Cari Tiket Murah dari Las Vegas ke Jakarta Soekarno-Hatta Intl

Pro: "Crew service is excellent!"
Kontra: "The seat is really cramp and tight!"

Pro: "crewe were excellent"
Kontra: "nothing !"

Pro: "Comfort as usual"
Kontra: "No idea"

Pro: "Great customer experience is what look for in any service, ANA delivers this in abundance."

Kontra: "Narita to Honolulu sector has not enough food for breakfast noting Honolulu airport has got nothing to offer!!!"

Pro: "Thoughtfulness, professionalism, patience and a lot of love put into the service."

Pro: "Overall the flight met expectations for service, comfort and food."
Kontra: "Variety of entertainment (or lack of), and the flight being continuously delayed. Even though the flight ended up departing just an hour later than initially scheduled, I would rather receive one notification for a 1-hour delay, than four notifications for 15-minute delays."

Pro: "ANA is always efficient and polite."
Kontra: "Just drinks no snacks on this flight"

Kontra: "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."

Pro: "The cabin crew was always found to be welcoming and co-operative attitude. Rest Rooms (Toilets) were found to be clean whenever visited."

Pro: "Food was ok for economy and they bring more coffee when you ask. The flight wasn’t so full so the seat next to me was empty and also I could sit in the exit isle to work on my laptop"
Kontra: "The seat pitch is such that you can’t use a laptop in a normal seat. This would have been a big issue if there wasn’t a seat in the exit row for me to borrow. Staff fine but nothing special."

Pro: "Excellent legroom. Very polite staff."
Kontra: "Buses to plane. Delayed departure. Food not tasty. Limited entertainment options."

Pro: "Food"
Kontra: "We both - Wife and me - had to pay around 200 USD for TWO Extra Suitcases in spite of both being an ANA Flying Miles Members. Hence What is the uet of these ANA Miles Club (AMC) Membership? Remains an EYE-WASH................................."

Pro: "Very efficient, friendly and helpful staff"
Kontra: "Food was gross."

Pro: "Very efficient"
Kontra: "Food was not good"

Kontra: "The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!"

Pro: "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
Kontra: "In flight meal could be improved"

Pro: "Food and Sitting Space"
Kontra: "Nothing"

Pro: "Food"
Kontra: "Sitting space"

Pro: "Shortest duration"

Pro: "I like the nice and warm service from the crew"
Kontra: "Food can be more variable but overall its oke"

Pro: "The meals were delicious. Japanese option was a seafood bento and breakfast grilled whitefish. Tasted fantastic and well presented."
Kontra: "The premium economy seat was about average. Comfort okay but not the best for sleep."

Pro: "Seat was good and slept like a baby"
Kontra: "Nothing really, slept the whole way"

Pro: "Flight spot on time."
Kontra: "Can't think of a better thing"

Pro: "Crew was professional and charming"
Kontra: "Nothing really, one of the best short haul flights in the world"

Pro: "Free alcohol on international flights is always a plus."
Kontra: "The movie selection was not as expansive as I've seen previously."

Kontra: "Seats seem extra small, narrow and short. As a window seat there was very little room between the seat and the wall. Food and entertainment average to below average (compared with Qantas, Singapore Airlines)"

Pro: "Very comfortable"

Pro: "High quality fit out, amazing flight crew, great food."
Kontra: "Movie selection could be greater."

Pro: "Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition."

Pro: "One of the best inflight meals. They serve snacks on top of main meal."
Kontra: "The shuttle bus to the plane was crowded. Limited movie options."

Pro: "Seat"
Kontra: "Food was a bit salty. Bread was so cold."

Kontra: "I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am."

Pro: "crew was very polite and everything was smooth."

Pro: "The crew"
Kontra: "No food available only drinks"

Pro: "Modern planes Clean planes Great flight attendants Comfortable seats in economy"

Pro: "As expected from the Japanese, super polite snd patient."
Kontra: "If I was going to pick on something, it would be the English announcements which were somewhat difficult to understand."

Kontra: "There was no information about connecting flights before landing."

Kontra: "Vegetarian Meal was poor. Hindu non-vegetarian meal had mystery meat."

Kontra: "Vegetarian Meal was poor."

Kontra: "movie choices were poor and picture quality bad.."

