|Juli||Waktu terbaik agar tidak sikut-sikutan dengan rata-rata 4% penurunan harga.|
|Januari||Waktu terpopuler untuk terbang dengan rata-rata 19% kenaikan harga.|
Harga rata-rata perjalanan pulang-pergi
|Rp 6.801.843||(rata-rata 2 minggu terakhir)|
Harga mantap untuk perjalanan pulang-pergi
|Rp 225||atau kurang|
MAI, SAUDIA dan Turkish Airlines telah membebaskan biaya perubahan dan pembatalan untuk penerbangan dari Asia Tenggara ke Sydney Kingsford Smith. Konfirmasikan kebijakan di situs pemesanan.
Etihad Airways tidak mengizinkan pemesanan kursi tengah untuk penerbangan dari Asia Tenggara ke Sydney Kingsford Smith.
KAYAK adalah mesin penelusur wisata. Artinya kami menelusuri seluruh web untuk menemukan harga terbaik yang siap disajikan bagi pengguna kami. Dengan lebih dari 2 miliar kueri penerbangan yang diproses setiap tahunnya, kami dapat menampilkan berbagai harga dan opsi penerbangan dari Asia Tenggara ke Sydney.
Alat Prakiraan Harga tiket KAYAK menggunakan data historis untuk menentukan apakah harga tiket ke Sydney dari Asia Tenggara cenderung berubah dalam 7 hari, sehingga pelancong bisa memutuskan apakah akan menunggu atau memesan sekarang.
Asia Tenggara Mix memungkinkan Anda mengombinasikan tiket satu arah agar dapat menghemat uang Anda dibanding tiket pulang pergi biasa. Selanjutnya Anda dapat terbang ke Sydney dengan suatu maskapai dan pulang ke Asia Tenggara dengan maskapai lain.
Terkadang tanggal berwisata tak bisa ditentukan pasti. Jika tanggal jalan-jalan agak longgar, fasilitas tanggal fleksibel akan memperlihatkan semua opsi saat terbang ke Sydney dari Asia Tenggara hingga 3 hari sebelum/sesudah tanggal yang dipilih. Selanjutnya Anda bisa memilih penerbangan yang paling cocok.
Peringkat berdasarkan ulasan pelanggan KAYAK
Kontra: "Poor customer service and lack of care for loyal passengers"
Kontra: "Crew miss my drink"
Pro: "Flight time shorter than scheduled. Food good. Crew great."
Kontra: "Somewhat limited recent release movies compared to Emirates."
Pro: "Amazing crew and service. My kids were well looked after in business class even though my 2 year old was a little sick. Book the cook meal was excellent and great entertainment options. Seat was enormous!"
Kontra: "Nothing significant!"
Pro: "Crew will do anything to help"
Kontra: "I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland"
Kontra: "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."
Kontra: "For business class SQ, the crew service was severely sub-par. Seat arrangement same as in bigger 777, so actual space is much shorter and therefore uncomfortable for sleeping and lounging."
Kontra: "Change the food menu, boring with the same menu"
Pro: "Efficiency, good."
Kontra: "Transit time is good for way too tight"
Pro: "More space then previous flights. Attendants very pleasant and helpful."
Kontra: "Ran out of the food choices by the time they reached me. Had to make do with what was left."
Kontra: "Everything was fine."
Pro: "Five Star Singapore Service on board the aircraft."
Pro: "Food, service"
Pro: "Everything was excellent, and we even arrived 30 minutes earlier than scheduled..... super."
Kontra: "no problems"
Pro: "Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!"
Kontra: "Food was terrible , crew were rude, there were delays due to airline problems at both ends of the flight, there was a complete lack of communication about the problems and how long the delays were going to be. Handling of missed connections was abysmal... Overall extremely disappointing."
Pro: "Friendly staff."
Kontra: "The food for Premium Economy was very poor. The choices were substandard and the food at some meals was inedible. Very disappointing for the price of the tickets. The cabins and equipment seemed old and jaded."
Pro: "Spacious and clean"
Kontra: "Crew wasn’t attentive. Brought wrong order, forgot order, walked by hurriedly and hit passengers. Empty sauce on the Tray- when asked said it was for presentation!"
Pro: "It’s worth it to pay a bit more for the extra legroom seats."
Pro: "Seats more comfortable than premium economy, staff more helpful!"
Kontra: "Food was ordinary"
Kontra: "Seats were uncomfortable, derive very ordinary staff unhelpful seat allocation system requires improving ! Extra cost from economy was not worth it !"
Pro: "check-in, priority lane, BKK-SKL, boarding, crew, cabin, disembark, baggage claim to cab home"
Kontra: "baby crying throughout the flight"
Pro: "Great amount of legroom in the seats we were lucky enough to be granted. Entertainment was good!"
Kontra: "Frantic service from crew. They seemed anxious and rushed at all times. Food was also very average."
Pro: "Staff, food and emenities great for economy class"
Kontra: "Inflight entertainment wasn't as extensive as in previous years."
Kontra: "leg space"
Pro: "business seats were excellent"
Kontra: "all was good"
Kontra: "Food not hood"
Kontra: "Boarding at Singapore airport was shocking, as we had to wait 6 hours for our flight. Rating low to the crew mainly because of the ground staff as they were not very communicative to begin with about the explanation for our delay. Only when the passengers got a bit more vocal about wanting explanations, they started giving us a bit more information. All estimated times given for boarding the flight were incorrect by a big margin! Seemed more like they were giving shorter wait time for boarding just to please the passengers, where as they were well aware of how long the wait would be."
Pro: "I felt safe ( important to me) and had just the right amount of attention from staff Very comfortable"
Pro: "fast crew service friendly staffs. clean toilet"
Kontra: "everything was good"
Pro: "I liked there was entertainment"
Kontra: "It was an old tired plane"
Pro: "Crew very good as was entertainments system"
Kontra: "You cannot disguise the age of the 777, 30 year old design. Noisy and basic compared to 380, 350."
