Temukan tiket murah dari Jakarta ke Johannesburg

Pro: "We had to come home 2 weeks early due to the virus, and Singapore airlines were brilliant at changing the flights. Even got upgraded to the extra leg room for free"
Kontra: "The extra leg room seats were naff, I like getting comfy in a chair and these ones were not. The screen was too far away and the arm rests didn’t move. Also, due to my partner having to swap seats, I was sat on my own next to strangers. They slept the whole way, so the crew never disturbed them meaning I missed out on food and drinks, even when asked"

Kontra: "Terrible"

Kontra: "Food"

Pro: "Flight time shorter than scheduled. Food good. Crew great."
Kontra: "Somewhat limited recent release movies compared to Emirates."

Pro: "Crew will do anything to help"
Kontra: "I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland"

Pro: "Crew will try there best to help you in anyway"
Kontra: "Missed my connection so lost bags . Took 2 days for them to get to me."

Kontra: "Change the food menu, boring with the same menu"

Pro: "Efficiency, good."

Kontra: "For better leg room in business class go for the bulkhead seats"

Pro: "Service was great on both sectors"
Kontra: "Premium economy seat is still not comfortable enough in comparison with economy."

Pro: "Great service!"

Pro: "Flight time"

Pro: "Food, service"

Pro: "Very comfortable"
Kontra: "I don’t see anything I didn’t like"

Pro: "Everything From the food to the drinks to the comfort"
Kontra: "Nothing"

Pro: "It’s worth it to pay a bit more for the extra legroom seats."

Pro: "Very attentive and super awesome crew."
Kontra: "Nothing"

Pro: "The trip was uneventful, with the usual excellent service."
Kontra: "Nothing"

Pro: "Excellent service"
Kontra: "Very poor on board entertainment"

Pro: "Great amount of legroom in the seats we were lucky enough to be granted. Entertainment was good!"
Kontra: "Frantic service from crew. They seemed anxious and rushed at all times. Food was also very average."

Pro: "Nothing"
Kontra: "Poor service."

Pro: "Crew"
Kontra: "Old plane. Worst food I’ve ever had on a Singapore airlines flight. They need to give up on the seafood spaghetti. It was quite awful. Old plane so entertainment system not up to what is expected these days"

Pro: "Entertainment excellent, cabin crew superb"

Pro: "Great service and comfort."
Kontra: "Food was bland and breakfast availability was a joke. On any flight, passengers do not want spicy or evening meals, and having a limited amount number of breakfasts available was not amusing. The crew had done 5 rows and we were 6 row from kitchen and they had run out ."

Kontra: "leg space."

Pro: "Frequent serving of drinks, huge selection of latest films on large screen, comfortable ride"

Pro: "Food"
Kontra: "Crew"

Kontra: "Na"

Pro: "Service is the best among the airlines I’ve ever taken"
Kontra: "Never ever get free upgrade"

Pro: "fast crew service friendly staffs. clean toilet"
Kontra: "everything was good"

Pro: "New plane"
Kontra: "Nothing in particular"

Pro: "All went great"
Kontra: "I liked all - end to end excellent service"

Pro: "SQ always has top quality service and that came through today."

Pro: "Great service with a smile and can do attitude"

Pro: "crews are energetic and warm welcoming passengers."
Kontra: "aircon temperature is too hot for seat 50H area."

Pro: "Professionalism and friendliness of crew"
Kontra: "Seat not great for my length even though it was business class"

Kontra: "cramped uncomfortable seats freezing cold in the plane"

Pro: "On time. Attentive crew."
Kontra: "Old TV screen that was difficult to see. Looked like it was from 1990. Limited movie selection."

