Temukan tiket murah dari North Carolina ke Denpasar

Pro: "Lovely crew."

Pro: "Food,"
Kontra: "Nothing"

Pro: "The 2nd flight plane was alright"
Kontra: "Flight attendants have poor English and get upset if you ask for snacks or anything that makes them have to get supplies"

Pro: "I liked sleeping"
Kontra: "The flight attendants don’t understand English well so asking for water or some items I was completely ignored. To make up for lack of WiFI actually the entertainment system is awful. They ran out of food items and did not return to replenish drinks or remove waste"

Pro: "Yes, we were unexpected and surprised being upgrade to premier class"
Kontra: "no complaints. very appreciated our upgrade, since we went to Prague for mother-in-law's funeral, we were absolutely exhausted.This up grade made an excellence different to us. Thanks very much."

Pro: "Services from the crew and the seat are what expected being in eco-normic class."
Kontra: "can upgrade or afford to go by at least business class"

Pro: "Great service and a very friendly crew."
Kontra: "The food was ok, average and nothing special."

Kontra: "Great value ,excellent and friendly service."

Pro: "Services"
Kontra: "No, all good"

Pro: "Great leg room even for tall person. Food is good and there's enough choices."

Pro: "Great service, plenty of leg room, exceptional staff. Toilets refreshed often. Will def fly again."
Kontra: "More detailed online infor for kids food. Australian fried rice varies greatly from korean!!! Potato crisp packets of chips would be a good snack option for kids instead of prawn crackers / brownies. Kids like plain stuff!"

Pro: "Crew, food, comfort, entertainment and many good things"
Kontra: "I love everything"

Pro: "Punctual take off and landing, attentive crew, excellent entertainment system (Especially for short haul flight). One of the best meals I’ve had in the air too - great that this along with unlimited drinks was free!"

Pro: "Legroom was generous, crew were attentive and polite, although alcohol availability was stingy."
Kontra: "Food quality was poor bordering on tasteless, more importantly service of lukewarm egg meals is guaranteed to earn an "Air Typhoid" award, and is inexcusable."

Pro: "We liked the boarding in Atlanta and in Seoul with the people boarding by the numbers of their rows - boarded the back rows, then the middle then the front. Worked so much better than everyone rushing to get on! Flight attendants were very helpful with everything and always kind. Loved being able to sit in the exit row seats!!"
Kontra: "Food was okay - we fly Korean Air whenever we travel to SE Asia and it seems the food is the same no matter what flight we are on. We like the pizza snack better than the bun with meat inside they served us on this trip."

Pro: "Same as above."

Pro: "Boarded on time; everything efficiently done; pleasant staff. Breakfast was not great - too sweet overall. Usually korean does well with food."

Pro: "Food was really good - nice mix of Korean and European menu. Good entertainment system; attentive staff offering drinks and snacks. Comfortable chair."
Kontra: "We boarded late but the communication was good."

Pro: "Great legroom. Food better than last Korean Air flight a few years ago."
Kontra: "Changed to smaller aircraft, last row in the aeroplane."

Pro: "Comfortable flight with a nice crew. An overall good experience."
Kontra: "After arriving, the waiting time for receiving a VISA was quite long for people staying longer than the regular 3 months."

Pro: "I received a meal for a two leg flight of overall only 4.5 hours. The seating was nice and the food was very tasty. I love the layout of the Incheon Airport as well as the transfer experience."

Kontra: "Good that have a night in the hotel to stretch and a good night sleep and a proper meal, and are all included within the ticket."

Pro: "Very professional crew good service"
Kontra: "Nothing really pilot couldn't understand him but does it really matter unless is an emergency"

Kontra: "It was delayed for two hrs for 50mns domestic flight. An i missed connecting bus so had to pay extra 100usd!"

Kontra: "Korean Air refused to provide accommodation for my 19 hours layover even I had two flights with Korean Air. The reason provided was simple: "We don't have you on the list". The fact that it's 8 pm and had known nothing about South Korea meant nothing."

Kontra: "I would like to have a vegetarion menu option"

Pro: "the company you gave too me were no good i did like then i hope you please do not give that company too no one i did take the fly on Korea air korea air is good but not the company you gave too me too by my ticket from"

