Cari Tiket Murah dari Jakarta Soekarno-Hatta Intl ke Luanda

Pro: "Professional crew. Good simple check in."
Kontra: "Nothing."

Pro: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Kontra: "Flight was delayed, had to run to my next connection flight."

Pro: "Flight arrived on time"
Kontra: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Pro: "Customer care was super supportive"
Kontra: "Inflight sandwiches"

Pro: "The crew were excellent and seats were comfy."
Kontra: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Pro: "Very friendly crew and on time with no problems."

Pro: "Friendly crew, upgraded seat was worthwhile"
Kontra: "More snacks in between meals,"

Kontra: "Delays, took my hand luggage into the hold,"

Kontra: "Long haul flight made pleasant by KLM"

Kontra: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Kontra: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Kontra: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Pro: "MCR airport Mert & Greet parking was smooth and efficient."
Kontra: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Pro: "Very friendly onboard personnel - I really had kind of homy feeling."

Pro: "Shirt flight but well catered, boarding was efficient and quick."
Kontra: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Pro: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Kontra: "Boarding was chaotic and congested with not much information or order."

Pro: "Good flight, very attentive crew."

Pro: "Good flight, arriving well on time."

Pro: "Interior of the plane was clean. Smooth landing."
Kontra: "Pilot did not avoid turbulence"

Kontra: "You are almost always late!"

Pro: "Food and staff behaviour"
Kontra: "Entertainment"

Pro: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Kontra: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Pro: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Kontra: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."

Pro: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Kontra: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Pro: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Kontra: "Flight departing late."

Kontra: "Bit cramped for space"

Pro: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Pro: "Seats were comfortable"
Kontra: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Kontra: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Kontra: "Crowded seating, wake-up for breakfast service two hours before arrival"

Pro: "Flight crew; legroom even in cheap seats."
Kontra: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"

Pro: "Very friendly crew"

Pro: "Everything"
Kontra: "Nothing"

Kontra: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."

Pro: "Good efficient flight crew friendly and helpful"

Pro: "was very quick"

Pro: "Cabin crew very pleasant"
Kontra: "Lost our bags, little sympathy from staff"

Pro: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Kontra: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Pro: "Easy boarding, plenty of room"

Kontra: "suitcase didn't turn up, although connection was quite tight"

Pro: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Kontra: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."

Pro: "The crew were pleasant"

Pro: "Nothing"
Kontra: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Kontra: "Long stop over at Schiphol. Too Long!!!!"

Pro: "Nothing"
Kontra: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"

Pro: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Kontra: "The entertainment was quite dated and didn't have new movies etc"

Pro: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Kontra: "As above"

Kontra: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"

Pro: "Atmosphere, crew were very professional and friendly"
Kontra: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"

Pro: "Crew were very good. Comfortable flight."
Kontra: "Choice of movies could be much better."

Kontra: "Poorly organised meal service"

Pro: "Excellent crew, approachable and helpful. Seat was comfortable with legroom and headrest at the right height"
Kontra: "Better selection of videos"

Pro: "The crew was very attentive, although it did help I was the only passenger in business and the food was definitely better than expected and an improvement on last time I flew with them, around a year ago."
Kontra: "The cabin was looking a little tired."

Pro: "WONDERFUL FLIGHTV"
Kontra: "NONE"

Pro: "The staff and flight attendants were pleasant. Good entertainment and comfortable enough seats."
Kontra: "I wasn't looking forward to the 11 hour flight, however the 4+ hour delay was a significant inconvenience. We were on the tarmac in Abidjan for almost an hour, before we were informed that there were some technical issues. We were told it was a minor issue, until clearly it was a large enough issue as a lot of time passed by. Air stopped flowing so many passengers including myself became uncomfortably hot and dehydrated. The flight attendants only came down the aisle once with water, which was not considerate enough given that the air stopped flowing. Finally close to two hours later passengers we instructed to disembark without mention of how long the wait would be. We re-boarded the flight after about an hour and only then were informed that there was not enough power to fly the plane. Once we took off the air flow returned and the flight overall was pleasant. While safety of course is a priority, especially for a long overnight flight, communication could have been much better."

Pro: "Food was of high standard Crew were polite and made the effort to make passengers feel comfortable"
Kontra: "Boarding - Two last minute changes to departure gates, which confused the hell out of everyone. No announcement, just one staff shouting out to passengers."

Pro: "Not much, actually."
Kontra: "None of the air stewardess has a smile on their face when talking to or serving passengers. I’m not sure they know how to engage with passengers in a friendly way. My entertainment screen wasn’t working. After resetting, it took them an hour to inform me that I could move to another seat if I wanted to, as they couldn’t resolve the problem with the screen. The food lacked in flavour and the sausage served for breakfast was undercooked."