Pro: "Safe smooth flight. Timely take off and arrival. Great personalised service. Consistently high service standard is well appreciated."
Pro: "Crew was friendly and whole on ground process was efficient."
Kontra: "Aircraft not as clean as expected from a flight departing from their home port. Can't put my finger on it, but standards have slipped for slipped for SQ, albeit from a very high standard."
Pro: "evening meal was delicious"
Kontra: "breakfast was terrible, and not properly heated, risky food handling not acceptable."
Pro: "Due to my ACLS training yesterday, I was not so well since morning and I took medicine in the morning and I forgot to stand by one more course of medicine . So I asked the staff for paracetamol when I reach to cabin. She response me very first with medicine and a cup of water . Thank you so much crews members of silk air flight MI518 from Singapore to Yangon ."
Pro: "Staff managed to change seating due to height. Very accommodating."
Kontra: "Entertainment console dated. Sound very crackly. Video images not sharp."
Pro: "All went great"
Kontra: "I liked all - end to end excellent service"
Pro: "Service was best in class"
Kontra: "Planes are old. They never seem to use newer planes on the Brisbane leg."
Pro: "The staff were helpful, once I had complained enough."
Kontra: "Aircraft was old, tired, and uncomfortable. The seat of my chair was not attached. There were huge comms boxes below every 2nd seat so zero legroom. Screens were so old they were unwatchable and tiny. Air Asia provides a superior service for a fraction of the price."
Pro: "Everything else was good"
Kontra: "Old aircraft with tired looking seats."
Pro: "crews are energetic and warm welcoming passengers."
Kontra: "aircon temperature is too hot for seat 50H area."
Kontra: "Business cabin is not as good as the Air France one"
Pro: "Friendly and approachable"
Pro: "Great staff. Aircrafts has more leg room. The food and entertainment was good as well."
Pro: "Crew pelayanan bagus"
Kontra: "TV nya mati. Turun di tengah parkiran, naik bis."
Pro: "The crew did a great job, seats were ok"
Kontra: "the food was not eatable"
Kontra: "Food can be better."
Pro: "Seating was comfortable."
Kontra: "Different selection of food."
Kontra: "New Aircraft with more seating space"
Pro: "Perjalanannya Tepat Waktu... Dan pelayanannya Sangat Baik Dan Ramah"
Kontra: "Terus pertahankan Pelayanannya...."
Pro: "Crew always polite"
Kontra: "Since I had to cancel the flight due to personal problems at home, it would have been better if you hadn’t reminded me of the missed opportunity by asking me to review said flight. This has caused me emotional stress."
Pro: "Checkin process very smooth"
Kontra: "Boarding process, and gate assigned is quite far .."
Pro: "Good service"
Kontra: "Old plane, walking distance to board the plane is so far"
Pro: "Despite a short delay fo boarding, everything's just great!"
Kontra: "a short delay on boarding"
Pro: "Quick flight"
Kontra: "Food was terrible"
Kontra: "Meal was terrible"
Pro: "Staff very accomadating throughout the flight"
Pro: "Cabin crew services very friendly"
Kontra: "Mediocre food, old movie list mostly. The biggest complain is both duiring the CGK T3 international outbound and inbound flight makes you walk the whole length of t3 from the departure gate as the plane for this international flight was parked at the most corner part of domestic terminal. No travellator, no buggy. Terrible for the elders.and bi assistance can be seen"
Pro: "On time"
Kontra: "Passengers Have to walk a long way during boarding as the plane is not at the assigned intl gate but on the domestic side. Food is bland, instant noodle may taste much better."
Pro: "Quick boarding, good entertainment"
Pro: "Flight was normal. Nothing special. Flight wad on time."
Kontra: "Boarding didn't commence as started"
Pro: "I loved the business class seats and the beautiful crew that attended to our needs. We would do it again. I didn't get to try three good much as it was a night flight. Ability to recline for sleeping was wonderful. The extra service at the garuda desk at denpasar airport was fantastic."
Kontra: "The garuda business class lounge at denpasar was disappointing. Food was not fresh."
Pro: "Check in at Perth Airport extremely helpful. Husband has health problems. They offered priority boarding and luggage. Priority was not a priority at all at Denpasar."
Kontra: "The plane was very squished up, seating, no leg room and difficult with one aisle to get past other passengers and staff. Toilet very small.."
Kontra: "The flight was on time, everything on schedule. Everything was good"
Pro: "The boarding procedure from CGK T3 is pretty smooth and good!"
Kontra: "The food... taste quite weird. It’s a far far cry from the standard of an Indonesian food."
Pro: "The female air crews. Indonesian female air stewardess are simply beautiful and shapely!"
Kontra: "My entertainment set’s headphone plug doesn’t work at all. So I’m watching movie with no sound throughout the whole flight."
Pro: "Very friendly staff, excellent service, good food and clean facilities, smooth flight and great landing. On-time departure and arrival. Really a great experience!"
Kontra: "Nothing to dislike."
Pro: "There was better movie choices on the way back compared to the way over but as it was a night flight I tried to get some sleep & didn't get to watch all the movies I wanted to see."
Kontra: "I didn't like food options on the way back....."
Pro: "Food and service is excellent"
Kontra: "i didnt like the fact that the flight was cancelled and i was not notified the staff there were no help at all , overall pathetic by then having to take a later flight i then missed my connecting flight to Melbourne which in turn caused me to delay my return by a day then causing me to miss my transport back to my home which is three hours from the airport , i was told in Jakarta that someone would meet me in Melbourne on my arrival to make arrangment for my travel home but no one was there so i had to make my own way home costing me extra money . Overall my exsperience with your airline was a disaster for a so called international airline and i would never recomend to my friends to fly with you ."