Pro: "From the April 12 Sydney to Seoul flight, the landing at Seoul was so smooth, so professionally done I hardly knew we had touched ground. That Captain has much to teach all pilots wanting a higher standard to their skills and the recognition of these standards. That caption is worth his/her weight in gold, giving Koran Air a gold standard. To compare, the landing at Osaka April 12, late at night, was done by an apprentice who has much to learn from your gold star captain.."
Kontra: "The same Sydney to Seoul flight, crossed the Qld Great Barrier Reef around 11am April 12. Having a window seat, so much detail of the Reef was visible which greatly surprised me. Beautiful colours galore. Having my face glued to the window at this time, I was unaware of cabin happenings. A male steward tapped me on the shoulder and said "Close your window blind". The beautiful scene outside my window was a first and being 76 old, likely not to happen again for me. Naturally, I ask the male steward "Why", He repeated 4 more times, "Close your window blind". Each time my reply was the same, "Why". On his last request, his voice raised, so in turn, my reply was raised. Sadly, he walked away silently, hands waving in disgust. Only then did I realise the cabin was completely black, no light seen. If at 11am, traditionally, this is a custom, a service to passengers on that particular flight, the male steward didn't say. He clearly expected to be obeyed and didn't expect a challenge. But also felt I didn't deserve a reason for his, what clearly was a demand. Would he have treated a male passenger differently. I flew economy because that is what my budget demands. Flying is not common for me but certainly a thrill that demands a window seat. I give much praise to all other staff, especially the captain landing that very craft at Seoul. At my age, years of experience allows me to be aware and notice. A beautifully presented mature female stewardess in economy, served me. When I requested a beer with the main meal, she said I will give you my favourite. I knew this was double talk for having only one brand beer left, that was a weak American beer. I watched this lovely lady many times being distracted by other staff with questions and 2 other passengers near me, asking for changes. She never blew it. And she passed me in the Sydney terminal, end of the day for her and believe it or not, she remembered me. She was not in such a hurry to get to her destination, that she gave time by turning her body, giving me a wide smile with eyes saying, Yes, I served you. You see, she's never off the job of customer service. I learned much, flying with Korean Air. Many thanks, Sally"

Pro: "Service, food, entertainment"
Kontra: "Can't choose my own seats"

Pro: "for the flight from Seoul to Singapore, the flight was superb. In-flight services was perfect. food was excellent and the air stewards and stewardess were all very helpful and full of smiles."
Kontra: "Check In process at Seoul Counter. the check-in was stressful. the ground staffs insist on using Check-in Kiosks provided even when it was not working as it should be. Ended up being bounced from one staff to another."

Pro: "I like all the email reminders and alerts"

Pro: "Boarding is systematic, all items in order. The food was nice. Love the leg room space."

Pro: "Flight comfortable, service superb, clean and smooth flight. They went all out to make everyone feel as comfortable as they could."
Kontra: "Scrambled eggs were overlooked. Breakfast lacked variety. Otherwise, it was all good."

Pro: "Service and Food was great. The hygiene was good."
Kontra: "The audio on inflight wasnt working on leg 2 of the journey i.e. from Seoul to SFO"

Pro: "- Great Service by inflight crew. - Very good Indian veg meal options i.e. Hindu Veg Meal and Asian Veg Meal. I would suggest the non veg folks to try these next time."

Pro: "Aircraft is well kept and clean. Crew members are attentive and alert.check in process was fast and efficient."
Kontra: "Charging of excess baggage on second piece of luggage checkedin. Amount is too steep. Selection of movies could be expanded esp the korean selection since its korean air? Current selection of korean movies was only 5!"

Pro: "Service was immaculate, friendly staff, smooth flight, comfortable plane. Wonderful experience, would recommend it to everyone."
Kontra: "None"

Kontra: "As I was about to board, I was denied carrying on my backpack with the few items I would need for the flight, so I was forced to put them into my carry-on suitcase which was loaded elsewhere, out of reach.. The insanity of it all - so glad the woman can count to two - is that I was forced by this angry person to carry my laptop and tablet onto the airplane in my hand, as she absolutely would not allow me to put them into my empty backpack, claiming this would constitute a third item. Of course, no one else was forced to take their computers out of their protective cases, only myself, because it was a backpack. I am 66 years old, travelling alone, and frankly am not the only international traveler who experiences unbelievable rudeness when in US airports."

Pro: "The crew were excellent."
Kontra: "I would have liked to have had a wider selection of movies. I would also have liked to have a hard copy menu to look at prior to meals, as unfortunately I couldn't always understand the crew, even though they were fantastic. With a little more detail I could have determined whether something was spicy or not."

Pro: "I liked their positive & happy attitudes as well as their work ethic."
Kontra: "Perhaps there could have been a larger & wider selection of movies. I would have liked to have had a hard copy menu so that I could make a more informed choice with my meals."

Pro: "The air hostess is very kind and helpful when she noticed that I was not well and she has offered me a honey lemon drink even I didn't request."

Pro: "screen contents very good"
Kontra: "seat is smaller than other flight"

Pro: "You can go on a free city tour if you are transiting at Incheon airport. Also fantastic public area for transiting customer with free showers, upholstered day bed, charge stations. Paid massages , Paid airport hotels or lounges with buffet."
Kontra: "There was nothing we didn't like about our flight to Seoul"

Pro: "Friendly service and food pretty good. Great price for value."
Kontra: "Seating was changed even though i prebooked."