Kontra: "There was no entertainment. Breakfast was standard"

Pro: "The flight was bigger. So didn't feel so cramped up"
Kontra: "The flight attendant were not helpful after ringing the bell multiply times I had to get up myself to get a glass of water. Entertainment not updated Food no change in menu"

Kontra: "Nothing"

Kontra: "Nothing. Very smooth"

Pro: "Excellent airline overall Great seats for sleeping"
Kontra: "Business class seats are not well appointed Nowhere to put a bottle of water - storage handbag and shoes etc could not be reached without undoing the seatbelt and screen far away from the seat Voice commentary was muffled and therefore unable to be heard"

Pro: "the flight"
Kontra: "extra charge , unable to book meal"

Pro: "Service"

Pro: "Staff are friendly and pleasant. Seats are comfortable with more space than some airlines.Good choice of films."
Kontra: "This was probably the worst boarding I have ever seen. They called the Paris flight while people were still boarding for Frankfurt. It was chaotic, with people struggling to find which line to be in. There was no visible guidance from Ethiopian ground crew. Eventually got in line. One guy checking boarding passes for both business and economy. Very slow with again no crowd control. Children were not given priority. Eventually many people went through business queue while others had been waiting in economy. Ground staff were standing around watching and not helping or communicating. Poor show from Ethiopian!"

Pro: "Ground crew communicated well. It was easy to check in; boarding was done on time and smoothly."
Kontra: "No complaints, well done to the Ndjamena team."

Pro: "Everything was to my satisfaction."

Kontra: "The whole boarding process was a bit chaotic. I was really called on the plane. I tried to signal for a blanket or some food but there was only 2 cabin crew members."

Pro: "Not stopping in Blantyre"
Kontra: "No comment"

Kontra: "Lack of communication. The flight was delayed and boarding was very chaotic due to poor communication."

Pro: "Very calm, professional and willing to help you enjoy the flight as much as possible. They show true concern and not a detached professional management that you get from most flight attendants of other airlines."

Kontra: "The plane from Entebbe to Addis Ababa was very old with tight seating."

Pro: "The price"
Kontra: "Check in was a joke in Dublin, only 22 pax and they did a full team talk to start despite everyone bein there. In LAX they parked the plane in the middle of no where, and waited 30 mins before debark started, as the plane was so far away the terminal it took an hour for the bags. Food was horrible on both flights"

Pro: "Modern aircraft, good fleet in general"
Kontra: "Shabby interior, boarding at Bole. Bole airport needs drastic expansion."

Pro: "Plane size, entertainment options and food were all great. Lots of free drinks available and we got plenty of wine. Blankets and pillows were great also."
Kontra: "Great service. Plane took off a few minutes late but nothing major."

Pro: "Plane size, entertainment options and food were all great."
Kontra: "The person next to me was rude and leaning over on my side but not much the airline can do about that."

Pro: "Spacious, good entertainment system"
Kontra: "Transit at Bole International is awful. No gates for aircraft to dock which seems to be a common problem these days, slowing down the boarding and alighting processes."

Pro: "Great cabin crew and food"
Kontra: "Very old aircraft with broken seats"

Pro: "The Ethiopians have got the transit sorted in Addis. I had a tight turnaround time of about an hour and 15 minutes. From alighting to boarding and takeoff was about 1 hour. Very impressed that my luggage made it as well."

Pro: "friendly staff"
Kontra: "Poor entertainment system"

Kontra: "Nothing"

Kontra: "Nothing"

Pro: "Comfortable. Crew excellent. On time. Efficient on boarding and landing - good information throughout"
Kontra: "Addis Ababa airport very crowded with no seat available for five hour stopover. Food outlets limited"

Pro: "Comfortable. Crew excellent. On time. Efficient on boarding and landing - good information throughout"
Kontra: "Addis Ababa airport very crowded with no seat available for five hour stopover. Food outlets limited"

Pro: "787 was comfortable"
Kontra: "Food was edible but no more. Flat angle beds I thought had been extinct, especially on a new 787"

Pro: "New 350 was a fantastic plane and the seats were excellent. Bags arrived within 15 minutes"
Kontra: "nothing negative at all"

Pro: "The fact that I had a row of three to myself"
Kontra: "I asked for an extra cup of coffee (cups very small) which didn't arrive until I reminded the stewardess several times. Flight was only half full. The food was very bad. A pink sausage and very, very dry bread, which absorbed all moisture in my mouth."

Pro: "Direct flight"
Kontra: "Entertainment was not good"

Pro: "Dreamliner is a great plane"
Kontra: "My luggage didn't make my connection. Came 2 days later though."

Pro: "Good plane. Good price."
Kontra: "Food could be better."

Pro: "Not only was the service to of the line with a clean airplane, but all of the stewardess literally look like supermodels. That was the most beautifully staffed airplane I've ever been on!"
Kontra: "Nothing."

Kontra: "Had a very old aircraft for a such a long flight. No in flight entertainment system. Broken arm rests no choice of meals as well. Pathetic experience."

Kontra: "Had a very old aircraft for a such a long flight. No in flight entertainment system. Broken arm rests no choice of meals as well. Pathetic experience."

Pro: "Comfortable - more leg room than usual - Cathay Pacific, Singapore Air etc - Dreamliner plane very comfortable. Good touch screen entertainment. Helpful efficient crew"
Kontra: "Same meal on all four flights - London to Maputo return."

Pro: "Comfortable. Crew excellent. On time. Efficient on boarding and landing - good information throughout"
Kontra: "Addis Ababa airport very crowded with no seat available for five hour stopover. Food outlets limited"

Pro: "Great on board service by crew"

Pro: "The efficiency and friendliness of staff"