Kontra: "Garuda played loud “music” on arrival so we couldn’t watch the entertainment system. Getting onto the flight was horrid with long long long wait on the bus to go from terminal to airplane. Food was ultra salty and dreadful."
Kontra: "Jakarta Terminal 3 directions are not properly set up. Confusing"
Pro: "All the flight handling is fine all the way from Perth up to Jakarta"
Pro: "new plane list of movies"
Kontra: "food quality is not good to and fro flights"
Pro: "Crew still manage to provide their excellent services instead of all of the problem related to boarding."
Kontra: "There's no dedicated Garuda counter for internet checked-in international passengers at Soekarno Hatta T3; you need to queue together with the other passengers. I've put a formal suggestion before to Garuda several months ago; seems nobody care. Gate information is confusing, initially shown gate number at *domestic* terminal; then changed again twice. In the end they took you on a bus-ride to domestic gate; need to climb a couple of narrow stairs (good luck for older people); the escalator next to it is set for descending only while the ground crew doing nothing. Then your plane are on the 7th queue for another 20 minutes. Food is mediocre, in flight entertainment suddenly went blank and resetting for several minutes."
Kontra: "Flight was delayed and more assistance could be provided to passenger on transit as most are not familiar with the new huge airport"
Pro: "Penerbangan lebih cepat dari jadwal"
Kontra: "Penerbangan lebih cepat 15 menit dari jadwl"
Pro: "Garuda is still the best over the other international airlines. The crews were so kind and helpful. Its pilots handled the bad weather very smooth. During the flight they kept giving foods and drinks."
Pro: "Love Fly Ing GA"
Pro: "GA always Great"
Pro: "Food and beverage excellent. I bid for business flight but didn't get. Economy for a short 6 hour flight was acceptable."
Kontra: "That the return flight is overnight so we've had to choose jetstar on the way back"
Pro: "..service great - I normally fly Singapore airlines - but now I will always consider guruda"
Kontra: "...had same movies going to Indonesia ...and on the return journey to London being a 14hr 20 min flight to Jakarta I had watched many of the film's - I was a little disappointed to see the film list hadn't changed when I was about to sit through a 13 hr return trip !!"
Kontra: "....the food a little bland - but the constant bringing of refreshments and food made up for this .....overall - great work !!"
Pro: "Gr8 service on land and air way to go Garuda"
Pro: "Crew always courteous"
Kontra: "Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all."
Pro: "Crew always courteous"
Kontra: "Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all."
Pro: "Gracious, smiling, helpful cabin crew."
Kontra: "Trying to sleep in economy."
Pro: "Garuda Indonesia is just a very good airline."
Kontra: "The bad things is the luggage handling at smaller airports."
Pro: "Pretty on time"
Kontra: "The food is bad"
Pro: "It was my first time flying with Garuda Indonia and i was pleasantly surprised by the service of the airline. The crew was very friendly and we even received a on-flight bag with socks and eye mask, something I only get in business class in other airlines! The food was food, for airline standards and had 2 meals and 2 light snacks despite only being a 5.5h flight!"
Kontra: "Sin-Jkt Fish with Rice: rice was very salty"
Kontra: "Airlines waste a lot of time and money preparing food that is mediocre at best. Just offering simple orange juice , tea coffee and a muffin to keep people going would be better as it's such a short flight."
Pro: "Fantastic crew members who were very helpful with our infant."
Pro: "Good seats in exit row"
Pro: "Suberb crew. Not obsequious, just helpful with good anticipation."
Pro: "Crew was good. Seats somehow seemed narrower than normal flights I have taken with Qantas. Sat in middle not even enough space to drink tea comfortably. Wouldn't want to be in that position for any longer flights."
Kontra: "As above"
Pro: "NOTHING - THE TRIP WAS A NIGHTMARE AND I WILL NEVER TRAVEL WITH QANTAS AGAIN IF I CAN HELP IT. QANTAS WAS ALWAYS MY FIRST CHOICE BUT I WILL GO THE LONG WAY ROUND TO AVOID CREW & CONDITIONS LIKE THAT AGAIN. NO PILLOW,BLANKET OR TOILET PACK AND THEY RAN OUT OF FOOD. I WILL TELL EVERYONE ABOUT THIS!"
Kontra: "Dark haired male crew member extremely rude except to two in row I58 & J58 who got 5 beers before departure,Food before everyone else, a gift pack from 1st class given before landing. I was refused extra bottled water. No entertainment the whole flight, Loud buzzing in galley 60H entire trip."
Pro: "The service during the flights"
Pro: "Boarding was efficient and the cabins were welll presented. Take off was on time."
Kontra: "A very small glitch was the cabin service. The cabin announcements were read out too fast to follow! Also, the cabin crew seemed to be in a rush to move the food tray away even though I was still sipping my juice. Maybe this was the early morning energy ...Slow down, guys!"
Pro: "Staff helpful and friendly. We got there"
Kontra: "It’s a small plane without much to offer"
Pro: "All of the staff are friendly and helpful and is a good flight."
Kontra: "It was raining and I don't like to fly in the rain especially landing."
Kontra: "We sprinted to make our connecting flight - bags didn't make it. Got woken up at 2am to collect them after a whole day traveling."
Pro: "Exit row seat. Lovely aircraft and cabin crew."
Pro: "Twice this trip, 2 qantas staff rectified our seating allocation so we could sit together as a family and i didn't even have to ask. The staff are always so pleasant and engaging."
Kontra: "A mishap when allocating seats online, when i chose seats for us online (my fault i left it too late) there weren't any together...but the staff rectified this..."
