Temukan tiket murah dari Bahrain ke Asia Tenggara

Kontra: "Food on the menu was not available. Some of us did not get lunch and were being offered bread. Some flight attendants were impatient with pax and unwilling to help especially with regards to Wifi on board , others were impolite"

Pro: "Great customer service, great and always smiling crew, wonderful flight"
Kontra: "the food options need to be more. an option with steamed rice should always be available"

Pro: "Live sport TV, on board wifi"
Kontra: "More livesport TVs and browsing data."

Kontra: "Crew can be more friendly"

Pro: "Five Stars Airlines, we seat Economy Class, so Airlines give us Upgrade to Bussiness Class by Free... Thank you Emirates A380-800 Flight No.903 Dubai DXB - QAIA Amman Jordan, glad fly with you,,,"
Kontra: "WiFi is free for chatting only, its better we can viedeo call on the sky... Recomended Airlines,,,"

Pro: "Emirates A380-800 Jeddah - Dubai most beautiful and big airlines, Amazing Airlines"
Kontra: "All of Crue very friendly and helpfull"

Pro: "Big Airlines A380-800 Dubai - Jeddah,"
Kontra: "WiFi On Air not work"

Pro: "Dream on the sky, all crew cabin is very friendly and nice smile."
Kontra: "Free WiFi please up for faster"

Kontra: "There was no acknowledgment of Platinum status with Qantas. I do not expect anything special, and I usually just get a welcome back, but this time there was zero acknowledgment. The seat from DXB to HKG did not quite go “flat”. The upper half went as far back as, i’d say, around 170 degrees."

Pro: "As usual Emirates deliver a very good prduct to be relied upon where ever and whenever you travel."
Kontra: "The lunch was not very hot."

Pro: "Everything was fine."
Kontra: "All reasonabley good."

Pro: "Excellent service"

Pro: "The ground staff at Emirates check-in counter who so kindly changed my seating to isle as requested and updated my Skywards membership nbr on their data base. It enabled me to board the flight amongst the 1st and business class passengers."
Kontra: "Nothing in Particular"

Kontra: "Not much food to eat."

Pro: "Service"
Kontra: "Nothing"

Pro: "Loved the spaciuos seats and great leg room. Food superb!"
Kontra: "Annoying passenfer who peobably drank too much"

Pro: "Ditto......great"

Pro: "Lovely staff....nice food have had worse. Found the seats very comfy as an average size person.Would fly with Emirates again thanks guys x"

Pro: "The plane left on time, the ride was smooth and journey felt safe throughout its entirety. I enjoyed the flexibility of the seats; the quality of the cutlery, duvet, headphones and the matteress provided. The ICE is a brilliant entertainment system; giving an array of films to watch and games to play. The cabin crew were polite, friendly and helpful, and gave an excellent service as one would expect from travelling business."
Kontra: "The interior of the 777-300 was outdated, especially knowing that 777's have gone through an interior overhaul, so I was unfortunate to not be on of those refurbished planes. The food and the Virgin Mojito was not the best as I did expect it to better considering this was a business class. And the ICE tablet and its remote is not the most userfriendly nor responsive to use, as it does get a bit fiddly."

Pro: "Good flight and on time."

Pro: "Emirates crew knows how to manage the kids well and they have the right menu for kids, right entertainment"
Kontra: "everything was mostly fine"

Pro: "Obviously Biz Class is a great proposition for a flight of this length and once again the experience was a good one. Staff are always friendly and very attentive."
Kontra: "We are not big eaters but when you leave at 10am then a lunch and breakfast is a bit of a stretch and even with light snack options we found ourselves hungry. Breakfast was not too flash"

Pro: "The crew were nice"
Kontra: "Terrible food Outdated entertainment"

Pro: "Liked The service and the spacious airplanes"
Kontra: "No choice left for dinner and would have loved a snack"

Pro: "Business class setup Bar Staff"
Kontra: "Being seated 5 rows and a bulk head away from my wife. Configuration of Two class A380 business class is at the back of the plane with all that increased movement and you have to wait for economy to exit before you can get off. Your diluting the benefits guys for economy profits."

Pro: "Same as above"
Kontra: "Same as above"

Pro: "Delayed departure. Unable to catch up time. Landed late. Bus took a very long time. Missed the connecting flight"
Kontra: "Hotel with all meals provided."