Pro: "I love flying by singapore airlines! Firstly because its direct flight from home plus service on sq is always impeccable. Plus i can easily order a singapore sling and a campari spritz, which is so nice while watching a movie :)"
Kontra: "I didnt really like the food this time and entertainment on the way back was so sad! No new movies unlike on the way there :( dont really like being woken up for meals though, would be nice if they left a note to get a meal from them once ive gotten up. Coz i was trying to sleep so i dont get jetlagged back in sg. Which i did unfortunately :( not jetlag when i arrived in rome though :)"

Pro: "Overall very good."
Kontra: "Weren't informed of status of connecting flight while in flight. Learnt that the connecting flight was held back on arrival in terminal."

Pro: "The SIA crew is the most gentle and careful I have ever encountered."
Kontra: "The food is below average. The quantity is OK but the choices/taste in not matching the best airlines."

Pro: "Clean ,on time"
Kontra: "The movies were not updated"

Pro: "Always great and efficient service. Comfortable despite the limitations of the plane itself (don't particularly like Airbus planes)."
Kontra: "Wish the food could have been better and the choice for dessert wider."

Pro: "Great staff. Aircrafts has more leg room. The food and entertainment was good as well."

Kontra: "The video screens need to be upgraded"

Kontra: "Same food options as previous flight Not as many movie options as the longer flight"

Pro: "Arrival in Canberra was excellent."
Kontra: "Horrendously uncomfortable business-class seat for a redeye flight."

Pro: "We love travelling Singapore Airlines and always try to travel with them if we can"

Pro: "Movie selection, very helpful crew and good quality food."
Kontra: "Nothing!"

Pro: "Qatar Airways are still flying, in the midst of Coronavirus, unlike their competitors. This is fantastic! Onboard, there was a full service and excellent crew, all through the night, unlike their competitors during the early days of Coronavirus, when I last flew. Thank you. Qatar Airways"
Kontra: "The movie selection, although vast, was not great. I resorted to downloaded Netflix on my tablet."

Pro: "attentive crew. comfortable seating. good food options"

Kontra: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."

Pro: "The crew was amazing"
Kontra: "it would be better if the flight departure on the scheduled time"

Kontra: "they cancelled by booking just before hour depature.."

Pro: "The A330, despite being an old plane, had really good recline."
Kontra: "The entertainment was very outdated."

Pro: "I got a very good seat."
Kontra: "Qatar in Belgrade didn't tell me about alchocol bottle I bought in the Duty Free and that i could not go with it all the way to melbourne even bag was sealed and receipt was visible. I lost $ buying, because custom in Doha had to take bottle. Its not right. Qatar custom could see in Belgrade and didn't tell me and the same in the Duty Free shop."

Pro: "Great flight in-service was fantastic. I didn’t use the entertainment service because is the old movies."
Kontra: "Please include Nigerian and Ghana movies"

Pro: "From the ground crew to the flight staff, everyone was superb! Keep up the good work!"
Kontra: "I can't think of anything to make it better."

Pro: "Staff were fantastic."
Kontra: "Better movies please."

Pro: "Seats are great!"
Kontra: "The food options were not that good this time."

Pro: "Good Service.Efficient"
Kontra: "No Phone charging facilities on back of the seat unlike other Qatar aircraft."

Kontra: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"

Pro: "Everything"
Kontra: "Nothing"

Pro: "Same again the crew were fab"

Kontra: "The plane was delayed at the start but that's was ok you need a safe plane but we missed the next flight. You don't flight to Cuba so missed all the next day flight to Cuba but you lost all four bags and not helping to get them back so missed the rebooked flights again, so stall waiting someone to find them."

Pro: "Great service from all staff ,"
Kontra: "Nothing"

Pro: "Everything"
Kontra: "Nothing"

Pro: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."

Pro: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."
Kontra: "Boarding at Bali Airport is chaotic. This can hardly be attributed to Qatar Airways but this needs to be sorted out. When boarding began, it started with "Group 1" rather than business and other priority customers. It ended up rather chaotic with boarding halted at the end of the escalator causing a very uncomfortable situation as people struggled to get off the escalator."

