
Kontra: "Flying time too long!"
Pro: "The service from start to finish was superb. The flight to Hong Kong had the on board attendants at full service the whole journey. Blankets and pillows were supplied as standard and plenty of complimentary food. There was a genuine sense that the on board attendants wanted you to be as comfortable as possible."
Kontra: "I can't think of anything really. Perhaps the seats could have slightly more leg room but hey. What can you expect from economy."
Pro: "Flight attendants really attentive and friendly. Flight arrived right on time and at a close gate. Good food."
Pro: "Always consistently good.."
Pro: "Just great all round"
Pro: "Fantastic flight"
Kontra: "All good"
Pro: "Left on time arrived early. Staff excellent."
Pro: "Superb crew and excellent service."
Pro: "Boarding was orderly and efficient, the polar opposite of the mad rush that can sometimes happen when cabin crew don't take charge of the boarding order. Crew were courteous and multilingual. Leg room felt a bit better than average for an international flight. Food was very tasty. The inflight entertainment selection and screen quality was excellent."
Kontra: "They managed to run out of the Western breakfast option (which I did not want anyway, but many British tourists had to make do with yoghurt and fruit due to unfamiliarity with congee). The entertainment system is controlled by touchscreen only. An elegant solution that is simple to keep clean, but you get tired of holding your arm up at eye level."
Pro: "Very efficient with the timing of take off and landing. The crew members were lovely and polite."
Kontra: "The time was a bit awkward esp the overnight flight back from Colombo to Hong Kong left us shattered all day long as the seats are too small and congested which makes it difficult for us to sleep or even sit comfortably. Wish they arranged the flight to earlier times."
Pro: "Crew were pleasant and courteous throughout. Food was not bad, but not excellent either, just airline food."
Kontra: "Boarding was somewhat chaotic, with people queuing up early and no assigned groups. Seems to be the norm for Cathay unfortunately."
Kontra: "Being an experienced traveller, I am for the first tine encounter a female flight attendant who was not only impolite to passengers, and kicked toilet doors!"
Pro: "Boarding was quick and efficient. Crew did their job pleasantly ."
Kontra: "Food was very ordinary, not up to what I expect in business class."
Kontra: "Hated all the checks at the airport - felt like a criminal. Crew didn't seem very happy to be there."
Pro: "A free upgrade to premium economy - I think the flight was over booked."
Pro: "I really appreciated that Cathay flew another plane in to pick us up when our original aircraft was mechanically grounded at the previous destination. The crew were very professional."
Kontra: "Our flight was delayed due to mechanical failure and didn't arrive from its destination: Taipei. We were not told about the possibility of our flight being cancelled as we arrived at check-in, we were allowed to check our bags first, issued boarding passes and *then* we were told to come back to check in counter in 3.5-4 hours. Our checked luggage had already been taken and with it, clean clothes, toiletries and other items that could have made the waiting more comfortable. After coffee and a snack we decided to check in to the capsule hotel at Narita. Minimum stay was one night at that hour of the day - for stays after 6pm. While I appreciated that Cathay got us out later that evening, the plane we flew was one of the oldest in the fleet: the seats did not recline at all so it was very uncomfortable. It was a late night flight but no one was offered pillows or blankets. (I did receive one upon request). We arrived in Hong Kong in the early hours of the next morning - 3 hours late - after the airport train had finished running so I paid for a taxi home which I normally would not need to do since I already had a train ticket. so my flight experience did cost me some extra money this trip."
Pro: "Comfortable seats, clean toilets, great service, awesome entertainment options, great movie selection with search by keyword"
Pro: "Great seat. Flew from Hong Kong to Manchester and had a good 7 hour sleep. Food, especially breakfast was amazing with a dim sum selection. Crew was fantastic as always."
Kontra: "Dinner however was a little lackluster with a prawn and crab meat stir fry which was a little bland."
Pro: "A350 is great."
Kontra: "Service was not that great for business class a"
Kontra: "when can CX remove those terrible sliding seats?"
Pro: "I do however appreciate that the plane did wait for us"
Kontra: "My flight was delayed and although my connecting flight did wait this was only because a large number of other people on that flight where not only on my flight but where coming in from other flights as well. this seems like really poor management and practice"
Pro: "Boarding was efficient."
