Temukan tiket murah dari Asia Tenggara ke Maryland

Kontra: "Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen."

Pro: "Nothing to complaint. Excellent airline nowadays"

Kontra: "Very good airline except for the fact that the staff at Narita airport."

Pro: "Wonderful crew"

Pro: "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"

Pro: "Perfect service, never had a more pleasant and attentive crew"
Kontra: "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"

Kontra: "Flight attendants"

Pro: "Service was excellent. Premium economy seats well worth the few extra $$."

Pro: "The food the service and the staff"

Pro: "The food the service and flight was great"

Kontra: "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."

Pro: "Easily upgrade to premium economy class"
Kontra: "Some staff lack of basic english"

Pro: "Excellent Service, food and beverage. Comfortable aircraft cabin atmosphere."
Kontra: "in-flight Wifi is not working"

Pro: "It was very good no prO lens at all:)"

Pro: "Cabin crew were very nice. Food was okay, while the legroom was good too."
Kontra: "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."

Pro: "The staff were fantastic nothing was too much trouble and great fun attitudes."
Kontra: "No entertainment systems."

Pro: "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
Kontra: "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"

Pro: "Beautifully presented and tasty Japanese food. Electronic windows."
Kontra: "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."

Kontra: "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."

Pro: "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."

Kontra: "Double standard"

Pro: "So cramped. Very uncomfortable flight."

Pro: "Great service."

Pro: "I got an upgrade!"

Pro: "The meals. The attention to service details. The seats are better."
Kontra: "Ticket reservation follow up."

Pro: "Superb services!"
Kontra: "I don't think there's anything I didn't like during my journey"

Pro: "Nothing"
Kontra: "Everything. Screens were small. Leg space was little to none. Food was trrrible. I will never fly with JAL again"

Kontra: "Great airline great service. Haihly recommended"

Pro: "The friendliness of the crew and the comfort of the seat + size of the screen"
Kontra: "Possibly more food options could of been better, only had western or Japanese option"

Pro: "Simply excellent !!!"

Kontra: "Why does the shorter of the two flights have more comfortable seats?"

Pro: "Very efficient boarding. Using two doors and a twin aisle plane made boarding very efficient despite the size of the plane and the number of people. Free WiFi worked surprisingly well - I was able to make a video call to my family. The plane was clean and tidy . Not really much more to say as it was a very short flight."
Kontra: "No food offered, not even a biscuit, only very basic drink selection."

Kontra: "Leg room"

Kontra: "Leg room"

Pro: "I was early to check in . But the check in was slow and I. Had to run to my plane ride .. and had no time to shop"
Kontra: "The service was so so and food was lousy"

Pro: "The food (Japanese) clearly was a league of its own. Service was prompt, attentive yet discreet."
Kontra: "Selection of video entertainment could be increased and improved."

Pro: "Everything, from booking till landing"

Pro: "Service and polite staff."
Kontra: "Not much space between the seats for my long legs."

Pro: "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"

Pro: "The food was good, which I didn't expect. The crew was kind."

Pro: "The aircraft was clean and boarding went smoothly. The flight was late but the staff seemed courteous, polite, and apologetic for the delay."
Kontra: "I thought I had ordered a vegetarian meal when I booked the flight roughly 1.5 months prior to my trip. However, when the meal was being served, there was only a chicken or pork option and my vegetarian meal had either not been properly booked or had been forgotten. When I informed the staff, I was asked to show proof that I ordered a veggie meal. I could not pull up my email confirmation as we were flying and there was no internet access. I had to lug my bag out of the overhead and search for a print out confirmation. I had not come prepared with the "evidence" the stewardess wanted. While the staff tried to be polite, I also found them to be quite rude, demanding that I produce evidence. Could they not have simply given me an extra salad without all the fuss? I felt I was being treated as a criminal for requesting a veggie meal that had, unfortunately, not been recorded in their system."

Pro: "The service, food, entertainment, everything was perfect. Thanks so much"

Pro: "Comfortable plane, good service"

Pro: "Very spacious and comfortable, modern plane"

Kontra: "Some crew members from Hong Kong better make more effort to improve service skills."

Pro: "The airplane was quite and clean and the crew were helpful"
Kontra: "Some items were not new and not in a good shape like the headphones and the pillows. The crew didn't pickup the plates after we finished our meal"

Pro: "The crew were cooperative and the supplies were good"
Kontra: "The chairs were not comfortable and the toilets were so dirty"

Pro: "The flight was really comfortable, the food was the best meals on the plane as far as I could remember. The stewardess were very helpful and friendly."

