Cari Tiket Murah dari Bali ke Zurich

Kontra: "Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen."

Pro: "Nothing to complaint. Excellent airline nowadays"

Kontra: "Very good airline except for the fact that the staff at Narita airport."

Pro: "Wonderful crew"

Pro: "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"

Pro: "Perfect service, never had a more pleasant and attentive crew"
Kontra: "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"

Kontra: "Flight attendants"

Pro: "Service was excellent. Premium economy seats well worth the few extra $$."

Pro: "The food the service and the staff"

Pro: "The food the service and flight was great"

Kontra: "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."

Pro: "Easily upgrade to premium economy class"
Kontra: "Some staff lack of basic english"

Pro: "Excellent Service, food and beverage. Comfortable aircraft cabin atmosphere."
Kontra: "in-flight Wifi is not working"

Pro: "It was very good no prO lens at all:)"

Pro: "Cabin crew were very nice. Food was okay, while the legroom was good too."
Kontra: "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."

Pro: "The staff were fantastic nothing was too much trouble and great fun attitudes."
Kontra: "No entertainment systems."

Pro: "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
Kontra: "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"

Pro: "Beautifully presented and tasty Japanese food. Electronic windows."
Kontra: "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."

Kontra: "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."

Pro: "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."

Kontra: "Double standard"

Pro: "So cramped. Very uncomfortable flight."

Pro: "Great service."

Pro: "I got an upgrade!"

Pro: "The meals. The attention to service details. The seats are better."
Kontra: "Ticket reservation follow up."

Pro: "Superb services!"
Kontra: "I don't think there's anything I didn't like during my journey"

Pro: "Nothing"
Kontra: "Everything. Screens were small. Leg space was little to none. Food was trrrible. I will never fly with JAL again"

Kontra: "Great airline great service. Haihly recommended"

Pro: "The friendliness of the crew and the comfort of the seat + size of the screen"
Kontra: "Possibly more food options could of been better, only had western or Japanese option"

Pro: "Simply excellent !!!"

Kontra: "Why does the shorter of the two flights have more comfortable seats?"

Pro: "Very efficient boarding. Using two doors and a twin aisle plane made boarding very efficient despite the size of the plane and the number of people. Free WiFi worked surprisingly well - I was able to make a video call to my family. The plane was clean and tidy . Not really much more to say as it was a very short flight."
Kontra: "No food offered, not even a biscuit, only very basic drink selection."

Kontra: "Leg room"

Kontra: "Leg room"

Pro: "I was early to check in . But the check in was slow and I. Had to run to my plane ride .. and had no time to shop"
Kontra: "The service was so so and food was lousy"

Pro: "The food (Japanese) clearly was a league of its own. Service was prompt, attentive yet discreet."
Kontra: "Selection of video entertainment could be increased and improved."

Pro: "Everything, from booking till landing"

Pro: "Service and polite staff."
Kontra: "Not much space between the seats for my long legs."

Pro: "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"

Pro: "The food was good, which I didn't expect. The crew was kind."

Pro: "The aircraft was clean and boarding went smoothly. The flight was late but the staff seemed courteous, polite, and apologetic for the delay."
Kontra: "I thought I had ordered a vegetarian meal when I booked the flight roughly 1.5 months prior to my trip. However, when the meal was being served, there was only a chicken or pork option and my vegetarian meal had either not been properly booked or had been forgotten. When I informed the staff, I was asked to show proof that I ordered a veggie meal. I could not pull up my email confirmation as we were flying and there was no internet access. I had to lug my bag out of the overhead and search for a print out confirmation. I had not come prepared with the "evidence" the stewardess wanted. While the staff tried to be polite, I also found them to be quite rude, demanding that I produce evidence. Could they not have simply given me an extra salad without all the fuss? I felt I was being treated as a criminal for requesting a veggie meal that had, unfortunately, not been recorded in their system."

