Check in waiting time 45 mins Flight delay 1.5 hours Air Steward cologne overpowered.
An hour and half delayed without prior notice. So i had to wait at the gate.
Seats are super cramped and recline doesn't do much.
Friendliness of crew and prompt boarding
Delays and sudden change in gate(thou its not the airline fault)
Nothing other than punctuality.
After boarding started there was no Aircon the flight was boiling hot and hugely suffocated. Also so many mosquito surely need better service.
I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !
Extras provided - eye mark, socks etc
My seat was unable to recline. My husband and I were moved to a middle aisle (although we really didn't want to share) only to find that the foot rest at my foot rest was also faulty. It was an uncomfortable flight
Onboard food was good
Crew wasn't attentive, flight boarding was delayed with passengers on the bus waiting for boarding ramp to the plane, for awhile no explanation was given.
Very friendly and willing crew.
Sound through headphones could be better. Hope to have free onboard internet one day!!
Short flight-everything fine. Great plane.
Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast".
Plane was comfortable (for a plane) and the staff were polite and efficient. The flight made up lots of time and the in flight snacks were very welcome.
The flight was very delayed, and the communications from Swiss was lacking. In fact their app thought the flight had taken off and landed on time?!
Fast journey despite a short delay it arrived on time.
Felt a bit hectic on the plane, possibly due to other passengers being slow to board.
Engine shut down juast as the safety briefing started but all was good when it started again. A light meal would have been better than yoghurt & biscuits. Staff were very helpful.
Friendly crew, clean flight
Charged 45 SF (about $50) to check 1 bag
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