Pro: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Kontra: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Pro: "Nothing much."
Kontra: "I think airplane was small in Doha to Amritsar sector . There are not too many flights"

Pro: "Boarding was great as well as comfort and crew. the flight was ok"
Kontra: "however there was no internet and bad entertainment. You couldnt really navigate on Oryx One and it was hard to select the autoplay or map. There was no remote unlike the B787 between MAN and DOH. Pre-download things on laptops, tablets, phones or whatever ifyou are not going to sleep on the flight. It also took 3 hours because of UAE and Qatar :("

Pro: "Very polite and friendly crew. Very helpful."
Kontra: "Did not have the duty free item I wanted in stock"

Pro: "I appreciated the friendly and always service minded staff. The plane was clean and I enjoyed good leg room. I was happy with the menus and the film selection was entertaining and current. All over a great experience and I would not hesitate to choose Qatar again."

Pro: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Kontra: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."

Pro: "comfortable"
Kontra: "nothing"

Kontra: "Wrost app I don’t advise any one use it cause"

Pro: "Good service, clean aircraft, friendly crew"
Kontra: "Qatar Airways Asian vegetarian hot meal is not as good as some other airlines. It lacks the asian grains, light spices etc."

Pro: "Foods, crew are accomodating and all sevice facility are very good"
Kontra: "Just update the movies regularly"

Pro: "Food, seat OK, crew excellent"
Kontra: "Immigration at Doha is appalling. More than 75 minutes waiting and very understaffed."

Pro: "Short flight, seat pitch OK and food adequate. Good crew."
Kontra: "Bus boarding always chaotic"

Kontra: "Same as above"

Pro: "Once staff were aware that my child was sick one staff member in particular regularly checked on the well being of my child."
Kontra: "Crew only helpful when pushed to help. My child was sick and the cabin crew tried to give me food. I said that my child had just vomited but there was no offer to help me clear it up they just continued serving food to other passengers. I had to search for someone to help me to clear up and then I felt as though I was an inconvenience. I then had to look for someone to bring food for myself and other child. My other child is 1yr and 11 months and I was told they were only allowed baby food not a child meal. Although there were a few spare seats on the plane I was squashed into a full row with a 3 yr old and one year old on my lap. I appreciate that there may not have been any bassinet seats left but would have been helpful not to be on a full row as a single adult travelling with two small children. No offers for assistance with bags."

Pro: "Crew helped with my bags."
Kontra: "Lack of film choice"

Kontra: "The online check in system was down so we all had to line up to check in."

Kontra: "the wifi was average at best. I get that we there are limitations...but if the service is going to be this poor, make it free & unlimited."

Pro: "Space, food, service, handling"
Kontra: "That I could not and cannot retrieve my flight on the Qatar Airlines website."

Pro: "the trip coming and going from Kuwait was very pleasant"

Kontra: "The trays of water could come around more frequently"

Kontra: "Norhing really"

Pro: "The usual customer care, from checking in to leaving the plane, second to none. Food choice and quality excellent."
Kontra: "The new diagonal seats are good, except when trying to put my feet up. The raised foot area is very cramped, and for me sleeping wasn't possible. I left my feet on the floor."

Pro: "everything went perfect , tank you KAYAK"

Kontra: "I was seated between two overweight/obese passengers and as such was very uncomfortable throughout the long-haul flight. There was very little room to move as their body habitus spilt over onto my seating area and occupied the arm space. There needs to be serious consideration to make it mandatory for overweight/obese passengers to purchase two seats to accommodate their size."

Pro: "It was a long flight from US but was comfortable. Staff was courteous."

Kontra: "Food"

Pro: "Boeing 787 with comfortable seats and large dimmable windows; handed out menus and two meals served; nice crew."
Kontra: "The 787 entertainment system seems buggier than that on the A380—possibly an older system?"

Pro: "Food came out 1 am melb time ,2 hours after departure ."