Pro: "Great value plus layover hotel bonus"
Kontra: "It was all good"

Pro: "Indian music in Audio section and Bollywood movies"

Pro: "in a relatively short flight I was surprised of the quality of the service, the entertainment and how small details were taken care of."
Kontra: "Nothing"

Pro: "I like that KE is lenient with the baggage allowance of 23kgs per piece that some can still go up to about 25kgs due to measurement system used (Metric vs. US). I also like that KE has bigger leg room even in the economy class."
Kontra: "I don't like the fact that KE charges the 3rd baggage (excess baggage) US$200 for only up to 23kgs. Anything beyond that is additional $100 for only up to 32kgs. another $100 beyond 32kgs. I will state for a fact that Cathay Pacific only charges US$150 for the 3rd baggage and is already up to 32kgs. Perhaps this is something KE would like to look into. In spite of Cathay Pacific's excess baggage rates, they have a smaller leg room in the economy class."

Kontra: "Again, my special meal request wasn't found and I ended up eating nothing"

Pro: "Staff were very good . Business class very comfortable. I had low salt menu which was very comforting to be able to choose as salt not good for me."

Pro: "Everything"
Kontra: "Nothing"

Pro: "The service as usual on Qatar is excellent"
Kontra: "2-2-2 setup is old style for business class and while the seats were nice it means either you are stuck by the window or need to move to let others out in the aisle"

Pro: "Nothing"
Kontra: "Food was terrible. It’s worse among the airlines."

Pro: "Great flight in-service was fantastic. I didn’t use the entertainment service because is the old movies."
Kontra: "Please include Nigerian and Ghana movies"

Pro: "Very efficient and comfortable flight."
Kontra: "The airline appears to have done away with the courtesy pack, and this was the one time I was travelling without ear plugs!"

Pro: "the new seating in Business Class is very comfortable and so similar, although slightly less spacious, than First on some carriers. Crew is top class. Doha is a great airport too. I prefer it to Dubai."

Pro: "The 2 trips were fantastic. From checking in to getting off the aircraft, service was a-okay."
Kontra: "No comment."

Pro: "Everything"
Kontra: "Nothing"

Pro: "We received friendly attitudes with lots of soft drinks. Upstairs in the airbus was good as my seat was near the emergency door, where I had room for my long legs. I was given aisle seats on both return flights so I could move about more. The meals were lovely. The airbus was good for peace & quiet from crying children."
Kontra: "I had left an expensive style of neck/travel pillow i left in my Perth rental car but wasn’t supported to pick it up. I had to arrange for the car rental firm to post it. We had over 3/4 hr to fly. We were boarding. It’s a shame there wasn’t a quick way of getting my pillow to me without customs bureaucracy. It was a simple mistake. A toilet was blocked and temporarily unavailable. Some passengers were taking a long time and queues were building at different times."

Kontra: "Unable to reserve any seats so ended up with the family split all over the plane"

Pro: "Fabulous crew, good choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Seats are comfy and spacious, much wider than Emirates in the same class (who offer only an extra 1/2 inch width over economy). Amenity kit a quality piece that is both practical and useful."
Kontra: "Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Pro: "The plane was Dreamliner. It was huge and nice. Great staff on board , very friendly ."
Kontra: "Nothing"

Pro: "empty seat next to me!"
Kontra: "more cramped than akld to doha"

Pro: "Boarding was great as well as comfort and crew. the flight was ok"
Kontra: "however there was no internet and bad entertainment. You couldnt really navigate on Oryx One and it was hard to select the autoplay or map. There was no remote unlike the B787 between MAN and DOH. Pre-download things on laptops, tablets, phones or whatever ifyou are not going to sleep on the flight. It also took 3 hours because of UAE and Qatar :("

Kontra: "Had an 11hr delay overall, 3.5hrs sitting on the tarmac only to be told to disembark for dinner at the airport. Then told that we won't be getting on until 7am the next day, but only really started boarding at 8:30am. By the time we were told about the reschedule to the next morning, it was too late to get a hotel room (too far away) and was told that I could use a 'Quiet Lounge' at the airport (which wasn't quiet). While waiting to board at 7am the next day, ground staff told us that they had to change the plane so there would be a further delay. On boarding, we discovered that it was the SAME PLANE."

Pro: "At gate boarding was I inefficient and managed professionally. On board entertainment was glitchy as the movies paused and skipped the entire flight."
Kontra: "The staff were not trained well and unaware of how to conduct proper flow of customer screening."

Pro: "had a whole row to myself and the food was very good"

Pro: "All good thank you + food and crew and entertainment"
Kontra: "All good thanks"

Pro: "comfortable seats good service"
Kontra: "nothing"

Pro: "process quick and efficient"
Kontra: "average seats"

Pro: "Good service!! Good food!! Great staff!!"

Kontra: "going with RJ in the first leg"

Kontra: "- Leg Space is challenge"

Pro: "Overall services"
Kontra: "Checking in was very lengthy and boring. More check in counters could ease the situation."

Pro: "Overall services"
Kontra: "Non-muslim aircraft allow standard prayer practices inside the cabin but Qatar airways cries over safety issues."

Pro: "All good"

Pro: "Boarding was quick and I liked that they didn’t make many announcements which can often keep passengers awake when they’re trying to sleep. Lights were kept off for the duration of the 14 hour flight which was good."
Kontra: "I felt that the service was slow and the food was poor. Water was not offered during the flight as is the norm with other airlines. Toilets should be cleaned more regularly. Advertising at the beginning of the inflight entertainment became very repetitive when watching short tv shows."

