Temukan tiket murah dari Asia Tenggara ke Fuzhou

Kontra: "The seats of A380 CAN-LAX flights were little cramped."

Kontra: "i had a hard time with their english, but it is better than my Chinese"

Pro: "Helpful staff both on ground and in the air"
Kontra: "- The plane supposedly has free wifi :) :) :) but this is too good to be true. After a long and complicated procedure “all free wifi passes are gone, try again next time”. Someone said there are only 70 passes for the entire plane. - Similar experience with “free wifi” Guangzhou’s Bayun airport if you don’t have a Chinese simcard in your phone. - Navigating China Southern’s website for online check-in is a nightmare."

Kontra: "Milk and sugar in the coffee."

Pro: "Friendly cabin crew"
Kontra: "Over 2 hours late on departure"

Kontra: "The boarding was shambles, the seats mediocre and not comfortable neither were the pillows or bedding looking clean. The staff tried but they ran out of items pretty quick. I paid for KLM and got something sub-par"

Pro: "Na"
Kontra: "The total unprofessional service/ way we have been treated. Never again I will fly with this company. 2 hours delay from Amsterdam for a unknown reason as their English is very poor. As we took off we shared our concern for our connection in Guangzhou, after managing to find someone able to speak and understand English (unbelievable on an international flight) we have been told that would be fine and eventually worst case scenario there is another flight during the day. When we arrived we have been told nothing (even though we shared our concern from the beginning, they didn’t care at all, connection from the same company), when we went out of the plane we ask a crew member in the exit corridor who replied like annoyed of the question that’s fine take next on the left and next on the right (more with gesture than with an English language) when we arrived after running at the transfer gate we asked about the connection to Sydney the first staff told us that the gate was already closed and it’s too late, we then asked what to do : go in this queue and didn’t want to speak anymore. When we arrived at the desk we have been told gate is closed, wait on the side we’ll see later, we asked when and have been replied later....after 30min we have been told that there is no other flight before the day after (same company, different speech...) and wait again....there is another flight the day after in the morning with 6 seats available only...for the rest we don’t know we have to check but it’s gonna be hard because it’s the high season : Unbelievable as we were 15-20 people in this situation...after a couple of hour we have been offered to travel via Vietnam with a stop of 9 extra hours before having another flight of 9hours if we didn’t accept this one they didn’t know... Never ever again with this company and this airport..."

Pro: "Service and food were fine. Baggage allowance was generous."
Kontra: "There was very little seat space... seemed narrower than usual and knees touched seat in front all the time unless I got them in one particular position, then it was just a very light touch. I don't recall being on a less comfortable flight. It's a shame that it was an 11 hour flight. The next flight was far better although only 7 hours. However, after the first flight I really appreciated the extra space so very much!!"

Pro: "Professionalism of the Crew."
Kontra: "Business class seat are tired and in need of an overdue update."

Pro: "I like everything. Good and kind staff"
Kontra: "Nothing"

Pro: "window control"
Kontra: "I travel to see the places I go, not to watch movies instead. I found the auto-darkening of the window infuriating as I couldnt look out to watch the world I travel to see. Pretty much makes flying a waste of time if you are forced to look at movies you dont really want to watch because the real reason you bought the ticket is denied you without warning it will happen prior to investing in the ticket for the route. Button at seat worked for a while to sneak a peak at the real world but then the system seemed to take over and tell me to conform with the demand I not look."

Kontra: "Guangzhou airport transfer was uncomfortable expensive and won’t be traveling via this airport again"

Pro: "Nothing"
Kontra: "Ground staff did not want to help me and refused to put me on this flight because they reffered to no transit visa, although I was legally allowed to get on the flight as I have just found out, but it is gone already. As a result all my consecutive flight were cancelled as no show. I tried to reach the airline help line, however due to Chinese New Year they don't work, so there was no way to solve this problem I am VERY dissapointed. Will take this case to the court if my money not refunded"

Pro: "Meals and professional cabin crew."
Kontra: "Seats and movies are due for an update."

Pro: "Good leg room"
Kontra: "Two flights now that I had a touchscreen that didn't work. Flight was fine but not exceptional. The main frustrations were from inconsiderate passengers - no doubt the ones who take advantage of lower airfares."

Pro: "Wonderful staff. We had a problem with our entertainment system and so they upgraded us to first class. Felt really valued."

Pro: "Good service."
Kontra: "Nothing"

Kontra: "Please help me find my luggage!"

Pro: "Great staff, food, comfort. Very clean toilets."

Pro: "Food was delicious and leg room was decent. Good toiletries."
Kontra: "Chairs could feel every kick, nudge and tapping on touchscreen. Not many snacks offered."

Pro: "Food was okay compared to Melb-Guangzhou journey that was excellent."
Kontra: "Not much leg room (structural bits took up space). Entertainment touchscreen did not work. Not many snacks offered. Food was served more than an hour after a 12:20am take off. No toiletries."

Pro: "Crew are always good on CS. Ontime pretty much too which is a blessing."
Kontra: "Still the quality or food and beverage selection is below the standard of other airlines. Perhaps a small spend increase by the airline on the quality will offer big gains. Entertainment has actually gone backwards. I have been flying this airline for years and it was good ! Not now seats are a little uncomfortable with not much padding."

Pro: "Friendliness of staff."
Kontra: "Tired and outdated business class seats. Use of buses to take passengers to aircraft."