Pro: "Friendly flight staff"
Kontra: "Cramped conditions in economy but you get what you pay for"
Pro: "Pleasant, clean & comfortable"
Kontra: "No options for seat choose which totally rubbish don't like deal with Qantas in future"
Pro: "New business layout is more comfortable comfortable and private."
Pro: "Looking out the window."
Kontra: "Flight changed from an A330 to a B737 perhaps as Resukt if the public holiday"
Pro: "Crew were affable and courteous, even if not very attentive."
Kontra: "The entertainment system was ancient, with small screens, loose sockets for headphones, flaky performance. Only the content was decent (not good). They announce boarding sequence and then fail to honor/enforce it, allowing a free for all."
Pro: "Short flight . It's ok"
Pro: "The Staff were friendly during the whole flight. Seats were really comfortable and good movie and song choices. Boarding was fast."
Kontra: "The headphones looked quite dirty so I used my own. The breakfast meal was bad, especially putting in a hash brown that just gets soggy."
Kontra: "My name is Parag Mokashi, Indian Passport No. Z1788332 had booked 2 return air tickets from Singapore to Auckland with details as follows: Qantas Airways Flight QF6 - Depart Singapore Changi Apt, SG (SIN) 01Dec16 (Thu) 23:50 Arrive Sydney Kingsford Smith Apt, AU (SYD) 02Dec16 (Fri) 10:50 Flight QF145 - Depart Sydney Kingsford Smith Apt, AU (SYD) 02Dec16 (Fri) 11:55 Arrive Auckland International Apt, NZ (AKL) 02Dec16 (Fri) 17:10 Flight QF144 - Depart Auckland International Apt, NZ (AKL) 13Dec16 (Tue) 08:35 Arrive Sydney Kingsford Smith Apt, AU (SYD) 13Dec16 (Tue) 10:15 Flight QF81 - Depart Sydney Kingsford Smith Apt, AU (SYD) 13Dec16 (Tue) 11:15 Arrive Singapore Changi Apt, SG (SIN) 13Dec16 (Tue) 16:30 I had booked these tickets online through CheapTickets.sg on 17th September 2016. While booking the tickets mine and my wife’s full details such as the Name, Nationality and Passport were given. In spite of this nowhere was it mentioned in the Quantas terms and conditions or any prompt/popup given while booking the tickets that Australian transit visa is required for Indians since the flight is via Australian city. I had booked the tickets well in advance and had enough time to get transit visa had there been any information about it mentioned. On 1st December 2016 when we went to the Changi airport we were not allowed to board the plane as we did not have the Australian transit visa. We were told by Quantas personnel at the airport to go to the Australian embassy in Singapore to get the transit visa and that we would get it within a day. Next day we went to the embassy and found that the Australian visa is done by VFS global at a different address. When went there they informed us that Australian visa takes minimum 5 days. I had all my hotel bookings in New Zealand already done hence I had no choice to take a direct Singapore Auckland flight via Singapore Airlines at a very high price on the next day. I also lost one day of my hotel booking in Auckland and had to forfeit the money. I and my wife had to go through the psychological trauma of being refused to board the plane, then the next day running around the Australian embassy / VFS global office for trying to get the Australian transit visa and facing the uncertainty regarding our new Zealand trip which was planned well in advance for our 25th wedding anniversary"
Kontra: "It was late"
Pro: "The crew were really very good kind and could not have done more. I have crew members who are patients of mine and I know the stress they undergo and I wa actually very proud of the crew in my section of the aircraft"
Kontra: "Not applicable"
Pro: "- The kindness of the crew members - The food - The entertaining aboard"
Pro: "Fog prevented the plane we where to fly out on from landing however planes from other airlines where landing. This lead to a 6 hour delay."
Pro: "Food off the menu was excellent. Tummy wasn't feeling well so I liked having carb-free options. The Asian salad for dinner and fruit platter for brekkie went down well."
Kontra: "Have always booked tickets and flown with my partner. Set alarm to check-in online exactly 24hrs prior to departure as usual and found my partner and I seated in different seats with no available seats to switch. How can this be on an aircraft this big? Thought we might be able to fix it at the counter next day, we headed to the airport early by 3hrs to sort it out. Maybe it was the end of a long day, our flight was close to midnight... Check-in lady was lovely and all smiles but it went downhill from here... No option to sit together and no offer of an upgrade at the counter or at boarding (we didn't ask). Duty-free collection instructions weren't clear prior to boarding ("board as you will and pick up after") and during boarding the staff member seemed over it ("pick up after boarding"). Wouldn't it be easier to advise over the PA so we don't have to ask or if we have to ask explain something along the lines of "you can collect your duty free from the cart after you scan you ticket, prior to boarding the aircraft". The worst part of our experience was the aircraft itself. The plane was obviously very old and tired. My partner's seat kept reclining and wouldn't stay upright (we didn't complain). Rows were so close together that you could smell the person in front's hair when they reclined their chair fully (which they did for the entirety of the flight) and your eyes feel cross-eyed it was so close. The entertainment system was old - we couldn't choose when to watch our movies and as movies aren't the same duration we missed out on a lot of the movies we did want to watch. Finally the selection of movies could've made up for this downfall but it was incredibly limited in selection for a long haul flight. Not sure if it was us but the flight crew also seemed tired and over it too. Luckily we had sleeping pills so we slept through much of the flight but what we did experience wasn't good at all. V disappointed."
Pro: "Another successful mission with QantasI like the overall experience and the way that Qantas recognise my platinum status it's always a great pleasure to fly to mystically and internationally with Qantas"
Kontra: "I think the stream the in-flight entertainment is a bit of a cheat and then I should go back to providing entertainment those messages without a laptop or iPad"
Kontra: "No veg option No screen for movies."
Pro: "Nothing! !"
Kontra: "Flights delayed for 4 hours. .service poor. .after 14 hours another 25 min waiting on runway. .and 35 min waiting for luggage. Qantas-NEVER AGAIN! !"