Pro: "The flight was really comfortable, the food was the best meals on the plane as far as I could remember. The stewardess were very helpful and friendly."

Pro: "Too hot onboard"

Pro: "Lovely crew."

Pro: "Food,"
Kontra: "Nothing"

Pro: "The 2nd flight plane was alright"
Kontra: "Flight attendants have poor English and get upset if you ask for snacks or anything that makes them have to get supplies"

Pro: "I liked sleeping"
Kontra: "The flight attendants don’t understand English well so asking for water or some items I was completely ignored. To make up for lack of WiFI actually the entertainment system is awful. They ran out of food items and did not return to replenish drinks or remove waste"

Pro: "Yes, we were unexpected and surprised being upgrade to premier class"
Kontra: "no complaints. very appreciated our upgrade, since we went to Prague for mother-in-law's funeral, we were absolutely exhausted.This up grade made an excellence different to us. Thanks very much."

Pro: "Services from the crew and the seat are what expected being in eco-normic class."
Kontra: "can upgrade or afford to go by at least business class"

Pro: "Great service and a very friendly crew."
Kontra: "The food was ok, average and nothing special."

Kontra: "Great value ,excellent and friendly service."

Pro: "Services"
Kontra: "No, all good"

Pro: "Great leg room even for tall person. Food is good and there's enough choices."

Pro: "Great service, plenty of leg room, exceptional staff. Toilets refreshed often. Will def fly again."
Kontra: "More detailed online infor for kids food. Australian fried rice varies greatly from korean!!! Potato crisp packets of chips would be a good snack option for kids instead of prawn crackers / brownies. Kids like plain stuff!"

Pro: "Crew, food, comfort, entertainment and many good things"
Kontra: "I love everything"

Pro: "Punctual take off and landing, attentive crew, excellent entertainment system (Especially for short haul flight). One of the best meals I’ve had in the air too - great that this along with unlimited drinks was free!"

Pro: "Legroom was generous, crew were attentive and polite, although alcohol availability was stingy."
Kontra: "Food quality was poor bordering on tasteless, more importantly service of lukewarm egg meals is guaranteed to earn an "Air Typhoid" award, and is inexcusable."

Pro: "We liked the boarding in Atlanta and in Seoul with the people boarding by the numbers of their rows - boarded the back rows, then the middle then the front. Worked so much better than everyone rushing to get on! Flight attendants were very helpful with everything and always kind. Loved being able to sit in the exit row seats!!"
Kontra: "Food was okay - we fly Korean Air whenever we travel to SE Asia and it seems the food is the same no matter what flight we are on. We like the pizza snack better than the bun with meat inside they served us on this trip."

Pro: "Same as above."

Pro: "Boarded on time; everything efficiently done; pleasant staff. Breakfast was not great - too sweet overall. Usually korean does well with food."

Pro: "Food was really good - nice mix of Korean and European menu. Good entertainment system; attentive staff offering drinks and snacks. Comfortable chair."
Kontra: "We boarded late but the communication was good."

Pro: "Great legroom. Food better than last Korean Air flight a few years ago."
Kontra: "Changed to smaller aircraft, last row in the aeroplane."

Pro: "Comfortable flight with a nice crew. An overall good experience."
Kontra: "After arriving, the waiting time for receiving a VISA was quite long for people staying longer than the regular 3 months."

Pro: "I received a meal for a two leg flight of overall only 4.5 hours. The seating was nice and the food was very tasty. I love the layout of the Incheon Airport as well as the transfer experience."

Kontra: "Good that have a night in the hotel to stretch and a good night sleep and a proper meal, and are all included within the ticket."

Pro: "Very professional crew good service"
Kontra: "Nothing really pilot couldn't understand him but does it really matter unless is an emergency"

Kontra: "It was delayed for two hrs for 50mns domestic flight. An i missed connecting bus so had to pay extra 100usd!"

Kontra: "Korean Air refused to provide accommodation for my 19 hours layover even I had two flights with Korean Air. The reason provided was simple: "We don't have you on the list". The fact that it's 8 pm and had known nothing about South Korea meant nothing."