Kontra: "The food was disappointing. The standard was too low for Cathay."
Pro: "The in flight services were very good with very professional flight attendant."
Pro: "All the air crew members were very friendly and helpful. They know how to treat kids well. My kids are vegetarians. The crew went an extra mile to find out which meal could kids eat as veg food. Well done! By making my kids journey a memorable 1, they made my journey very comfortable and memorable too."
Kontra: "Ground staff at HK before leading to the counter, needs more focus in terms of understanding passenger requirements and addressing accordingly."
Pro: "Sluruh awak kabinnya sangat ramah, tempat duduknya lega dan nyaman"
Kontra: "Wifi nya harus ditingkatkan dg pelayanan lebih baik lagi"
Kontra: "Crew could have been more pleasant"
Pro: "The flight and crew were excellent. Turkish Airlines business is always good."
Kontra: "The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana."
Pro: "Comfortable for that sort of journey"
Pro: "Flight arrived on time."
Kontra: "Boarding was unnecessarily chaotic."
Pro: "We arrived in Athens eventually"
Kontra: "People were made to wait outside in the cold airport bus for half an hour. The ground crew gave no explanation for the delay. After heavy protests, they let the waiting passengers back into the terminal. Supposedly the pilot was sick, but there was no communication at all from the airline about the cause of the delay or how long it would last."
Pro: "Everything went well"
Pro: "Full seasons of resurrection ertugrul would be appreciated. The flight really wouldn’t have felt so long"
Pro: "Food and service in business class were splendid."
Kontra: "Absolutely nothing!"
Pro: "Great good entertainment n crew provided warm and courteous service"
Kontra: "Terrible boarding process n the seats are not the best- not bad just not as good as everything else."
Pro: "The check in assistant put us on an earlier flight to Istanbul we didn’t mind as our next flight was at 8pm so had hoped to leave the airport."
Pro: "Food is really decent in economy. Good portions and variety."
Kontra: "Leg room seems tight compared to other airlines."
Pro: "Good food, new movies and good leg space"
Kontra: "Flight was delayed by an hour, luckily managed to make my connecting flight"
Pro: "Food as per.always was.great and choice of entertainment also good."
Kontra: "Bording was delayed because of inbound flight delays."
Pro: "Food and service in business class were exceptional."
Kontra: "Lie-flat seats hard as plank boards!"
Pro: "I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines."
Kontra: "Flight arrived 20 mins late. Luckily my connection is 12 hours later"
Pro: "Roominess of the business class seat and cabin, they provide a good seat and comfort is good for medium haul flights"
Kontra: "The food, Turkish airlines dish up the same stuff all the time, lack of selection and in getting tired of it. Very middle-eastern fare"
Pro: "Professional nice food"
Pro: "Crew was very kind"
Kontra: "Food was terrible. Far from what usually TK is expected to offer on an short international flight"
Pro: "Istanbul Airport has good facilities and F&B options"
Kontra: "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"
Pro: "I liked the food."
Kontra: "On the way back from Istanbul to London the plane was old and small, the TV kept shutting down,even the earpiece were not working."
Pro: "Food and service is excellent. Istanbul lounge is great."
Kontra: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."
Pro: "I liked everything, from the inflight catering, check in, etc! I had to cut short my trip to Istanbul due to a family issue- they couldn’t do enough to facilitate a flight home at short notice at a minimum cost and most importantly expedited my return with the minimum of hassle- thank you Turkish!"
Kontra: "No negative points to make."
Pro: "Inflight service was good."
Kontra: "Seat was a little uncomfy"
Kontra: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. Boarding was chaotic - a full flight crammed into a departure lounge with far too few seats. There were many families trying to board and the staff could barely cope."
Pro: "Plane clean, newish. Went up, took us there, landed."
Kontra: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. The entertainment system kept dropping playback, (crashing) so I would have to restart playing the video. Something similar happened on another Turkish flight."
Pro: "Nothing Really Nothing"
Kontra: "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."
