Temukan tiket murah dari Louisiana ke Bali

Pro: "Lovely crew."

Pro: "Food,"
Kontra: "Nothing"

Pro: "The 2nd flight plane was alright"
Kontra: "Flight attendants have poor English and get upset if you ask for snacks or anything that makes them have to get supplies"

Pro: "I liked sleeping"
Kontra: "The flight attendants don’t understand English well so asking for water or some items I was completely ignored. To make up for lack of WiFI actually the entertainment system is awful. They ran out of food items and did not return to replenish drinks or remove waste"

Pro: "Yes, we were unexpected and surprised being upgrade to premier class"
Kontra: "no complaints. very appreciated our upgrade, since we went to Prague for mother-in-law's funeral, we were absolutely exhausted.This up grade made an excellence different to us. Thanks very much."

Pro: "Services from the crew and the seat are what expected being in eco-normic class."
Kontra: "can upgrade or afford to go by at least business class"

Pro: "Great service and a very friendly crew."
Kontra: "The food was ok, average and nothing special."

Kontra: "Great value ,excellent and friendly service."

Pro: "Services"
Kontra: "No, all good"

Pro: "Great leg room even for tall person. Food is good and there's enough choices."

Pro: "Great service, plenty of leg room, exceptional staff. Toilets refreshed often. Will def fly again."
Kontra: "More detailed online infor for kids food. Australian fried rice varies greatly from korean!!! Potato crisp packets of chips would be a good snack option for kids instead of prawn crackers / brownies. Kids like plain stuff!"

Pro: "Crew, food, comfort, entertainment and many good things"
Kontra: "I love everything"

Pro: "Punctual take off and landing, attentive crew, excellent entertainment system (Especially for short haul flight). One of the best meals I’ve had in the air too - great that this along with unlimited drinks was free!"

Pro: "Legroom was generous, crew were attentive and polite, although alcohol availability was stingy."
Kontra: "Food quality was poor bordering on tasteless, more importantly service of lukewarm egg meals is guaranteed to earn an "Air Typhoid" award, and is inexcusable."

Pro: "We liked the boarding in Atlanta and in Seoul with the people boarding by the numbers of their rows - boarded the back rows, then the middle then the front. Worked so much better than everyone rushing to get on! Flight attendants were very helpful with everything and always kind. Loved being able to sit in the exit row seats!!"
Kontra: "Food was okay - we fly Korean Air whenever we travel to SE Asia and it seems the food is the same no matter what flight we are on. We like the pizza snack better than the bun with meat inside they served us on this trip."

Pro: "Same as above."

Pro: "Boarded on time; everything efficiently done; pleasant staff. Breakfast was not great - too sweet overall. Usually korean does well with food."

Pro: "Food was really good - nice mix of Korean and European menu. Good entertainment system; attentive staff offering drinks and snacks. Comfortable chair."
Kontra: "We boarded late but the communication was good."

Pro: "Great legroom. Food better than last Korean Air flight a few years ago."
Kontra: "Changed to smaller aircraft, last row in the aeroplane."

Pro: "Comfortable flight with a nice crew. An overall good experience."
Kontra: "After arriving, the waiting time for receiving a VISA was quite long for people staying longer than the regular 3 months."

Pro: "I received a meal for a two leg flight of overall only 4.5 hours. The seating was nice and the food was very tasty. I love the layout of the Incheon Airport as well as the transfer experience."

Kontra: "Good that have a night in the hotel to stretch and a good night sleep and a proper meal, and are all included within the ticket."

Pro: "Very professional crew good service"
Kontra: "Nothing really pilot couldn't understand him but does it really matter unless is an emergency"

Kontra: "It was delayed for two hrs for 50mns domestic flight. An i missed connecting bus so had to pay extra 100usd!"

Kontra: "Korean Air refused to provide accommodation for my 19 hours layover even I had two flights with Korean Air. The reason provided was simple: "We don't have you on the list". The fact that it's 8 pm and had known nothing about South Korea meant nothing."

Kontra: "I would like to have a vegetarion menu option"

Pro: "the company you gave too me were no good i did like then i hope you please do not give that company too no one i did take the fly on Korea air korea air is good but not the company you gave too me too by my ticket from"