Kontra: "I would like to have a vegetarion menu option"

Pro: "the company you gave too me were no good i did like then i hope you please do not give that company too no one i did take the fly on Korea air korea air is good but not the company you gave too me too by my ticket from"

Pro: "From the April 12 Sydney to Seoul flight, the landing at Seoul was so smooth, so professionally done I hardly knew we had touched ground. That Captain has much to teach all pilots wanting a higher standard to their skills and the recognition of these standards. That caption is worth his/her weight in gold, giving Koran Air a gold standard. To compare, the landing at Osaka April 12, late at night, was done by an apprentice who has much to learn from your gold star captain.."
Kontra: "The same Sydney to Seoul flight, crossed the Qld Great Barrier Reef around 11am April 12. Having a window seat, so much detail of the Reef was visible which greatly surprised me. Beautiful colours galore. Having my face glued to the window at this time, I was unaware of cabin happenings. A male steward tapped me on the shoulder and said "Close your window blind". The beautiful scene outside my window was a first and being 76 old, likely not to happen again for me. Naturally, I ask the male steward "Why", He repeated 4 more times, "Close your window blind". Each time my reply was the same, "Why". On his last request, his voice raised, so in turn, my reply was raised. Sadly, he walked away silently, hands waving in disgust. Only then did I realise the cabin was completely black, no light seen. If at 11am, traditionally, this is a custom, a service to passengers on that particular flight, the male steward didn't say. He clearly expected to be obeyed and didn't expect a challenge. But also felt I didn't deserve a reason for his, what clearly was a demand. Would he have treated a male passenger differently. I flew economy because that is what my budget demands. Flying is not common for me but certainly a thrill that demands a window seat. I give much praise to all other staff, especially the captain landing that very craft at Seoul. At my age, years of experience allows me to be aware and notice. A beautifully presented mature female stewardess in economy, served me. When I requested a beer with the main meal, she said I will give you my favourite. I knew this was double talk for having only one brand beer left, that was a weak American beer. I watched this lovely lady many times being distracted by other staff with questions and 2 other passengers near me, asking for changes. She never blew it. And she passed me in the Sydney terminal, end of the day for her and believe it or not, she remembered me. She was not in such a hurry to get to her destination, that she gave time by turning her body, giving me a wide smile with eyes saying, Yes, I served you. You see, she's never off the job of customer service. I learned much, flying with Korean Air. Many thanks, Sally"

Pro: "Service, food, entertainment"
Kontra: "Can't choose my own seats"

Pro: "for the flight from Seoul to Singapore, the flight was superb. In-flight services was perfect. food was excellent and the air stewards and stewardess were all very helpful and full of smiles."
Kontra: "Check In process at Seoul Counter. the check-in was stressful. the ground staffs insist on using Check-in Kiosks provided even when it was not working as it should be. Ended up being bounced from one staff to another."

Pro: "I like all the email reminders and alerts"

Pro: "Boarding is systematic, all items in order. The food was nice. Love the leg room space."

Pro: "Flight comfortable, service superb, clean and smooth flight. They went all out to make everyone feel as comfortable as they could."
Kontra: "Scrambled eggs were overlooked. Breakfast lacked variety. Otherwise, it was all good."

Pro: "Service and Food was great. The hygiene was good."
Kontra: "The audio on inflight wasnt working on leg 2 of the journey i.e. from Seoul to SFO"

Pro: "- Great Service by inflight crew. - Very good Indian veg meal options i.e. Hindu Veg Meal and Asian Veg Meal. I would suggest the non veg folks to try these next time."

Pro: "Aircraft is well kept and clean. Crew members are attentive and alert.check in process was fast and efficient."
Kontra: "Charging of excess baggage on second piece of luggage checkedin. Amount is too steep. Selection of movies could be expanded esp the korean selection since its korean air? Current selection of korean movies was only 5!"

Pro: "Service was immaculate, friendly staff, smooth flight, comfortable plane. Wonderful experience, would recommend it to everyone."
Kontra: "None"

Kontra: "As I was about to board, I was denied carrying on my backpack with the few items I would need for the flight, so I was forced to put them into my carry-on suitcase which was loaded elsewhere, out of reach.. The insanity of it all - so glad the woman can count to two - is that I was forced by this angry person to carry my laptop and tablet onto the airplane in my hand, as she absolutely would not allow me to put them into my empty backpack, claiming this would constitute a third item. Of course, no one else was forced to take their computers out of their protective cases, only myself, because it was a backpack. I am 66 years old, travelling alone, and frankly am not the only international traveler who experiences unbelievable rudeness when in US airports."

Pro: "The crew were excellent."
Kontra: "I would have liked to have had a wider selection of movies. I would also have liked to have a hard copy menu to look at prior to meals, as unfortunately I couldn't always understand the crew, even though they were fantastic. With a little more detail I could have determined whether something was spicy or not."