Pro: "Spacious single seat Plenty of handy storage Pajamas provided Quiet cabin Great service Lounge wonderful as ever Not woken until last minute"
Kontra: "Boarding a bit haphazard"

Pro: "boarding was okay"
Kontra: "BA operated flight. cannot compete with Qatar Airways, even if the ticket is a Qatar ticket."

Pro: "Crew was friendly and everything was perfectly on time!"

Kontra: "Ability to check in earlier."

Pro: "The flight was on time and landed early"
Kontra: "The bags could have come out earlier and the food could be better"

Pro: "Gate was super close to the lounge."
Kontra: "The security check at the gate requires one to leave the comfort of the lounge early incase of queues and then wait in an over crowded lounge with the other passengers (so the fact you are business/first or have one world status does little to ease the burden of boarding. The lounge also did not offer red eye passengers a meal and the on board meal service is slow (so if you are hungry it eats into precious sleeping time). The breakfast wakeup was also disappointing. My meal of choice was not available and the whole process was rushed like a fast food restaurant. Overall I am disappointed by the club world offering on this route and would not pay for it again unless intended to get on and just sleep for the entire journey."

Pro: "Staff were professional and courteous"
Kontra: "This was an old plane. Seats not as comfortable, and entertainment system was lacklustre."

Pro: "Very enthusiastic and pleasant crew who worked hard to provide a meal and drinks to all Business Class passengers on this short 33-minute flight."

Pro: "very helpful"
Kontra: "That we did not have to have a 4 hour stop over in Madrid"

Kontra: "The phone number to contact BA in Italy started with 02, didn’t work with a cell phone needs a country code. The check in staff were ok, but the disability support staff in both Rome and London were EXCELLENT and the cabin crew were great."

Kontra: "Seating is a big problem. I am only 192 cm tall and cannot really fit my legs into the space. Have them out in the corridor"

Pro: "Everything about flight"
Kontra: "Ticket price will be better if you make it little bit cheapper"

Pro: "That the flight was on time."
Kontra: "not applicable."

Kontra: "Seat was broken. Reclines without requesting. Tray also needs attention. Seat 15C"

Pro: "Great crew and service"
Kontra: "It would be convenient to have phone chargers"

Pro: "Arriving before the schedule"

Kontra: "Just wish there was another few inches width on seats"

Pro: "they got me to LA"
Kontra: "food and drink not served for 2 h ours / flight delayed 1hr 45 mins, no choice of meal it was a take it or leave it offer, ice lolly served 2 hours after food and horrid snack before landing - on a 10.5 hour flight not good enough, I will consider another airline next time I go. 3 trips a yr"

Kontra: "Better business class seats"

Pro: "The flight was not busy."
Kontra: "Seat, Legroom."

Pro: "Crew were very good"
Kontra: "Poor entertainment system"

Pro: "New Years flight... very special. Great staff and grear entertainment on board"
Kontra: "The flight data was not showing... could have been interesting especially on a New Years flight"

Pro: "This was a charter by BA. Airbus A320 with amazing legroom. Was slightly annoyed by them not having coffee ( to wake me up for the drive home) but I suppose I get why they weren’t serving hot beverages."
Kontra: "The beverages thing above."

Pro: "In time departure and friendly staff"
Kontra: "No complaints"

Kontra: "Don’t like the business class seating configuration. The entertainment system played up and only worked in half the cabin. They tried to fix it without success"

Pro: "There was a guy snoring before we even took off in the air and the cabin crew told him it waa disturbing some passengers and I was so grateful for that!"
Kontra: "I missed the food trolly when I went to the loo because the journey only took an hour!"

Pro: "Polite, friendly staff."

Pro: "Crew were friendly and helpful."
Kontra: "Departed about 2 hours late."

Pro: "On time, very pleasant and helpful staff"

Pro: "This was a very full flight and the crew were exceptionally patient with everyone. Much appreciated."