Pro: "From the April 12 Sydney to Seoul flight, the landing at Seoul was so smooth, so professionally done I hardly knew we had touched ground. That Captain has much to teach all pilots wanting a higher standard to their skills and the recognition of these standards. That caption is worth his/her weight in gold, giving Koran Air a gold standard. To compare, the landing at Osaka April 12, late at night, was done by an apprentice who has much to learn from your gold star captain.."
Kontra: "The same Sydney to Seoul flight, crossed the Qld Great Barrier Reef around 11am April 12. Having a window seat, so much detail of the Reef was visible which greatly surprised me. Beautiful colours galore. Having my face glued to the window at this time, I was unaware of cabin happenings. A male steward tapped me on the shoulder and said "Close your window blind". The beautiful scene outside my window was a first and being 76 old, likely not to happen again for me. Naturally, I ask the male steward "Why", He repeated 4 more times, "Close your window blind". Each time my reply was the same, "Why". On his last request, his voice raised, so in turn, my reply was raised. Sadly, he walked away silently, hands waving in disgust. Only then did I realise the cabin was completely black, no light seen. If at 11am, traditionally, this is a custom, a service to passengers on that particular flight, the male steward didn't say. He clearly expected to be obeyed and didn't expect a challenge. But also felt I didn't deserve a reason for his, what clearly was a demand. Would he have treated a male passenger differently. I flew economy because that is what my budget demands. Flying is not common for me but certainly a thrill that demands a window seat. I give much praise to all other staff, especially the captain landing that very craft at Seoul. At my age, years of experience allows me to be aware and notice. A beautifully presented mature female stewardess in economy, served me. When I requested a beer with the main meal, she said I will give you my favourite. I knew this was double talk for having only one brand beer left, that was a weak American beer. I watched this lovely lady many times being distracted by other staff with questions and 2 other passengers near me, asking for changes. She never blew it. And she passed me in the Sydney terminal, end of the day for her and believe it or not, she remembered me. She was not in such a hurry to get to her destination, that she gave time by turning her body, giving me a wide smile with eyes saying, Yes, I served you. You see, she's never off the job of customer service. I learned much, flying with Korean Air. Many thanks, Sally"

Pro: "Service, food, entertainment"
Kontra: "Can't choose my own seats"

Pro: "for the flight from Seoul to Singapore, the flight was superb. In-flight services was perfect. food was excellent and the air stewards and stewardess were all very helpful and full of smiles."
Kontra: "Check In process at Seoul Counter. the check-in was stressful. the ground staffs insist on using Check-in Kiosks provided even when it was not working as it should be. Ended up being bounced from one staff to another."

Pro: "I like all the email reminders and alerts"

Pro: "Boarding is systematic, all items in order. The food was nice. Love the leg room space."

Pro: "Flight comfortable, service superb, clean and smooth flight. They went all out to make everyone feel as comfortable as they could."
Kontra: "Scrambled eggs were overlooked. Breakfast lacked variety. Otherwise, it was all good."

Pro: "Service and Food was great. The hygiene was good."
Kontra: "The audio on inflight wasnt working on leg 2 of the journey i.e. from Seoul to SFO"

Pro: "- Great Service by inflight crew. - Very good Indian veg meal options i.e. Hindu Veg Meal and Asian Veg Meal. I would suggest the non veg folks to try these next time."

Pro: "Aircraft is well kept and clean. Crew members are attentive and alert.check in process was fast and efficient."
Kontra: "Charging of excess baggage on second piece of luggage checkedin. Amount is too steep. Selection of movies could be expanded esp the korean selection since its korean air? Current selection of korean movies was only 5!"

Pro: "Service was immaculate, friendly staff, smooth flight, comfortable plane. Wonderful experience, would recommend it to everyone."
Kontra: "None"

Kontra: "As I was about to board, I was denied carrying on my backpack with the few items I would need for the flight, so I was forced to put them into my carry-on suitcase which was loaded elsewhere, out of reach.. The insanity of it all - so glad the woman can count to two - is that I was forced by this angry person to carry my laptop and tablet onto the airplane in my hand, as she absolutely would not allow me to put them into my empty backpack, claiming this would constitute a third item. Of course, no one else was forced to take their computers out of their protective cases, only myself, because it was a backpack. I am 66 years old, travelling alone, and frankly am not the only international traveler who experiences unbelievable rudeness when in US airports."

Pro: "The crew were excellent."
Kontra: "I would have liked to have had a wider selection of movies. I would also have liked to have a hard copy menu to look at prior to meals, as unfortunately I couldn't always understand the crew, even though they were fantastic. With a little more detail I could have determined whether something was spicy or not."

Pro: "I liked their positive & happy attitudes as well as their work ethic."
Kontra: "Perhaps there could have been a larger & wider selection of movies. I would have liked to have had a hard copy menu so that I could make a more informed choice with my meals."

Pro: "The air hostess is very kind and helpful when she noticed that I was not well and she has offered me a honey lemon drink even I didn't request."

Pro: "screen contents very good"
Kontra: "seat is smaller than other flight"

Pro: "You can go on a free city tour if you are transiting at Incheon airport. Also fantastic public area for transiting customer with free showers, upholstered day bed, charge stations. Paid massages , Paid airport hotels or lounges with buffet."
Kontra: "There was nothing we didn't like about our flight to Seoul"

Pro: "Friendly service and food pretty good. Great price for value."
Kontra: "Seating was changed even though i prebooked."

Pro: "Great value plus layover hotel bonus"
Kontra: "It was all good"

Pro: "Indian music in Audio section and Bollywood movies"

Pro: "in a relatively short flight I was surprised of the quality of the service, the entertainment and how small details were taken care of."
Kontra: "Nothing"

Pro: "I like that KE is lenient with the baggage allowance of 23kgs per piece that some can still go up to about 25kgs due to measurement system used (Metric vs. US). I also like that KE has bigger leg room even in the economy class."
Kontra: "I don't like the fact that KE charges the 3rd baggage (excess baggage) US$200 for only up to 23kgs. Anything beyond that is additional $100 for only up to 32kgs. another $100 beyond 32kgs. I will state for a fact that Cathay Pacific only charges US$150 for the 3rd baggage and is already up to 32kgs. Perhaps this is something KE would like to look into. In spite of Cathay Pacific's excess baggage rates, they have a smaller leg room in the economy class."