Pro: "I liked their positive & happy attitudes as well as their work ethic."
Kontra: "Perhaps there could have been a larger & wider selection of movies. I would have liked to have had a hard copy menu so that I could make a more informed choice with my meals."

Pro: "The air hostess is very kind and helpful when she noticed that I was not well and she has offered me a honey lemon drink even I didn't request."

Pro: "screen contents very good"
Kontra: "seat is smaller than other flight"

Pro: "You can go on a free city tour if you are transiting at Incheon airport. Also fantastic public area for transiting customer with free showers, upholstered day bed, charge stations. Paid massages , Paid airport hotels or lounges with buffet."
Kontra: "There was nothing we didn't like about our flight to Seoul"

Pro: "Friendly service and food pretty good. Great price for value."
Kontra: "Seating was changed even though i prebooked."

Pro: "Great value plus layover hotel bonus"
Kontra: "It was all good"

Pro: "Indian music in Audio section and Bollywood movies"

Pro: "in a relatively short flight I was surprised of the quality of the service, the entertainment and how small details were taken care of."
Kontra: "Nothing"

Pro: "I like that KE is lenient with the baggage allowance of 23kgs per piece that some can still go up to about 25kgs due to measurement system used (Metric vs. US). I also like that KE has bigger leg room even in the economy class."
Kontra: "I don't like the fact that KE charges the 3rd baggage (excess baggage) US$200 for only up to 23kgs. Anything beyond that is additional $100 for only up to 32kgs. another $100 beyond 32kgs. I will state for a fact that Cathay Pacific only charges US$150 for the 3rd baggage and is already up to 32kgs. Perhaps this is something KE would like to look into. In spite of Cathay Pacific's excess baggage rates, they have a smaller leg room in the economy class."

Kontra: "Again, my special meal request wasn't found and I ended up eating nothing"

Pro: "Crew service is good!"
Kontra: "The seat is really cramp and tight!!"

Pro: "Crew service is excellent!"
Kontra: "The seat is really cramp and tight!"

Pro: "crewe were excellent"
Kontra: "nothing !"

Pro: "Comfort as usual"
Kontra: "No idea"

Pro: "Great customer experience is what look for in any service, ANA delivers this in abundance."

Kontra: "Narita to Honolulu sector has not enough food for breakfast noting Honolulu airport has got nothing to offer!!!"

Pro: "Thoughtfulness, professionalism, patience and a lot of love put into the service."

Pro: "Overall the flight met expectations for service, comfort and food."
Kontra: "Variety of entertainment (or lack of), and the flight being continuously delayed. Even though the flight ended up departing just an hour later than initially scheduled, I would rather receive one notification for a 1-hour delay, than four notifications for 15-minute delays."

Pro: "ANA is always efficient and polite."
Kontra: "Just drinks no snacks on this flight"

Kontra: "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."

Pro: "The cabin crew was always found to be welcoming and co-operative attitude. Rest Rooms (Toilets) were found to be clean whenever visited."

Pro: "Food was ok for economy and they bring more coffee when you ask. The flight wasn’t so full so the seat next to me was empty and also I could sit in the exit isle to work on my laptop"
Kontra: "The seat pitch is such that you can’t use a laptop in a normal seat. This would have been a big issue if there wasn’t a seat in the exit row for me to borrow. Staff fine but nothing special."

Pro: "Excellent legroom. Very polite staff."
Kontra: "Buses to plane. Delayed departure. Food not tasty. Limited entertainment options."

Pro: "Food"
Kontra: "We both - Wife and me - had to pay around 200 USD for TWO Extra Suitcases in spite of both being an ANA Flying Miles Members. Hence What is the uet of these ANA Miles Club (AMC) Membership? Remains an EYE-WASH................................."

Pro: "Very efficient, friendly and helpful staff"
Kontra: "Food was gross."

Pro: "Very efficient"
Kontra: "Food was not good"

Kontra: "The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!"

Pro: "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
Kontra: "In flight meal could be improved"

Pro: "Food and Sitting Space"
Kontra: "Nothing"

Pro: "Food"
Kontra: "Sitting space"

Pro: "Shortest duration"

Pro: "I like the nice and warm service from the crew"
Kontra: "Food can be more variable but overall its oke"

Pro: "The meals were delicious. Japanese option was a seafood bento and breakfast grilled whitefish. Tasted fantastic and well presented."
Kontra: "The premium economy seat was about average. Comfort okay but not the best for sleep."