Pro: "The service, food, entertainment, everything was perfect. Thanks so much"

Pro: "Comfortable plane, good service"

Pro: "Very spacious and comfortable, modern plane"

Kontra: "Some crew members from Hong Kong better make more effort to improve service skills."

Pro: "The airplane was quite and clean and the crew were helpful"
Kontra: "Some items were not new and not in a good shape like the headphones and the pillows. The crew didn't pickup the plates after we finished our meal"

Pro: "The crew were cooperative and the supplies were good"
Kontra: "The chairs were not comfortable and the toilets were so dirty"

Pro: "The flight was really comfortable, the food was the best meals on the plane as far as I could remember. The stewardess were very helpful and friendly."

Pro: "The flight was really comfortable, the food was the best meals on the plane as far as I could remember. The stewardess were very helpful and friendly."

Kontra: "Didn’t even take off!"

Kontra: "My flight got canceled but nobody responded from flyus.com"

Pro: "attentive crew. comfortable seating. good food options"

Kontra: "Not a lot other than better choice of movies and music. Super airline as always"

Pro: "Food was good and crew"
Kontra: "Old aircraft from Doha to Dhaka."

Pro: "Everything- leg space, crew were great, relaxed atmosphere, great entertainment systems"
Kontra: "Nothing"

Pro: "Crew was exceptional. QSuite very comfortable."

Pro: "As efficient as ever"

Pro: "Awesome leg room in economy. Helpful staff."
Kontra: "Main courses weren’t all the great."

Pro: "Everything"
Kontra: "Nothing"

Pro: "Same again the crew were fab"

Pro: "Same as earlier flight"
Kontra: "Nothing"

Pro: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."
Kontra: "Boarding at Bali Airport is chaotic. This can hardly be attributed to Qatar Airways but this needs to be sorted out. When boarding began, it started with "Group 1" rather than business and other priority customers. It ended up rather chaotic with boarding halted at the end of the escalator causing a very uncomfortable situation as people struggled to get off the escalator."

Pro: "Faultless as per usual QA flights"

Pro: "Qatae Airways is second to non as always"

Kontra: "My seat would not go back. The food was all carbohydrates and quite cool instead of warm. There was only one tiny piece of chicken in chicken roll."

Pro: "crew was excellent, very attentive"
Kontra: "food - i am not a fussy eater but it's as if qatar tries do please too many tastes and does not suceed at any. why not have middle eastern food choices too? but then i guess you can't argue with the price"

Pro: "All good thank you + food and crew and entertainment"
Kontra: "All good thanks"

Pro: "Loved the array of film choices. The food was lovely and the service was fabulous. Lovely warm blankets ."
Kontra: "nothing"

Pro: "comfortable seats good service"
Kontra: "nothing"

Pro: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Kontra: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."

Kontra: "Wrost app I don’t advise any one use it cause"

Pro: "Ended up having spare seats beside me. Planes were new and in great condition. Staff were very good."

Pro: "Nothing was wow! Liked politeness of one of the airhost. She was good with good english"
Kontra: "Plane wasnt clean enough specially toilet."

Pro: "Food was good. Quick response to call"
Kontra: "Toilet wasnt clean enough. Not offered water regularly"

Kontra: "going with RJ in the first leg"

Kontra: "I missed my flight from Nairobi to Melbourne then the airlines asked for penalties and fare difference which in total was much higher than booking a fresh one way flight. I felt that the crew at Nairobi airport handled the situation pretty well however, the staff at the Nairobi reservation office were a bit cold and not very helpful."

Pro: "All good"

Pro: "Boarding was quick and I liked that they didn’t make many announcements which can often keep passengers awake when they’re trying to sleep. Lights were kept off for the duration of the 14 hour flight which was good."
Kontra: "I felt that the service was slow and the food was poor. Water was not offered during the flight as is the norm with other airlines. Toilets should be cleaned more regularly. Advertising at the beginning of the inflight entertainment became very repetitive when watching short tv shows."

