Temukan tiket murah dari Utah ke Denpasar

Pro: "Everything normal as expected on an economy class nothing special."
Kontra: "Firstly If the meals we pre booked were actually given to us. Secondly what’s the point of giving menus to coustomer to choose their meal when food availability is limited. Don’t set false expectations to your customer when you can’t deliver on them."

Pro: "Everything- leg space, crew were great, relaxed atmosphere, great entertainment systems"
Kontra: "Nothing"

Pro: "The A330, despite being an old plane, had really good recline."
Kontra: "The entertainment was very outdated."

Pro: "The crew, Venyat looking after my aisle was exemplary. He kept note of when I was asleep when the service passed through. Whenever I go to the galley, he would notice and asked if I needed anything. And this is in Economy!"
Kontra: "On the A350, the seat doesn't recline much. It was quite uncomfortable."

Pro: "Very efficient and comfortable flight."
Kontra: "The airline appears to have done away with the courtesy pack, and this was the one time I was travelling without ear plugs!"

Pro: "As efficient as ever"

Kontra: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"

Kontra: "Unable to reserve any seats so ended up with the family split all over the plane"

Pro: "Same as earlier flight"
Kontra: "Nothing"

Pro: "Everything....The service,the food,the in-flight entertainment(so many films to chose from) the flight attendants were brilliant,the flight was smooth it went by so fast as though time didn't exist.I recommend Qatar Airways to everybody."
Kontra: "Can't find any fault...Sorry!"

Pro: "Everything"
Kontra: "Nothing"

Pro: "Everything frim the xrew I could at the JKIA, NBO to Delhi. One thing more from my city Lubumbashi, I didn't care about getting my phone bzttery low. I could chzrge my phone all the journey long. And from Nairobi, I dodn't czre at zll about my phobe, because I knew I could charge dur to the usb device. If ever something to complain about, I'll let you know. Regards Richzrd DIAS"

Pro: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."

Pro: "Fabulous crew, good choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Seats are comfy and spacious, much wider than Emirates in the same class (who offer only an extra 1/2 inch width over economy). Amenity kit a quality piece that is both practical and useful."
Kontra: "Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Pro: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Kontra: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Pro: "Overall a good service with good food."
Kontra: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."

Pro: "crew was excellent, very attentive"
Kontra: "food - i am not a fussy eater but it's as if qatar tries do please too many tastes and does not suceed at any. why not have middle eastern food choices too? but then i guess you can't argue with the price"

Pro: "Food crew and entertainment were all good thanks"
Kontra: "A child behind me kept kicking the back of the seat all the time and the mother did nothing about it"

Pro: "Just that the food is quite small but the variety is OK."

Pro: "I was met with a warm smile which made me feel welcome. The staff were friendly and professional. Even though it was a full flight, I did not just feel like a number, top airline. I will choice them again."

Kontra: "No food on board!! Staff says it got over when i have selected my food selection!!"

Pro: "Never spending too long waiting for anything."
Kontra: "More realistic options to upgrade. Example I can board a train in London and upgrade to first class for £20 to Edinburgh. If you have a coach class or business class empty. Have capacity to feed extra or not. Last minute upgrades can be both a revenue stream and another option to further satisfy some customers. Particularly older generations that can afford and would fund such a win win appealing."

Kontra: "Wrost app I don’t advise any one use it cause"

Kontra: "- Leg Space is challenge"

Kontra: "I missed my flight from Nairobi to Melbourne then the airlines asked for penalties and fare difference which in total was much higher than booking a fresh one way flight. I felt that the crew at Nairobi airport handled the situation pretty well however, the staff at the Nairobi reservation office were a bit cold and not very helpful."

Pro: "Good service but need to improve food quality and quantity."

Kontra: "Everything, the food and movies are old, beside all that the flight late and my connection left and no one apologist for that!!!"

Pro: "Short flight, seat pitch OK and food adequate. Good crew."
Kontra: "Bus boarding always chaotic"

Kontra: "Not one of their newest planes."

Pro: "Crew helped with my bags."
Kontra: "Lack of film choice"

Kontra: "The online check in system was down so we all had to line up to check in."

Pro: "the trip coming and going from Kuwait was very pleasant"

Pro: "We enjoyed the comfort, food , staff and entertainment."
Kontra: "The queuing for check-in, luggage control and plane boarding was much too long, 1 1/2 hrs +. The online check-in couldn't be used."