Pro: "Friendly cabin staff."
Kontra: "Choice of movies was poor."

Pro: "Friendliness of Crew."
Kontra: "Business class seats could do with an update. Entertainment - movie selection could with an update."

Pro: "Seats are comfortable . Food is okay. Staff are very nice. Good value for money."
Kontra: "We had an hour stop over in Colombo and they made us wait on the place for the entire time. Exhausting and awful to be honest"

Pro: "Very happy with the Crew and cleanliness of the Aircraft. Had an overall pleasant experience."
Kontra: "Seats were uncomfortable and the entertainment could have been a little better."

Pro: "Very happy with the Crew and cleanliness of the Aircraft. Had an overall pleasant experience."
Kontra: "Seats were quite uncomfortable and the entertainment could have been a little better."

Pro: "Good food, good entertainment tv."
Kontra: "If the chairs at the back of the airplane had foot restit would have been a perfect flight"

Pro: "Comfortable seat reasonable wine choice good food Crew great goes out of the way to help"
Kontra: "Minimal choice of breakfast - no artificial sweetener"

Pro: "Crew is amazing served tirelessly and never lost their smile"
Kontra: "No announcement of flight in business lounge nearly missed our flight"

Kontra: "Food was average. but as I paid a low a low fare I was overall very pleased. I provided my own headphones as the supplied headphones are usually terrible on all economy flights"

Pro: "I have been customer of this company for one year. The service is heart-warming. Thank you."
Kontra: "If there is anything I can complain, neither zhajiangmian nor xuecai appeals to my taste."

Kontra: "Not allowed to use cell phone or any electronic equipment even in flight mode"

Kontra: "Plane delayed due to weather conditions. This seemed unnecessary as when we did fly the weather was fine. Meant I missed a connection and was put up in a three star hotel for 24 hours. Also had delay and the previous flight. Unimpressed."

Pro: "Pesawatnya on schedule, awaknya ramah, makanannyabenak dan variasi hiburan sangat memadai dan kita tinggal pilih yg kita sukai"
Kontra: "Sejauh ini tidak ada"

Pro: "Really great service."
Kontra: "Old plane."

Pro: "Nothing"
Kontra: "The overall experience was horrible. As a start - even though we bought the ticket via China Eastern, they claimed no responsibility over the tickets, since it was operated by China Southern. We were re-directed to them to complete the check-in process. The flight was delayed by 5 hours, without fiving no explanation to the customers or any direction at all. The flight was supposed to depart at 9:15 in the evening, at midnight the status on the boards at midnight was still "check in" and the team at the desk were not cooperative at all. Tgank you."

Pro: "Pesawatnya oke, pelayanan check in bagus sekali, flight nya relatively on schedule, makanan di pesawat enak, pelayanan pramugara/pramugari sopan"
Kontra: "Tidak ada"

Kontra: "Horrible food. No beer. Poor selection in entertainment"

Pro: "Service Comfort Ease of connection Excellent airline"
Kontra: "Nothing to not like"

Pro: "The price for an excellent service. Clean comfortable plane Easy connections"
Kontra: "Nothing to not like"

Pro: "Great service for the price. Not a budget carrier but definitely a very competitive price."
Kontra: "There are always delays with Southern China. Whether this is their problem or beyond their control I don't know know but it always seems to happen with this airline. Also the transfer in Guangzhou needs improving. They haven't quite mastered customer service outside the airplane. Very little warmth or friendly communication with the ground crew."

Kontra: "on the return flight the headphone female jack doesnt connect well so the sound is terrible. i had to use my earphone but the sound only one side. the food is not as good the depart flight"

Pro: "Crew is good"
Kontra: "Very low comfort!"

Pro: "Food quality seems good"
Kontra: "Taking to much time to reach destination"

Pro: "Enjoyed pork curry with rice"
Kontra: "No comments"

Pro: "Pork meals are delicious especially century egg with pork congee"
Kontra: "Dirty toilets, despite attendants have regular cleaning schedules. My headphone and media monitor was not working."

Pro: "The plane was nicer than china eastern flight."

Kontra: "Hope to keep departure on time !!!!!!"

Pro: "The number of take offs equaled the number of landings :)"

Kontra: "My keychain was ripped off from my baggage despite me hiding it. It was stolen by their baggage handler and the airline refused to admit liability and was protecting it Staff. Xiamenair is a corrupted airline which I will not take in the future!"

Pro: "Nil"
Kontra: "My keychain was ripped off from my baggage despite me hiding it. It was stolen by their baggage handler and the airline refused to admit liability and was protecting it Staff. Xiamenair is a corrupted airline which I will not take in the future!"

Pro: "Nothing"
Kontra: "The fact that I was not able to get on my flight because I didn't have a visa after I called the airline over a week before my flight to ask about it and they told me I didn't need one. They told me I would get a temporary 72 visa upon arrival in Fuzhou but when I went to check in this was not the case. Now they won't give me any money back for that flight or the one I had to buy to get home. It was their fault I was not on the flight and they won't own up to it. I will never fly with them and I will do my best to let others know that they shouldn't either"

Kontra: "Late taking off. Sat 30 minutes at Beijing airport waiting to park, then waited 15 minutes for a bus transfer to the terminal build. Only one bus so deplaned at the speed of the slowest passenger. 10 min bus journey to the terminal building. Missed my flight to the UK. I recommend you use an airline that pays for an air bridge and can coordinate the ground staff to be ready for the planes arrival!"