Pro: "Food, seat OK, crew excellent"
Kontra: "Immigration at Doha is appalling. More than 75 minutes waiting and very understaffed."

Kontra: "Not one of their newest planes."

Pro: "Stopover in Doha fun. The people are so friendly."

Pro: "Qatar airways is the best in middle East"

Pro: "Crew helped with my bags."
Kontra: "Lack of film choice"

Kontra: "The online check in system was down so we all had to line up to check in."

Pro: "The staff are outstanding! Friendly, helpful and accommodating."
Kontra: "Poor choice of movies. Their 'world' movies should have subtitles"

Kontra: "the wifi was average at best. I get that we there are limitations...but if the service is going to be this poor, make it free & unlimited."

Pro: "Crew were helpful and not interefering in long flight"
Kontra: "Flight from Qatar to Seoul was quite old I believe. USB on my chair did not work and media in LCD screens were not new enough. seats were quite old and not convenient for 10 hours flight."

Pro: "Space, food, service, handling"
Kontra: "That I could not and cannot retrieve my flight on the Qatar Airlines website."

Pro: "We enjoyed the comfort, food , staff and entertainment."
Kontra: "The queuing for check-in, luggage control and plane boarding was much too long, 1 1/2 hrs +. The online check-in couldn't be used."

Pro: "Generally good experience at least as far as a very long flight with two children can go. Good food with plenty and quite healthy snacks for kids. Very friendly and attentive crew, comparably comfortable seats, clean and comfortable bathrooms (what not always has been my experience with other airlines)"
Kontra: "Due to a misunderstanding at check-in we have been seated away from a baby bassinette (although booked) to sit together with my husband, nobody asked what my preference would be (sitting as a whole family or having a bassinette) and a 17-hour flight with a 9month old baby constantly on my lap was challenging. Also a very disappointing selection of films and documentaries for adults. I ended watching a kids movie with my older daughter and it was the only thing I found appealing. Kids section very good though, my 5-year old was glued to the screen and all the options had my approval :)"

Pro: "-Cleanliness -on time arrival"
Kontra: "-Cramped seats I have flown long haul to Melbourne on Cathay and Emirates and Qatar airways economy seats were excruciating to sit in."

Pro: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable as I didn't want to sleep. The entertainment screen was big and clear, and the choice of films was good. The member of flight crew, a Latvian lady, who looked after me onboard was a real star, very efficient but still had time to chat."
Kontra: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."

Pro: "Comfortable seat and good service"
Kontra: "None"

Pro: "Could have done without the awful sexist ads they play on in flight entertainment."

Pro: "everything went perfect , tank you KAYAK"

Pro: "Good service, plenty of entertainment options, modern aircraft."

Pro: "Nice and spacious aircraft."
Kontra: "Some confusion on Hindu meal and vegetarian meals."

Pro: "Very kind and helping crew.. professional and helpfull"
Kontra: "I dont have anything to complain about"

Kontra: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."

Kontra: "Great flight back to the UK, flight crew were very pleasant and attentive."

Pro: "The crew were very helpful and the food was good."
Kontra: "There was no soap in the toilets on the stretch from Sydney to Dubai. The film choice also seemed poor."

Kontra: "Food on the menu was not available. Some of us did not get lunch and were being offered bread. Some flight attendants were impatient with pax and unwilling to help especially with regards to Wifi on board , others were impolite"

Pro: "Crew was very good and helped whenever it was needed"

Pro: "the food is amazing"
Kontra: "The crew"

Kontra: "Better inflight entertainment"

Pro: "Overall good."

