Find cheap flights from Jakarta Soekarno-Hatta Intl to Medan Kuala Namu Intl (CGK - KNO)

On time

Promo price

Not only the flight is delayed, the announcement to notify the passengers about the delay was late as well.

No food, No entertainment

Food was simply awful; which is a shame for a national airline of a country known for its great cuisine. Some members of the crew were really nice, but we had one on each leg of the flight that were so rude to passengers. On the KUL-BKK leg, one male crew member was really loud and obnoxious, and on the BKK-KUL leg, one female crew member was yelling at some older passengers who were a little slow in boarding.

2 hour delay with no explanation. Checked bag arrived very wet.

Lion air include the bagage in the flight price.

even web check in already, we still have to Q-up.

The checked in bagage did not arrive with our flight from Labuan Bajo. Every time they said it was arriving, but it did not. Staff did not know where bagage was. Afterwards I constructed that the bagage was simply not loaded on the place, because there was no space. So it was left intentionally and not lost. No one told us. They never admitted this to us, let alone compensation for wasting our time on the airport waiting.

Promo price

On time, good condition planes

Crowded, low quality food

The service provided, the menus and attention of the staff was absolutely excellent and outstanding. I only can recommend Garuda Indonesia.

Boarding and takeoff ,, in time

The food should be according to international standards,, The food on board is so spicy,,

Crew were friendly and professional.

Cue to check-in was ridiculous! Employ more staff so that the wait time is comparable to other airlines. Alcohol - why is there no alcohol on the KUL/BKK leg? I thought that this was an international flight.

On time departure, nice aircraft and entertainment.

Comfort ok

I'm a 4 years Globe trotter Malaysia airlines is one of the worse companies I know my backpack new generation for great traveller by few months before at $600 form Kathmandu been torn up ( tear ) with shoes print on my backpack I'm not recommend this companies to anyone it was my first and last time I used .

The ground staff, the inflight staff were great with outstanding service and care for passengers.

There is nothing I find not liking.

the service of the guranda staff was fantastic. we told them we had a connecting flight ( alos with garund) and they organised ground stff to take us in our own separate bus to immigration so we could make the flight!

the balikpapan to jakata leg departed late due to a late incoming plane and we had a connecting flight to make. so ended up havng less than an hour to make our flight to melbourne! we made it though- just!