Kontra: "hh"

Pro: "The ground staff at Gatwick was friendly, helpful and efficient."

Pro: "Nothing comfort level very low. Very poor service. Looks like how to make more money by robbing customers"
Kontra: "Bought the ticket from internet after paying found baggage allowance only 20kg tried to contact airline additional 10 kg luggage price was more than the price of ticket. Seating was awfully I am 6'3" did not fit in middle seat requested several times for isle seat my legs were sticking out each time I have to get up to let pass the passengers and staff safety hazard. Have to pay additional 70 pounds sterling for under 3kg."

Pro: "Everything was good especially the spacious seats and food"

Pro: "Everything was good especially the spacious seats and food"

Pro: "The journey ending"
Kontra: "The length of travel!"

Pro: "Excellent new plane good food friendly staff excellent entertainment"
Kontra: "Staff not bring drinks regularly enough"

Pro: "Dinner meal. Seats"
Kontra: "Bed, breakfast"

Kontra: "didn't like anything about it"

Pro: "Food"
Kontra: "We reached very fast"

Pro: "Quantas Operated by Emirates is definitely not Emitrates standard."

Pro: "The flight from Johannesburg to Dubai on an Airbus A380 was the best , the return was on the 777ER it's a bit older avoid it if you can, I prefer the a380 it's roomy, more comfortable and modern, the food was good, the cabin crew very helpful and friendly and both flights were on time. I'll be flying only Emirates from now on"
Kontra: "Just the coffee was terrible lol,"

Pro: "EVERYTHING"
Kontra: "N/A"

Pro: "Just done all of that already !"
Kontra: "Just done all of that already !"

Pro: "The cabin crew were excellent. All of them. They gave me great service. It was once of the best long haul flights I've had in economy. Fantastic. I was seated in seat 80H. Please see to it that the cabin crew who serviced this area are well rewarded. If every flight had crew like these guys and gals then flying would be a lot more enjoyable."
Kontra: "I really can't find anything to complain about."

Pro: "Attention to detail all the way"
Kontra: "None"

Kontra: "From Dubai to London was very cold in the plane"

Kontra: "Food was not tasty or interesting."

Pro: "Services and attention to detail"
Kontra: "N/a"

Pro: "Seat comfort and some cabin crew we're really kind"
Kontra: "My screen was not very responsive to touch. Was challenging to navigate. I couldn't clearly hear the PA announcements"

Kontra: "Very cold. Limited new/quality music to choose from..."

Pro: "Great entertainment. Crew was calm and professional."
Kontra: "Food was ok, but I've had a lot better on Emirates. Low carb options would make it amazing."

Pro: "Crew pelayanan bagus"
Kontra: "TV nya mati. Turun di tengah parkiran, naik bis."

Pro: "The crew did a great job, seats were ok"
Kontra: "the food was not eatable"

Kontra: "Food can be better."

Pro: "Perjalanannya Tepat Waktu... Dan pelayanannya Sangat Baik Dan Ramah"
Kontra: "Terus pertahankan Pelayanannya...."

Pro: "Crew always polite"
Kontra: "Meals"

Pro: "NA"
Kontra: "Since I had to cancel the flight due to personal problems at home, it would have been better if you hadn’t reminded me of the missed opportunity by asking me to review said flight. This has caused me emotional stress."

Pro: "Helpful crew staff who assisted arranging our next connection flight."
Kontra: "Food quality can be improved."

Pro: "Checkin process very smooth"
Kontra: "Boarding process, and gate assigned is quite far .."

Pro: "Good service"
Kontra: "Old plane, walking distance to board the plane is so far"

Pro: "Despite a short delay fo boarding, everything's just great!"
Kontra: "a short delay on boarding"

Pro: "Quick flight"
Kontra: "Food was terrible"

Kontra: "Meal was terrible"

Pro: "It was a direct flight. The greeting crew member at boarding was nice."
Kontra: "The flight was late. Food and beverage was average. Crew were unengaged. Seating was squashy and I was placed between 2 men."