Pro: "The crew were awesome"
Kontra: "The film choice was poor"

Kontra: "Crew missed our rows a couple of times with drinks. Seat on flight from Dubai to Sydney not vey comfortable,"

Pro: "Crew helped me with a chamomile to help me sleep."
Kontra: "It was quite good"

Pro: "Unprofessional crew member how to treat as GOLD member in business class cabin"
Kontra: "No comment"

Pro: "Five Stars Airlines, we seat Economy Class, so Airlines give us Upgrade to Bussiness Class by Free... Thank you Emirates A380-800 Flight No.903 Dubai DXB - QAIA Amman Jordan, glad fly with you,,,"
Kontra: "WiFi is free for chatting only, its better we can viedeo call on the sky... Recomended Airlines,,,"

Pro: "Emirates A380-800 Jeddah - Dubai most beautiful and big airlines, Amazing Airlines"
Kontra: "All of Crue very friendly and helpfull"

Pro: "Big Airlines A380-800 Dubai - Jeddah,"
Kontra: "WiFi On Air not work"

Pro: "Dream on the sky, all crew cabin is very friendly and nice smile."
Kontra: "Free WiFi please up for faster"

Pro: "I had my seat changed due to my injured leg, staff acted swiftly, flight was relaxing."
Kontra: "They ran out of options on the food and considering it wasn't a full flight that surprised me."

Pro: "Full plane. Boarding could have been easier with two entry points into the plane"
Kontra: "Plane was late leaving but made up time."

Pro: "Exceptional flight super comfortable"
Kontra: "That i didn't receive my bucket list dream of an upgraded flight but that literally was thing that could have improved a really great flight..."

Kontra: "Nothing"

Pro: "Interior of plane was very comfortable and entertainment options were excellent."
Kontra: "Slow to serve food and drink. We had to wait 2 hours before being offered anything."

Pro: "Service"
Kontra: "Nothing"

Pro: "Crew were helpful when man sitting in front reclined his seat & knocked a full glass of orange all over my legs & seat."
Kontra: "Couldn't get boarding passes for all three flights when I checked in. Screaming kids."

Pro: "Business class was excellent overall."

Kontra: "The food was appalling and crew service very ordinary much inferior to Qantas. The seats are also uncomfortable"

Pro: "Traveling alone with a 1 year old the crew was fantastic. They gave me better seats with empty seats next to me. Helped entertain little one regularly on their own accord. Very friendly and helpful. Made a long exhausting more than trip doable"
Kontra: "I didn’t like the airport in Dubai. Cleaners locked all the disabled toilets. I walked to 3 of them. Very difficult to use normal toilet and having to leave your baby & carry on outside when traveling alone!"

Kontra: "Everything"

Kontra: "Food was bland, repetitive (poor choice and variety) Crew was unwelcoming. Had to ask multiple times for water, soda and also take away plates I have travelled emirates before so this flight was bad compared to previous experiences"

Pro: "Good entertainment. Good vegetarian selection of food. Polite and friendly crew."

Pro: "All usual good emirates services were back"
Kontra: "Didn't find anything worth mentioning"

Pro: "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
Kontra: "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."

Pro: "Attention to detail Great Entertainment Excellent food Pilot updates on timing"
Kontra: "Movie channels and music could be easier to use"

Pro: "Punctual on Time. Clean Cabin. Nice Crew"
Kontra: "They should be little flexible in timing for serving Dinner, as it happened, they served Dinner as soon as the Seat belt sign was switched off, at that time it was 4 pm local time. Since we were not ready for Dinner we suggested to bring it after an hour, which they declined stating that once they take back the trays it can not be served again."

Pro: "Need a little more leg room. Staff made sure the toilets were clean."
Kontra: "No footrest."

Kontra: "Services must be improved as far as hospitality is. Concern"

Kontra: "one of the Lady crew member was very rude. When i asked her child meal she made a very bad face and told me that u should have booked online. I explained her i tried but couldnt book coz of may be cheap fare category. It was quite embarrassing for me :("

Kontra: "didn't like anything about it"

Kontra: "they have changed how they serve drinks and food. they used to do that separately. now they club it together."

Kontra: "Boarding announcements weren’t clear and boarding was not separated by zone."

Pro: "Entertainment system really good - great choice and great screen sizel"
Kontra: "Lack of choice on main meal"

Pro: "EVERYTHING"
Kontra: "N/A"

Kontra: "I understand that the cabin crew’s job focus is not to serve drinks and food to passengers. However, I would’ve expected well-mannered employees from Emirates. I was on an aisle seat, a steward bumped on my arm quite roughly and he merely continued walking. Not even a word was said."

Pro: "On time"
Kontra: "Non"

Pro: "Extremely quiet plane since they placed people in front of the half empty plane. Great plane food and internet access, limited to text but still incredibly useful to text people from the air."