Pro: "On time , efficient service"
Pro: "In-flight entertainment system (on-demand), on-time arrival."
Kontra: "Staff at check-in incorrectly stated that we'd have to claim and re-check our bags in Sydney (for onward journey to Auckland on another Qantas flight). Created confusion for us since we've never had that situation when connecting from a domestic to an international flight in 20+ years of traveling."
Pro: "Left on time and arrived on time."
Kontra: "Mobile phone does not have all the bells and whistles to hook up with downloads. Prefer screens on back of seats."
Kontra: "Seats. Far too cramped, I am 188cm and cannot sit without being jammed up to the seat in front. This sucks when you are young worse when 60+"
Pro: "I really liked how my luggage didn't need to be collected at Sydney before joining my connecting flight."
Kontra: "I'm a qantas frequent flyer and have always been loyal. But next trip, I will try a different carrier (Etihad, Emirates even Singapore). Standards have slipped, customer care is lacking. I heard this from people I was sitting with as well, so not just my opinion."
Kontra: "very limited choices compared tpo sydney to san francisco leg of trip. old technology."
Pro: "The food was great along with the movies. Everything went smoothly and made it home no problems."
Pro: "I liked that my baggage was returned to an address I gave the staff. However, my baggage was recovered and only delivered to me the Next evening at 6 p.m:(. It was most inconvenient as I had clothing For a graduation function I had to miss due to no baggage. :(:(:"
Kontra: "I was most surprised to have NO baggage to arrive in Tokyo Especially as business class priority baggage. Staff at baggage handling in Tokyo were extremely helpful But NO compensation was given to allow me to purchase Basic materials. I was yoke I can collect $80 at Sydney airport On return!!!!!"
Pro: "fewer rows of seats in my section upstairs quiet - no children darkness for the overnight flight"
Kontra: "would have preferred more foreign movies - with English subtitles - for the more discerning movie watcher - most movies were populist rubbish"
Kontra: "crew were nasty Ran down aisle with without stopping I had to call her back twice"
Pro: "Good solid Qantas service, comfortable seating, flight on time and just a nice all round product."
Kontra: "Aircraft swapped from a 332 to a 738. I'd specificity booked this flight to avoid the 738."
Pro: "Asked crew for water and they forgot about me"
Kontra: "Poor attitude"
Pro: "Poor food. Not as good as domestic."
Kontra: "Helpful and aware."
Pro: "This was an Emirates flight. Codeshare means you get attentive staff and decent food. Always happy to be on a Qantas codeshare partner instead of the Qantas planes. The gap from Emirates back to Qantas is vast."
Pro: "The flight was great had a smooth transition from plane to terminal"
Kontra: "Food was very ordinary"
Kontra: "The headphone jack in my seat was broken - the crew gave me a new headset, but it didn't do anything. It was difficult to get them to take me seriously. Also, fix the website. This is the second time I have not been able to book my seat correctly."
Pro: "Movie selection pretty good"
Kontra: "Terminal at LAX only allowed use of Admiral Club not Qantas lounge LAX international. 5 hr layover. No food. Poor facilities. 2 drink voucher. Not up to Qantas standard by a long shot. More importantly seats economy on American Airlines flight fro LAX to SYD very narrow and incredibly uncomfortable. Unable to rest comfortably to any degree or be able to have a meal when seat in front reclined and i am not a big guy. I fly often for work and also pay for Qantas club but this experience is making me think very differently about booking flights according to what the codeshare airline is. Dissapointed and not what I expect the standard of a Qantas codeshare airline to be."
Pro: "The Qantas service is generally good, and they do acknowledge Platinum members. Also the boarding delay was well advised."
Kontra: "More the Dubai airport side, and the fact that the loung boarding arrangements are not intuitive."
Pro: "Everything was handled very efficiently. Good signage at the airport for most things. Flew economy as the flight was only 2 hours. Free water bottles handed out with wet wipe but no food available."
Kontra: "Collecting bags was easy and we’ll sign posted. Exit to the arrival hall was a bit confusing but we were directed to the appropriate gate (by colour of boarding pass) and baggage check removed when checked against luggage"
Kontra: "Slow check-in not very comfortable seats and food was awful."
Kontra: "The whole online experience dealing with the airline is poor. I attempted to upgrade repeatedly online however the website would not recognise my ticket. This is the same with my repeated attempts at online checkin. I attempted to address the issues with airline ground staffhowever the weren’t inte"
Kontra: "Choice of movies was not that good. I had severe diarrhea the next day after the flight and I put it down to the aircraft food."
Pro: "The check-in staff realised we hadn't allowed enough time to transit in Ho Chi Minh city, so they seated us close to the front and put business class tags on our luggage. They were the first on to the carousel."
Kontra: "Every one of our legs was delayed, which contributed to tight transit times."
Pro: "The check-in staff at SGN domestic were efficient in getting us on to our connecting flight despite the late arrival from Sydney."
Kontra: "Communication. Our plane had a malfunction at Sydney which caused a delay. After it was repaired, we are then told of further delays due to the pilot now running out of hours, delays in sourcing a new pilot, and then having to resupply all the catering. 26 hour delay."
Pro: "The crew were not visible and didn't offer any assistance"
Kontra: "An offer of a snack as we paid a high price for the econom y flight"
Pro: "Food was good. Flight was punctual. Heritage magazine is well done."
Kontra: "Refurbishment of the seats"
Pro: "Flight team were friendly and efficient."
Kontra: "Delayed take off."
Pro: "The crew were great."
Kontra: "Not much entertainment available."
Pro: "Excellent check in and boarding. Being a short flight, by the time they've served you water or juice, it's time to land."
Kontra: "Only juice or water?"
Pro: "Everything, from the check in process, to the flight itself."