Pro: "Staff very accomadating throughout the flight"
Kontra: "NA"

Pro: "Cabin crew services very friendly"
Kontra: "Mediocre food, old movie list mostly. The biggest complain is both duiring the CGK T3 international outbound and inbound flight makes you walk the whole length of t3 from the departure gate as the plane for this international flight was parked at the most corner part of domestic terminal. No travellator, no buggy. Terrible for the elders.and bi assistance can be seen"

Kontra: "Food wasnt very nice, Stringy, Dry Beef, Over cooked veges and the Yorkshire pud ( I think) ??? We did not enjoy, in fact returned most."

Pro: "On time"
Kontra: "Passengers Have to walk a long way during boarding as the plane is not at the assigned intl gate but on the domestic side. Food is bland, instant noodle may taste much better."

Pro: "Quick boarding, good entertainment"
Kontra: "n/a"

Pro: "The level of care given I required wheelchair assistance to the aircraft."
Kontra: "Being woken up at 4am for breakfast, when I asked not to be woken up."

Pro: "Flight was normal. Nothing special. Flight wad on time."
Kontra: "Boarding didn't commence as started"

Pro: "Check in at Perth Airport extremely helpful. Husband has health problems. They offered priority boarding and luggage. Priority was not a priority at all at Denpasar."
Kontra: "The plane was very squished up, seating, no leg room and difficult with one aisle to get past other passengers and staff. Toilet very small.."

Kontra: "The flight was on time, everything on schedule. Everything was good"

Pro: "The boarding procedure from CGK T3 is pretty smooth and good!"
Kontra: "The food... taste quite weird. It’s a far far cry from the standard of an Indonesian food."

Kontra: "Delayed"

Pro: "Very friendly staff, excellent service, good food and clean facilities, smooth flight and great landing. On-time departure and arrival. Really a great experience!"
Kontra: "Nothing to dislike."

Pro: "Food and service is excellent"

Kontra: "i didnt like the fact that the flight was cancelled and i was not notified the staff there were no help at all , overall pathetic by then having to take a later flight i then missed my connecting flight to Melbourne which in turn caused me to delay my return by a day then causing me to miss my transport back to my home which is three hours from the airport , i was told in Jakarta that someone would meet me in Melbourne on my arrival to make arrangment for my travel home but no one was there so i had to make my own way home costing me extra money . Overall my exsperience with your airline was a disaster for a so called international airline and i would never recomend to my friends to fly with you ."

Kontra: "Garuda played loud “music” on arrival so we couldn’t watch the entertainment system. Getting onto the flight was horrid with long long long wait on the bus to go from terminal to airplane. Food was ultra salty and dreadful."

Pro: "Excellent and plentiful food."
Kontra: "Limited storage in business class seat"

Kontra: "Jakarta Terminal 3 directions are not properly set up. Confusing"

Pro: "All the flight handling is fine all the way from Perth up to Jakarta"

Pro: "Crew still manage to provide their excellent services instead of all of the problem related to boarding."
Kontra: "There's no dedicated Garuda counter for internet checked-in international passengers at Soekarno Hatta T3; you need to queue together with the other passengers. I've put a formal suggestion before to Garuda several months ago; seems nobody care. Gate information is confusing, initially shown gate number at *domestic* terminal; then changed again twice. In the end they took you on a bus-ride to domestic gate; need to climb a couple of narrow stairs (good luck for older people); the escalator next to it is set for descending only while the ground crew doing nothing. Then your plane are on the 7th queue for another 20 minutes. Food is mediocre, in flight entertainment suddenly went blank and resetting for several minutes."

Kontra: "Flight was delayed and more assistance could be provided to passenger on transit as most are not familiar with the new huge airport"

Pro: "Penerbangan lebih cepat dari jadwal"
Kontra: "Penerbangan lebih cepat 15 menit dari jadwl"

Pro: "Garuda is still the best over the other international airlines. The crews were so kind and helpful. Its pilots handled the bad weather very smooth. During the flight they kept giving foods and drinks."

Pro: "good"
Kontra: "-"

Pro: "Love Fly Ing GA"

Pro: "GA always Great"

Pro: "Food and beverage excellent. I bid for business flight but didn't get. Economy for a short 6 hour flight was acceptable."
Kontra: "That the return flight is overnight so we've had to choose jetstar on the way back"

Pro: "..service great - I normally fly Singapore airlines - but now I will always consider guruda"
Kontra: "...had same movies going to Indonesia ...and on the return journey to London being a 14hr 20 min flight to Jakarta I had watched many of the film's - I was a little disappointed to see the film list hadn't changed when I was about to sit through a 13 hr return trip !!"