Pro: "Everything except food"
Kontra: "Food"

Kontra: "The online check in system was down so we all had to line up to check in."

Pro: "Crew were extremely helpful and kind. Very responsible and polite."
Kontra: "LCD was not touch screen and was extremely difficult to work with . I couldn't scape from an accidental menu which I was dropped in games and missed whole flight to enjoy something in LCD ."

Kontra: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"

Pro: "We enjoyed the comfort, food , staff and entertainment."
Kontra: "The queuing for check-in, luggage control and plane boarding was much too long, 1 1/2 hrs +. The online check-in couldn't be used."

Pro: "Everything"
Kontra: "Nothing"

Pro: "Have flown emirates and etihad business - now sampled the best by far. Qatar's a380 was incredible but the a330 on wind leg whilst not as nice was mademupmfor by the best crew I have experienced ever - WOULD NOT HESITATE TO FLY AGAIN"
Kontra: "The Oryx system lackedmin recent movies ....that's the only complaint"

Kontra: "We had to wait for about 5 years, more than 3 hours unscheduled wait. During this time we were provided with a very poor breakfast."

Pro: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable as I didn't want to sleep. The entertainment screen was big and clear, and the choice of films was good. The member of flight crew, a Latvian lady, who looked after me onboard was a real star, very efficient but still had time to chat."
Kontra: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."

Pro: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable and I got a few hours sleep. The entertainment screen was big and clear, and the choice of films was good."
Kontra: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."

Kontra: "We landed 30 minutes late, with no explanation - even though we took off on time. Even with a short dog leg over Iran, we should have been able to make up any delay over an 8 hour flight"

Pro: "In-flight entertainment is excellent. Some of the grew also excellent. Had excellent seat 68d. Lots of leg room. Aircraft looked brand new."
Kontra: "6 hour delay with no explanation. No apology. Stuck in transit with nothing to do. Not impressed at all. Boarding also delayed. Food on this flight was very poor."

Pro: "Flawless boarding, service, food and arrived 30 minutes early."
Kontra: "Nothing"

Pro: "Good service, plenty of entertainment options, modern aircraft."

Pro: "Nice and spacious aircraft."
Kontra: "Some confusion on Hindu meal and vegetarian meals."

Pro: "It was a long flight from US but was comfortable. Staff was courteous."

Pro: "Nt bad"
Kontra: "Attendants were skiving at the back"

Pro: "I can understand what kind of flight it was because it was a small plane"
Kontra: "Bad smells and an old plane i hope you will change the plane to another better one"

Kontra: "It was canceled while am at the airport and i rebooked"

Pro: "Pleasant crew"
Kontra: "Crowded flight, late departure."

Pro: "Seat and space"
Kontra: "Food was pathetic."

Pro: "The QA Crew acted with courage during very severe turbulence, continuing to be professional despite injuries"
Kontra: "QA HQ did not respond to the emergency with professionalism. They did a decent job w/hotel accommodation but only the hotel reception provided any communication. Only constant complaints led to food being provided at the airport after a 6 hour wait to board. No compensation was offered by QA when we arrived in Doha. Nothing. Exceptionally poor performance by an airline you expect more from."

Pro: "The crew went above and beyond the meet my needs. I requested the Cathay draft beer Betsy which wasn't loaded, unfortunately, but the crew managed to find one in economy."
Kontra: "It was annoying the entertainment content on the A350 and 777-300ER were slightly different. I was watching a show but could not finish it."

Kontra: "About cabin crew for for more smile"

Pro: "CX crews are professional as they are very customer oriented"
Kontra: "The ground services in Melbourne airport was really bad! Chaotic arrangements for boarding and especially unpleasant staffs!"

Pro: "Crew were friendly and premium economy seats were spacious and comfortable"
Kontra: "Clean the toilets more regularly. One time, the floor was wet and not much paper left in the holders."

Kontra: "flight delayed as always"

Kontra: "flight delayed as usual"

Kontra: "short haul business class seat very uncomfortablev- flight delayed as usul"

Pro: "new seating arrangement is nice"

Pro: "Crew very attentive. Red eye so you may need to call but very good. Comfortable aircraft slso"
Kontra: "No complaints"

Pro: "I don't know why now there was no little gift or stuff keep kids busy during the flight, but only movie."
Kontra: "keep providing little gifts for kids"

Pro: "not too bad"
Kontra: "not too bad"

Pro: "Crew was polite. Clean cabin."
Kontra: "Electronic entertainment system appears a bit old. Lacks USB sockets."

Pro: "Friendly staff and very accomodating"
Kontra: "Did not enjoy the food choice, tv needed repairs"

Pro: "Food was good, service quick and efficient"
Kontra: "Inconsiderate people in front reclining seats. Meant already cramped conditions in economy were made worse!"

Pro: "Nil"
Kontra: "A very old product in the CX fleet. The old exonomy seat is terrible. Service was not attentive. Entertainment system was not responsive. CX is definitely going downhill."