Kontra: "Nothing to eat, except a cup of juice or water."
Pro: "The food which we didn't expect. The friendly crew. Ease from checking in to flight."
Pro: "Check in was efficient"
Pro: "Check in was efficient"
Kontra: "From a perspective of the food, I have a very limited western diet and struggled with the food choices, but it was a night time flight so I would not have eaten much anyway so there was no great loss ."
Pro: "Service and friendly staff"
Kontra: "The choice of English language films were limited. I did not enjoy the food too much"
Kontra: "It was super hot before and after the flight took off. Felt like tha AC of the airplane was broken. Other passengers and I had to use magazines, safety info leaflet to fan off the heat."
Pro: "Nice massage centre. Water on site. Coffee shops. Flight very full and uncomfortable"
Kontra: "No towels in shower. Not very clean. Information desk not very helpful. No one to book sleeping cubicles—-very confusing"
Pro: "From check in to final arrivals this was a smooth and faultless flight. Too short for food or entertainment but everything was perfect. All booked through Kayak."
Pro: "Was able to buy last minute at airport. food and drinks are fine"
Kontra: "delayed by 40mins. but is ok as already informed from morning entertainment is overhead screen aircon not strong"
Pro: "We really enjoy the additional room in Premium Economy. The boarding process and checki in was terrific."
Kontra: "Whilst the crew were pleasant today"
Pro: "The food was good as there were selections of either Japanese food or Western food. In flight entertainment was good too with enough selections to choose from. Overalll, the service of crew was satisfying."
Kontra: "Flight was delayed a little during departure. Arrival to ho chi minh is not via aerobridge."
Pro: "I arrived on time."
Kontra: "The food was horrid and the entertainment system was sub mediocre at st best."
Kontra: "Flight was delayed for one hour."
Kontra: "With premium empty why they don't offer bid upgrade like other airlines"
Kontra: "Hygiene of local passengers"
Pro: "Reasonably well organised Nice veg meal Attentive pleasant staff"
Kontra: "Drinks: they had limited juice range, prob only orange and for some strange eason didnt serve hot drinks"
Pro: "The plane is comfortable, staff on board are very polite and helpful."
Kontra: "Boarding is not good, the special assistance counter was just checking in random people and my elderly mother wasn't given assistance until lining up at the departure gate. When finally given priority because she couldn't keep standing in line someone told her to go through but when we did another staff person argued with us and then argued with the other staff who let us through. Very inconsistent experiences and no help for elderly, only babies. Food is not good either, vegetarian meal is not filling just a few vegetables and second main option I was told was noodles but when opened it was western spaghetti with a clump of meat I had to pull apart."
Pro: "All good"
Pro: "The clean and modern aircraft."
Kontra: "The food could be improved"
Pro: "Great service and very caring"
Pro: "Was good - everything you would expect except the boarding times etc were odd. It asked you to be there at the gate an hour before departure but it only started boarding maybe 10 mins before and didn't give updates about departure delays."
Kontra: "No space in the Kayak booking to make meal requests like vegetarian, so ended up starving and without dinner until I got to the city 4 hours after boarding a late flight because VN Airlines didn't have any vegetarian meals on board. I couldn't even eat the salad as they put salmon on it. Cold bread roll and fruit... Kayak need to have at least the most common fields in the booking like vegetarian meal request."
Pro: "late flight from sg,will usually depart on time"
Kontra: "they moved to changi terminal 4. Terminal 3 is much better because of train connectivity."
Pro: "The schedule on time"
Kontra: "Change without prior notice"
Pro: "Tube entry into aircraft rather than bus"
Pro: "Transit assitance was good, would have been even better if it was highlight after ticket purchase in electronic form"
Kontra: "Took too long (more than 1 hour in queue) to check in at Sydney"
Kontra: "Entertainment system wasn't switched on immediately after take off and safety demos"
Pro: "food, crew is nice. plane is ok too"
Kontra: "no entertainment. no wifi"
Pro: "friendly crew. flight departed on time"
Kontra: "no entertainment no wifi food is just ham sandwich and this is same food you get if you take the morning flight."
Pro: "I choose this flight because of late departure time"
Kontra: "no entertainment. no wifi."
Pro: "Boarding on the 787 Dreamliner was ok French wine selection was good"
Kontra: "Food was average Limited entertainment movies etc Seat was uncomfortable and rocked either broken or poorly adjusted - thrilling on landing!! Staff did their minimum job and that's it no drinks during flight etc strange during a day flight they dimmed the windows to watch movie I hate the offset seating configuration I'm 184cm and it was difficult to stretch out."
Pro: "Everything was alright. Except I got the last seat of the plane where I couldn't adjust my seat"
Kontra: "The food was a bit salty this time."
Kontra: "Poor quality of food. We were not served vegetarian food despite our request made at the time of booking."
Kontra: "Oh Food. Again food. I have been being served the same food for more than 10 years. bread and cold meat...!!!"
Kontra: ". I was shocked to see social distancing was not implemented with no seats apart and I was in the middle of four seats. If the journey is as important as the destination, then it already failed the minute I was seated in a very intimate setting alongside strangers and seeing the economy class fully booked. The airline defended this by saying they have special economy seats but I complained that this is not equitable since the seats are limited and not everyone could afford an upgrade. Even if they could, the passengers would still be seated side by side and the total number of passengers aboard a tight and enclosed space or load factor is still very high. The airline’s policy was so inconsistent with the very rigid rules of the different government agencies upon disembarkation."
Pro: "The plane was on time ,all good"
Kontra: "A little more leg room... but all in all. Not to bad"
Kontra: "The transfer in Manila was like nowhere else. After the security check we were sent outside where buses were driving to claim our checked-in luggage to take it for another check just to drop it one minute later. Anywhere in the world if you board a flight with a stop-over you see your luggage at the final destination, not the case if you fly trough Manila."