Kontra: "Food was not tasty or interesting."

Kontra: "Bad seat"

Pro: "crew food"
Kontra: "i asked for a plus blanket, they did not provide me since the plane was full, though so many people were not using it and i felt cold; none help was provided"

Kontra: "not upto the mark."

Pro: "Everything"

Kontra: "I Was sick had a flu ! I asked for tea and I was waiting for about an hour :("

Pro: "Good sleep is most important & emirates is very good in this regard. Food is only fair especially the hot food served at dinner. Wines served are generally of a good to a high standard. Some crew members are better than others. Some are really excellent including any of the Irish members of the team - they always standout with their warmth, friendship & ability to read people & situations."

Kontra: "No toilets in departure lounge! Delay of 30 minutes sitting with hardly any oxygen in cabin thought I was going to pass out. My last flight with Emirates."

Pro: "Attentive service, had a special treat for me as it was my birthday."

Pro: "-Airbus A380 from dubai to SFO and backforth was very pleasant and almost zero noise in cabin. However flight design is little awkward that it squeezed me, wife and our baby in bassinet seat. - We had opted for Asian veg food and was very tasty and was served hot all the time. - Many restrooms - Travel accessories - Great entertainment options."
Kontra: "- Cabin crew were bit rude and didn't care much even though we had baby when flying from SFO to Dubai. - Restrooms are oddly placed inside flight. - Can improve on food menu and varieties and also wish there were more snacks to munch. - Boarding process need to much more organized."

Pro: "Everything is wonderful"
Kontra: "Tight Economy Class seats"

Pro: "Service leg space"
Kontra: "Nothing much"

Kontra: "Crew was pathetic with no compassion towards customer."

Pro: "ALL seats were super comfortable, the LCD screens were like suer HD! Crew was warm and everything was just perfect!"
Kontra: "Crew didnt know about baggage transfer procedures from Emirates to JetBlue (Dubai - Boston _ pittsburgh). Knowing this shall ensure 100% customer satisfaction."

Pro: "Late departure but kept informed. Food good."

Kontra: "2:40 flight delay - terrible food and very limited choice on the entetainment system - a terrible airline"

Kontra: "About cabin crew for for more smile"

Pro: "The luggage space was good."

Pro: "seat very comfortable"
Kontra: "food and inflight entertaitment with very few choices are very poor - flight attendant always on the PA for meaningless message in 3 languages"

Pro: "Standard of the flight was good"
Kontra: "Cabin personal was unengaged rude and everything than helpful"

Kontra: "terrible food - poor entertainment system with very mited choice - flight delayed as always"

Kontra: "flight delayed as always"

Kontra: "flight delayed as usual"

Kontra: "flight delayed as usual"

Kontra: "flight delayed as usual"

Kontra: "short haul business class seat very uncomfortablev- flight delayed as usul"

Kontra: "1h30 delayed as usual"

Pro: "I paid $190 for extra legroom for an economy seat by an exit door, however the remote for the entertainment screen encroached an inch on the already VERY narrow seats - I'm six foot three and 215 pounds and both hips were in full pressing contact against the sides of the seat - TOO NARROW!"
Kontra: "Seats too narrow in Economy."

Pro: "The seats are old .. the plane is old .. the flight was delayed 2 hours, food even in first class lounge is not apetising the menu has been cut significantly.. lettuce and tomato say that they are not sourced from China .. must be from India as the quality sucks"
Kontra: "On time is an expectation that if you travel from HK to BKK on CX that it is always delayed .. common knowledge for people in Thailand.. this is bad"

Pro: "Crew very attentive. Red eye so you may need to call but very good. Comfortable aircraft slso"
Kontra: "No complaints"

Pro: "Food and drink good and staff served any time when asked no payment needed for alcoholic drinks"
Kontra: "Nothing"

Kontra: "I didn’t have a pillow."

Pro: "Nil"
Kontra: "A very old product in the CX fleet. The old exonomy seat is terrible. Service was not attentive. Entertainment system was not responsive. CX is definitely going downhill."

Pro: "Staff very professional"
Kontra: "Touch screen not working, no entertainment on entire flight"

Pro: "comfortable seats with good leg room"
Kontra: "Cabin crew did not offer much service. No coffee, tea or water offered."