Pro: "Generally good experience at least as far as a very long flight with two children can go. Good food with plenty and quite healthy snacks for kids. Very friendly and attentive crew, comparably comfortable seats, clean and comfortable bathrooms (what not always has been my experience with other airlines)"
Kontra: "Due to a misunderstanding at check-in we have been seated away from a baby bassinette (although booked) to sit together with my husband, nobody asked what my preference would be (sitting as a whole family or having a bassinette) and a 17-hour flight with a 9month old baby constantly on my lap was challenging. Also a very disappointing selection of films and documentaries for adults. I ended watching a kids movie with my older daughter and it was the only thing I found appealing. Kids section very good though, my 5-year old was glued to the screen and all the options had my approval :)"

Pro: "Have flown emirates and etihad business - now sampled the best by far. Qatar's a380 was incredible but the a330 on wind leg whilst not as nice was mademupmfor by the best crew I have experienced ever - WOULD NOT HESITATE TO FLY AGAIN"
Kontra: "The Oryx system lackedmin recent movies ....that's the only complaint"

Pro: "The was very hospitalty"
Kontra: "Every thing was amazing"

Pro: "Everything was excellent as I have come to expect. The business class seat was not one of those new diagonal ones, but made a full width flat bed, so I could sleep for a few hours. Food and service excellent."

Kontra: "Food"

Pro: "Generally ok but not as good as other Middle East carriers"
Kontra: "The leg room on this flight felt less generous than other carrier and the food was poor almost inedible. The aircraft (777) seemed much noiser than other aircraft I have flown on and the noise from the toilet flush could be heard 10 rows away"

Kontra: "It was canceled while am at the airport and i rebooked"

Pro: "Pleasant crew"
Kontra: "Crowded flight, late departure."

Pro: "The inflight entertainment didnt work at all. Food choice was pathetic."
Kontra: "Food and inflight entertainment"

Pro: "Friendly crew Good choice of food and beverage"
Kontra: "Aircraft changed without notice Trapped in cramped window seat No storage bins IFE strobing windows tabs and would not switch off Useless design of chair lead to loss and destruction of my Kindle"

Kontra: "Cabin temperature in my section was slight hot and was uncomfortable until we complained to the supervisor. Steward spilt food on the floor next to our seat"

Pro: "Good"
Kontra: "Okay"

Pro: "Very friendly crew and efficient check-in service. Food was lovely."
Kontra: "Multiple problems with onboard entertainment re-setting itself."

Pro: "Very friendly crew and efficient check-in service. Food was lovely."
Kontra: "Multiple problems with onboard entertainment re-setting itself."

Pro: "Overall I would highly recommend it. Excellent service, good food, good on board entertainment. Flight attendants and crew in general very polite and very helpful. Despite our delay in arriving at the airport (check in was done online in advance), the flight attendants accepted us for the trip. The whole process was extremely efficient, there was no delay in take off time and the suitcases arrived all on time to our destination. I really appreciated their help: we did have a medical emergency 3 hours prior to our arrival to the airport, hence the delay.."
Kontra: "Everything went smoothly, I had no bad experience with this flight.."

Pro: "everything was great. huge seats, large legroom."

Pro: "Na"
Kontra: "Na"

Pro: "Sluruh awak kabinnya sangat ramah, tempat duduknya lega dan nyaman"
Kontra: "Wifi nya harus ditingkatkan dg pelayanan lebih baik lagi"

Pro: "Staff is the best, very accommodating."
Kontra: "It was an old plane so not much comfort in business class"

Pro: "I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again."
Kontra: "flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do."

Pro: "left on the, arrived on time, crew were friendly and efficient, seat was comfortable"
Kontra: "Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem"

Pro: "Flight arrived on time."
Kontra: "Boarding was unnecessarily chaotic."

Kontra: "Flight was delayed - missed connection in Istanbul"

Pro: "check in..Gatwick S."
Kontra: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."

Pro: "Leg room was OK"
Kontra: "No alcohol service, cabin lights not dimmed seeing it was a late night flight."

Pro: "Full meal and entertainment system even for a shorthaul flight."
Kontra: "Tight leg room"

Pro: "Turkish do a good job of giving you a good service for your money."
Kontra: "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"

Pro: "Roominess of the business class seat and cabin, they provide a good seat and comfort is good for medium haul flights"
Kontra: "The food, Turkish airlines dish up the same stuff all the time, lack of selection and in getting tired of it. Very middle-eastern fare"

Pro: "Big plane, friendly staff, good food."
Kontra: "Sometime, it gets a bit too cold."