Pro: "I liked that we landed 30 minutes in advance for both flights to and back, compared to the other parallel flight via SAA which was delayed 2 hours when we arrived back."
Kontra: "I didn't like the cheese roll I asked for as the whole roll and cheese was literally stuck to the bottom and parts of the bottom of the roll were mushy. The staff were professional but lacked personality and seemed a little hollow."

Pro: "Almost nothing on this flight."
Kontra: "Boarded on time then 40 minute delay before take off. After we landed the plane came to a sudden stop and the Captain told us the lights to guide us to the appropriate place were not working this was a long delay. When we got to the disembarking area we had another long wait and the reason was due to the bridge not working,eventually we went out the back of the plane. The most unbelievable problem was the announcement just before take off that both rear toilets were out of action,since the flight was late this was an issue and I do not believe that both toilets could be broken more likely that there was no person available to clean them."

Pro: "Because someone was sitting in my seat, I was moved to one near the exit which has more legroom, without having to pay £28. The flight was on time and we were kept well informed of some chaos that was happening around push back."
Kontra: "The atrocious check-in process - why only 24 hours or less? Why are you always allocated a seat between other people. Why is it almost impossible to change that? - oh yes, because BA want you to pay a premium to avoid the hassle."

Pro: "Food was tasty"
Kontra: "Was delayed"

Pro: "Fast as smooth"
Kontra: "Nothing"

Pro: "Crew were excellent. Very friendly and helpful."
Kontra: "Boxes under the seat in front took up legroom (but it did ensure good entertainment options). Could have offered some more drinks."

Pro: "speediness of boarding"
Kontra: "too slow service, it took almost to landing to get offered drinks and sale, crew weren't very efficient."

Pro: "Choice of inflight entertainment"
Kontra: "Crew couldn’t serve hot drinks, focussed on clearing trays!"

Pro: "Great staff, ultra professional"

Pro: "Very little."
Kontra: "Awful (typically BA) configuration im Club World on a 787 - cramped, inadequate storage, just lacking essential comfort for a supposed premium class. Food: seriously, I've had better in student cafes. Just stop it BA - its like some kind of prison food. Entertainment: meh. Small selection of new release movies. Crew: with the exception of one - just one from a complement of 15 odd - of the crew, the rest were a surly, inhospitable miserable bunch. If you hate your job don't take it out on customers - especially in a service industry."

Pro: "The crew were very friendly, and the flight was smooth and on time."
Kontra: "Boarding was a nightmare. There was not enough room for people to wait, no queuing in place nor priority boarding. We were in row 19 (so mid way through the plane) and by the time the refreshment trolley got to us a large majority of the food AND drink was sold out - seemed very strange!"

Pro: "Crew, funny safety instructions with Gordon Ramsey"
Kontra: "Delays"

Pro: "Made up for time due to a big tail wind"
Kontra: "Took off late and had to wait 45 minutes for luggage"

Pro: "Everything was on time."
Kontra: "It is a very good flight i seen. The flight was timely. Landing was very good."

Pro: "Landed ahead of schedule"
Kontra: "Baggage did not arrive as was not put on flight at San Jose despite checking it in 2.5 hours before flight"

Pro: "That Pilot has to bring my buggy"
Kontra: "Socking wet buggy Head rest in pices Rubbishy in the pockets Staff confused about checked in bag I purchase on different occasion than ticket, took ages to sort it out"

Kontra: "Long flight, no laptop, no entertainment on the flight, buying your own food and drink, what can be worst that this?"

Pro: "no drama on boarding, even with recent BA IT collapse."
Kontra: "Selling coffees...."

Pro: "I was able to check in on an earlier flight which helped me to arrive an hour earlier."
Kontra: "British Airways do not have access to a gate so always have to take a bus to airplane."

Pro: "Flight was comfortable. Reached 20 mins before time Leg space was ample."

Kontra: "No entertainment on a long flight. Not good."

Pro: "The flight left on time even though full flight and we had to take a bus to the airplane. Bologna has a separate baggage and ticket check line at the back of the executive lounge. Quick and effective."
Kontra: "Everything seemed to go smoothly so no negative comments."