Pro: "Unprofessional crew member how to treat as GOLD member in business class cabin"
Kontra: "No comment"

Pro: "Five Stars Airlines, we seat Economy Class, so Airlines give us Upgrade to Bussiness Class by Free... Thank you Emirates A380-800 Flight No.903 Dubai DXB - QAIA Amman Jordan, glad fly with you,,,"
Kontra: "WiFi is free for chatting only, its better we can viedeo call on the sky... Recomended Airlines,,,"

Pro: "Emirates A380-800 Jeddah - Dubai most beautiful and big airlines, Amazing Airlines"
Kontra: "All of Crue very friendly and helpfull"

Pro: "Great food & great entertainment. Love the free WiFi"

Kontra: "The bread buns were cold. Better if they were served hot"

Kontra: "Stuff not helpful, rude and not helping at all despite us being with a baby"

Pro: "Big Airlines A380-800 Dubai - Jeddah,"
Kontra: "WiFi On Air not work"

Pro: "Dream on the sky, all crew cabin is very friendly and nice smile."
Kontra: "Free WiFi please up for faster"

Pro: "A380s are good aircraft. Emirates entertainment is second to none ."
Kontra: "I'm the first leg 777 aircraft sat towards the back and my window seat was smaller than most seats. I had 1 hour 25 minutes connection in Dubai . But it was a VERY. Long walk from C3 to B14 . By the time for of the plane and reached my connecting gate t8gey were already boarding . Dubai is too big"

Pro: "Yes"
Kontra: "No"

Pro: "I had 4 sectors except the first one 3 of them was with unfriendly cabin crew not smiling at all not responding the calls."

Pro: "ICE is amazing, excellent food also in economy, comfortable seats."
Kontra: "If you sit on the double seats in the back you have to wait a lot to get off the plane."

Pro: "On time, chose the raw meal which was excellent."
Kontra: "Nothing!"

Kontra: "N/a"

Pro: "Everything about the flight - barring one thing - was brilliant. The new overhauled interior with the padded leather seats and a mini bar is an exquisite touch. The build quality of the interior such as the spotlight, switches, buttons all have a classy touch with a very classy interior cabin lighting. It felt like how a business class should be: excellent. And, as usual, the staff remained professional, polite, friendly and very helpful."
Kontra: "There was a delay before the take off. I had one booking with four trips with Emirates, three delayed which was a disappointment from a major credible airliner."

Pro: "I had a fast and easy check-in at Denpasar airport. In flight service by cabin crew was very good, as I normally get in the business class at Emirates. Flight left Denpasar on time and arrived in Auckland some 30 mins early, which was nice. Enjoyed a late dinner - the mie goreng ayam was particularly tasty!"
Kontra: "In the past on overnight flights Emirates I have received a pyjama set in the Business Class, which made it very comfortable to sleep. But this time this was not given, so I had to sleep in my day-wear, which was a bit uncomformtable."

Kontra: "Crew staff"

Pro: "Excellent. All the staff were great and helpful."
Kontra: "I forgot to ask them to put to add my quantas points for the flight home and an worries I can’t noe but need to try and do that tomorrow. There was no where to add them when I booked the flights."

Pro: "Everything. Nothing negative."

Pro: "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
Kontra: "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."

Pro: "The cabin’s atmosphere was great, food was on time i think and food and drinks were overflowing and tasted great."
Kontra: "My LCD screen had a problem as i noticed that it was just mine that was having this blurring part like every 5 minutes so it was disrupting my concentration on the movie."

Pro: "Footrest would be good for a long haul flight."

Pro: "Everything."
Kontra: "Nothing."

Pro: "Verry efficient and helpful even with oversize canvas painting,, didn't expect luggage to be transferred so quickly but the made it!"
Kontra: "Delay and worry I would miss connection"

Pro: "Food"
Kontra: "We reached very fast"

Pro: "Good service, great crew, comfortable seat and pitch."
Kontra: "The food was mediocre compared to usual standards."

Pro: "I liked the entertainment and the cabin crew is very welcomjng and nice smaile on their faces."
Kontra: "The leg room for tall guys isrediculous and if i had to get more leroom even in international flights they r charging. Ive not bren charged in domestic flights till now for leg room. And the food shoydl be changed and please give sime yhing more filling."