Kontra: "Again, my special meal request wasn't found and I ended up eating nothing"

Pro: "checking in at Changi Airport is always a pleasure, helpful friendly staff"
Kontra: "the food is disgusting"

Pro: "The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat."

Pro: "The crew service is good. Not great, but still above average from other flagship carriers."
Kontra: "The seat (B787-10) is so cramp!!!"

Pro: "What can I Say. It's Singapore Airlines"

Pro: "Crew very attentive but not intrusive. Food very good."
Kontra: "I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair."

Pro: "Crew were helpful and attended to any needs that we requested. As I am a big person the seat is never that comfortable but Singapore Airlines seating is more spacious than other companies I have flown with."
Kontra: "The food was not too attractive, better variety of main meals"

Kontra: "Food"

Pro: "Helpful with our 2 year old"
Kontra: "Baby change area is very small"

Pro: "Crew will try there best to help you in anyway"
Kontra: "Missed my connection so lost bags . Took 2 days for them to get to me."

Pro: "The crew were excellent"
Kontra: "Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly."

Kontra: "Change the food menu, boring with the same menu"

Pro: "Yes the SQ802 and sQ807 was excellent"
Kontra: "Returning flight food short be better SQ807"

Pro: "The crew was great as usual. The food was good"
Kontra: "Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away."

Pro: "More space then previous flights. Attendants very pleasant and helpful."
Kontra: "Ran out of the food choices by the time they reached me. Had to make do with what was left."

Kontra: "We ask for wheelchair help from Perth to brooome but it was not provided ."

Pro: "Seats are big as old plane"
Kontra: "Very old plane, entertainment system therefore very old too. Service was slow, 2 hours after start till they serve dinner, another 1 hour to clear. No special boarding for staralliance gold members"

Pro: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Kontra: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."

Pro: "The staff is amazing and know what parents of bubs need."

Kontra: "Ran out of options for dinner and could not eat the macaroni cheese they had on offer, so got 2 small packets of nuts instead...international flight running out of food options? Pretty slack. A part of the interior wall fell off onto my foot upon take off and I had to hold it in place for a while until a hostess came....doesn’t give you the best feeling when the plane starts breaking on take off. One of the male stewards was appalling towards a young mum I sat next too...too the extent of giving her dirty looks because she spilled a bit of water on the seat and then told her she had to pack everything away she was using, including the baby wipes! I stepped in and told him how this was not ok and all other staff members were helpful and he was making this Mum upset. He should not be working for such a people friendly reputable airline! Maybe Jetstar instead! Was appalled at the entire flight to be honest!"

Pro: "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
Kontra: "would like regular water bottles to be available for drinking"

Pro: "Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!"

Kontra: "Older plane not so comfortable for a long flight. Movies, not much choice and far away from seat."

Pro: "So good to get on a flight where I can fit in the seats..."

Pro: "Friendly and helpful crew. Efficient service and good boarding. Seemingly wider seats than the newer A350s."
Kontra: "Positively ancient entertainment system with poor selection and bad visual quality. Ads pop up every time you go into another menu. If you're flying SIN->BNE I'd avoid the 7.20am departure, you'll get the old 777-200s rather than the A350s they run on other departures."

Kontra: "Cabin temperature too cool"

Pro: "Flight crew great"

Pro: "The trip was uneventful, with the usual excellent service."
Kontra: "Nothing"

Kontra: "SQ860 flight on 4th April morning delayed and greatly affected my today trip scheduled."

Pro: "Nothing"
Kontra: "Poor service."

Pro: "Excellent flight experience"

Pro: "Able to check luggage in 48 hrs before flight saving $50 storage fees, so went back into CBD for the day."
Kontra: "20 mins late boarding meant plane left 35 mins late although still arrived on time."

Kontra: "Inflight entertainment wasn't as extensive as in previous years."

Pro: "Great service"
Kontra: "Nil"

Kontra: "leg space"

Pro: "Food"
Kontra: "Crew"

Pro: "Modern Aircraft , good seat ,Crew friendliness"

Pro: "Was very old plane but was good"
Kontra: "Food and crew was well"

Pro: "Nothing specific"
Kontra: "Menu is average but get they need to cater for wide variety of tastes"

Pro: "Very good service! Lots of flight attendants and they were kind the flight was long, but mostly smooth. The entertainment was good and there was a lot of it."
Kontra: "The flight map was a mess. It either said we had 115 hours of flying time or 3.5 hours. Also, it showed the plane pointing in the opposite direction that we were flying in. A minor issue, but weird."

Pro: "Wonderful and warm crew made me feel at home. Loads of entertainment but best of all, comfortable seat/bed allowed for a goodnight's sleep!"