Pro: "The very nice lady at Hong Kong station who checked me in was kind enough to give me an upgrade when the flight was full."
Kontra: "The food on Cathay still has not improved compared to other airlines'"

Pro: "Cleanliness and no disruptions"
Kontra: "The crew were slow to clear the food trays"

Kontra: "The stopover in Hong Kong was longer than I would have liked."

Pro: "Flight was very smooth and pleasant. The entertainment was great with lots of choices. Premium economy seats on A350 was amazing. Very similar to Qants reganal business class on their 737. But how ever the seats on their A330 was average. But otherwise all was good. I would recommend Cathay."
Kontra: "The food was very small portion and average in taste. The crew took a wile to take the trays and clear after all ate."

Pro: "We got to our destination"
Kontra: "Premium Economy waste of money , staff don’t clear rubbish away No room very disappointed won’t do it again"

Pro: "Little more leg room! A good flight overall"
Kontra: "Flying time too long!"

Pro: "Food"
Kontra: "After my flight from Nanjing was delayed the next two flights to Sydney been overbooked and I was put on a flight to Melbourne to then go from there to Sydney. No Lounge access possible and no food vaucher offered. I had to ask to even get a small food vaucher. Bad!"

Pro: "My checked luggage bag was damaged. I noticed the damage only after I I reached home. However, when I reported Cathay Pacific baggage staff were very helpful and professional. I know several airlines who hide behind bureaucratic procedures to stonewall customers. CP is not one of them. Excellent service, before, after and during the flight."

Pro: "Service and staff. Food was better than most and they weren't stingy with the wine."
Kontra: "Plane seemed tired. The usb charger didn't work and the reading lights were impossible to use without putting glare into other passengers eyes. The seats were uncomfortable and their design made it difficult to stretch your legs out beneath the row in front. It was a 777 and I never find Boeings as comfortable as Airbus. Selection of in flight entertainment was limited and sound quality was poor."

Pro: "Great service and smiley staff"
Kontra: "the fact that it's a 14 hour flight, i hope someone invents a faster plane soon."

Pro: "I was put on an earlier flight as they had a window seat available. Leg room was good, and the food and movie offer was better than last time."

Pro: "Always consistently good.."
Kontra: "N/A"

Pro: "Left on time arrived early. Staff excellent."

Pro: "The flight was not full so it was a very comfortable flight. We enjoyed the dumplings for breakfast!"

Pro: "Was in premium economy from Hong Kong to London. Fairly comfortable seats. Managed to sleep about 7 hours. Food was decent."
Kontra: "Crew appear disinterested in the service."

Pro: "Food and drinks, service of the crews."
Kontra: "Flight delay of 20 mins."

Pro: "Crew were excellent, taking the time to introduce themselves and always responding promptly to requests"
Kontra: "Service at times seemed a little disorganised. A minor issue though when compared to the overall service"

Pro: "Staff were superb from check in to landing. Service from MAN to HKG was impeccable."
Kontra: "Seat was a touch faulty"

Pro: "Superb crew and excellent service."
Kontra: "Nothing!"

Pro: "Boarding was orderly and efficient, the polar opposite of the mad rush that can sometimes happen when cabin crew don't take charge of the boarding order. Crew were courteous and multilingual. Leg room felt a bit better than average for an international flight. Food was very tasty. The inflight entertainment selection and screen quality was excellent."
Kontra: "They managed to run out of the Western breakfast option (which I did not want anyway, but many British tourists had to make do with yoghurt and fruit due to unfamiliarity with congee). The entertainment system is controlled by touchscreen only. An elegant solution that is simple to keep clean, but you get tired of holding your arm up at eye level."

Pro: "Crew assistance, comfort and food"
Kontra: "Very less choices of movies in entertainment systems. Also entertainment controls could be better"

Kontra: "No in-flight WiFi was disappointing."

Pro: "Excellent crew, great food, best steak I have ever had on a plane. Fantastic overall."

Pro: "Two security checks, one at the door of the plane where they take bottles of water that have been purchased after passengers have passed through immigration and security make boarding very slow. There is no priority for Premium. The staff are efficient but service is basic. No sign of staff except when they are serving food. Seats are fine for a day flight. The food is very ordinary and some dishes were not available."
Kontra: "Not a lot of choice in entertainment. Some programs have been on there for years. Premium economy is not worth the extra money."

Pro: "CX starts throwing out some old movies, it's nice to see some vintage from my kid age."
Kontra: "How about some new Hollywood release please"

Kontra: "Same as above"

Pro: "Usual Cathay high standards - which is what one expects."
Kontra: "Older A330 for short haul so not lie flat seats. Older IFE. Food, oddly, not great today (unusual for Cathay)."