Pro: "Flight was very smooth and pleasant. The entertainment was great with lots of choices. Premium economy seats on A350 was amazing. Very similar to Qants reganal business class on their 737. But how ever the seats on their A330 was average. But otherwise all was good. I would recommend Cathay."
Kontra: "The food was very small portion and average in taste. The crew took a wile to take the trays and clear after all ate."

Pro: "All went to schedule and flight attendants very good"

Kontra: "None in particular"

Pro: "Great service and smiley staff"
Kontra: "the fact that it's a 14 hour flight, i hope someone invents a faster plane soon."

Kontra: "Flight was late. I understand that there could be unexpected problems. But please do not say that due to 'operational reasons'. Sounds like BS. Tell us he actual reason. Arrived late, engine problems, passenger missing, etc."

Pro: "No drinks served before the meal. No water brought round during the night. Cabin staff efficient if a bit brisk. Food not quite OK - no imagination. Films really good."

Pro: "Staff onboard were extremely helpful."
Kontra: "Cathay Pacific lounge (The Peir) didn't broadcast boarding announcements so we nearly missed it."

Pro: "Overall speaking CX flights quality has been declining over recent years"

Kontra: "Flight delay."

Pro: "N/A"
Kontra: "Gate staff was not patient and friendly. No advanced notification before flight cancellation. Poor communication after flight cancellation. No instructions for remediation for flight cancellation only tell customer to get checked in luggage bag and go home. No initiative to handle the incident. We waited for 2 hours at the counter for explanation and information for re-arrangement for the flight. Really disappointed with this flight."

Pro: "Crew assistance, comfort and food"
Kontra: "Very less choices of movies in entertainment systems. Also entertainment controls could be better"

Pro: "Excellent crew, great food, best steak I have ever had on a plane. Fantastic overall."

Pro: "Food was good and seats were comfy :) Quick boarding and timely departures which I really like coz it got me to the destination pretty on time compared to other airlines."
Kontra: "Delay from hk to osaka :( but understandable due to technical issues ans weather"

Pro: "Good food and service."
Kontra: "The premium economy cabin configuration - it was a full flight, I was seated at the right-hand side of the cabin, and the toilet is at the left, and it was not easy and having to step on people's feet to go to the tooilet."

Pro: "Two security checks, one at the door of the plane where they take bottles of water that have been purchased after passengers have passed through immigration and security make boarding very slow. There is no priority for Premium. The staff are efficient but service is basic. No sign of staff except when they are serving food. Seats are fine for a day flight. The food is very ordinary and some dishes were not available."
Kontra: "Not a lot of choice in entertainment. Some programs have been on there for years. Premium economy is not worth the extra money."

Pro: "- Crew friendly and helpful"
Kontra: "- very uncomfortable flight - seated with someone who whined and complained the whole way - could not sleep as the person behind me snored loudly the whole night - Was sitting in the isle seat and kept getting hit in the arm every time the trolley went by"

Pro: "Friendly staff"
Kontra: "Entertainment touch screen did not work properly. Staff had yo reset it a few times but it still didn't recognise touch most of time which was frustrating. The screen should be chaned or repaired. It was cold on the plane Departure was delayed but we did not get explanation"

Kontra: "Plane got delayed for an hour, WITHOUT any air conditioning. I forgot what the captain said about the HKG airport not capable of providing air conditioning to the plane. Anyway, I began sweating after 10 mins, and it sucks."

Pro: "Like a little private apartment, glorious."
Kontra: "No wifi, limited mivies"

Kontra: "Same reason provided for Sydney to Hong Kong flight"

Pro: "What a difference after getting off BA! Staff wonderful, always happy to help and always a smile. PE seats on new A350 are great, although too much cheap, hard plastic on seat back. Very comfortable with great pitch. Food exceptional and beautifully presented. Dim sum for breakfast was sensational. Pier Business class lounge breathtaking, with several large rooms with different food options, served to you - the fresh made noodles a must - and a staffed, well stocked bar. Absolutely gorgeous space."
Kontra: "Surprised (and first time on Cathay I've seen this) toilet was revolting towards end of flight. Movie selection disappointing, as not many new releases and not all that many others."

Kontra: "Boarding gate far end of airport"

Pro: "Customer service"
Kontra: "The guy in front reclined for the whole 14 hour flight so I didn't have much leg room."

Pro: "We liked the cabin crew services, which were great and attentive. The food and beverage services were also excellent, with the food tasting delicious and visually appetizing. Entertainment system and movie choices were updated and varied."
Kontra: "The baggage allowance was atrocious at just 20kg, when all other airlines already have much greater baggage allowance. Even though the baggage allowance has been updated to a higher amount as of September, their system still tagged on the 20kg amount to the date of ticket purchase."