Kontra: "....the food a little bland - but the constant bringing of refreshments and food made up for this .....overall - great work !!"

Pro: "bagus"
Kontra: "bagus"

Pro: "Gr8 service on land and air way to go Garuda"

Pro: "Crew always courteous"
Kontra: "Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all."

Pro: "Crew always courteous"
Kontra: "Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all."

Pro: "Organised, well turned out, polite and efficient, a refreshing change to British Airways"

Pro: "One thing that i love about garuda indonesia is their service"
Kontra: "The entertainment system need more variation"

Pro: "Gracious, smiling, helpful cabin crew."
Kontra: "Trying to sleep in economy."

Pro: "Pretty on time"
Kontra: "The food is bad"

Pro: "It was my first time flying with Garuda Indonia and i was pleasantly surprised by the service of the airline. The crew was very friendly and we even received a on-flight bag with socks and eye mask, something I only get in business class in other airlines! The food was food, for airline standards and had 2 meals and 2 light snacks despite only being a 5.5h flight!"

Pro: "Late departure but kept informed. Food good."

Pro: "The crew went above and beyond the meet my needs. I requested the Cathay draft beer Betsy which wasn't loaded, unfortunately, but the crew managed to find one in economy."
Kontra: "It was annoying the entertainment content on the A350 and 777-300ER were slightly different. I was watching a show but could not finish it."

Kontra: "About cabin crew for for more smile"

Pro: "The crew were friendly, the entertainment on offer was broad and appealed to all passengers. The meal choices were very good, I requested the LFML options and all were good except for the light evening snack at the end of our second flight which was somewhat lacking in flavours and variety."
Kontra: "The seats in economy felt cramped on the Boeing 700-300ER, with not much room to recline. This impacted on ability to fully relax and rest on such a long journey. This improved on the Airbus 350 thankfully, which much more leg room."

Pro: "seat very comfortable"
Kontra: "food and inflight entertaitment with very few choices are very poor - flight attendant always on the PA for meaningless message in 3 languages"

Pro: "Standard of the flight was good"
Kontra: "Cabin personal was unengaged rude and everything than helpful"

Kontra: "terrible food - poor choice of inflight entertainment - crew constantly on the pa"

Kontra: "terrible food - poor entertainment system with very mited choice - flight delayed as always"

Kontra: "all except the seat - always delayed"

Kontra: "flight delayed as always"

Kontra: "1h30 delayed as usual"

Pro: "The crew is very proactive."
Kontra: "I ordered low calorie meals for all 4 flights. VERY DISAPPOINTED. Absolutely unpalatable food. If someone from catering has the time I would be glad to speak with her/him and explain why I went hungry. Tel. +971561881810"

Pro: "new seating arrangement is nice"

Pro: "very friendly staff"
Kontra: "seats could be more comfortable for long flights, better food choice"

Pro: "same as previous answer"
Kontra: "same as previous answer"

Pro: "Friendly staff and very accomodating"
Kontra: "Did not enjoy the food choice, tv needed repairs"

Pro: "Good quality plane with good entertainment options. Staff were good but seemed stretched, perhaps not enough staff?"
Kontra: "Plan was 2 hours late departing, my daughter also took this flight 6 weeks beforehand and had similar delays."

Kontra: "New menu is not appealing with lesser choice and smaller portions - inflight entertainment very limited choice - constantly disturb with meaninglessness pa announcement"

Pro: "The very nice lady at Hong Kong station who checked me in was kind enough to give me an upgrade when the flight was full."
Kontra: "The food on Cathay still has not improved compared to other airlines'"

Pro: "comfortable seats with good leg room"
Kontra: "Cabin crew did not offer much service. No coffee, tea or water offered."

Kontra: "I checked in online, printed the boarding passes as I know japan probably isn’t ready for phone apps for checking in. When I went to the counter, despite being the one holding all the documents (and having organized the whole travel itinerary, the staff only spoke to my husband (Whi hadn’t a clue about the journey) in Japanese. They proceeded to check us in on their computer and insisted that we use their paperwork, not mine. What a farce. What a waste of paper and my time."