Pro: "Seat was good and slept like a baby"
Kontra: "Nothing really, slept the whole way"

Pro: "Flight spot on time."
Kontra: "Can't think of a better thing"

Pro: "Crew was professional and charming"
Kontra: "Nothing really, one of the best short haul flights in the world"

Pro: "Free alcohol on international flights is always a plus."
Kontra: "The movie selection was not as expansive as I've seen previously."

Kontra: "Seats seem extra small, narrow and short. As a window seat there was very little room between the seat and the wall. Food and entertainment average to below average (compared with Qantas, Singapore Airlines)"

Pro: "Very comfortable"

Pro: "High quality fit out, amazing flight crew, great food."
Kontra: "Movie selection could be greater."

Pro: "Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition."

Pro: "One of the best inflight meals. They serve snacks on top of main meal."
Kontra: "The shuttle bus to the plane was crowded. Limited movie options."

Pro: "Seat"
Kontra: "Food was a bit salty. Bread was so cold."

Kontra: "I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am."

Pro: "crew was very polite and everything was smooth."

Pro: "The crew"
Kontra: "No food available only drinks"

Pro: "Modern planes Clean planes Great flight attendants Comfortable seats in economy"

Pro: "As expected from the Japanese, super polite snd patient."
Kontra: "If I was going to pick on something, it would be the English announcements which were somewhat difficult to understand."

Kontra: "There was no information about connecting flights before landing."

Kontra: "Vegetarian Meal was poor. Hindu non-vegetarian meal had mystery meat."

Kontra: "Vegetarian Meal was poor."

Kontra: "movie choices were poor and picture quality bad.."

Pro: "Qatar Airways ground staff and cabin crew were excellent throughout the journey. The cleanliness and comfort of the plane was also fantastic."
Kontra: "I can't think of anything that wasn't good."

Pro: "Train the stuff Better food"

Kontra: "Not a lot other than better choice of movies and music. Super airline as always"

Kontra: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."

Pro: "Everything normal as expected on an economy class nothing special."
Kontra: "Firstly If the meals we pre booked were actually given to us. Secondly what’s the point of giving menus to coustomer to choose their meal when food availability is limited. Don’t set false expectations to your customer when you can’t deliver on them."

Pro: "Nothing to like on that flight."
Kontra: "Very poor customer service, Qatar Airways should be ashamed of providing worst than third world kind service in the Doha - Dhaka route."

Pro: "The crew was amazing"
Kontra: "it would be better if the flight departure on the scheduled time"

Pro: "The crew, Venyat looking after my aisle was exemplary. He kept note of when I was asleep when the service passed through. Whenever I go to the galley, he would notice and asked if I needed anything. And this is in Economy!"
Kontra: "On the A350, the seat doesn't recline much. It was quite uncomfortable."

Pro: "Very efficient and comfortable flight."
Kontra: "The airline appears to have done away with the courtesy pack, and this was the one time I was travelling without ear plugs!"

Pro: "the new seating in Business Class is very comfortable and so similar, although slightly less spacious, than First on some carriers. Crew is top class. Doha is a great airport too. I prefer it to Dubai."

Pro: "Yes"
Kontra: "No"

Pro: "As efficient as ever"

Pro: "Good Service.Efficient"
Kontra: "No Phone charging facilities on back of the seat unlike other Qatar aircraft."

Kontra: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"

Pro: "The airplane and clean"
Kontra: "The seats destination between them very small"

Pro: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Kontra: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."

Pro: "the staff were friendly and accomplished good travel nothing was too much for them."
Kontra: "nil"

Pro: "Everything frim the xrew I could at the JKIA, NBO to Delhi. One thing more from my city Lubumbashi, I didn't care about getting my phone bzttery low. I could chzrge my phone all the journey long. And from Nairobi, I dodn't czre at zll about my phobe, because I knew I could charge dur to the usb device. If ever something to complain about, I'll let you know. Regards Richzrd DIAS"

Pro: "Service is great, planes were on time or only minimal delay. Wifi access, food is pretty descent, blanket and pillow plus small package with toothbrush. Stewardess very friendly and helpful!"

Pro: "The plane was Dreamliner. It was huge and nice. Great staff on board , very friendly ."
Kontra: "Nothing"

Pro: "Boarding was great as well as comfort and crew. the flight was ok"
Kontra: "however there was no internet and bad entertainment. You couldnt really navigate on Oryx One and it was hard to select the autoplay or map. There was no remote unlike the B787 between MAN and DOH. Pre-download things on laptops, tablets, phones or whatever ifyou are not going to sleep on the flight. It also took 3 hours because of UAE and Qatar :("

Pro: "I got free internet on this flight: sponsored by Ooredoo. You can get 8MB for free! Breakfast was good quantity"
Kontra: "Entertainment Oryx One, lunch quantity aswell. FPML had one tray, VJML and AVML had the same packed wrap."