Pro: "Rapidly becoming my airline of choice. Great service, comfortable and on time. Relatively new fleet and not cramped. Puts other national carriers (including BA) to shame"
Kontra: "Small seats in the economy class"
Pro: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Kontra: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"
Pro: "All is good"
Pro: "Business class cabin in the 777 was really spacious. Flight wasn’t full so I also had two seats to myself. Onboard chef was a beautiful touch and food was also delicious. Seats comfortable and IFE good."
Kontra: "Heathrow T2 Business class checkin wasn’t clearly signed from entrance. If someone was next to me I would not have enjoyed not having aisle access. Water should be served more regularly without having to ask."
Pro: "I liked the overall plane journey."
Kontra: "Flight was delayed which caused us to miss our connection flight."
Pro: "Everything was well taken care of."
Kontra: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."
Pro: "loads of room, great entertainment system, nice crew and the food was very good too."
Pro: "Onboard food was good"
Kontra: "Crew wasn't attentive, flight boarding was delayed with passengers on the bus waiting for boarding ramp to the plane, for awhile no explanation was given."
Pro: "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."
Kontra: "The 2 flights were delayed, I went to my work late Both bags were broken"
Pro: "The food is great and so is the entertainment system."
Kontra: "Unfortunately the aircon didn't work properly before takeoff in Singapore. The plane only cooled down when it was in the air."
Kontra: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"
Pro: "The counter in Kuwait was very kindly with my because I have disabled boy"
Kontra: "The passport office was very rood with us as we famliy not allowed us to pass and he just allowed the disabled boy with other one only"
Pro: "The boarding was fast and smooth"
Kontra: "The food"
Pro: "I liked the food , I also liked the tv we had in our chairs for us to watch movies"
Kontra: "A lot of announcements, when they could've just done all of them at once"
Pro: "Gave us direct flight back to Singapore in premium economy seats."
Kontra: "This is our second experience of flights being cancelled via Turkish Airlines. Very disappointing customer care when flights get cancelled. Staff totally unprepared and untrained for such situations. We waited around for 6 hours before finding out on our own, that the flight was cancelled. The notice was not shown on the board. In all waited around at the airport for more than 10 hours before we were finally carted off to a small hotel near by at 1230am in the morning. Very little to no information given throughout the whole process, stranded with parched throats, no luggage, clean clothes or toothbrush."
Pro: "Flight was very punctual (actually early enough to cause problems with being collected on arrival), despite being full, there was ample space. The food was very edible, brings service was sufficient and the crew were friendly and helpful."
Kontra: "The gate was a good 15-20 minutes walk from the main duty free area of the terminal with not much signage indicating this. The touch function on my inflight entertainment screen lagged a bit and there was no USB charging offered"
Pro: "Efficiency and customer service"
Kontra: "I didn't get s pre ordered kosher meal on 2 nd leg of my flight"
Pro: "Boarding was orderly"
Kontra: "No entertainment"
Pro: "landing in jeddah was very bad in caressive manner... but all other things were good"
Pro: "The crew was informative"
Kontra: "Inflight sandwiches"
Pro: "Just as I expected. And I made my last connection easily."
Pro: "Entertainment was amazing"
Kontra: "Seats a bit hard"
Pro: "The entertainment was amazing"
Kontra: "The seats were a bit hard"
Kontra: "Delays, took my hand luggage into the hold,"
Kontra: "We had 4 hour delay causing a stop over at 3am. So yeah"
Pro: "quick/efficient boarding - good staff - good food - easy flight !"
Kontra: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"
Pro: "Helpful and kind crew"
Kontra: "I wish there was WiFi"
Pro: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Kontra: "The earphones could have worked!"
Pro: "Crew were great, food, entertainment, seat and everything else was great as well."
Kontra: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."
Pro: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Kontra: "No downsides at all"
Kontra: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"
Pro: "Flight duration"
Kontra: "Very stingy with the drinks Cramped seats"
Pro: "Everything is alright"
Pro: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Kontra: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."
Pro: "Very friendly onboard personnel - I really had kind of homy feeling."
Kontra: "Nothing special"
Kontra: "Nothing special"
Pro: "Shirt flight but well catered, boarding was efficient and quick."
Kontra: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"
Pro: "Comfortable and well laid out seat area"
Kontra: "Food was a little substandard for business class"
Pro: "Interior of the plane was clean. Smooth landing."