Kontra: "Crew was very poor in responding to any requests. I am usually very quite and light on demands as i hardly hit call button on the seat to get any assistance, but during meal, I was asked about drink and I opted for Ginger ale. Crew said, she will get back to me and I did not hear from her for another 10 mins, then there was repeat serve of drinks and I was asked if i needed any thing and asked the same drink, but then I was asked to wait. After I had finished off my meal and ready to go to sleep, someone was bringing my drink out and I then respectfully say no to it as it was bit late after the meal and asked for water instead and did not like the look on the face of the crew member. I saw it happening with other passengers as well and was under the impression, the whole crew performance was pretty poor and SIA was not up to its high-standards as I always like to fly with them. I will look for different option next time"

Pro: "The trend to offer more comfort in Economy Plus and similar leads, of course to less comfort in normal Economy class. The ticket price was certainly attractive but it is doubtful that it was good value. Economy Plus might not be good value either."
Kontra: "Barely enough legspace. Some seats recline more than others, if you're sitting behind one of those you're out of luck."

Pro: "Very friendly crew & modern aircraft"

Pro: "Everything was smooth. Although we took of a little late but we landed as per schedule. Service was personalised! Great trip."
Kontra: "Nothing....."

Kontra: "Old plane. Old in flight entertainment."

Pro: "The wonderfully kind and friendly air hosts and hostesses"
Kontra: "Nothing"

Pro: "Friendliness of crew"

Pro: "The cabin attendants kept us well hydrated."
Kontra: "The entertainment options were mediocre. Gluten-free meal may have contained traces of gluten."

Kontra: "cramped uncomfortable seats freezing cold"

Pro: "On time. Attentive crew."
Kontra: "Old TV screen that was difficult to see. Looked like it was from 1990. Limited movie selection."

Pro: "The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available."
Kontra: "Can't think of anything, everything was very good."

Pro: "Qatar Airways ground staff and cabin crew were excellent throughout the journey. The cleanliness and comfort of the plane was also fantastic."
Kontra: "I can't think of anything that wasn't good."

Pro: "As always crew magnificent"

Pro: "The crew was amazing"
Kontra: "it would be better if the flight departure on the scheduled time"

Pro: "The A330, despite being an old plane, had really good recline."
Kontra: "The entertainment was very outdated."

Kontra: "Headphones- only one channel."

Pro: "Crew was exceptional. QSuite very comfortable."

Pro: "The attendants were great."
Kontra: "The food on all 4 flights was ok. Could have been more interesting recipes and dessert. The seats on all flights were consistently hard and stiff. It was impossible to get a decent rest because of that as well as the areas being pretty cramped."

Kontra: "Entertainment on the Boeing 777 suffered from access problems"

Pro: "the new seating in Business Class is very comfortable and so similar, although slightly less spacious, than First on some carriers. Crew is top class. Doha is a great airport too. I prefer it to Dubai."

Pro: "Awesome leg room in economy. Helpful staff."
Kontra: "Main courses weren’t all the great."

Pro: "We received friendly attitudes with lots of soft drinks. Upstairs in the airbus was good as my seat was near the emergency door, where I had room for my long legs. I was given aisle seats on both return flights so I could move about more. The meals were lovely. The airbus was good for peace & quiet from crying children."
Kontra: "I had left an expensive style of neck/travel pillow i left in my Perth rental car but wasn’t supported to pick it up. I had to arrange for the car rental firm to post it. We had over 3/4 hr to fly. We were boarding. It’s a shame there wasn’t a quick way of getting my pillow to me without customs bureaucracy. It was a simple mistake. A toilet was blocked and temporarily unavailable. Some passengers were taking a long time and queues were building at different times."

Pro: "Everything....The service,the food,the in-flight entertainment(so many films to chose from) the flight attendants were brilliant,the flight was smooth it went by so fast as though time didn't exist.I recommend Qatar Airways to everybody."
Kontra: "Can't find any fault...Sorry!"

Pro: "Fabulous crew, good choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Seats are comfy and spacious, much wider than Emirates in the same class (who offer only an extra 1/2 inch width over economy). Amenity kit a quality piece that is both practical and useful."
Kontra: "Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Pro: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Kontra: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Pro: "legroom"
Kontra: "being in the middle of three"

Kontra: "Had an 11hr delay overall, 3.5hrs sitting on the tarmac only to be told to disembark for dinner at the airport. Then told that we won't be getting on until 7am the next day, but only really started boarding at 8:30am. By the time we were told about the reschedule to the next morning, it was too late to get a hotel room (too far away) and was told that I could use a 'Quiet Lounge' at the airport (which wasn't quiet). While waiting to board at 7am the next day, ground staff told us that they had to change the plane so there would be a further delay. On boarding, we discovered that it was the SAME PLANE."

Pro: "Polite crew, food was pretty good."
Kontra: "Did not have the duty free item I pre-ordered. I asked the crew 4 times about it, four times because they said that they would check but they never got back to me to tell me that it was out of stock; until I pressed the issue."