Pro: "At gate boarding was I inefficient and managed professionally. On board entertainment was glitchy as the movies paused and skipped the entire flight."
Kontra: "The staff were not trained well and unaware of how to conduct proper flow of customer screening."

Pro: "Overall a good service with good food."
Kontra: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."

Pro: "Excellent service from check in to disembarkation. I was surprised at the amount of leg room, as being a 6+ footer it has always previously been an issue, but not with Qatar."
Kontra: "Only downside was the lack of the free traveller pack, eye shade and ear plugs, sleep was denied as I could not block out the sound of the very talkative travellers behind me."

Pro: "I was met with a warm smile which made me feel welcome. The staff were friendly and professional. Even though it was a full flight, I did not just feel like a number, top airline. I will choice them again."

Pro: "process quick and efficient"
Kontra: "average seats"

Pro: "quick"
Kontra: "nothing"

Pro: "quick eficient"
Kontra: "long flight"

Pro: "Never spending too long waiting for anything."
Kontra: "More realistic options to upgrade. Example I can board a train in London and upgrade to first class for £20 to Edinburgh. If you have a coach class or business class empty. Have capacity to feed extra or not. Last minute upgrades can be both a revenue stream and another option to further satisfy some customers. Particularly older generations that can afford and would fund such a win win appealing."

Pro: "Good leg room. Food was best airline food I've ever had....... By far"
Kontra: "The added journey flying around Saudi Arabia. Adds extra time onto a very long flight. Would put me off flying Qatar again"

Kontra: "going with RJ in the first leg"

Pro: "All good"

Pro: "On general quite good"
Kontra: "Checking in, issuing boarding passs was very slow. Maybe it has nothing to do with QA."

Pro: "Food, seat OK, crew excellent"
Kontra: "Immigration at Doha is appalling. More than 75 minutes waiting and very understaffed."

Pro: "Everything except food"
Kontra: "Food"

Kontra: "Same as above"

Pro: "Enterment"
Kontra: "Crew nice alway take care customer"

Pro: "Once staff were aware that my child was sick one staff member in particular regularly checked on the well being of my child."
Kontra: "Crew only helpful when pushed to help. My child was sick and the cabin crew tried to give me food. I said that my child had just vomited but there was no offer to help me clear it up they just continued serving food to other passengers. I had to search for someone to help me to clear up and then I felt as though I was an inconvenience. I then had to look for someone to bring food for myself and other child. My other child is 1yr and 11 months and I was told they were only allowed baby food not a child meal. Although there were a few spare seats on the plane I was squashed into a full row with a 3 yr old and one year old on my lap. I appreciate that there may not have been any bassinet seats left but would have been helpful not to be on a full row as a single adult travelling with two small children. No offers for assistance with bags."

Kontra: "The online check in system was down so we all had to line up to check in."

Pro: "Crew were helpful and not interefering in long flight"
Kontra: "Flight from Qatar to Seoul was quite old I believe. USB on my chair did not work and media in LCD screens were not new enough. seats were quite old and not convenient for 10 hours flight."

Pro: "We enjoyed the comfort, food , staff and entertainment."
Kontra: "The queuing for check-in, luggage control and plane boarding was much too long, 1 1/2 hrs +. The online check-in couldn't be used."

Pro: "Excellent crew who were warm and attentive. Wide range of entertainment options."
Kontra: "Food was disappointing. No western option despite it being a London bound flight."

Pro: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable and I got a few hours sleep. The entertainment screen was big and clear, and the choice of films was good."
Kontra: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."

Pro: "Could have done without the awful sexist ads they play on in flight entertainment."

Pro: "The usual customer care, from checking in to leaving the plane, second to none. Food choice and quality excellent."
Kontra: "The new diagonal seats are good, except when trying to put my feet up. The raised foot area is very cramped, and for me sleeping wasn't possible. I left my feet on the floor."

Pro: "Everything was good!"
Kontra: "I had a torn budd/hamstring muscle and an upgrade to another class would have been great because I was in constant pain. Hopefully, when I return in a few days - this could be arranged?"

Kontra: "It was canceled while am at the airport and i rebooked"

Kontra: "Crowded flight, late departure."

Pro: "Pleasant crew"
Kontra: "Crowded flight, late departure."

Pro: "Late departure but kept informed. Food good."