Pro: "The friendliness of the crew, noticed I woke up and served me breakfast with only 45 mins till landing.. The flight was delayed and the airline had arranged for an escort to quickly get me to my next flight without even asking"
Kontra: "The lack of content on the entertainment system, quickly ran out of movies to watch"

Pro: "Airline staff so helpful and nice, sets had loads of space, I was seated at the back of the plane when they ran out of meals before our row, I said it's fine I'll just have bread rolls but she got me their staff meals yum, air hostess was so lovely"
Kontra: "None"

Pro: "Friendly staff"
Kontra: "Entertainment touch screen did not work properly. Staff had yo reset it a few times but it still didn't recognise touch most of time which was frustrating. The screen should be chaned or repaired. It was cold on the plane Departure was delayed but we did not get explanation"

Kontra: "Plane got delayed for an hour, WITHOUT any air conditioning. I forgot what the captain said about the HKG airport not capable of providing air conditioning to the plane. Anyway, I began sweating after 10 mins, and it sucks."

Pro: "Great crew, quick boarding"

Pro: "Attitude and service levels of the flight attendants was the best I have encountered for a while"

Kontra: "Non"

Pro: "Plane landed early"
Kontra: "Old plane and old seats."

Pro: "Sluruh awak kabinnya sangat ramah, tempat duduknya lega dan nyaman"
Kontra: "Wifi nya harus ditingkatkan dg pelayanan lebih baik lagi"

Pro: "left on the, arrived on time, crew were friendly and efficient, seat was comfortable"
Kontra: "Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem"

Kontra: "Foot rests in economy - better ventilation options airflow"

Pro: "Great crew, confortable seats, free complimentary internet service"
Kontra: "Even though the same plane was used, the Cuban authorities asked passengers bound to Caracas to deboard the plane, pass to transit, to have us waiting an hour to re board. Boarding was a complete chaos. We were not handed headsets, so could not listen to inflight entertainment. Food was not good"

Kontra: "Flight was delayed - missed connection in Istanbul"

Pro: "Food and plane"
Kontra: "IST transit"

Pro: "We arrived in Athens eventually"
Kontra: "People were made to wait outside in the cold airport bus for half an hour. The ground crew gave no explanation for the delay. After heavy protests, they let the waiting passengers back into the terminal. Supposedly the pilot was sick, but there was no communication at all from the airline about the cause of the delay or how long it would last."

Pro: "The food and the entertainment"
Kontra: "Boarding was late and they change the number of the gate without telling the passengers. The seats were uncomfortable."

Kontra: "Long delays, poor information, cold food and an entertainment system that wouldn't play films properly."

Pro: "the onboard entertainment system is poor: you don't have your personal screen, and the only programmes available are the saftey video and airline's ads. The flight was delayed for 20 minutes at the start however it arrived on time. So that was not really an issue."
Kontra: "The crew are professioanl and the service is OK although you need to ask for your tea/coffee. The food isn't amazing but it meets my expectation about the short flight cuisine."

Pro: "I love the food❤️"
Kontra: "2 hours delayed"

Pro: "Boarding and traveling comfort was good .As always staff were very good and attentive.Food not very good snd boring."
Kontra: "Cc"

Pro: "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."

Pro: "Full meal and entertainment system even for a shorthaul flight."
Kontra: "Tight leg room"

Pro: "Good crew. Clean"
Kontra: "A little late"

Pro: "Roominess of the business class seat and cabin, they provide a good seat and comfort is good for medium haul flights"
Kontra: "The food, Turkish airlines dish up the same stuff all the time, lack of selection and in getting tired of it. Very middle-eastern fare"

Pro: "Kids full of praise for on board entertainment. Efficient and helpful staff. Nice food. Provided me with a veggie meal despite my not ordering one beforehand."
Kontra: "A little pricey."

Pro: "Food"
Kontra: "Movies are not very new, i was asked to clear security again at istanbul gate after going to bathroom but i guess that makes me feel safe even though was inconvenient"

Pro: "I liked everything, from the inflight catering, check in, etc! I had to cut short my trip to Istanbul due to a family issue- they couldn’t do enough to facilitate a flight home at short notice at a minimum cost and most importantly expedited my return with the minimum of hassle- thank you Turkish!"
Kontra: "No negative points to make."

Kontra: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. Boarding was chaotic - a full flight crammed into a departure lounge with far too few seats. There were many families trying to board and the staff could barely cope."

Pro: "The food was quite good"
Kontra: "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."

Kontra: "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."

Kontra: "The worst airline I have ever flown with, worst disruption management. No care for customers."

Pro: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Kontra: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"

Pro: "Another excellent business class service from the team at Turkish Airlines. The food offering was high quality, and the little cultural influences made it an enjoyable experience."
Kontra: "The cabin design is perhaps looking a little dated and tired compared to some of its business class competitors. This was also true of comparing the 3 flights I had on a Boing 777 model versus one of the short haul legs on a more modern Airbus."

Pro: "Everything"
Kontra: "Would highly recommend"

Pro: "Better of most European airlines.. nice enough lounge and inflight service pretty good with room to improve for sure."
Kontra: "Boarding was simply chaotic where staff isn’t managing the queue well separating business and economy. At arrival baggage priority meant nothing. Half the non priority bags arrived way before a massive batch of priority bags arrived. Defeats the purpose of giving your guest fast track immigration !"