Pro: "Choice of flight from Utapao really was a no brainer. 45 minutes from home to departure lounge, had I flown from Bangkok I would still have been on the motorway! Everything went like a dream, a huge thank you to all at Qatar Airways, a true quality service."

Pro: "Excellent service from check in to disembarkation. I was surprised at the amount of leg room, as being a 6+ footer it has always previously been an issue, but not with Qatar."
Kontra: "Only downside was the lack of the free traveller pack, eye shade and ear plugs, sleep was denied as I could not block out the sound of the very talkative travellers behind me."

Pro: "I enjoyed my flight,it was a smooth trip from Doha to Manila, the Cabin Crew received adequate training on taking care of people, as a professional nurse who is use to taking care of others ,I see someone else looking after me and I really appreciate their efforts. Shortly before we landed at Manila, we were informed that in order to meet international flight rules and regulations that insecticide will be sprayed we were advised to cover our nose,as a medical personnel I see it not good cos it can trigger an Asthmatic attack in a known asthmatic patient ,it was a lovely journey"
Kontra: "I enjoyed their meal and services wanted to be Oliver Twist"

Pro: "I was met with a warm smile which made me feel welcome. The staff were friendly and professional. Even though it was a full flight, I did not just feel like a number, top airline. I will choice them again."

Pro: "Good service!! Good food!! Great staff!!"

Kontra: "No food on board!! Staff says it got over when i have selected my food selection!!"

Pro: "quick"
Kontra: "nothing"

Pro: "I took advantage of the upgrade offer, and it was well worth it."
Kontra: "Too many mosquitoes, but I'm not sure how they could have stopped them coming on board."

Kontra: "going with RJ in the first leg"

Pro: "- Service - Food Quality"
Kontra: "- Food Quantity - Entertainment System - very limited (or old) options - No Internet - Leg Space is challenge"

Kontra: "- Leg Space is challenge"

Kontra: "I missed my flight from Nairobi to Melbourne then the airlines asked for penalties and fare difference which in total was much higher than booking a fresh one way flight. I felt that the crew at Nairobi airport handled the situation pretty well however, the staff at the Nairobi reservation office were a bit cold and not very helpful."

Pro: "Boarding was quick and I liked that they didn’t make many announcements which can often keep passengers awake when they’re trying to sleep. Lights were kept off for the duration of the 14 hour flight which was good."
Kontra: "I felt that the service was slow and the food was poor. Water was not offered during the flight as is the norm with other airlines. Toilets should be cleaned more regularly. Advertising at the beginning of the inflight entertainment became very repetitive when watching short tv shows."

Pro: "Great food, great help when travelling with baby, affordable price. Entertainment system was a bit annoying with unusable unresponsive touchscreen and unintuitive menu."

Pro: "Crew were helpful and not interefering in long flight"
Kontra: "Flight from Qatar to Seoul was quite old I believe. USB on my chair did not work and media in LCD screens were not new enough. seats were quite old and not convenient for 10 hours flight."

Pro: "Generally good experience at least as far as a very long flight with two children can go. Good food with plenty and quite healthy snacks for kids. Very friendly and attentive crew, comparably comfortable seats, clean and comfortable bathrooms (what not always has been my experience with other airlines)"
Kontra: "Due to a misunderstanding at check-in we have been seated away from a baby bassinette (although booked) to sit together with my husband, nobody asked what my preference would be (sitting as a whole family or having a bassinette) and a 17-hour flight with a 9month old baby constantly on my lap was challenging. Also a very disappointing selection of films and documentaries for adults. I ended watching a kids movie with my older daughter and it was the only thing I found appealing. Kids section very good though, my 5-year old was glued to the screen and all the options had my approval :)"

Pro: "Great on board bar"

Pro: "Have flown emirates and etihad business - now sampled the best by far. Qatar's a380 was incredible but the a330 on wind leg whilst not as nice was mademupmfor by the best crew I have experienced ever - WOULD NOT HESITATE TO FLY AGAIN"
Kontra: "The Oryx system lackedmin recent movies ....that's the only complaint"

Pro: "The was very hospitalty"
Kontra: "Every thing was amazing"

Kontra: "I was seated between two overweight/obese passengers and as such was very uncomfortable throughout the long-haul flight. There was very little room to move as their body habitus spilt over onto my seating area and occupied the arm space. There needs to be serious consideration to make it mandatory for overweight/obese passengers to purchase two seats to accommodate their size."

Pro: "Food and entertainment"
Kontra: "There was a rude counter staff when we checked in in Singapore."

Pro: "Quick boarding/ friendly ground staff as well as the cabin crew! Food was great(even though I don't normally eat plane food) but I enjoyed their meals! Plenty of leg room with the seat compared to other airlines I have flown with! Free wifi on certain planes(even though for 15 mins, better than nothing!)"
Kontra: "Could have a bit more choice of movies but wasn't bad"

Kontra: "It was canceled while am at the airport and i rebooked"

Pro: "Pleasant crew"
Kontra: "Crowded flight, late departure."

Pro: "Respect the scheduel and well organize."