Kontra: "Pilot did not avoid turbulence"
Pro: "Overall everything was ok."
Kontra: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."
Pro: "Fabulous trip with friendly, helpful staff"
Pro: "Good information and helpfil boarding."
Kontra: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."
Pro: "Booked extra room seat which gave me good room for seating"
Pro: "Flight crew; legroom even in cheap seats."
Kontra: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
Pro: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Kontra: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."
Pro: "Comfortable seats. Warm plane with happy staff."
Kontra: "Maybe a second sandwich option for food, not everyone likes cheese."
Pro: "Very friendly and helpful personnel."
Pro: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."
Kontra: "Dutch sub titels would be nice."
Pro: "Good efficient flight crew friendly and helpful"
Pro: "Service provided by the staff"
Kontra: "The navigation of the entertainment system is not very friendly"
Kontra: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."
Kontra: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."
Pro: "quick and relaxed"
Pro: "was very quick"
Pro: "Easy Boarding"
Kontra: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."
Pro: "good service"
Pro: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."
Pro: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Kontra: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."
Pro: "On time."
Kontra: "No negative"
Pro: "No chargers or tv on planes"
Kontra: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"
Pro: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Kontra: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"
Pro: "The cabin crew, the flight and communication and the cleanliness of the plane."
Kontra: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."
Pro: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Kontra: "The seats in economy were a little too small for a 12 hour flight"
Pro: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Kontra: "As above"
Kontra: ". I was shocked to see social distancing was not implemented with no seats apart and I was in the middle of four seats. If the journey is as important as the destination, then it already failed the minute I was seated in a very intimate setting alongside strangers and seeing the economy class fully booked. The airline defended this by saying they have special economy seats but I complained that this is not equitable since the seats are limited and not everyone could afford an upgrade. Even if they could, the passengers would still be seated side by side and the total number of passengers aboard a tight and enclosed space or load factor is still very high. The airline’s policy was so inconsistent with the very rigid rules of the different government agencies upon disembarkation."
Pro: "The plane was on time ,all good"
Kontra: "A little more leg room... but all in all. Not to bad"
Kontra: "The transfer in Manila was like nowhere else. After the security check we were sent outside where buses were driving to claim our checked-in luggage to take it for another check just to drop it one minute later. Anywhere in the world if you board a flight with a stop-over you see your luggage at the final destination, not the case if you fly trough Manila."
Kontra: "Would be better if flight arrived on time & we didn't have to wait for 30 minutes on the plane waiting for a terminal to be available"
Pro: "The crew was extra friendly. The seat was spacious. Good leg room."
Kontra: "Main meal , too much rice for a westerner. Quality could improve a bit. Bread roll was below average."
Pro: "You ripped me off"
Kontra: "you ripped me off"
Pro: "Yes, they were nice and approachable at all time. The seat was fine, I slept most of the time"
Pro: "The crew was amazing, the seat was excellent"
Kontra: "Having the luggage checked in transit without going out to open it for inspection"
Pro: "Food and service were good, so was inflight entertainment"
Kontra: "Plane VERY crowded Although it left Manila on time, it arrived 1 hour late in Toronto"
Pro: "Crew are very helpful."
Kontra: "Need reclining seats"
Pro: "Flight was on time. No stop over, because it is a direct flight."
Kontra: "The choice on the menu is not available, the bread was not given to us, because they run out, no apple juice because it run out too. Drinking water served, it is warm.They should offer some ice cubes or ask the passengers if they want ice... Other airlines, serves different juices through out the flight. Crew not communicating at all. Doesn't say anything or serve you with a smile."
Kontra: "Check in at NAIA very slow with little information available, could not check in online 3 flights were boarding, same gate same 1 hour time period, confusing when Bangkok flight was boarding, boarding was also stopped due to a flight arrival Child in seat behind kicking/shaking my seat - no help"
Kontra: "Delayed for 2.5 hours."
Kontra: "Seats did not recline very much. Hard. Food was very plain and starchy."
Pro: "Great crew"
Kontra: "Security at manila airport is totally over the top. I am 100% for security but 5 checks!!!!"
Pro: "onboard service was good"
Kontra: "17 hour delay"
Pro: "Nice seats in business, good food, nice crew."