Pro: "Istanbul Airport has good facilities and F&B options"
Kontra: "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"

Pro: "Entertainment options good"

Kontra: "Need More premier economy seats"

Pro: "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."
Kontra: "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."

Kontra: "My taxi crashed on the way to Izmir, I missed my flight to Istanbul and my connection to Dublin in still stuck in Istanbul"

Pro: "Plane clean, newish. Went up, took us there, landed."
Kontra: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. The entertainment system kept dropping playback, (crashing) so I would have to restart playing the video. Something similar happened on another Turkish flight."

Pro: "Rapidly becoming my airline of choice. Great service, comfortable and on time. Relatively new fleet and not cramped. Puts other national carriers (including BA) to shame"

Pro: "As always from Turkish Airlines, you get good service even for a relatively short flight. Puts other national carriers to shame."

Pro: "Nothing"
Kontra: "I book flights and they toke money and last minute when i went to the airport is not existing at all"

Pro: "No complaints about the plane, staff etc and its probably no worse than any other airline"
Kontra: "Long overnight flight in Economy Class, little legroom. As I am larger than average and find it hard to sleep on flights, the cramped conditions were extremely uncomfortable"

Pro: "Generally better than other European airlines particularly BA and better priced"
Kontra: "Work to do on consistency with crew"

Pro: "Infinitely superior to BA on the London to Istanbul route , in economy but especially so in business. Great entertainment whilst BA have non. Also full service meals in economy whereas BA make you pay on boatd"

Pro: "kayak was poop for help for me."
Kontra: "The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future"

Pro: "Large screens, reusable dishes + silverware"
Kontra: "Plane was old, felt more squished and the seats did not decline. Also very note."

Pro: "Turkish is always consistently excellent"
Kontra: "I liked everything. They are very accomodating towards passengers with special needs."

Pro: "I thought the food was excellent on both flights light , fresh and tasty. The seats were very comfortable and the staff very helpful. I was very happy with Turkish airlines."

Kontra: "The flight was cancelled and I still didnt receice my refund."

Pro: "Free meal and drinkd"
Kontra: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"

Pro: "Good comfort, staff friendly and smiling. Passport control, security and boarding were straightforward."
Kontra: "No boarding pass available online in advance for flights from Nicosia (neither electronic nor printed). Only to be collected at the airport. As a result , although I had no hold luggage (only cabin bag), I had to queue at the check-in/drop-baggage desk to obtain my boarding pass! This is the old prehistoric system dating back to the last century."

Pro: "Crew and efficiency"
Kontra: "Too hot in the plain"

Pro: "nothing really special"
Kontra: "Food is very Poor Seats are cramped and uncomfortable"

Pro: "Extras provided - eye mark, socks etc"
Kontra: "My seat was unable to recline. My husband and I were moved to a middle aisle (although we really didn't want to share) only to find that the foot rest at my foot rest was also faulty. It was an uncomfortable flight"

Pro: "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."

Pro: "The counter in Kuwait was very kindly with my because I have disabled boy"
Kontra: "The passport office was very rood with us as we famliy not allowed us to pass and he just allowed the disabled boy with other one only"

Pro: "Very friendly and willing crew."
Kontra: "Sound through headphones could be better. Hope to have free onboard internet one day!!"

Pro: "The tv because I got to watch a couple of movies"
Kontra: "The crew did not know what they were doing. My grandmother needed a wheel chair and the lady who took her did not allow any of us to stay with her , mind you my grandmother can't speak English. The lady also told us that she didn't need the passport or her boarding pass ??? Because of that my grandmother almost got lost , we had to wait for her for an eternity. She got very scared and very upset for what you guys did . She is an old lady and it was one of her worst experiences of her life"

Pro: "I liked the food , I also liked the tv we had in our chairs for us to watch movies"
Kontra: "A lot of announcements, when they could've just done all of them at once"

Pro: "Gave us direct flight back to Singapore in premium economy seats."
Kontra: "This is our second experience of flights being cancelled via Turkish Airlines. Very disappointing customer care when flights get cancelled. Staff totally unprepared and untrained for such situations. We waited around for 6 hours before finding out on our own, that the flight was cancelled. The notice was not shown on the board. In all waited around at the airport for more than 10 hours before we were finally carted off to a small hotel near by at 1230am in the morning. Very little to no information given throughout the whole process, stranded with parched throats, no luggage, clean clothes or toothbrush."