Pro: "The inflight entertainment didnt work at all. Food choice was pathetic."
Kontra: "Food and inflight entertainment"

Pro: "Left on time. Great pilot and crew - very concerned about our welfare. Quick flight. Nice aircraft."

Pro: "The QA Crew acted with courage during very severe turbulence, continuing to be professional despite injuries"
Kontra: "QA HQ did not respond to the emergency with professionalism. They did a decent job w/hotel accommodation but only the hotel reception provided any communication. Only constant complaints led to food being provided at the airport after a 6 hour wait to board. No compensation was offered by QA when we arrived in Doha. Nothing. Exceptionally poor performance by an airline you expect more from."

Pro: "Friendly crew Good choice of food and beverage"
Kontra: "Aircraft changed without notice Trapped in cramped window seat No storage bins IFE strobing windows tabs and would not switch off Useless design of chair lead to loss and destruction of my Kindle"

Pro: "Very friendly crew and efficient check-in service. Food was lovely."
Kontra: "Multiple problems with onboard entertainment re-setting itself."

Pro: "I travel from Sydney to Europe (UK and Greece) regularly. My experience with Qatar airways was fantastic: I highly recommend it. First of all, the travelling hours are a bit shorter (compared to travelling via Singapore or Hong Kong) probably because of the geography of the cities/connections and the corresponding flight times between Athens-Doha-Sydney. The aircraft was exceptional (I believe it was Airbus A380). It was a double-deck, wide-body and four-engine jet airliner. Cabin and economy class seats were very comfortable and more spacious compared to other aircraft. There was minimal turbulence, which is partially due to the type of aircraft: at least this is my understanding. The aircraft also had wi-fi (complimentary for the first 15 min) and one was allowed to use the mobile phone during the flight (except during take off and landing times). The flight attendants were absolutely amazing. Also, the crew was very understanding and friendly with children. Food was also excellent and in good portions. Overall there was high tech aircraft, excellent service and no delays. I will choose it again in the future."
Kontra: "On the downside, I had a problem with my entertainment device during the whole flight: there was no sound, so I was not really able to watch any movies/TV.. The flight attendants tried to sort it out, but it was not possible. They kindly brought complimentary magazines and drinks/snacks, however it would have been much preferable if I could watch a movie or if free wi-fi was offered for the whole flight, as compensation.. My understanding is that this was not an option, due to problems providing free password..."

Pro: "Overall I would highly recommend it. Excellent service, good food, good on board entertainment. Flight attendants and crew in general very polite and very helpful. Despite our delay in arriving at the airport (check in was done online in advance), the flight attendants accepted us for the trip. The whole process was extremely efficient, there was no delay in take off time and the suitcases arrived all on time to our destination. I really appreciated their help: we did have a medical emergency 3 hours prior to our arrival to the airport, hence the delay.."
Kontra: "Everything went smoothly, I had no bad experience with this flight.."

Kontra: "flight left without 1/6 of the passengers. ¯\_(ツ)_/¯"

Kontra: "connecting flight left without 1/6th of its passengers. Stuck at airport now because of Deltas laziness"

Pro: "Leg room in comfort +"
Kontra: "Removal of food trays could be done sooner"

Kontra: "A lot of turbulence"

Pro: "Crew was excellent, seats are never excellent"

Pro: "live tv, watched the formula one race"
Kontra: "Seats were not comfortable, and the side panel at my feet was broken off and i could see through the floor of the plane"

Pro: "Good choice of movies but not all have subtitles, which comes in handy since phones are not really good. Food was great!"
Kontra: "Seating pitch is just not acceptable for 10+ hrs long flight! I am tall (1.92 cm) but there are taller people than me and there is just no way they can sit in economy class seat! That is basically some kind of racism.."

Pro: "Was upgraded to Comfort Plus after they had no seat for me on the plane"
Kontra: "We booked with Virgin however flew with Delta and we were not alerted to this. We booked with Virgin for a reason. They also did not have seats for me when I went to check in on both flights and I had to negotiate seats before boarding. Very disappointing."

Pro: "extra legroom of comfort plus zone"
Kontra: "Bordung process runs smoother now that the order is made clear ahead of time. In jfk they did not have the columns marked “comfort” “priority? “Main 3”, etc, like they had at Reagan arpoirt in DC"

Kontra: "Compared to Virhin Australia crew, Delta staff seem almost poorly trained in comparison. For example, Drlta crew don’t check your pass, don’t immediately move down the aisle to move along tourists busy discussing their seats and then line up for Boarding seems chaotic at best."

Kontra: "No issues at all"

Pro: "The crew was amazing"

Kontra: "Had to collect & re check luggage between flights. Couldn't they have been transferred to the next aircraft?"

Pro: "The crew was excellent"
Kontra: "We had mechanical problems and had to come back to Atlanta, get off our plane and get on another one"

Kontra: "Crew could have proactively provided more water. I was really thirsty mid-flight and had to stand up and ask for water myself."