Kontra: "Door closed ten minutes ahead of schedule yet had to wait on stand nearly half an hour to push back due to airport congestion. Arrived in HKG late at a remote stand and had to use stairs and be bussed to the terminal. I missed the last HKIA Express train to HK"
Pro: "Fantastic onboard product in Business Class. Superb seating with all direct aisle access, excellent meals and friendly F/A's."
Kontra: "I was a little concerned at the lax approach to securing the cabin for take off and landing the F/A's had. The Philippine Airlines lounge is an embarrassment for an airlines hub airport."
Pro: "Aircraft spacious seats comfortable Crew very friendly and welcoming good movie selection"
Kontra: "Cues at T2 massive to go through immigration zig zag around terminal Seats don’t adjust well and little leg room when flat. Food uninspiring. Tv fixed lots of reflections. Toilets small."
Pro: "Asked for window seat, said only have one at back of the plane, I said that’s fine, ended up with three seats to myself so got some sleep on an overnight flight. Gotta be happy with that,"
Kontra: "Cabin crew had a tendency of not seeing me so I had to get their attention for the hand outs, no biggie"
Pro: "Comfortable seats , clean modern aircraft ."
Kontra: "The entertainment was poor. No relatively new films . All TV programs were American. The Wi-Fi was slow at best . The crew tried hard but the attention to detail was lacking"
Pro: "Birding was great. Punctual flight."
Kontra: "My entertainment screen broke. It took the crew 7 hours to replace it. A crew member said they would sort it, bit nothing for 6.5 hours There appeared be confusing within the crew members about what food I ordered."
Pro: "On time, very good service, good food & wine and very comfortable. Plenty of space around the business class seat and easy access to and from seat. Large screen tv."
Kontra: "Slightly limited entertainment . Mabuhay lounge at Manila's average."
Pro: "Again lovely food and crew. Same good seats as the A350 from LHR."
Kontra: "Boarded and ready on time but 1hr delay for ATC reasons . The A330's a bit short of toilets requiring a 'queueing system' at busy times. Probably not the actual airline's fault but the ground handlers at AKL took an hour to produce my bags meaning me missing a connecting internal flight."
Pro: "Food was mostly very nice."
Kontra: "The Manila transfer process was a waste of time. Why when only transferring through at the airport you must go to an insecure area to get a Manila stamp in your passport and then have to go back into the secure area via another security check."
Pro: "No direct contact details to change flight"
Kontra: "Terrible customer service"
Pro: "Clean toilets."
Kontra: "The flight was terrible. The boarding process was improperly conducted causing a lack of overhead space in the baggage storage overhead. The entertainment system was broken and the flight transfer process was terrible and confusing. I had the worst trip in over 300 life time trips. I felt like the price was way too high for the service I received! I need a partial refund at a minimun. This flight was terrible for my 3 children and I."
Kontra: "Flight delays several hours. Its a very terrible flight. No apology from airlines company too."
Kontra: "Flight crews working at transfer desks were extremely unorganized and brought us to our terminal at the very last minute when the flight was calling for all passengers to board. Food was terrible. Ended up losing my baggage because they didn’t have enough time to put all the bags onto the flight and so I had to wait an extra two hours at the airport"
Pro: "Excellent crew, very attentive and polite. New/newly refurbished plane and very clean."
Kontra: "I thought I read somewhere that Premium Economy had their own toilets but that didn't seem to be the case. The Mabuhay Lounge (for those with access) is in need of a renovation and can be hard to find seats."
Pro: "Staff attended well , flight on time, well organised"
Pro: "Very happy the crew was good all in all a good flight and great value for money."
Pro: "The staff were courteous is very helpful ,the food was okay. In flight comforts were provided such as blacked , eye mask etc. iPads were provided as there was no built in tvs on the plane which provided a good inlight entertainment system. Overall this was a good experience as value for money as the price was cheaper than many other direct long haul flights"
Kontra: "The plane it’s self was quite old and tired - with no TVs however iPads were provided which was not a huge difference. There was not a good selection of beverages on this flight -most had ran out prior."
Pro: "The food was brilliant, the flight attendants were friendly and helpful and the films were updated. It was a lovely touch providing the toiletry bag for all passengers."