Pro: "Flight was very smooth and pleasant. The entertainment was great with lots of choices. Premium economy seats on A350 was amazing. Very similar to Qants reganal business class on their 737. But how ever the seats on their A330 was average. But otherwise all was good. I would recommend Cathay."
Kontra: "The food was very small portion and average in taste. The crew took a wile to take the trays and clear after all ate."

Pro: "We got to our destination"
Kontra: "Premium Economy waste of money , staff don’t clear rubbish away No room very disappointed won’t do it again"

Pro: "Food"
Kontra: "After my flight from Nanjing was delayed the next two flights to Sydney been overbooked and I was put on a flight to Melbourne to then go from there to Sydney. No Lounge access possible and no food vaucher offered. I had to ask to even get a small food vaucher. Bad!"

Pro: "We always fly with Cathay. Usually 2-3 times per year and feel the staff are professional and service is extremely good. I recently fractured my ankle and staff provided excellent assistance."
Kontra: "The breakfasts for economy passengers is shocking. This has not always been the case. However, Now it is presented in a card board box and of very poor quality."

Kontra: "To cold, no sleep,lake of oxygen,bag very dirty"

Pro: "The crew were very polite, efficient and attentive."
Kontra: "On the first leg of our journey the seats were very difficult to adjust. We required the help of the attendants."

Pro: "Food and drinks, service of the crews."
Kontra: "Flight delay of 20 mins."

Kontra: "Traveled from London to Hong Kong. Crew was disinterested and disorganised. No snacks available in galley."

Pro: "Superb crew and excellent service."
Kontra: "Nothing!"

Pro: "Comfortable seat"
Kontra: "Poor food and very basic (old movies) entertainment - always delayed"

Pro: "The crew was very friendly for a change"
Kontra: "When an aerobridge is used, boarding should be sequential to avoid pile ups. First the last rows should be boarded, and then the start rows"

Pro: "Na"
Kontra: "A white hair found inside the main course. The crew return it back to you."

Pro: "- Crew friendly and helpful"
Kontra: "- very uncomfortable flight - seated with someone who whined and complained the whole way - could not sleep as the person behind me snored loudly the whole night - Was sitting in the isle seat and kept getting hit in the arm every time the trolley went by"

Kontra: "Nothing as such"

Pro: "Great seat size loads of leg space and lovely flight attendants"
Kontra: "None"

Pro: "Airline staff so helpful and nice, sets had loads of space, I was seated at the back of the plane when they ran out of meals before our row, I said it's fine I'll just have bread rolls but she got me their staff meals yum, air hostess was so lovely"
Kontra: "None"

Kontra: "When we booked we asked for a child's meal and we advised of allergies. However I don't see why we would have to ask as we booked a child's seat and you have to provide the age which she is 4. When onboard from SYD/HKG and HKG/LONDON, NO meal was available for our child except for what everyone else was eating. She is anaphylaxis to shellfish, she was given shrimp!!!!! I am sure if she was given a child's meal she would not have got this. We were then told we have to advise the airline 12 hours before we fly that we want a child's meal. I am sorry but when travelling we should not have to do this and nor have we ever had to do it on any other airline. Poor poor poor!!!!"

Pro: "The plane actually arrived an hour earlier than expected."

Pro: "I do however appreciate that the plane did wait for us"
Kontra: "My flight was delayed and although my connecting flight did wait this was only because a large number of other people on that flight where not only on my flight but where coming in from other flights as well. this seems like really poor management and practice"

Pro: "Good collection of entertainment options"
Kontra: "Biggest gripe: No onboard wifi. As a business traveller, this is important to me."

Pro: "Typical Cathay"

Kontra: "Blankets were very thin, although clean felt reused. Headphones were poor which meant if Someone in a near seat was talking couldn't hear through my headset despite volume being turned up."

Pro: "Customer service"
Kontra: "The guy in front reclined for the whole 14 hour flight so I didn't have much leg room."

Kontra: "The food was simple and not enough for Cathay Pacific standard"

Pro: "We liked the cabin crew services, which were great and attentive. The food and beverage services were also excellent, with the food tasting delicious and visually appetizing. Entertainment system and movie choices were updated and varied."
Kontra: "The baggage allowance was atrocious at just 20kg, when all other airlines already have much greater baggage allowance. Even though the baggage allowance has been updated to a higher amount as of September, their system still tagged on the 20kg amount to the date of ticket purchase."