Pro: "Plane landed early"
Kontra: "Old plane and old seats."

Pro: "Cabin crew always smiling and helping out"

Pro: "This was the cheapest direct flight to Hong Kong so I bought it. Alsonivam a qantas member so got the points. It was a day trip for me to go so I wanted to get some sleep both ways. I'm 188cm and the seats are just a little bit close together to let you stretch your legs but ok. Entertainment system is good and window seat was ok."
Kontra: "Meals are terrible - soft mushy potatoes and scrambled eggs need a revamp, device is s bit chuck it at you. Flight out was 1.15 hours late but suited me other people were put out."

Pro: "The crew was really nice and helpful."
Kontra: "Disappointed that there was no inflight entertainment at all."

Kontra: "Manila airport traffic"

Pro: "Boarding"
Kontra: "Better seats, the main cabin extra seats were just like the other main cabin seats. One particular stewardess was very rude to all the passengers, while the steward Jeffery was very nice and friendly."

Kontra: "Boarding slow"

Pro: "Nothing"
Kontra: "The flight boarded twenty minutes late despite the plane being at the gate early scheduled departure. Baggage took another forty minutes to load. Then they decided there we were overweight (data that should be known before the cargo was loaded) and off loaded two people. Then after another delay they realised that off loading people meant off loading their baggagge, total delay nearly 2 hours The hedset socket on the entertainment system did not work The USB port did not work THey ran out of food after serving three rows, loaded four sandwiches, no wraps and 2 cheese plates for a full evening flight that was over 5 hours in duration including the delays."

Pro: "The pasta meal was quite good"
Kontra: "Some more space. Individual entertainment. Air quality"

Pro: "Getting off. Entertainment system."
Kontra: "The food. Working toilets. 10 abreast seating is too tight on 777. Avoid."

Pro: "The connecting BA flight from Houston to LHR was an old 747 and my broken window blind didn’t go down. The worst part was I paid for a bulkhead seat and once we got on the plane it turned out the configuration was different and the seat was not bulkhead."
Kontra: "Accurate configuration. A more modern plane."

Pro: "This was a quick flight - 39 mins I also got an upgrade too"

Pro: "Wide choice of films on the flight, boarding was hassle free."
Kontra: "Crew could have been much politer when asking about the food wishes of others. Seemed to have no idea how to walk through the aisles, hitting my head and shoulders more than once while walking through."

Kontra: "Seats what happened to towlets after food Also never asked if we would like water etc I felt invisible"

Pro: "Considering it was only a 2.5 hour flight, the snack was fairly good."

Kontra: "No food on the International flight from Kingston to Miami."

Pro: "I liked the room."
Kontra: "There was no entertainment. Could not get seats together."

Kontra: "Super tiny seats"

Pro: "Flight was comfortable and enjoyable. Entertainment was great lots of films to choose. Service by the flight crew was excellent"
Kontra: "Nothing"

Pro: "Flight crew were very apologetic"
Kontra: "Missed connecting flight from Miami. Only one flight per day. Had to take a flight to an alternative location, drive for an hour down the coast and take a ferry to my final destination."

Pro: "Crew were ok Captain was informant"
Kontra: "Delay Heat on plane at 98 degrees upon boarding"

Kontra: "The vegetarian meal is always vegan, I miss the dairy :("

Pro: "Great films and tasty food"
Kontra: "Had to run to gate after two buses to reach correct terminal. Saw info that flight was closing. Held up at gate due to confusion with my boarding pass. Limited leg room on flight. End of flight huge queues at Dallas airport for security. After a long flight a passenger does not need to be corralled through excessively long winding lines."

Pro: "Went on time and looked after very well"
Kontra: "Going over leg room, a bit tight"

Pro: "Crew very friendly couldn't be more helpful. Food snacks and drinks good. Very efficient boarding system the best I've encountered."
Kontra: "Roof mounted tvs a bit disappointing and the films were just repeated. Coffee needs coffee in the cup, it was just milk and water no taste of coffee."

Kontra: "Delay"

Pro: "Dreamliner plane"
Kontra: "Terrible service from get go which continued when landing in Melbourne with hopeless Qantas."

Pro: "Not much"
Kontra: "Passengers bringing hot food on plane. KFC and McDonalds odours major in first 30 minutes"

Pro: "Easy checking with great Customer Care. Made my trip enjoyable. Will use again in July..."