Pro: "Crew were very good. Comfortable flight."
Kontra: "Choice of movies could be much better."

Kontra: "Poorly organised meal service"

Pro: "Excellent crew, approachable and helpful. Seat was comfortable with legroom and headrest at the right height"
Kontra: "Better selection of videos"

Pro: "The crew was very attentive, although it did help I was the only passenger in business and the food was definitely better than expected and an improvement on last time I flew with them, around a year ago."
Kontra: "The cabin was looking a little tired."

Pro: "WONDERFUL FLIGHTV"
Kontra: "NONE"

Pro: "The staff and flight attendants were pleasant. Good entertainment and comfortable enough seats."
Kontra: "I wasn't looking forward to the 11 hour flight, however the 4+ hour delay was a significant inconvenience. We were on the tarmac in Abidjan for almost an hour, before we were informed that there were some technical issues. We were told it was a minor issue, until clearly it was a large enough issue as a lot of time passed by. Air stopped flowing so many passengers including myself became uncomfortably hot and dehydrated. The flight attendants only came down the aisle once with water, which was not considerate enough given that the air stopped flowing. Finally close to two hours later passengers we instructed to disembark without mention of how long the wait would be. We re-boarded the flight after about an hour and only then were informed that there was not enough power to fly the plane. Once we took off the air flow returned and the flight overall was pleasant. While safety of course is a priority, especially for a long overnight flight, communication could have been much better."

Pro: "Food was of high standard Crew were polite and made the effort to make passengers feel comfortable"
Kontra: "Boarding - Two last minute changes to departure gates, which confused the hell out of everyone. No announcement, just one staff shouting out to passengers."

Pro: "Not much, actually."
Kontra: "None of the air stewardess has a smile on their face when talking to or serving passengers. I’m not sure they know how to engage with passengers in a friendly way. My entertainment screen wasn’t working. After resetting, it took them an hour to inform me that I could move to another seat if I wanted to, as they couldn’t resolve the problem with the screen. The food lacked in flavour and the sausage served for breakfast was undercooked."

Kontra: "There was no entertainment. Breakfast was standard"

Pro: "The flight was bigger. So didn't feel so cramped up"
Kontra: "The flight attendant were not helpful after ringing the bell multiply times I had to get up myself to get a glass of water. Entertainment not updated Food no change in menu"

Kontra: "Nothing"

Kontra: "Nothing. Very smooth"

Pro: "Excellent airline overall Great seats for sleeping"
Kontra: "Business class seats are not well appointed Nowhere to put a bottle of water - storage handbag and shoes etc could not be reached without undoing the seatbelt and screen far away from the seat Voice commentary was muffled and therefore unable to be heard"

Pro: "the flight"
Kontra: "extra charge , unable to book meal"

Pro: "Service"

Pro: "Staff are friendly and pleasant. Seats are comfortable with more space than some airlines.Good choice of films."
Kontra: "This was probably the worst boarding I have ever seen. They called the Paris flight while people were still boarding for Frankfurt. It was chaotic, with people struggling to find which line to be in. There was no visible guidance from Ethiopian ground crew. Eventually got in line. One guy checking boarding passes for both business and economy. Very slow with again no crowd control. Children were not given priority. Eventually many people went through business queue while others had been waiting in economy. Ground staff were standing around watching and not helping or communicating. Poor show from Ethiopian!"

Pro: "Ground crew communicated well. It was easy to check in; boarding was done on time and smoothly."
Kontra: "No complaints, well done to the Ndjamena team."

Pro: "Everything was to my satisfaction."

Kontra: "The whole boarding process was a bit chaotic. I was really called on the plane. I tried to signal for a blanket or some food but there was only 2 cabin crew members."

Pro: "Not stopping in Blantyre"
Kontra: "No comment"

Kontra: "Lack of communication. The flight was delayed and boarding was very chaotic due to poor communication."