Kontra: "Would be better if flight arrived on time & we didn't have to wait for 30 minutes on the plane waiting for a terminal to be available"
Pro: "The crew was extra friendly. The seat was spacious. Good leg room."
Kontra: "Main meal , too much rice for a westerner. Quality could improve a bit. Bread roll was below average."
Pro: "you ripped me off"
Kontra: "you ripped me off"
Pro: "Best in flight entertainment for any airline I've used"
Kontra: "More food options"
Pro: "Yes, they were nice and approachable at all time. The seat was fine, I slept most of the time"
Pro: "The crew was amazing, the seat was excellent"
Kontra: "Having the luggage checked in transit without going out to open it for inspection"
Pro: "Crew are very helpful."
Kontra: "Need reclining seats"
Pro: "Flight was on time."
Kontra: "Crew must smile and speak to passengers...poor body language. Waiting for our luggage in the conveyor and give to the guys for them to put a tag for transfer flight to London. If it is connecting flight, passenger should get their luggage in their final airport of destination. Causing delay, because we still have to queve in the immigration. Don't see the point in that."
Kontra: "Check in at NAIA very slow with little information available, could not check in online 3 flights were boarding, same gate same 1 hour time period, confusing when Bangkok flight was boarding, boarding was also stopped due to a flight arrival Child in seat behind kicking/shaking my seat - no help"
Kontra: "Delayed for 2.5 hours."
Kontra: "Seats did not recline very much. Hard. Food was very plain and starchy."
Pro: "Great crew"
Kontra: "Security at manila airport is totally over the top. I am 100% for security but 5 checks!!!!"
Pro: "Truly friendly, service minded and happy cabin crew."
Kontra: "A bit messy for the boarding but partly as unruly passengers"
Pro: "onboard service was good"
Kontra: "17 hour delay"
Pro: "Nice seats in business, good food, nice crew."
Kontra: "Door closed ten minutes ahead of schedule yet had to wait on stand nearly half an hour to push back due to airport congestion. Arrived in HKG late at a remote stand and had to use stairs and be bussed to the terminal. I missed the last HKIA Express train to HK"
Pro: "Fantastic onboard product in Business Class. Superb seating with all direct aisle access, excellent meals and friendly F/A's."
Kontra: "I was a little concerned at the lax approach to securing the cabin for take off and landing the F/A's had. The Philippine Airlines lounge is an embarrassment for an airlines hub airport."
Pro: "Aircraft spacious seats comfortable Crew very friendly and welcoming good movie selection"
Kontra: "Cues at T2 massive to go through immigration zig zag around terminal Seats don’t adjust well and little leg room when flat. Food uninspiring. Tv fixed lots of reflections. Toilets small."
Pro: "Asked for window seat, said only have one at back of the plane, I said that’s fine, ended up with three seats to myself so got some sleep on an overnight flight. Gotta be happy with that,"
Kontra: "Cabin crew had a tendency of not seeing me so I had to get their attention for the hand outs, no biggie"
Kontra: "The lounge is awful."
Pro: "Comfortable seats , clean modern aircraft ."
Kontra: "The entertainment was poor. No relatively new films . All TV programs were American. The Wi-Fi was slow at best . The crew tried hard but the attention to detail was lacking"
Pro: "Birding was great. Punctual flight."
Kontra: "My entertainment screen broke. It took the crew 7 hours to replace it. A crew member said they would sort it, bit nothing for 6.5 hours There appeared be confusing within the crew members about what food I ordered."
Pro: "Crew were polite and helpful Aircraft ? Great Bad. Awesome awful. All of those. I really was to say nice things as it’s just basics that were bad"
Kontra: "Business lounge ? Ummm totally unacceptable. It’s a PAYG uncomfortable Un stocked unstaffed waste. Food Was extremely basic. If economy fine but business!!! Very poor"
Pro: "On time, very good service, good food & wine and very comfortable. Plenty of space around the business class seat and easy access to and from seat. Large screen tv."
Kontra: "Slightly limited entertainment . Mabuhay lounge at Manila's average."
Pro: "Again lovely food and crew. Same good seats as the A350 from LHR."
Kontra: "Boarded and ready on time but 1hr delay for ATC reasons . The A330's a bit short of toilets requiring a 'queueing system' at busy times. Probably not the actual airline's fault but the ground handlers at AKL took an hour to produce my bags meaning me missing a connecting internal flight."
Kontra: "Seemed very crammed seat-wise. There was was no entertainment system system so one star is stretching it."
Pro: "Food was mostly very nice."
Kontra: "The Manila transfer process was a waste of time. Why when only transferring through at the airport you must go to an insecure area to get a Manila stamp in your passport and then have to go back into the secure area via another security check."
Pro: "No direct contact details to change flight"
Kontra: "Terrible customer service"
Pro: "Clean toilets."
Kontra: "The flight was terrible. The boarding process was improperly conducted causing a lack of overhead space in the baggage storage overhead. The entertainment system was broken and the flight transfer process was terrible and confusing. I had the worst trip in over 300 life time trips. I felt like the price was way too high for the service I received! I need a partial refund at a minimun. This flight was terrible for my 3 children and I."
Pro: "The crew were pleasant."
Kontra: "The flight was terrible. The boarding process was improperly conducted causing a lack of overhead space in the baggage storage overhead. The entertainment system was broken and the flight transfer process was terrible and confusing. I had the worst trip in over 300 life time trips. I felt like the price was way too high for the service I received! I need a partial refund at a minimun."
Pro: "Excellent crew, very attentive and polite. New/newly refurbished plane and very clean."
Kontra: "I thought I read somewhere that Premium Economy had their own toilets but that didn't seem to be the case. The Mabuhay Lounge (for those with access) is in need of a renovation and can be hard to find seats."