Kontra: "Limited access to water facilities."
Pro: "The great service and hospitality of the flight crew. Was upgraded to business class, thanks PAL."
Kontra: "In flight entertainment is through an iPad device which is not fully charged."
Kontra: "I had to pay again for the ticket even when I did my confirmation with time."
Pro: "This time the seats were more comfortable"
Kontra: "Flight was delayed"
Pro: "I was updated ahead of time about the status of my flight."
Pro: "nothing to really like. the crew and staff were very friendly"
Kontra: "kind of hard to believe my other flight through PAL was the best I've taken. This must have been an older plane or something. No entertainment minimal leg room. Must have just been luck of the draw"
Pro: "Honestly one of the best flights I had compared to my previous flight over from Hong Kong with same airline. Plane was newer with entertainment module with a huge list of movies and shows to choose from. food was the best airplane meal I had ever had. Had no issues during baggage or boarding,"
Kontra: "Only thing I didn't like was that checking in online was impossible because I was booked from another airline (air Canada). I wish they could co-ordinate to make online booking available even though we were booked through another airline just so we had a better choice for our seats."
Pro: "The ipad loaded with movies and magazines"
Kontra: "The food needs improvement"
Pro: "Clean and new airplane. Good screen Nice staff good space between the seats"
Kontra: "Bad snacks, very limited baverage served. Limited selection of movies. very very limited TV shows. Almost no music to my taste, need to upgrade their music options!!"
Pro: "Toilets were kept clean through out the flight. New and clean airplane. Good space between the seats."
Kontra: "Flight attendant was rude in general (serving food, drinks, answering questions), he skipped rows when giving hot towels (I wasn't served a hot towel). In-flight entertainment: limited movie selection, even more limited tv shows selection. Music section was very poor, it needs more selection with variaty, known artists, more radio channels. And music tracks should be in a tracklist form with song information, not only 1 hour-long tracks of back to back music (with no info). Meals - Mains were ok, deserts were terrible in both of my flights. Snacks were also bad, a scone and beef and cheese sandwich. Very blend, white bread only and oily. We weren't served enough bevarages, so oily and high-carb foods made me very thursty. No water fountains, it'd be great to have some around since staff does not give enough beverage and I was forced to chuck my water before boarding the airplane (the water I bought in the airport after passport check!!!!!!!) It was extremely cold."
Pro: "Getting off the flight."
Kontra: "More often than not, Philippine Airlines has been our airline of choice because we found their rates to be fair and flights direct and easy. Despite the fact that the PAL terminal was pretty poor, and the food on board was never really decent, we remained loyal to PAL for quite a few years. On our way back to Melbourne from Manila on June 17, Saturday, Colin, Hendrix and I were awaiting boarding at gate 10 for flight PR 209. Having flown with PAL from Melbourne to Manila (as well as with another airline from Manila to Manchester and back), we understood that the usual procedure was to allow passengers with infants to board first. Due to the lack of order (there were no clear queues in sight), Colin decided to ask 3 different PAL personnel if there was, indeed, a priority queue for people travelling with infants. ALL THREE PERSONNEL ASSURED US THAT THEY WERE NOT YET BOARDING AND THAT WE WOULD BE CALLED UPON PRIOR TO THEM LETTING ANYONE ELSE ON THE PLANE. 2 minutes later, a PAL personnel appears with signage that reads certain row numbers and begins to call out to ALL PASSENGERS FOR BOARDING. Colin swiftly rushes to the front (me and baby in tow) and demands an explanation as to why we were told one thing but are watching them act upon something completely different. I wish I was joking when I tell you that the personnel just stared blankly at us and then carried on checking boarding passes. No apologies, no explanation offered. As soon as we boarded, Colin turned to the first flight steward he saw and asked for a complaint form and told this could ONLY be done online, to which Colin requested we be given the email/web address upon take off. The seats assigned to us were on the right most side of the aircraft, a window and a middle seat. As Colin was placing our bags in the overhead compartment, the steward called to Colin from across the aisle (past the 3 seats in the middle of the plane) to introduce the purser, Jolly Bello. Please note this was happening while people were also trying to get past and get to their seats -and Mr. bello called out across the aisle, "I heard you have a complaint??" to which Colin, baffled, replied "yes do you want to come over here so we aren’t shouting over these people?". Colin yet again told this purser what the complaint was about and was asked (verbatim) "so would you like to make a complaint against THEM?" Would the correct protocol not be to 1. Apologise for any confusion, miscommunication or poor service, 2. Take some responsibility and acknowledge the complaint and 3. Maybe come approach us AFTER TAKE OFF and not while everyone is trying to board the plane? We are no longer choosing Philippine Airlines."