Pro: "Not much."
Kontra: "Staff at the check-in counter made fun of my surname. Bad start but not noteworthy unless combined with the rest of the experience. The flight was delayed causing me to miss another AA connection by minutes. Waited in line to be told I wouldn't get on a flight til the following day, they couldn't help with accommodation and I wouldn't receive my luggage until the following day. In short, AA left me stranded in a strange city at midnight with no accommodation and no luggage. It was 18 degrees and I was in t-shirt and shorts. What a memory."

Pro: "The overall service x"

Pro: "Due to a strong tailwind we arrived 45 minutes ahead of schedule. Great service with attentive attendants. However the plane was older than me, no real entertainment system or outlets to plug in smart devices."
Kontra: "Plane needs to be retired or retrofitted to accommodate smart device charging."

Pro: "Flight was on time."

Kontra: "Staff were so rude"

Pro: "It was on time. Crew were very good."
Kontra: "Plane seemed very dated. No individual entertainment No USB chargers Not much space"

Kontra: "For a flight five hours or more I was disappointed that there was no complimentary food. It otherwise it was fine"

Pro: "Seats quite comfortable. Crew ok."
Kontra: "Pitiful food offering and no entertainment at all when on previous 1.5 hour AA flight choice of movies."

Pro: "Cabin baggage allowance."
Kontra: "No food, only purchasable snacks payable only with a card not cash. That incurs charges for those that are not US card holders! And extortionate prices. Wifi based entertainment so you need your own tablet/phone. Great if the wifi works - it didn't. Neither on the outward or return journeys."

Pro: "Very friendly, constantly hard working crew. They didn't stop moving through the cabin for the whole flight. Swift boarding."
Kontra: "Extremely poor food. Airline food is rarely enjoyable but I had two mouthfuls of my pasta and left the rest even though I was hungry. Dreadful "entertainment " system. 4 tiny screens over the centre row is seats showed the in flight movies. This on a transatlantic flight. What decade are American Airlines in?! The fleet look like they date back to the '90's at best!!"

Pro: "Not much."
Kontra: "There are NO ENTERTAINMENT, and I had two flights that were more than 5 hours each. It was not operated by British, it was actually American Airlines."

Pro: "Entertainment system in Economy is really good, big screens and also plug point and usb points for charging."
Kontra: "Aisle is cramped so that you get nudged when trolley is being carted up and down. Food was pretty rubbish most of mine went to the bin (this is a terrible waste, rather not get served this and bring my own on board)."

Kontra: "Had a middle seat and didn't have the option to pick another seat without paying over 250 USD"

Kontra: "We boarded on time but were kept waiting 2 hours on the runway The entertainment system was broken so no screens worked the whole flight! Terrible,"

Kontra: "People still using mobiles as we were taking off. Crew seemed not too bothered."

Pro: "New regional jet Efficient boarding"

Pro: "Streaming entertainment with great choices Not too crowded so got my upgrade"
Kontra: "Food was disgusting... bland cheese lasagna or small wet noodle salad with piece of chicken. This menu has been going for years! Old B757 No sparkling water but 75 variations of Coca Cola"

Pro: "Boarding the plane from the back first saved longer queues. Unfortunately people cheat and the boarding officers don't send them back to the right queue. Toilets were clean. Staff excellent. I was glad all my flights were stuffed to the gunnels. Presumably that is best for the environment rather than lots of planes with fewer passengers in each."
Kontra: "Passport control with new computer ID checks was fast. Baggage was slow coming. I booked through Netflights and they didn't book me a good seat. If I could have changed it myself they should have told me. On the way to Tampa on 3rd March I couldn't check in within 24 hours and had to wait half an hour while they changed our plane. BA used to do short science programmes which I loved. Shame these have finished."

Pro: "The staff were amazing. Very accommodating and with great dispositions. Boarding was easy."
Kontra: "For an international flight the seats were extremely tiny and the plane itself only had a few tv screens posted in the middle of the plane so everyone had to watch the same thing."

Pro: "New plane with leather like seats and good entertainment system."

Kontra: "They lost 1 of 4 bags."

Pro: "- It was on time"
Kontra: "- No food although I was entitled to free snack with my status - Service was inexistant - Premium seat (front row) thanks to my One World status but no space for my legs at all - it would have been better in a normal seat"

Pro: "The flight arrived on time with my luggage, and although I booked through BA, for the first time ever, they managaged to get my special meal request correct."
Kontra: "I order a vegetarian meal in the hope I will get something edible. This was the worst airline food I have ever had. The plane was old so the economy class seats were larger than normal. There was, however, no in-seat entertainment. On the upside, I'm glad I didn't fly business class. Compared to the standard set by other airlines, the seats appeared to be from the 80's."