Pro: "Staff attended well , flight on time, well organised"
Pro: "Very happy the crew was good all in all a good flight and great value for money."
Pro: "The staff were courteous is very helpful ,the food was okay. In flight comforts were provided such as blacked , eye mask etc. iPads were provided as there was no built in tvs on the plane which provided a good inlight entertainment system. Overall this was a good experience as value for money as the price was cheaper than many other direct long haul flights"
Kontra: "The plane it’s self was quite old and tired - with no TVs however iPads were provided which was not a huge difference. There was not a good selection of beverages on this flight -most had ran out prior."
Pro: "I was very lucky to have two spaces beside me so plenty of room however I know this is not always the case. This plaine was modern with a good selection of inflight entertainment. The on board staff were extreamly courteous and helpful. Food was okay was a good selection of beverages on this flight. You are provided with inlight comforts like blackets etc if you wished to sleep -"
Kontra: "No complaints on this flight"
Pro: "The food was brilliant, the flight attendants were friendly and helpful and the films were updated. It was a lovely touch providing the toiletry bag for all passengers."
Kontra: "Limited access to water facilities."
Kontra: "I had to pay again for the ticket even when I did my confirmation with time."
Pro: "This time the seats were more comfortable"
Kontra: "Flight was delayed"
Pro: "I was updated ahead of time about the status of my flight."
Pro: "nothing to really like. the crew and staff were very friendly"
Kontra: "kind of hard to believe my other flight through PAL was the best I've taken. This must have been an older plane or something. No entertainment minimal leg room. Must have just been luck of the draw"
Pro: "The ipad loaded with movies and magazines"
Kontra: "The food needs improvement"
Pro: "Clean and new airplane. Good screen Nice staff good space between the seats"
Kontra: "Bad snacks, very limited baverage served. Limited selection of movies. very very limited TV shows. Almost no music to my taste, need to upgrade their music options!!"
Pro: "Toilets were kept clean through out the flight. New and clean airplane. Good space between the seats."
Kontra: "Flight attendant was rude in general (serving food, drinks, answering questions), he skipped rows when giving hot towels (I wasn't served a hot towel). In-flight entertainment: limited movie selection, even more limited tv shows selection. Music section was very poor, it needs more selection with variaty, known artists, more radio channels. And music tracks should be in a tracklist form with song information, not only 1 hour-long tracks of back to back music (with no info). Meals - Mains were ok, deserts were terrible in both of my flights. Snacks were also bad, a scone and beef and cheese sandwich. Very blend, white bread only and oily. We weren't served enough bevarages, so oily and high-carb foods made me very thursty. No water fountains, it'd be great to have some around since staff does not give enough beverage and I was forced to chuck my water before boarding the airplane (the water I bought in the airport after passport check!!!!!!!) It was extremely cold."
Pro: "Getting off the flight."
Kontra: "More often than not, Philippine Airlines has been our airline of choice because we found their rates to be fair and flights direct and easy. Despite the fact that the PAL terminal was pretty poor, and the food on board was never really decent, we remained loyal to PAL for quite a few years. On our way back to Melbourne from Manila on June 17, Saturday, Colin, Hendrix and I were awaiting boarding at gate 10 for flight PR 209. Having flown with PAL from Melbourne to Manila (as well as with another airline from Manila to Manchester and back), we understood that the usual procedure was to allow passengers with infants to board first. Due to the lack of order (there were no clear queues in sight), Colin decided to ask 3 different PAL personnel if there was, indeed, a priority queue for people travelling with infants. ALL THREE PERSONNEL ASSURED US THAT THEY WERE NOT YET BOARDING AND THAT WE WOULD BE CALLED UPON PRIOR TO THEM LETTING ANYONE ELSE ON THE PLANE. 2 minutes later, a PAL personnel appears with signage that reads certain row numbers and begins to call out to ALL PASSENGERS FOR BOARDING. Colin swiftly rushes to the front (me and baby in tow) and demands an explanation as to why we were told one thing but are watching them act upon something completely different. I wish I was joking when I tell you that the personnel just stared blankly at us and then carried on checking boarding passes. No apologies, no explanation offered. As soon as we boarded, Colin turned to the first flight steward he saw and asked for a complaint form and told this could ONLY be done online, to which Colin requested we be given the email/web address upon take off. The seats assigned to us were on the right most side of the aircraft, a window and a middle seat. As Colin was placing our bags in the overhead compartment, the steward called to Colin from across the aisle (past the 3 seats in the middle of the plane) to introduce the purser, Jolly Bello. Please note this was happening while people were also trying to get past and get to their seats -and Mr. bello called out across the aisle, "I heard you have a complaint??" to which Colin, baffled, replied "yes do you want to come over here so we aren’t shouting over these people?". Colin yet again told this purser what the complaint was about and was asked (verbatim) "so would you like to make a complaint against THEM?" Would the correct protocol not be to 1. Apologise for any confusion, miscommunication or poor service, 2. Take some responsibility and acknowledge the complaint and 3. Maybe come approach us AFTER TAKE OFF and not while everyone is trying to board the plane? We are no longer choosing Philippine Airlines."
Pro: "Food wasn't too bad, stewards were pleasant but had to wait ages for water. Like the 2 4 2 layout so we didn't have to disturb anyone for "comfort" breaks."
Kontra: "Checking in, a few kg overweight, they made us put the excess into our hand baggage, it meant opening our 4 cases, actually moving things which weighs less than half a kg, complete waste of time, over half an hour. Complete waste of time as it's on the same plane FFS. Entertainment via iPads, poor selection of films."
Pro: "Crew service"
Kontra: "No announcement for boarding and flight delayed."
Pro: "got lucky and no one sat next to me. Boarding was fast"
Kontra: "No Entertainment module, have to pay for Wifi"
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