Pro: "The entertainment on the touch screen is pretty good. Economy seats are pretty good and have decent leg room."
Kontra: "The world is turning to vegetarianism and I think that all flights should now have a veg and non-veg option by default and it should not be a necessary special meal as such. The Ovo-lacto meal that was given to my wife and I was OK compared to the actual vegetarian option that was present on the menu. The airline should inform passengers in advance that a certain leg of the journey would have vegetarian options."

Pro: "Very good service from the flight attendants. They are very polite and friendly."
Kontra: "The food was not delicious."

Pro: "Cabin crew always smiling and helping out"

Pro: "Love the icecream you provide."
Kontra: "the food is no so good."

Pro: "Na"
Kontra: "Na"

Pro: "Sluruh awak kabinnya sangat ramah, tempat duduknya lega dan nyaman"
Kontra: "Wifi nya harus ditingkatkan dg pelayanan lebih baik lagi"

Pro: "left on the, arrived on time, crew were friendly and efficient, seat was comfortable"
Kontra: "Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem"

Pro: "Flight arrived on time."
Kontra: "Boarding was unnecessarily chaotic."

Kontra: "Flight was delayed - missed connection in Istanbul"

Kontra: "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."

Pro: "Full seasons of resurrection ertugrul would be appreciated. The flight really wouldn’t have felt so long"

Pro: "All was really good"
Kontra: "Long lines ( about 40 min) to get into transfer zone at the airport. I guess this is not aircompanu fault, but airport."

Pro: "the onboard entertainment system is poor: you don't have your personal screen, and the only programmes available are the saftey video and airline's ads. The flight was delayed for 20 minutes at the start however it arrived on time. So that was not really an issue."
Kontra: "The crew are professioanl and the service is OK although you need to ask for your tea/coffee. The food isn't amazing but it meets my expectation about the short flight cuisine."

Pro: "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
Kontra: "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."

Pro: "I love the food❤️"
Kontra: "2 hours delayed"

Pro: "Boarding and traveling comfort was good .As always staff were very good and attentive.Food not very good snd boring."
Kontra: "Cc"

Pro: "The plane was too hot"
Kontra: "Plane too hot"

Pro: "Vree"
Kontra: "A little late"

Kontra: "Bording the plane has no order passengers seated in the front border before the rear. I was in 32a to he worst seat on the plane"

Pro: "Again, food and service in business class were superb. A newer 777 and more comfortable lie-flat seats"
Kontra: "Business class gets only one small lavatory."

Pro: "Food and service in business class were exceptional."
Kontra: "Lie-flat seats hard as plank boards!"

Pro: "I loved the customer service and the staff are ever so friendly. Always smiling and making sure we are ok. Polite and helpful."

Pro: "Turkish do a good job of giving you a good service for your money."
Kontra: "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"

Kontra: "Flight arrived 20 mins late. Luckily my connection is 12 hours later"

Kontra: "My bag was lost"

Kontra: "The head phones are terrible."

Pro: "Istanbul Airport has good facilities and F&B options"
Kontra: "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"

Pro: "Entertainment options good"

Kontra: "Need More premier economy seats"

Pro: "Nothing much to shout about this flight. It got there safely?"
Kontra: "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."

Pro: "Comfortable seats, good food"
Kontra: "Nothing"

Pro: "Comfortable, on time and as always good service from Turkish Airlines"

Kontra: "I have a trip from Manchester to Riyadh and I have a stop in Istanbul. Manchester plane was delayed one hour, no problem, but I arrived in Istanbul at the right time and the gate was open I gave them my ticket. They told me that the sestem moved your seat to the second plane but now the plane is open. ? I waited 6 hours at Ataturk airport and had a working meeting I could not attend"

Kontra: "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."

Kontra: "The worst airline I have ever flown with, worst disruption management"

Kontra: "I missed my connecting flight in Turkey as flight was delayed. It was my worst flight experience because nobody wanted to help me. It took an hour of being ignored by various TA staff to eventually get my boarding pass to the next available flight to London. I nearly missed that one as well because of it. The staff in Turkey was rude and unhelpful and most didn’t understand English properly. There were a number of others having the same issues, it was an awful experience."