Pro: "Overall it was ok. I enjoyed the leg space."
Kontra: "I suppose it's just a matter of different manners"

Pro: "Friendly good service"
Kontra: "Istanbul changing gate to get to such long walk"

Pro: "Entertaiment was good with choices on the latest movies and live sports channels. Boarding was fast enough and the crew are friendly."
Kontra: "The seats are not able to be lowered and for a 11.5hrs flight, thats really painful. Food wasnt really tasty and portion seems smaller compare to other flights i had been on."

Kontra: "The flight was cancelled and I still didnt receive my refund."

Pro: "Comfortable and uneventful flight - just the way it should be!"

Pro: "The seat was comfortable."
Kontra: "The entertainment system was not working"

Pro: "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."

Kontra: "Despite having seats assigned we did not fly Customer service was just awful dealing with overbookings"

Pro: "Crew and efficiency"
Kontra: "Too hot in the plain"

Pro: "Seats comfy. Turkish airlines rep came to collect passengers as previous flight delayed."
Kontra: "TV/Movie/music database was empty for my seat. The temperature in the plane was very hot throughout flight."

Pro: "nothing really special"
Kontra: "Food is very Poor Seats are cramped and uncomfortable"

Pro: "Comfort"
Kontra: "They lost one of our bags."

Pro: "Aircraft was clean enough Crew was fine Food was ok Turkish could have planned to be better than European airlines It is trying to become like them Restroom was cleaner than competition"
Kontra: "Ok"

Pro: "The tv because I got to watch a couple of movies"
Kontra: "The crew did not know what they were doing. My grandmother needed a wheel chair and the lady who took her did not allow any of us to stay with her , mind you my grandmother can't speak English. The lady also told us that she didn't need the passport or her boarding pass ??? Because of that my grandmother almost got lost , we had to wait for her for an eternity. She got very scared and very upset for what you guys did . She is an old lady and it was one of her worst experiences of her life"

Pro: "Our flight was cancelled and they gave us direct flight back to Singapore in premium economy seats."
Kontra: "This is our second experience of flights being cancelled via Turkish Airlines. Very disappointing customer care when flights get cancelled. Staff totally unprepared and untrained for such situations. We waited around for 6 hours before finding out on our own, that the flight was cancelled. The notice was not shown on the board. In all waited around at the airport for more than 10 hours before we were finally carted off to a small hotel near by at 1230am in the morning. Very little to no information given throughout the whole process, stranded with parched throats, no luggage, clean clothes or toothbrush."

Pro: "Flight was very punctual (actually early enough to cause problems with being collected on arrival), despite being full, there was ample space. The food was very edible, brings service was sufficient and the crew were friendly and helpful."
Kontra: "The gate was a good 15-20 minutes walk from the main duty free area of the terminal with not much signage indicating this. The touch function on my inflight entertainment screen lagged a bit and there was no USB charging offered"

Pro: "Entertainment System, Food"
Kontra: "Leg Space, Airplane Space, Staff, 1 Hour Delay for no reason"

Pro: "Gold thing is that the flights are always on time."
Kontra: "My charger got confiscated in Istanbul, too bad. I should have been told about this."

Pro: "landing in jeddah was very bad in caressive manner... but all other things were good"

Pro: "Crew was courteous and helpful. In flight entertainment was great, wide selection of movies and games to keep people occupied."
Kontra: "Seats can be bit squeezy and uncomfortable, wifi onboard only for business class. Food need to have more variety."

Pro: "Excellent service. Food was great too!"

Pro: "Was lucky to be upgraded to Business and enjoyed the premium service and convenience . Being upgraded from time to time is the reward for loyalty and I appreciate the recognition"

Pro: "Only check in with business line and fast track"
Kontra: "Same bus with economy passergers there are not Enugu room for my hand bags the crew wait all economy passengers to load and close the doors the they start to serve us and there r no interterments on the aircraft Business class in Turkish air line worse the economy class in qatar airways or Emirates or ethad"

Pro: "Crew was excellent, seats are never excellent"

Kontra: "Temperature control. Information about the delay"

Kontra: "Plane was late taking off. Crew did not provide water when requested. They were busy with beverages that they could sell at a cost."

Kontra: "Best option across the pond, amazing upgrade prices"

Pro: "Clean Washroom"
Kontra: "N A"

Pro: "N/a"
Kontra: "Explain why there’s over a 2 hour delay"

Pro: "Good choice of movies but not all have subtitles, which comes in handy since phones are not really good. Food was great!"
Kontra: "Seating pitch is just not acceptable for 10+ hrs long flight! I am tall (1.92 cm) but there are taller people than me and there is just no way they can sit in economy class seat! That is basically some kind of racism.."

Pro: "good flight, inflight menu and movie library"
Kontra: "rude bag drop off kiosk"

Kontra: "2 seats and neither tv/entertainment centres worked....unacceptable on a 10 hr flight!"

Kontra: "Ran 2 1/2 hours late, poor customer communication"

Pro: "Service by crew. I was flying economy but it was par to business class."