Kontra: "Love it"

Pro: "Will if you didnt know yet it was horrible. because of the reschedulling i miss my flight from paris to venice and all this flight is boon through you but i couldnt contact cheapflights because you dont handle it. So what do you think??"
Kontra: "Well at least you could at least know what happened but instead i still got message from you that my flight was still on for 1235 really are you guys that really dumb??"

Pro: "Conformt ,enjoy and on time"

Pro: "CX crews are professional as they are very customer oriented"
Kontra: "The ground services in Melbourne airport was really bad! Chaotic arrangements for boarding and especially unpleasant staffs!"

Pro: "seats are comfortable"
Kontra: "flight as always delayed, food and inflight entertainment system choice are very poor - crew always on the PA for non sens announcement in 3 languages"

Kontra: "terrible food - poor entertainment system with very mited choice - flight delayed as always"

Kontra: "flight delayed as usual"

Kontra: "2 hours delay as usual with cathay pacific - flight attendand constantly disturb you on the pr system - very limited choice of movies, mostly old and finally poor food as always with cx - the seat on the other hand is very comfortable and thankfully i forgot i flew with cx"

Pro: "I paid $190 for extra legroom for an economy seat by an exit door, however the remote for the entertainment screen encroached an inch on the already VERY narrow seats - I'm six foot three and 215 pounds and both hips were in full pressing contact against the sides of the seat - TOO NARROW!"
Kontra: "Seats too narrow in Economy."

Kontra: "90 minutes delayed"

Pro: "Delayed. Late notification of delay. No text notification of delay."

Pro: "not too bad"
Kontra: "not too bad"

Pro: "same as previous answer"
Kontra: "same as previous answer"

Pro: "Nothing"
Kontra: "The baggage of all first class passengers was delayed beyond the time of the later flight .. ridiculous .. also flight delayed as is usual tor all flights in and out of Bangkok. The food on the flight is not appealing .. the front of the seat fell down onto the legs.."

Pro: "Seat uncomfortable even though there was plenty of leg room"

Pro: "A perfect landing/touchdown into Auckland. Great pilot"
Kontra: "Passenger immediately behind said that they couldn't watch their movie properly when I wanted to recline my seat for sleeping position. Had to wait!!"

Kontra: "I checked in online, printed the boarding passes as I know japan probably isn’t ready for phone apps for checking in. When I went to the counter, despite being the one holding all the documents (and having organized the whole travel itinerary, the staff only spoke to my husband (Whi hadn’t a clue about the journey) in Japanese. They proceeded to check us in on their computer and insisted that we use their paperwork, not mine. What a farce. What a waste of paper and my time."

Pro: "Smooth and pleasant flight with no interruptions which enabled sleep on a long overnight flight. The plane was older than on the previous flight from Melbourne to Hong Kong and was noticably short on toilets for the number of passengers."
Kontra: "Food was mediocre in flavour and variety."

Pro: "Everything was great !"
Kontra: "Food was average"

Pro: "Little more leg room!"

Pro: "I am frequent air traveler that logs about 100k miles a year and this is the first time I felt like writing a review about an airline. I traveled with my 4 year old son on this trip. Excellent service, high quality food options and flight amenities. I really enjoyed the food as did my son. My son left his backpack behind on the first leg and the airline staff retreived it and delivered it to the lounge in less than 15 minutes. I was astounded and had almost given up on seeing the bag again, given my experience with other airlines in the past. This is going to be airline of choice for future trips!"

Pro: "I am frequent air traveler that logs about 100k miles a year and this is the first time I felt like writing a review about an airline. I traveled with my 4 year old son on this trip. Excellent service, high quality food options and flight amenities. I really enjoyed the food as did my son. My son left his backpack behind on the first leg and the airline staff retreived it and delivered it to the lounge in less than 15 minutes. I was astounded and had almost given up on seeing the bag again, given my experience with other airlines in the past. This is going to be airline of choice for future trips!"

Pro: "Great service and smiley staff"
Kontra: "the fact that it's a 14 hour flight, i hope someone invents a faster plane soon."

Pro: "Adequate leg room, which is very important in a long haul flight. Punctual."
Kontra: "We had lunch and then breakfast, skipping dinner. Considering we were in the place for 14+ hours, dinner instead of either breakfast or lunch would have been good."

Pro: "We always fly with Cathay. Usually 2-3 times per year and feel the staff are professional and service is extremely good. I recently fractured my ankle and staff provided excellent assistance."
Kontra: "The breakfasts for economy passengers is shocking. This has not always been the case. However, Now it is presented in a card board box and of very poor quality."