Kontra: "I could not use my ticket I was trying to extension date but customer services terrible"

Pro: "Generally better than other European airlines particularly BA and better priced"
Kontra: "Work to do on consistency with crew"

Pro: "Infinitely superior to BA on the London to Istanbul route , in economy but especially so in business. Great entertainment whilst BA have non. Also full service meals in economy whereas BA make you pay on boatd"

Pro: "Large screens, reusable dishes + silverware"
Kontra: "Plane was old, felt more squished and the seats did not decline. Also very note."

Pro: "The services was excellent."
Kontra: "Delay around three quarter an hour."

Pro: "I liked the overall plane journey."
Kontra: "Flight was delayed which caused us to miss our connection flight."

Pro: "I thought the food was excellent on both flights light , fresh and tasty. The seats were very comfortable and the staff very helpful. I was very happy with Turkish airlines."

Kontra: "The flight was cancelled and I still didnt receice my refund."

Pro: "The seat was comfortable."
Kontra: "The entertainment system was not working"

Pro: "The food was ok."
Kontra: "I lost my suitcase or had it stolen!"

Pro: "nothing really special"
Kontra: "Food is very Poor Seats are cramped and uncomfortable"

Pro: "Friendly crew"
Kontra: "The issue of excess baggage. Would appreciate to buy on line before my flight so that I know how much to carry and also that I am covered before leaving home. Payment at the airport may be too costly as well as unreasonable. It's like a penalty for having excess luggage. This is the reason I prefer flying with EMIRATES because they afford me to but pay fir excess luggage before my departure. Planning ahead is key"

Pro: "Extras provided - eye mark, socks etc"
Kontra: "My seat was unable to recline. My husband and I were moved to a middle aisle (although we really didn't want to share) only to find that the foot rest at my foot rest was also faulty. It was an uncomfortable flight"

Kontra: "The 2 flights were delayed, I went to my work late Both bags were broken"

Pro: "The tv because I got to watch a couple of movies"
Kontra: "The crew did not know what they were doing. My grandmother needed a wheel chair and the lady who took her did not allow any of us to stay with her , mind you my grandmother can't speak English. The lady also told us that she didn't need the passport or her boarding pass ??? Because of that my grandmother almost got lost , we had to wait for her for an eternity. She got very scared and very upset for what you guys did . She is an old lady and it was one of her worst experiences of her life"

Pro: "Our flight was cancelled and they gave us direct flight back to Singapore in premium economy seats."
Kontra: "This is our second experience of flights being cancelled via Turkish Airlines. Very disappointing customer care when flights get cancelled. Staff totally unprepared and untrained for such situations. We waited around for 6 hours before finding out on our own, that the flight was cancelled. The notice was not shown on the board. In all waited around at the airport for more than 10 hours before we were finally carted off to a small hotel near by at 1230am in the morning. Very little to no information given throughout the whole process, stranded with parched throats, no luggage, clean clothes or toothbrush."

Pro: "No real issues, we were served a decent meal, plane was new and the crew were friendly."
Kontra: "Flight was severely delayed, not due to any fault of the airline but we were left sitting on board for 90 minutes with very little information m."

Kontra: "I asked the website to change the destination. The reply came 12 hours before the flight. I couldn't wait so i took another flight and paid for another ticket."

Kontra: "No"

Pro: "Decent crew and food. Fairly punctual."
Kontra: "Check in was so slow. Slowest check in I’ve known."

Pro: "Excellent flight apart from the delay!"
Kontra: "Leave on time!"

Pro: "Planes and entertainment was amazing. Flight crew very good and friendly."
Kontra: "The ground staff at Amsterdam were very poor and not well organized to handle issues. Some individuals were very rude and unhelpful"

Kontra: "Good"

Pro: "It was all positives from the time we check in until we arrived in Kindon."
Kontra: "They distributed the UK landing card long after meals served and most passengers were a sleep. It would be good if they could distribute the UK landing cards straight after or before the meals."

Pro: "Behavior of crew and food. The service was excellent. The flight was clean."

Pro: "Check in process was smooth, crew amazing, food excellent and in flight entertainment exciting."

Pro: "All crews they are helpfull"
Kontra: "Food same going and coming times"

Pro: "Very prompt service and amazing hospitality. Despite the numerous times I called them for service, the staff were always polite and served me with a smile. Overwhelming hospitality really!"
Kontra: "None"

Pro: "overall"
Kontra: "seats are small but otherwise it is 5 star airline. love Srilankan."