Pro: "Boarding was swift and cabin crew where attentive. Baggage drop was swift and luggage arrived quickly. Global entry at ATL was swift."
Kontra: "delta security in the UK is an absolute farce. The security screening at LHR was long and understaffed"

Pro: "Very friendly cabin crew. Comfortable and food was good and drinks and water was plentiful. I would highly recommend Delta for transatlantic flights,compared to so called 4* airline Aer Lingus, then Delta are a 6* in comparison"

Pro: "Flight was early into New Orleans"
Kontra: "Flight had a lot of turbulence"

Pro: "Food was decent and crew were nice enough"
Kontra: "Seat space was small and cramped. Entertainment was poor unfortunately"

Pro: "Boarding was super quick, as crew wanted to leave before the strong rains and winds came through, so we left early! Plane itself was very modern and surprisingly comfortable, as much as a small space can be. Good amount of entertainment, and the crew were pleasant. And flight itself was smooth with very little turbulence which helps!"
Kontra: "Had to pay for food, which was a little annoying considering the cost of the flight. Entertainment was very American led... but I guess not surprising considering it’s delta."

Pro: "very nice and willing stewardesses"
Kontra: "tragic little place for legs, lack of space"

Kontra: "My daughter was booked on this itinerary and was finishing her last leg of journey. Complete ticket was booked thru Delta Airlines. Her flight from Amsterdam to New York today operated by KLM, was delayed by few minutes. And Delta flight from JFK to Cleveland DL4084 was preponed by airlines. Result was my daughter was not allowed to board the aircraft. Worst was yet to come. Your staff at the gate offered her a flight to Cleveland for next day at 3:30 pm??? Means around 24 hours later. Is this how you behave with a girl of 19 years, asking her to stay at the airport. She was refused Hotel and Lounge stay by your team!!! Is this what you call customer services??? Obscene services is what I would like to term it as!!! My daughter asked them to give this is writing, which was refused to her. Why are your people scared to put it in writing if everything that you are doing is right by the Law??? I was left with no other option but to book her on American Airlines flight today departing at 9 pm to ensure that little girl doesn’t have to spend close to 24 hours at airport by paying $423. Who is going to bear the loss of money and mental torture that your team has given to me and my daughter???? I shall be awaiting your response as to what do you have to say to this pathetic attitude of your team. Rajesh Mendiratta Sent from my iPhone Rajesh"

Kontra: "Delays, delays, delays... first class ticket from BOS to MSP got me a 6 hour delay and a middle seat in econ main cabin at the back of the plane. Delta you suck!"

Pro: "Everything was perfect and most of all ON TIME Thank you Delta!"

Pro: "Very friendly crew"
Kontra: "Lack of subtitles on available movies & series"

Pro: "Overall experience was awesome. Always love to fly delta. Nice spacious and clean aircraft. Enjoyed the entertainment system."

Pro: "Overall experience was awesome. Always love to fly delta. Nice spacious and clean aircraft. Enjoyed the entertainment system."
Kontra: "No complaints"

Pro: "We boarded quickly, in zones. Staff were professional and courteous."
Kontra: "Perhaps more than just 2 episodes of some TV programs eg Goldrush. Also more current shows."

Kontra: "Delayed due to problem with the door"

Pro: "Nice flight nice crew just about as good as you would want"

Pro: "The KLM ground staff were extremely helpful and reassuring when there was confusion with my ticket."
Kontra: "I booked KLM flights (Cork - Tampa return) but the planes were in fact Aer Lingus and Delta. So I have no idea what KLM is like. When I checked in at Cork the ground staff could only give me a boarding card for the first flight. For the second one she said I would have to go to the Delta counter in Amsterdam. It was difficult to find a counter there or staff as check-in was all by computer. The computer kept saying 'error' when I put in my code. I eventually was directed to a KLM desk (nicely hidden). I was told that my seat no longer existed. At this point the flight was ready to board. Thankfully the KLM ground staff were extremely helpful and reassuring and upgraded my ticket to economy comfort. On the way back, I could only get a boarding card for my first flight. The second two I had to collect at the boarding gate of the second flight."

Kontra: "I wasn’t able to select my seats and choose a meal before getting to the airport and hence had a middle seat and no special meal"

Pro: "Nice equipment for the ride and pleasant staff"

Pro: "food was pretty good."
Kontra: "a bit squashy in the seat. Inability to go online and select my seat without having to ring Delta and they do it."

Pro: "Very comfortable and didn't feel cramped. Quick flight."
Kontra: "No choice in snack and I couldn't eat what I was given. Staff appeared checked out and not bothered. No entertainment but it was a quick flight."

Kontra: "You had me check my hand luggage with expensive items that did not arrive."

Pro: "Staff were friendly and worked hard."
Kontra: "Seats were very basic and not as good as the low cost carrier I normally fly out of the UK. Very old and noisy aircraft. Seemed little control over how much hand luggage passengers were bringing onto the aircraft."

Pro: "Staff were friendly and attentive. Boarding was good - efficient and quick."
Kontra: "Seats were not that comfortable. Aircraft very noisy. Competition offers a much better service. Transfer in Atlanta was a nightmare, taking almost two hours from landing to getting to the domestic gate for the next sector. only three immigration staff working."