Pro: "Always consistently good.."
Kontra: "N/A"

Pro: "Staff onboard were extremely helpful."
Kontra: "Cathay Pacific lounge (The Peir) didn't broadcast boarding announcements so we nearly missed it."

Pro: "Left on time arrived early. Staff excellent."

Kontra: "3h delay on the way in 1h delay on the way back"

Pro: "Overall speaking CX flights quality has been declining over recent years"

Kontra: "Flight delay."

Pro: "The crew were very polite, efficient and attentive."
Kontra: "On the first leg of our journey the seats were very difficult to adjust. We required the help of the attendants."

Pro: "N/A"
Kontra: "Gate staff was not patient and friendly. No advanced notification before flight cancellation. Poor communication after flight cancellation. No instructions for remediation for flight cancellation only tell customer to get checked in luggage bag and go home. No initiative to handle the incident. We waited for 2 hours at the counter for explanation and information for re-arrangement for the flight. Really disappointed with this flight."

Pro: "All components of the trip were UpTo the expectations"
Kontra: "Entertainment"

Pro: "Crew were pleasant and courteous throughout. Food was not bad, but not excellent either, just airline food."
Kontra: "Boarding was somewhat chaotic, with people queuing up early and no assigned groups. Seems to be the norm for Cathay unfortunately."

Pro: "Food was good and seats were comfy :) Quick boarding and timely departures which I really like coz it got me to the destination pretty on time compared to other airlines."
Kontra: "Staff seemed a bit stressed at times. Service seemed rushed but acceptable."

Pro: "There is actually meal between hkg and TPE. This is new."
Kontra: "The cabin is just too warm."

Pro: "Na"
Kontra: "A white hair found inside the main course. The crew return it back to you."

Pro: "Good food and service."
Kontra: "The premium economy cabin configuration - it was a full flight, I was seated at the right-hand side of the cabin, and the toilet is at the left, and it was not easy and having to step on people's feet to go to the tooilet."

Pro: "CX starts throwing out some old movies, it's nice to see some vintage from my kid age."
Kontra: "How about some new Hollywood release please"

Kontra: "Hated all the checks at the airport - felt like a criminal. Crew didn't seem very happy to be there."

Pro: "Service was great."
Kontra: "Another passenger request me move to a window seat from a front row with leg room seat and it was hard for a big guy to go to and from washroom. Plane was hot and sweat throughout the flight making it very uncomfortable. Ran out of food choices for breakfast really fast."

Pro: "Friendly staff"
Kontra: "Entertainment touch screen did not work properly. Staff had yo reset it a few times but it still didn't recognise touch most of time which was frustrating. The screen should be chaned or repaired. It was cold on the plane Departure was delayed but we did not get explanation"

Kontra: "Same reason provided for Sydney to Hong Kong flight"

Pro: "What a difference after getting off BA! Staff wonderful, always happy to help and always a smile. PE seats on new A350 are great, although too much cheap, hard plastic on seat back. Very comfortable with great pitch. Food exceptional and beautifully presented. Dim sum for breakfast was sensational. Pier Business class lounge breathtaking, with several large rooms with different food options, served to you - the fresh made noodles a must - and a staffed, well stocked bar. Absolutely gorgeous space."
Kontra: "Surprised (and first time on Cathay I've seen this) toilet was revolting towards end of flight. Movie selection disappointing, as not many new releases and not all that many others."

Kontra: "Blankets were very thin, although clean felt reused. Headphones were poor which meant if Someone in a near seat was talking couldn't hear through my headset despite volume being turned up."

Pro: "Customer service"
Kontra: "The guy in front reclined for the whole 14 hour flight so I didn't have much leg room."

Pro: "We liked the cabin crew services, which were great and attentive. The food and beverage services were also excellent, with the food tasting delicious and visually appetizing. Entertainment system and movie choices were updated and varied."
Kontra: "The baggage allowance was atrocious at just 20kg, when all other airlines already have much greater baggage allowance. Even though the baggage allowance has been updated to a higher amount as of September, their system still tagged on the 20kg amount to the date of ticket purchase."

Pro: "The entertainment on the touch screen is pretty good. Economy seats are pretty good and have decent leg room."
Kontra: "The world is turning to vegetarianism and I think that all flights should now have a veg and non-veg option by default and it should not be a necessary special meal as such. The Ovo-lacto meal that was given to my wife and I was OK compared to the actual vegetarian option that was present on the menu. The airline should inform passengers in advance that a certain leg of the journey would have vegetarian options."