Pro: "Facilities excellent. Staff not quite so attentive on this leg of the trip."
Kontra: "Just left to it. Not much fuss made."

Pro: "Plane was almost full, had a spare seat in the middle. Meals were good. Staff were run off their feet but coped well."
Kontra: "The flight from Brisbane to Dubai then to Barcelona was excellent compared to the return flight from Dubai. Dubai to Brisbane flight, seats were very uncomfortable, seat cushions were hard. Toilets ran out of paper and hand towels, I had to Inform a staff member. Cabin had a peculiar odour."

Pro: "Attention to detail all the way"
Kontra: "None"

Pro: "There was good service in the flight"

Pro: "The entertainment system was really good..."
Kontra: "The food was poor compared to other airlines...IE British airlines void us great"

Pro: "Good inflight entertainment"
Kontra: "Inflight service perfunctory Food of adequate standard Both used to be much better on Emirates"

Pro: "The time to board and arrival was on time"
Kontra: "They didn't have mango juice"

Pro: "Second legs entertainment system was brilliant."
Kontra: "To offer only one meal on a 7 hr flight seemed quite stingy, although the quality was very good."

Pro: "Vego food was provided Lots of meals"
Kontra: "Some of the food wasn't as tasty but it's airplane food"

Kontra: "Seat a little uncomfortable even with mattress. Food not great."

Kontra: "Do not like Dubai airport security setup and the distance one has to walk between arrival and departure gates is a joke especially when your over 70!"

Pro: "Being able to sleep comfortably Great staff Food good rather than great but not easy on flight. Well chosen good wines. Chauffeur service to & from airport Ease of checkin"

Pro: "Great staff and in flight entertainment"
Kontra: "Other passengers..."

Kontra: "Nil"

Pro: "Comfortable cabin, attentive crew, if somewhat aloof. Food okay, but better than a 2 ounce package of salty pretzel mix for $3! All in all, quite good."
Kontra: "Nothing comes to mind."

Pro: "everything was very good we had such a great time"
Kontra: "nothing really"

Kontra: "Vegetarian food. 30% of people are vegetarian"

Pro: "Sluruh awak kabinnya sangat ramah, tempat duduknya lega dan nyaman"
Kontra: "Wifi nya harus ditingkatkan dg pelayanan lebih baik lagi"

Pro: "I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again."
Kontra: "flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do."

Pro: "Comfortable for that sort of journey"
Kontra: "N/a"

Pro: "Good gluten free bread on Istanbul to Malta leg. Blankets are good as is amenity pack which has all but diasappeared on BA. Good choice of films"
Kontra: "Foot rest in economy, gluten free meal is poor (except bread)."

Kontra: "Flight was delayed, missed connection in Istanbul and had to spend a day in Turkey before next available flight"

Pro: "We arrived in Athens eventually"
Kontra: "People were made to wait outside in the cold airport bus for half an hour. The ground crew gave no explanation for the delay. After heavy protests, they let the waiting passengers back into the terminal. Supposedly the pilot was sick, but there was no communication at all from the airline about the cause of the delay or how long it would last."

Pro: "Full seasons of resurrection ertugrul would be appreciated. The flight really wouldn’t have felt so long"

Pro: "Excellent staff."
Kontra: "Very cramped, even for economy."

Pro: "All was really good"
Kontra: "Long lines ( about 40 min) to get into transfer zone at the airport. I guess this is not aircompanu fault, but airport."

Pro: "the onboard entertainment system is poor: you don't have your personal screen, and the only programmes available are the saftey video and airline's ads. The flight was delayed for 20 minutes at the start however it arrived on time. So that was not really an issue."
Kontra: "The crew are professioanl and the service is OK although you need to ask for your tea/coffee. The food isn't amazing but it meets my expectation about the short flight cuisine."

