Temukan Penerbangan Murah di Spirit Airlines

NOTHING WAS FOOD ABOUT THIS AIRLINES. DO NOT FLY WITH SPIRIT AIRLINES. WORST CUSTOMER SERVICE, ALWAYS TRYING TO RIP YOU OFF,YOU NEED TO PAY EXTRA FOR EVERYTHING.WARNING DONT FLY WITH SPIRIT AIRLINES

Timely arrival

Poor. It didn’t happen at all. Spirit was late getting into FLL, which delayed us getting to the terminal. After we deboarded the plane, we (as a plane) all got put in a large side room, while several new planes full of passengers joined the security line ahead of us. This cost us an extra 30 delay, and by the time we got through customs, plus the main screening, our flight had already left us. Not very happy righty now,paying for my own hotel when I should be in my own bed.

I tried to cancel the flight several times within 24 hours of booking it and have never received a refund

Well, we were supposed to depart 12:55am on 1/11/22. -around 942pm 1/10/22, the departure gate changed -at 12 am 1/11/22, the departure time changed from 12:55am to 2am. -at 1230am, 1/11/22. The departure time changed from 2am to 2pm. Absolutely unacceptable. We could have been told more in advance about the huge possible delay change. I’m sure it may have to do with lack of pilots, not economically best for THEM to get another plane but at the consumers expense (time) we had to suffer. There are ways to forecast these issues in advance so the customer suffers less. Spirit Airline failed there. Fortunately, I was able to cancel & request a refund plus use my United Airline points to purchase a last minute flight that left @ 545am versus being stuck in LA with a 3:00pm departure (a total of almost 15 hour delay). I’m a travel agent & I will think twice now before using Spirit & now when friends & family ask if Spirit Airlines is reputable/a good choice, my answer will now be “No”, wouldn’t trust/depend on them for vacations or business travel. Wouldn’t want my trusted advice to be slandered by recommending spirit airlines to anyone.

Very bad experience

The plane ride was fairly smooth. Captain did a great job flying. There was however the terrible delays, packed flight for us to still be in a pandemic, and the cabin pressure changes that really popped your ears terribly. They could’ve offered free soft drinks and a snack at least for the terrible inconvenience of a 2 hour delay as we had to scramble with contacting our transportation at the last minute with so many changes. Definitely what you get for the price. Just glad it was nonstop for us.

The agent at the counter was horrible and lacked any people skills. She couldn’t find my reservation so she insisted I wait for another flight. Needless to say she was wrong and I had to ask for an apology. Although I paid to bypass the security line it wasn’t on my boarding pass and we left over two hours late.

Perdí mi equipaje

Spirit cancelled the flight and won't refund my money. I've tried 10 times and no luck. They and Kayak are thieves. Be careful doing business with these scum.

I demand a refund! I was on time to check in and they wouldn’t let me board! I have all of my receipts and Lyft receipts to the airport that morning proving that I was on time to the airport and they still wouldn’t let me board the plan please refund my account in full immediately

Nothings, have better planning for pilots as I lost my flight after many days of planning.

Being on time. charged for intermet even thought there was none

I liked that no one was sitting next to me. I did not like the flight attendants telling us that the seatbelt sign was off, when it wasn’t, about 2 minutes before we were preparing to land. So some people got up to finally be able to use the restroom and got yelled at to sit back down. That was both to and from Vegas this week. BOTH flights. They weren’t even overly bumpy or turbulent.

Terrible all around especially the customer service.

I'll start with after purchasing my tickets on Kayak... I purchased my tickets with a carry-on and checked bag for both me and my husband. When we arrived to Fort Lauderdale, there seemed to not have been a checked bag for my flight to Peru. After paying for the checked bag and rechecking my tickets, Spirit changed our baggage to having a carry-on to Peru and a checked bag coming back to Fort Lauderdale. This was not the most pain aching part of the trip. As it neared closer to time for us to fly back to Fort Lauderdale, I began my check-in process 24hrs before our flight. I attempted to add the carry-on bags, that were taken off of our return trip, and an extra checked bag. Spirits system would not allow it and I have the screen shots to prove, however, without adding anything to the checkin process I was able to checkin smoothly. This was very concerning as it seemed Spirit was forcing flyers to be charged the fees at the airport. I called management and had notes included on my reservation to honor the prices that were online and via my screenshots. At the checkin desks in Peru, I was told that they could not make any changes and I had to pay the prices from the airport for my luggage. Only after requesting that the young lady provide me screenshots of the what she was seeing on her screen with regards to the notes from management did she inform her manager of the situation to adjust the price. After all of that, the price still wasn't correct and I paid an extra $20 than what I was supposed to. I shouldn't have to negotiate my baggage with any airline when their systems are not working correctly. As I was wrapping up my transaction, there were other flyers going through the same situation. It is very unfair and unprofessional the way that Spirit treated us in that flight. This type of experience is what makes flyers rethink flying Spirit.

Nothing

Hour late, can't reach customer service by any means for a refund on carron that I didn't have, but paid for Terrible service

The seats are very uncomfortable and you should offer complimentary snacks and drinks.

Ticketing agents work slow and the self tag and baggage drop system is not efficient at ALL! What’s the point of self tagging if you have to go get in a separate line for 90 minutes? Also… everything is so expensive once you book! Baggage, reserved seats, and the website SUCKS!!! It kept telling me there was an error whenever I tried to add a checked bag… $47 for a checked bag and $51 for a carry-on??? At least our flight was on time… WRONG! Cramped seating, no USB ports for charging your device even though there’s no in-flight entertainment. To top it all off, when we landed in Orlando (10 minutes early) there wasn’t a gate to pull into, so we sat on the plane for 45 minutes!!! Seriously??? I am DONE with Spirit Airlines and I will tell EVERYONE I know to avoid them like the plague! BOOOOOOOOOOOO!!!

Self drop bags….