Pro: "Flight was very punctual (actually early enough to cause problems with being collected on arrival), despite being full, there was ample space. The food was very edible, brings service was sufficient and the crew were friendly and helpful."
Kontra: "The gate was a good 15-20 minutes walk from the main duty free area of the terminal with not much signage indicating this. The touch function on my inflight entertainment screen lagged a bit and there was no USB charging offered"

Pro: "Avoiding my to go Israel Delta monopoly is fading"
Kontra: "Nothing"

Pro: "landing in jeddah was very bad in caressive manner... but all other things were good"

Kontra: "ذهبت لتاجيل موعد الطياره بنفس يوم السفر فقالوا لي يجب دفع غرامه 154 دولار سالت الموظفه كم التذكره الجديده قالت 130 دولار قلت لها على النت 105 دولار قالت صحيح ذهبت وشريت تذكره عوده جديده عن النت بعد ان سرت 4 ساعات الى المطار ذهابا وايابا لتغير الطائره"

Pro: "I paid for WiFi but the service didn't work perfectly, I wanted to switch device,which you have to logout first. The button didn't work"

Pro: "In flight entertainment was awesome, Wide selection of movies to keep occupied."
Kontra: "Food was okay but can be improved, needs to have more variety and more local touch in the cuisine offered."

Pro: "Comfort Movie Selection Friendly Hostess Thoughtfulness"
Kontra: "None"

Kontra: "Seat was small and squeezy. More variety for food needed."

Pro: "The boarding was quickly. The crew very kindly"
Kontra: "The seat are small. The food has a lot of salt and bread."

Pro: "Boarding"
Kontra: "Better seats, the main cabin extra seats were just like the other main cabin seats. One particular stewardess was very rude to all the passengers, while the steward Jeffery was very nice and friendly."

Kontra: "Boarding slow"

Pro: "Good range of entertainment, comfortable seats."
Kontra: "Some dinner choices had become unavailable by the time I ordered."

Pro: "The connecting BA flight from Houston to LHR was an old 747 and my broken window blind didn’t go down. The worst part was I paid for a bulkhead seat and once we got on the plane it turned out the configuration was different and the seat was not bulkhead."
Kontra: "Accurate configuration. A more modern plane."

Kontra: "Seats what happened to towlets after food Also never asked if we would like water etc I felt invisible"

Pro: "The seat was cormfortable and the entertainment was dope!"
Kontra: "Communication. The pilot did not say when he was landing and considering it was a rough landing it would have been helpful to say. He said we shall be landing like 40minutes before Then quiet"

Pro: "Considering it was only a 2.5 hour flight, the snack was fairly good."

Pro: "Good entertainment, seats were ok."
Kontra: "I paid for a seat with extra leg room and then was told at the gate that there were none of those seats left, despite the fact that I booked and paid for that seat 3 weeks ago!"

Pro: "The crew were great, entertainment was good."
Kontra: "After sitting on the plane for an hour they found a problem and so we had to deboard and wait for another plane. Obviously better than taking a less than optimum plane but added a lot of waiting time to an already long day. Not great that on a 6 hour flight we had to buy food."

Pro: "The crew were nice, glad I paid for the extra legroom."
Kontra: "The food was only so-so, but it’s only a short flight so you can’t expect too much."

Pro: "The boarding process and its ease"
Kontra: "The Wi-Fi was not free and quite expensive. The space between seats was too narrow for my legs resulting in an uncomfortable journey. The entertainment was dated and not varied enough. The food was borderline unsavoury. The wines were cheap... Not an airline I would recommend to anyone."

Pro: "It left on time and arrived on time"
Kontra: "Service, comfort and food as I would rate these below 0 if there was that option."

Pro: "The crew skipped me for breakfast and i had to ask for food."
Kontra: "The food was not very good. Bread rolls stale and inedible. The rest of the flight was good."

Kontra: "No food on the International flight from Kingston to Miami."

Pro: "The plane was not busy so services took about 5 minutes, everyone had 2 seats minimum and generally quiet. Had it been busy, it would have been different in that seats were not very wide, aisles very small, if the seat in front reclines and you don't, you can't see your screen and not a lot of space in general."
Kontra: "If you want to select your seat, be prepared to pay £175 per flight. This is ridiculous! Second meal was a very bare bbq beef pie or sweet potato pie... On their own with nothing else and it arrived 30 minutes before we landed so very rushed. On a 9.5hr flight the 2nd meal needed to be an actual meal and come sooner than it did."

Pro: "Great crew, comfortable flight."