Pro: "Food wasn't too bad, stewards were pleasant but had to wait ages for water. Like the 2 4 2 layout so we didn't have to disturb anyone for "comfort" breaks."
Kontra: "Checking in, a few kg overweight, they made us put the excess into our hand baggage, it meant opening our 4 cases, actually moving things which weighs less than half a kg, complete waste of time, over half an hour. Complete waste of time as it's on the same plane FFS. Entertainment via iPads, poor selection of films."
Pro: "Crew service"
Kontra: "No announcement for boarding and flight delayed."
Pro: "got lucky and no one sat next to me. Boarding was fast"
Kontra: "No Entertainment module, have to pay for Wifi"
Pro: "got lucky and no one sat next to me. Boarding was fast"
Kontra: "No Entertainment module, have to pay for Wifi"
Pro: "Very interesting experience at Manila airport. Their transfer system needs refining and modernising. It was a very difficult and harf to understand process"
Pro: "The pasta meal was quite good"
Kontra: "Some more space. Individual entertainment. Air quality"
Pro: "Good range of entertainment, comfortable seats."
Kontra: "Some dinner choices had become unavailable by the time I ordered."
Pro: "Getting off. Entertainment system."
Kontra: "The food. Working toilets. 10 abreast seating is too tight on 777. Avoid."
Pro: "This was a quick flight - 39 mins I also got an upgrade too"
Pro: "Very attentive crew"
Kontra: "Boarding gates"
Pro: "Considering it was only a 2.5 hour flight, the snack was fairly good."
Pro: "Good entertainment, seats were ok."
Kontra: "I paid for a seat with extra leg room and then was told at the gate that there were none of those seats left, despite the fact that I booked and paid for that seat 3 weeks ago!"
Pro: "The crew were great, entertainment was good."
Kontra: "After sitting on the plane for an hour they found a problem and so we had to deboard and wait for another plane. Obviously better than taking a less than optimum plane but added a lot of waiting time to an already long day. Not great that on a 6 hour flight we had to buy food."
Pro: "The boarding process and its ease"
Kontra: "The Wi-Fi was not free and quite expensive. The space between seats was too narrow for my legs resulting in an uncomfortable journey. The entertainment was dated and not varied enough. The food was borderline unsavoury. The wines were cheap... Not an airline I would recommend to anyone."
Pro: "It left on time and arrived on time"
Kontra: "Service, comfort and food as I would rate these below 0 if there was that option."
Pro: "Checking in with my Mum who needs assistance was excellent."
Kontra: "Lack of Entertainment."
Kontra: "No food on the International flight from Kingston to Miami."
Pro: "The flagship first seats in American Airlines are among the best in class given that I only flew from Miami to JFK. Fully flat beds and ample room."
Kontra: "Very limited food options."
Pro: "The legroom."
Kontra: "There was nothing not to like."
Kontra: "Waiting for 30 minutes a Dublin to dock."
Pro: "Good legroom on economy"
Pro: "The plane was not busy so services took about 5 minutes, everyone had 2 seats minimum and generally quiet. Had it been busy, it would have been different in that seats were not very wide, aisles very small, if the seat in front reclines and you don't, you can't see your screen and not a lot of space in general."
Kontra: "If you want to select your seat, be prepared to pay £175 per flight. This is ridiculous! Second meal was a very bare bbq beef pie or sweet potato pie... On their own with nothing else and it arrived 30 minutes before we landed so very rushed. On a 9.5hr flight the 2nd meal needed to be an actual meal and come sooner than it did."
Kontra: "Super tiny seats"
Pro: "Awfully rude flight attendants Took multiple buses I guess American doesn’t pay good money to the airports"
Pro: "Great crew again, basic aircraft but comfortable economy seats."