Pro: "Was upgraded to Comfort Plus after they had no seat for me on the plane"
Kontra: "We booked with Virgin however flew with Delta and we were not alerted to this. We booked with Virgin for a reason. They also did not have seats for me when I went to check in on both flights and I had to negotiate seats before boarding. Very disappointing."

Pro: "Delta does an overall nice job."
Kontra: "Food is OK. Service is friendly though. Comfort + was nice. Bathrooms were not great, smelled, could use a refresh."

Kontra: "No issues at all"

Kontra: "I fly regular this was an excellent flight"

Pro: "Crew were ok. Not that comfortable."
Kontra: "seat need to be more comfortable"

Pro: "The crew were fantastic. Departed on time, arrived 40 minutes early."
Kontra: "Delta One is a bit jaded on this flight."

Pro: "The crew and comfort was ok"
Kontra: "The snack options coming from us to aus were only packets of crisps/chips and apples and cranberry juice."

Pro: "Boarding was swift and cabin crew where attentive. Baggage drop was swift and luggage arrived quickly. Global entry at ATL was swift."
Kontra: "delta security in the UK is an absolute farce. The security screening at LHR was long and understaffed"

Pro: "Very friendly cabin crew. Comfortable and food was good and drinks and water was plentiful. I would highly recommend Delta for transatlantic flights,compared to so called 4* airline Aer Lingus, then Delta are a 6* in comparison"

Pro: "Friendly, efficient crew"
Kontra: "Uncomfortable seat in 1st class. Poor quality video screen, too small, too far away, poor sound."

Kontra: "Every thing was excellent"

Pro: "Service"
Kontra: "Nothing"

Pro: "very nice and willing stewardesses"
Kontra: "tragic little place for legs, lack of space"

Kontra: "flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way"

Pro: "Check in Denver super helpful Gate staff hustled to turn around flight Flight crew excellent"
Kontra: "Flight delayed, almost missed international connections"

Kontra: "We had to wait at the customs for nearly 1.5hrs, then pick up our luggage, then check in again!!! We were running and got on the plane 10 mins before the departure. Super stressful!!"

Pro: "The flight for getting us therw"
Kontra: "No food and no entertainment"

Pro: "Swift travel!"

Pro: "This was our first time flying Delta and it was a very pleasurable experience. Boarding was very straight forward and the seats allocated comfortable. A surprise for us was being asked if we would like to move seats from the back of the aircraft to Comfort Economy (we think it was to do with weight balance! but appreciated very much none the less). The flight attendants were very professional and helpful, as you would hope all attendants on all airlines would be. We'd gladly fly Delta again anytime."

Pro: "The on time departure. The air hostesses were very attentive. Fast baggage arrival"

Pro: "Very friendly crew"
Kontra: "Lack of subtitles on available movies & series"

Pro: "Overall experience was awesome. Always love to fly delta. Nice spacious and clean aircraft. Enjoyed the entertainment system."

Pro: "Overall experience was awesome. Always love to fly delta. Nice spacious and clean aircraft. Enjoyed the entertainment system."
Kontra: "No complaints"

Pro: "We boarded quickly, in zones. Staff were professional and courteous."
Kontra: "Perhaps more than just 2 episodes of some TV programs eg Goldrush. Also more current shows."

Kontra: "Delayed due to problem with the door"

Pro: "Nice flight nice crew just about as good as you would want"

Pro: "The KLM ground staff were extremely helpful and reassuring when there was confusion with my ticket."
Kontra: "I booked KLM flights (Cork - Tampa return) but the planes were in fact Aer Lingus and Delta. So I have no idea what KLM is like. When I checked in at Cork the ground staff could only give me a boarding card for the first flight. For the second one she said I would have to go to the Delta counter in Amsterdam. It was difficult to find a counter there or staff as check-in was all by computer. The computer kept saying 'error' when I put in my code. I eventually was directed to a KLM desk (nicely hidden). I was told that my seat no longer existed. At this point the flight was ready to board. Thankfully the KLM ground staff were extremely helpful and reassuring and upgraded my ticket to economy comfort. On the way back, I could only get a boarding card for my first flight. The second two I had to collect at the boarding gate of the second flight."

Kontra: "I wasn’t able to select my seats and choose a meal before getting to the airport and hence had a middle seat and no special meal"

Pro: "food was pretty good."
Kontra: "a bit squashy in the seat. Inability to go online and select my seat without having to ring Delta and they do it."

Kontra: "Dutch sub titels on fims would be good"

Kontra: "You had me check my hand luggage with expensive items that did not arrive."

Pro: "Giid free sandwixh. Very good entertainment system. Good seats."

Pro: "Everything was in order"
Kontra: "None really"

Pro: "Nothing really"
Kontra: "Flight delay further to the 30 minutes additional 20 min due to crew being not there"

Pro: "Very pleasant customer service, excellent bag delivery service."

Kontra: "Force me to take a bad seat"

Pro: "Free WiFi"

Pro: "Entertainment was good. Delta staff seemed flat compared to other delta flights I've been on."
Kontra: "Space. Economy on a long flight is not ideal"

Pro: "Crew were good, flight on time, free drinks"
Kontra: "Nothing"