Pro: "Leg room was OK"
Kontra: "No alcohol service, cabin lights not dimmed seeing it was a late night flight."

Pro: "Food and service in business class were splendid."
Kontra: "Absolutely nothing!"

Pro: "We were sat in the middle rows for this flight. But only flew for 50minutes so not a big problem"

Pro: "The plane was too hot"
Kontra: "Plane too hot"

Pro: "Full meal and entertainment system even for a shorthaul flight."
Kontra: "Tight leg room"

Pro: "Vree"
Kontra: "A little late"

Pro: "Turkish Airline is really good at making safety videos. Istanbul Atatürk Airport is hands down the best airport in the world."

Pro: "I loved the customer service and the staff are ever so friendly. Always smiling and making sure we are ok. Polite and helpful."

Pro: "Crew and flight itself was great."
Kontra: "As expected, the plane and seats were okay (borderline mediocre). The food wasn't enough and the choices (rather the lack of) were poor. The seats could be better and not particularly comfortable for a long haul flight."

Pro: "Istanbul Airport has good facilities and F&B options"
Kontra: "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"

Pro: "Food and service is excellent. Istanbul lounge is great."
Kontra: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."

Pro: "Lot of empty spaces"
Kontra: "Lot of rubbish on the plane"

Pro: "Food"
Kontra: "Movies are not very new, i was asked to clear security again at istanbul gate after going to bathroom but i guess that makes me feel safe even though was inconvenient"

Kontra: "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"

Pro: "Comfortable seats, good food"
Kontra: "Nothing"

Pro: "Fantastic journey no problems at all thanks kayak....."

Pro: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"
Kontra: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"

Pro: "As always from Turkish Airlines, you get good service even for a relatively short flight. Puts other national carriers to shame."

Pro: "Comfortable, on time and as always good service from Turkish Airlines"

Pro: "No complaints about the plane, staff etc and its probably no worse than any other airline"
Kontra: "Long overnight flight in Economy Class, little legroom. As I am larger than average and find it hard to sleep on flights, the cramped conditions were extremely uncomfortable"

Pro: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Kontra: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"

Kontra: "They made us wait for 2 hours out in the open on a winter night. They wouldn't let us in the terminal. It was outrageous. Everyone was extremely rude."

Pro: "Everything"
Kontra: "Would highly recommend"

Kontra: "Nothing"

Pro: "Everything was fine on this flight."
Kontra: "Everything was fine on this flight."

Pro: "I liked the overall plane journey."
Kontra: "Flight was delayed which caused us to miss our connection flight."

Pro: "I thought the food was excellent on both flights light , fresh and tasty. The seats were very comfortable and the staff very helpful. I was very happy with Turkish airlines."

Pro: "Everything went well apart from my suitcase been lost on the connecting flights to Ercan."
Kontra: "Eight hours waiting for a connecting flight at Istanbul airport."

Kontra: "Not enough movie varities."

Pro: "Food okay"
Kontra: "TV/Movie/music were not working. The temperature in the plane was very hot throughout flight."

Pro: "Friendly crew"
Kontra: "The issue of excess baggage. Would appreciate to buy on line before my flight so that I know how much to carry and also that I am covered before leaving home. Payment at the airport may be too costly as well as unreasonable. It's like a penalty for having excess luggage. This is the reason I prefer flying with EMIRATES because they afford me to but pay fir excess luggage before my departure. Planning ahead is key"

Pro: "The counter in Kuwait was very kindly with my because I have disabled boy"
Kontra: "The passport office was very rood with us as we famliy not allowed us to pass and he just allowed the disabled boy with other one only"

Pro: "Very friendly and willing crew."
Kontra: "Sound through headphones could be better. Hope to have free onboard internet one day!!"