Pro: "Friendly service."
Kontra: "Boarding process could improve"

Kontra: "Flight was late and because of that we missed adelaide flight"

Pro: "Friendly crew and great food"
Kontra: "Delay to take off"

Pro: "Acceptable but not exceptional as expected"
Kontra: "Unfortunately the it was a bumpy ride as most of the time the seat belt sign was on and crew had to discontinue services for a while. This was beyond airlines control. The crew did not distribute the Sri lankan landing cards onboard. This caused some confusions for first time travellers as they had to cone off the immigration queue and went to pick the card up and to complete. Some foreigners were unhappy about it."

Pro: "Good service"
Kontra: "Not enough leg space, cramped seats"

Kontra: "The airline needs to work on the human touch(crew). I did not understand why the immigration were questioning foreign travels for no reason. Lastly can’t reach the customer care number always gets disconnected."

Kontra: "There was no uniform procedure in the flights, crew is too lazy to perform their duties. probably the first and last flying with Sri Lankan."

Kontra: "We really appreciate your prompt response.Your customer service guidance is supportive for us"

Kontra: "We really appreciate your prompt response.Your customer service guidance is supportive for us."

Pro: "Friendly crew"
Kontra: "Despite requesting children’s meal, they were not available. Chicken meatballs were disgusting Overall, if it isn’t curry then it’s not worth having. Their curry was very nice Limited movies"

Pro: "comfortable timing for india."
Kontra: "1.we seated at UL 604 / 52K video was not updated , one one movie was displayed. 2. Crew was asking options i food ( non veg ) but they ere delivering what they had , question is why they asked option when they don't have option of serving. 3. Crew was pathetic. They discriminate with respect to whites and Indian's. Its really bad."

Kontra: "Felt like a second class train travel."

Pro: "Courteous & helpful crew."
Kontra: "Terrible seats and headrests. Highly uncomfortable for an 11 hour journey especially for senior citizens."

Pro: "Staff.. food"
Kontra: "SEATS... I flew with other airlines also but this aero plane has worst seats I even sat on.. My travel was of 10 hours and after 3 hours of departure I started having pain in my back...seat was poorly structured. . Its like cushion of seats were dead n on top of it that cushion behind back was too outside.. I was not able to sleep at all as was not comfortable.. Also there was no system at Srilankan airport.. No barriers for travelers so that people stand in cue but no one was following lines as there were none.. Will never fly with Srilankan airlines again ever.."

Pro: "Nice lounge. Good food. Friendly staff"
Kontra: "Flight was late, may not be their fault"

Pro: "Good, I intend to fly again with SriLNkan Airways"
Kontra: "The food and the seating was plenty good enough, given that the ticket is economy."

Pro: "Boarding by seat row, the cheats who tried to board ahead of their seat row were manoeuvred to the back of the queue. Splendid tactics!"
Kontra: "Food and seating were reasonable for economy, that’s what I paid for."

Pro: "Crew are very polite. Fast response."
Kontra: "Entertainment for movies no so much update."

Kontra: "very bad meal.Offered beef.rest of the menu was finished by the time they reached my seat.insisted on taking beef which I had never eaten. very sad and disappointing."

Pro: "They have great direct service, and moderately priced. And fantastic flight times."
Kontra: "The flight always leaves late from Dubai and from Colombo. Not to any fault of the airline, but screaming babies the entire flight on the way to Colombo was stressful."

Kontra: "Customer service was abismal when I needed to add my infant son to reservations. Spoke with 10 different reps and spent about 2 hours total on the phone. Poor English."

Kontra: "Quality of food has really gone down. Quite disappointing."

Pro: "Very good crew"
Kontra: "Food needs improvement"

Pro: "Good crew"
Kontra: "Old plane"

Pro: "Friendly and efficient"
Kontra: "Bus boarding"

Pro: "Gr8 service with a smile"

Kontra: "Sri Lankan seems to fly very old A320 aircraft on this route, at least for the daytime flights, and these have limited comfort in business class and rather small entertainment systems by today's standards. But it's surprising that the food quality is also poor because Sri Lanka has such amazing cuisine as a country."

Pro: "Boarding without any hassle?"
Kontra: "Boarding & food."

Pro: "Everything!"
Kontra: "Nothing."