Pro: "The least service I have seen among all the airlines I have traveled so far"

Kontra: "The quality of the plane was a real shock after the excellence of the others on this holiday. It was impossible to sleep which was really needed on this particular leg of our journey. I asked if there was a spare pillow because I had a bad back and needed lumbar support. Also we paid a lot extra to book our seats and I could really not see why. I assume it was for the pleasure of sitting together!"

Kontra: "To be business class it's really unconfortable. Just old airplanes that should be changed and It was Avianca (No AA)"

Kontra: "The queues at immigration in San Francisco were disgracefully long. it took us 3 hrs to get to our luggage. Advice to US govt to employ more immigration officers. Airlines should report on this"

Pro: "Nothing"
Kontra: "Everything. My booking confirmation was with United Airlines only to get to the airport to find that they had subcontracted the flight to a budget airline. Eurowings. The food very substandard. If you were on a basic ticket, you were only entitled to water and no food. So people are travelling on long haul flights without being offered anything as standard. Passengers on these tickets were not aware that they would not be served.any food which is probably unethical. They offer to sell you food if on a basic ticket"

Pro: "Flight left on departure and on board air cooling system was much welcome. Cabin crew were polite."
Kontra: "Cabin was untidy, goodness knows what was stowed away at the back of seats towards the rear of the cabin, so rear of cabin was unwelcoming. Cabin crew should keep some overhead lockers for their own use. Poor sound quality on Inflight entertainment, either that or Headphones were poor. Food portions were painfully small (lunch of chicken risotto) AND I found pretzel flavoured breakfast bap unpopular."

Kontra: "United Airlines in our experience runs late putting a lot of pressure on any ongoing connections . Not clean . Staff not friendly . Only sometimes helpful."

Pro: "Generally flight was ok."
Kontra: "Food was not too much. Probably men was hungry, for me it did not taste good."

Pro: "The plane was new"
Kontra: "Flight was switched to United airlines so the confirmation number did not work and we could not check in on line. Food was the worst I have had on a flight."

Pro: "Not much"
Kontra: "Dirty seat, broken screen & headphone socket."

Kontra: "Broken video monitor on my seat and window seat. Ripped and dirty pockets on all the back of the seats in the row in front of me. Just a feeling of disrepair."

Pro: "The controlled and orderly way when boarding."
Kontra: "The staff from the desk was unfriendly. On boarding no one showed you where your seat is located. The food was dreadful. The same aweful pasta meal on the outbound journey was served again. During the flight I was feeling very unwell I asked the flight attendant our axeick bag which she brought, but I was told to go to the toilet. She did not return to enquire after my well being. I was in the toilet for 5 minutes. Very uncaring. The tea was cold when served"

Pro: "Comfortable and efficient"
Kontra: "No vegan food options left"

Pro: "I liked everything was excellent"
Kontra: "There was a 10 minutes delay"

Pro: "My daughter traveled as an unaccompanied minor overseas and was taken care of reasonably well. The staff in LAX were not as friendly but then I am just glad that everything was handled for her at such a young age being taken through such a big place. My daughter said she slept very little overnight due to a rude passenger who was talking very loudly and using a phone. But over all she was happy with the in-flight entertainment and I was pleased with the amount of baggage allowed at no extra fee."
Kontra: "The staff were a bit impatient and rushed. Didn't seem to notice the actions of rude passengers."

Pro: "Very friendly cabin crew. Sufficient food, quite tasty."
Kontra: "Extra charge for spirits. Only beer or wine complimentary. Poor headphones and image quality so overall entertainment mediocre."

Pro: "On time"
Kontra: "No snavks"

Pro: "Very pleasant attentive crew and ground staff. An aborted takeoff on tarmac meant a return to the departure gate and the plane taken to maintenance. The ground staff were superb in dealing with a full plane load of passengers many of whom had onward connections. This meant we had to stay overnight and fly first thing the next morning. Full marks to United for dealing with a potentially dangerous situation and then assisting everyone back in the terminal."

Pro: "Service was very good, they were on time and considering the flight time food was good too."

Pro: "Despite sitting in the middle seat and being well over 6 feet, there was room."

Pro: "The journey was smooth"
Kontra: "None"

Pro: "Very nice people working and good service."