Pro: "I was upgraded to buisnes class :)"
Kontra: "Every thing was ok"

Pro: "I liked the food , I also liked the tv we had in our chairs for us to watch movies"
Kontra: "A lot of announcements, when they could've just done all of them at once"

Pro: "Gave us direct flight back to Singapore in premium economy seats."
Kontra: "This is our second experience of flights being cancelled via Turkish Airlines. Very disappointing customer care when flights get cancelled. Staff totally unprepared and untrained for such situations. We waited around for 6 hours before finding out on our own, that the flight was cancelled. The notice was not shown on the board. In all waited around at the airport for more than 10 hours before we were finally carted off to a small hotel near by at 1230am in the morning. Very little to no information given throughout the whole process, stranded with parched throats, no luggage, clean clothes or toothbrush."

Pro: "Flight was very punctual (actually early enough to cause problems with being collected on arrival), despite being full, there was ample space. The food was very edible, brings service was sufficient and the crew were friendly and helpful."
Kontra: "The gate was a good 15-20 minutes walk from the main duty free area of the terminal with not much signage indicating this. The touch function on my inflight entertainment screen lagged a bit and there was no USB charging offered"

Pro: "No real issues, we were served a decent meal, plane was new and the crew were friendly."
Kontra: "Flight was severely delayed, not due to any fault of the airline but we were left sitting on board for 90 minutes with very little information m."

Pro: "Entertainment System, Food"
Kontra: "Leg Space, Airplane Space, Staff, 1 Hour Delay for no reason"

Kontra: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Pro: "The crew were excellent and seats were comfy."
Kontra: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Pro: "very nice crew"
Kontra: "my bagfage was lost"

Pro: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Pro: "Crew was great and helpful despite oversight in my special meal."
Kontra: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Pro: "Crew was helpful and food was very good"
Kontra: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Pro: "Seat was good"
Kontra: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

Pro: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Kontra: "Doesn't"

Kontra: "Late departure. Rush to connect."

Kontra: "We had 4 hour delay causing a stop over at 3am. So yeah"

Pro: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Kontra: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Pro: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Kontra: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Pro: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Kontra: "The earphones could have worked!"

Kontra: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Pro: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Kontra: "Transfer point needs upgrade."

Pro: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Kontra: "My suitcase didn't come with the airline."

Pro: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Kontra: "Nothing"

Pro: "NOTHING"
Kontra: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Pro: "Friendly hostesses"
Kontra: "Flight was delayed 3 hours"

Pro: "Efficient boarding system, clearly signposted. Professional staff"

Pro: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Kontra: "Boarding was chaotic and congested with not much information or order."

Pro: "Great service"

Kontra: "You are almost always late!"

Pro: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Kontra: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Pro: "Overall everything was ok."
Kontra: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Pro: "Cabin crew were very professional."
Kontra: "Aircraft returned to gate due to fault and was delayed for 45 min."

Pro: "Booked extra room seat which gave me good room for seating"

Pro: "Absolutely nothing!"
Kontra: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Pro: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Pro: "Good flights. Good prices."

Kontra: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Kontra: "Crowded seating, wake-up for breakfast service two hours before arrival"

Pro: "Comfortable seats. Warm plane with happy staff."
Kontra: "Maybe a second sandwich option for food, not everyone likes cheese."

Pro: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Kontra: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Kontra: "At some point the luggage was lost. here."

Pro: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Pro: "The food and the punctuality"
Kontra: "The technology in interteiment is not touch screen"

Pro: "Everything. A truly faultless experience!"
Kontra: "Nothing"

Kontra: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."

Pro: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Kontra: "Flight was delayed due to weather in Amsterdam area"

Kontra: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Pro: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Kontra: "Not much to comment on here."

Pro: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Pro: "The included snacks and the seats."
Kontra: "Nothing."

Kontra: "suitcase didn't turn up, although connection was quite tight"

Pro: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Kontra: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

Kontra: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Kontra: "magazines very dog eared and some badly torn"

Pro: "Nothing"
Kontra: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"