Pro: "Crew were ok Captain was informant"
Kontra: "Delay Heat on plane at 98 degrees upon boarding"
Pro: "The plane was late but from that point everything was fine."
Pro: "Asked a stewardess to turn the heat up and she did."
Kontra: "Freezing cold air conditioning. Every person I could see was wrapped up in their blanket before we had even taken off."
Kontra: "Food and drinks could be better"
Pro: "Went on time and looked after very well"
Kontra: "Going over leg room, a bit tight"
Pro: "Smooth flight, got in early."
Kontra: "Breakfast was average. Could do better"
Pro: "Good space in premium"
Kontra: "Female cabin crew were aggressive, discourteous and frankly rude to the passengers when they had to verbally communicate. I hear this so often with American cabin crew. When I started to experience this I became aware of the same trend in regard communications with other passengers. Very unattractive."
Pro: "Easy checking with great Customer Care. Made my trip enjoyable. Will use again in July..."
Pro: "Generally clean plane with good entertainment system and technology overall. Diabetic meal much better than in the past."
Kontra: "Didn't announce meal choices at the start so flight attendant had to repeat herself every. Single. Row. They forgot my diabetic meal on the last part them forgot to include cutlery and it took a long time to sort out but they were otherwise lovely."
Kontra: "Despite being listed as vegans, we were not provided with vegan meals. When pointed out to the staff, we were given a small packet of soy crackers."
Pro: "Boarding and flight were on time."
Pro: "It was on time. Crew were very good."
Kontra: "Plane seemed very dated. No individual entertainment No USB chargers Not much space"
Pro: "Very friendly, constantly hard working crew. They didn't stop moving through the cabin for the whole flight. Swift boarding."
Kontra: "Extremely poor food. Airline food is rarely enjoyable but I had two mouthfuls of my pasta and left the rest even though I was hungry. Dreadful "entertainment " system. 4 tiny screens over the centre row is seats showed the in flight movies. This on a transatlantic flight. What decade are American Airlines in?! The fleet look like they date back to the '90's at best!!"
Pro: "Was on time"
Kontra: "Had a middle seat and didn't have the option to pick another seat without paying over 250 USD"
Pro: "Seats were very roomy, both in with and legroom. The whole flight experience was good."
Kontra: "Headphones on a short-haul flight were used and we're clearly dirty with dust. Drinks on the flight are quite particular. There were people who asked for beer and got a can, others who asked for the same got just half of the can."
Kontra: "We boarded on time but were kept waiting 2 hours on the runway The entertainment system was broken so no screens worked the whole flight! Terrible,"
Kontra: "There was no food offered. The stewardess was not happy to be at work."
Pro: "Short flight times, lovely staff , food and wine ok, not so crowded so more space"
Pro: "Eventually we made it"
Kontra: "Plane was delayed because a door wasn't working (old). Business class entertainment was a tablet that was collected an hour before we landed. Food was very bland."
Kontra: "People still using mobiles as we were taking off. Crew seemed not too bothered."
Pro: "Streaming entertainment with great choices Not too crowded so got my upgrade"
Kontra: "Food was disgusting... bland cheese lasagna or small wet noodle salad with piece of chicken. This menu has been going for years! Old B757 No sparkling water but 75 variations of Coca Cola"
Pro: "Their customer service sucks."
Kontra: "Their customer service sucks."
Pro: "Fantastic customer service - from lounge to arrival gate. Unlike BA this airline does recognize its frequent flyers and upgrades us often to business. I fly a lot - Executive Platinum - and this makes a huge difference."
Kontra: "My connecting flight LHR to AMS was on BA and they really droped the ball compared to AA."
Kontra: "They lost 1 of 4 bags."
Pro: "The least service I have seen among all the airlines I have traveled so far"
Pro: "The professionalism of the pilots in handling the extremely rough weather during the flight"
Kontra: "The meal of a turkey sandwich on dry bread was forgettable . They are co - shared with Qantas and could learn a lot about providing a decent meal on a long expensive flight"
Pro: "Crew were friendly and helpful, the magazine was worth reading and the flight was smooth and on time."
Kontra: "The seat felt like a wooden block was strapped to my back."
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