Pro: "No faults"
Kontra: "Very pleasant flight"

Kontra: "This airline was by far the worst I have used in years. Their staff, service and facilities need improvement"

Pro: "Entertainment and the crew"

Pro: "Nothing really everyhing was mediocre."
Kontra: "Delayed baggage, smelly flight, food"

Pro: "Although I arrived a few minutes late, the check-in agent managed to get my bag on the flight. When I missed my flight, the agent quickly got me on another flight (with a competitor airline), with no additional charge."
Kontra: "The short (10 minute) boarding window contributed to me missing my flight (by a few minutes). Very annoying."

Pro: "Getting back to the UK"
Kontra: "When booking with Lufthansa I don't then expect to be on a united airlines flight Terrible customer service and substandard old uncomfortable aircraft"

Kontra: "The movie not updated. No chinese movie. Love the pillow and blanket at business flight."

Pro: "Pleased with all"

Pro: "The flight attendants were polite, helpful and super patient with our kids."

Pro: "On time"
Kontra: "The flight attendants were rude, impatient and generally seemed unhappy to be working on this particular flight."

Pro: "Friendly staff, happy to help"
Kontra: "Was all good"

Pro: "The service and convenience was excellent. Straight forward and smooth transition throughout boarding and catching connecting flight"
Kontra: "The piece of mind given to me by the staff with baggage and connecting to the other flight"

Pro: "The cabin crew weren't charging people for alcohol on the flight"
Kontra: "On checking in we had to use a machine to print our boarding passes and take our bags to a bag drop in Newark. The man proceeded to put a large tray on the conveyor belt, swing our bags in the air then smash them down into the tray. This was done to both bags as if we weren't there. Had there been something expensive in there it would have been totally destroyed. He really couldn't have cared less about our bags and their contents. We were talking to a woman on the plane who was telling us that a woman a few rows behind who had a new born baby as was told she would be given a seat with extra legroom had this taken away from her to United could sell the seat to someone paying for it. The chicken and orzo dinner was absolutely revolting. The orzo was so over cooked that it just turned to mush and the chicken really didn't taste like it had ever seen a chicken. All this combined with the issues we had on our flight out show that United are scum and just see you as ££. Sorry I cant be more complementary than that, its just the truth."

Kontra: "Had anightmare will complain to united diect"

Pro: "Check-in at Heathrow T2 staff were excellent and very helpful."
Kontra: "Price of a small mug of coffee £3.85 and it wasn’t even Starbucks it was a machine at the weatherspoon’s!"

Pro: "Crew help and service"
Kontra: "Lending was bumpy. , Internet was not Working and no entertainment chenal as well"

Kontra: "Entertainment was awful. You have to watch movies on your phone and then the wifi/app doesn't even work!"

Pro: "We had an aisle each! The staff were friendly too."
Kontra: "A slight delay"

Pro: "They got my vegetarian food order right"
Kontra: "Old airplanes both there and back, we had a choice of a few movies on a TV that we couldn't access on demand so you had to start half way through, and the quality was appalling. We were supposedly promised we could stream onto our devices via wifi but this didn't happen"

Pro: "Crew did a great job. Air China had much better food service."
Kontra: "Seats two small, not enough room to stretch your legs. Bathroom to small. Designed for people less than 150lbs, and 5'-6" in height Not comfortable for people over 6' tall."

Pro: "Everything"

Pro: "Security Video was interesting. Seat was wide and comfortable."
Kontra: "Food was tasty, but strange smell was contaminated. Announce was so fast and unclear both English and Japanese. I felt no intention to communicate."

Kontra: "The flight was full to capacity"

Pro: "Boarding was really easy"
Kontra: "Not only you have to pay for checking one bag, not only you have to pay for a poor meal, you also have to bring your own device to watch a movie!"

Pro: "It got us from a to b but not much more to be said!"
Kontra: "The idea of the entertainment system broadcast to your hand held device is fine - it didn't work for me though."

Kontra: "For an international flight, there should be more amenities like charger etc."

Kontra: "Southwest has much better experience."

Pro: "Flash for mac did not install"
Kontra: "I felt like I was on my way to my death"

Pro: "Crew. Aircraft selection."

Kontra: "Because the flight to Houston sat on the tarmac for so long, no one was able to get food in the airport before boarding this flight. I was at the back of the plane and there was NO fresh food available once the flight attendants reached the last 6-10 rows. Unacceptable that there is not enough food options for all passengers. By the time I landed in Panama, I had not eaten for 13 hours."

Kontra: "Ended up sitting on the tarmac for 30-40 minutes. Many people almost missed or did miss flights."