Pro: "Very calm, professional and willing to help you enjoy the flight as much as possible. They show true concern and not a detached professional management that you get from most flight attendants of other airlines."

Kontra: "The plane from Entebbe to Addis Ababa was very old with tight seating."

Pro: "The price"
Kontra: "Check in was a joke in Dublin, only 22 pax and they did a full team talk to start despite everyone bein there. In LAX they parked the plane in the middle of no where, and waited 30 mins before debark started, as the plane was so far away the terminal it took an hour for the bags. Food was horrible on both flights"

Pro: "Modern aircraft, good fleet in general"
Kontra: "Shabby interior, boarding at Bole. Bole airport needs drastic expansion."

Pro: "Plane size, entertainment options and food were all great. Lots of free drinks available and we got plenty of wine. Blankets and pillows were great also."
Kontra: "Great service. Plane took off a few minutes late but nothing major."

Pro: "Plane size, entertainment options and food were all great."
Kontra: "The person next to me was rude and leaning over on my side but not much the airline can do about that."

Pro: "Spacious, good entertainment system"
Kontra: "Transit at Bole International is awful. No gates for aircraft to dock which seems to be a common problem these days, slowing down the boarding and alighting processes."

Pro: "Great cabin crew and food"
Kontra: "Very old aircraft with broken seats"

Pro: "The Ethiopians have got the transit sorted in Addis. I had a tight turnaround time of about an hour and 15 minutes. From alighting to boarding and takeoff was about 1 hour. Very impressed that my luggage made it as well."

Pro: "friendly staff"
Kontra: "Poor entertainment system"

Kontra: "Nothing"

Kontra: "Nothing"

Pro: "Comfortable. Crew excellent. On time. Efficient on boarding and landing - good information throughout"
Kontra: "Addis Ababa airport very crowded with no seat available for five hour stopover. Food outlets limited"

Pro: "Comfortable. Crew excellent. On time. Efficient on boarding and landing - good information throughout"
Kontra: "Addis Ababa airport very crowded with no seat available for five hour stopover. Food outlets limited"

Pro: "787 was comfortable"
Kontra: "Food was edible but no more. Flat angle beds I thought had been extinct, especially on a new 787"

Pro: "New 350 was a fantastic plane and the seats were excellent. Bags arrived within 15 minutes"
Kontra: "nothing negative at all"

Pro: "The fact that I had a row of three to myself"
Kontra: "I asked for an extra cup of coffee (cups very small) which didn't arrive until I reminded the stewardess several times. Flight was only half full. The food was very bad. A pink sausage and very, very dry bread, which absorbed all moisture in my mouth."

Pro: "Direct flight"
Kontra: "Entertainment was not good"

Pro: "Dreamliner is a great plane"
Kontra: "My luggage didn't make my connection. Came 2 days later though."

Pro: "Good plane. Good price."
Kontra: "Food could be better."

Pro: "Not only was the service to of the line with a clean airplane, but all of the stewardess literally look like supermodels. That was the most beautifully staffed airplane I've ever been on!"
Kontra: "Nothing."

Kontra: "Had a very old aircraft for a such a long flight. No in flight entertainment system. Broken arm rests no choice of meals as well. Pathetic experience."

Kontra: "Had a very old aircraft for a such a long flight. No in flight entertainment system. Broken arm rests no choice of meals as well. Pathetic experience."

Pro: "Comfortable - more leg room than usual - Cathay Pacific, Singapore Air etc - Dreamliner plane very comfortable. Good touch screen entertainment. Helpful efficient crew"
Kontra: "Same meal on all four flights - London to Maputo return."

Pro: "Comfortable. Crew excellent. On time. Efficient on boarding and landing - good information throughout"
Kontra: "Addis Ababa airport very crowded with no seat available for five hour stopover. Food outlets limited"

Pro: "Great on board service by crew"

Pro: "The efficiency and friendliness of staff"