Pro: "The Delta check-in at RDU was terribly understaffed with only 2 agents handling baggage drop-off for a fully booked Boeing 757. I waited over 1 hour and got to the gate at the last minute. Poorly managed! The flight crew was great though! Very attentive service even in the economy class!"
Kontra: "The food could be better."

Pro: "More seat room than expected for economy tickets. Good service, on time, polite staff"
Kontra: "Duty free purchases not waiting for us at boarding like usual. Audio selection on entertainment was v poor"

Kontra: "As a Platinum AFK/KLM Skyteam member I was NOT allowed to use the Delta Lounge. On the flight the meal choice was poor and the staff were not really geared to serving regular clients. The movie choice was poor. I expected better!"

Pro: "Some of the ground staff was trying to be helpful."
Kontra: "That we had to sleep like homeless people on the floor of JFK airport as the airline was not able to provide for a crew and therefore cancelled the flight. The airline cancelled the flight at 1.30 in the morning so no one was able to get a stay in a hotel not did the airline take any action towards helping the stranded passengers. We were given blankets and pillows. The best thing was the ground staff getting rude after all passengers complaining. They were basically saying we should get stuffed since we were booked for a flight next day same day. This is shameful! Needless to say that I will not fly this airline again!"

Kontra: "My flight got cancelled without letting me know in advance I was in the airport and spent me hours to switch a flight I ended up arriving at a different airport and need to spend more money for über"

Pro: "For once the food was good"
Kontra: "Screaming out of control children. Parents not caring that their children were constantly running up and down the aisles. Crew unable or unwilling to intervene."

Pro: "Hassle free left on time arrived early San Jose nice airport and drive to red wood city picturesque Staff friendly and cookies great"
Kontra: "On this occasion I actually enjoyed it all"

Kontra: "One hour late after a stay over already 4 hours."

Pro: "The crew addressed me by name"
Kontra: "Wasn't lonng eough"

Kontra: "Expected to pay £30 just to reserve a seat. Most of the top airlines allow this to be done for free. It's about time that Virgin Atlantic followed suit."

Pro: "Nothing to like"
Kontra: "Poor service Poor air craft space The is my worst cattle transport Shame on Delta"

Pro: "The Economy seats with added space Plenty of space Cheerful crew"
Kontra: "Nothing"

Kontra: "It's KLM. What else do you need to know."

Pro: "Klm's consistantly high standards in everything they do."
Kontra: "Nothing"

Pro: "Crew were excellent"
Kontra: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Pro: "Usual faultless KLM experience"
Kontra: "Nothing."

Pro: "Staff were professional and polite."
Kontra: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Pro: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Kontra: "Flight was delayed, had to run to my next connection flight."

Pro: "The crew was informative"
Kontra: "Inflight sandwiches"

Pro: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Pro: "Very friendly crew and on time with no problems."

Pro: "Crew was helpful and food was very good"
Kontra: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Kontra: "Head support for 6 feet plus people on seats would be good"

Pro: "The friendliness of the crew"

Pro: "The entertainment was amazing"
Kontra: "The seats were a bit hard"

Kontra: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Kontra: "Flight cancelled"

Pro: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Kontra: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Pro: "The crew were really helpful with people who had tight connections because of the delayed flight"
Kontra: "I wish they had WiFi"

Kontra: "Lost all our bags so couldn’t ski"

Pro: "All good"

Kontra: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Pro: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Pro: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Kontra: "There were several flight delays and gates were changes a few times."

Kontra: "My suitcase didn't come with the airline."

Pro: "Everything OK"

Pro: "Efficient boarding system, clearly signposted. Professional staff"

Pro: "Very pleasant, professional crew"
Kontra: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

Pro: "Very friendly onboard personnel - I really had kind of homy feeling."

Pro: "Overall booking and airport was ok. Food was also actually quite good."
Kontra: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Pro: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Pro: "Comfortable and well laid out seat area"
Kontra: "Food was a little substandard for business class"

Pro: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Kontra: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."

Pro: "Sandwich was incredibly tasty (although not much filling)"
Kontra: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

Pro: "Short flight with good communication."
Kontra: "Nil to complain."

Pro: "Flight crew; legroom even in cheap seats."
Kontra: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"

Pro: "Comfortable seats. Warm plane with happy staff."
Kontra: "Maybe a second sandwich option for food, not everyone likes cheese."

Pro: "Very friendly crew"

Pro: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Kontra: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Pro: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Pro: "The food and the punctuality"
Kontra: "The technology in interteiment is not touch screen"

Kontra: "I don’t like the limited choice of drinks on these short KLM flights."

Pro: "Service provided by the staff"
Kontra: "The navigation of the entertainment system is not very friendly"

Pro: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Pro: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Kontra: "Nothing to be honest . All positive."

Pro: "Cabin crew very pleasant"
Kontra: "Lost our bags, little sympathy from staff"

Pro: "Easy boarding, plenty of room"

Pro: "good service"

Pro: "Very little if any."
Kontra: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."

Pro: "Timing & efficiency. Good food though only a sandwich."
Kontra: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"

Pro: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Kontra: "The entertainment was quite dated and didn't have new movies etc"

Kontra: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."