Pro: "Outbound, it was on time, plenty of legroom, plenty of good snacks, drinks and food. An enjoyable flight. Score 10.0"
Kontra: "Return flight - The flight departed 4 hours late. The seating was so cramped my husband couldn't move his legs at all, never mind try to sleep. The staff members were not smart in appearance, some with long untidy hair, and did not interact with passengers except to hand out food. The food was reasonable. We disembarked feeling like wrecks. Score 2.0"

Pro: "I liked the entertainment. Seats were ultimately uncomfortable. Not helped by the backs being loose."

Kontra: "Our last 6 flights have all been changed or delayed significantly. Then they loose our bags on a direct flight. Won’t fly America airlines again!"

Kontra: "First flight TUS to DFW was delayed by 3 hours causeing us to mist all the remaining flights. Had to scramble to find other flights DFW to LHR and LHR to DUB. We arrived at our destination 10 hours. No reason for the delay was given. Lousey service on AA."

Pro: "Veggie Asian meal was great - curry."
Kontra: "Freezing cold air conditioning. Seven hours siting in a fridge. Asked stewardess to turn it up. She didn't."

Pro: "Great films and tasty food"
Kontra: "Had to run to gate after two buses to reach correct terminal. Saw info that flight was closing. Held up at gate due to confusion with my boarding pass. Limited leg room on flight. End of flight huge queues at Dallas airport for security. After a long flight a passenger does not need to be corralled through excessively long winding lines."

Pro: "I had a connection flight to JFK I came before the time about 15 min and crew saw me but she told me, sorry someone took your seats I lost around 4000$. This happened at Dallas airport."

Pro: "Crew very friendly couldn't be more helpful. Food snacks and drinks good. Very efficient boarding system the best I've encountered."
Kontra: "Roof mounted tvs a bit disappointing and the films were just repeated. Coffee needs coffee in the cup, it was just milk and water no taste of coffee."

Pro: "The help on getting on the plane and the pleasant staff on the flight"
Kontra: "The food"

Pro: "Smooth flight, got in early."
Kontra: "Breakfast was average. Could do better"

Pro: "Dreamliner plane"
Kontra: "Terrible service from get go which continued when landing in Melbourne with hopeless Qantas."

Pro: "Not much"
Kontra: "Passengers bringing hot food on plane. KFC and McDonalds odours major in first 30 minutes"

Pro: "The overall service x"

Pro: "Nice flight, great leg room, staff was friendly and flight was on time."

Kontra: "I was on a flight to Dallas on an American Airline flight which arrived late due to weather conditions, and the connecting flight didn't even wait for me although they know why I couldn't make it on time. And I was only late for about 5 minutes."

Pro: "VEry good Cabin crew and the plane was reasonable new"

Pro: "Not very much positive to say unfortunately. The staff were good and did as much as they could to keep up feed and happy."
Kontra: "The plane was extremely old and dated. Never been on such an old plane with no up to date equipment or facilities. The chairs were very uncomfortable and the food was awful. There was no personal entertainment screen for an 11 hour flight and only one of the safety demonstration screens was working during take off. Also no plugs at all."

Pro: "Plane and staff were great. Very easy boarding process and we landed early in Dublin airport after an hour delayed take off. Food and staff service was very good, no complaints."
Kontra: "No idea how they messed up the take off and landing times so greatly. left an hour late and arrived an hour early. No personal entertainment screen and plugs were not working."

Pro: "Boarding and flight were on time."

Kontra: "Staff were so rude"

Pro: "Gate flight updates"
Kontra: "No information on luggage even though they knew luggage was not received in London They could have sent me an update instead of having me wait at carousel for 1:30 hours waiting for my bag to show up"

Pro: "Seats quite comfortable. Crew ok."
Kontra: "Pitiful food offering and no entertainment at all when on previous 1.5 hour AA flight choice of movies."

Pro: "Was on time"

Pro: "Tiny airplane but single flght crew managed my and from what I could see fellow passengers needs commendably. Whilst I didn't like needing to hand in my carry on (without much warning so I didn't have time to pull out a magazine to read) on the plus side it was stored well as my suit carrier came out unscathed and you get your bags curb side as soon as the plane lands so you don't have to wait for the rest of the bags to unload."
Kontra: "Because the airplane is so small there is not much room to move in the aisle (thankfully most people just sat down for the short flight), also you have to hand in your carry on baggage so that it is stored with the main bags."

Kontra: "Had a middle seat and didn't have the option to pick another seat without paying over 250 USD"

Pro: "Airline and crew looked after us and kept us informed. My app said the flight was delayed but the captain didn't seem to know this so we sat for half an hour or more after planned departure. Maybe he hoped to get an earlier slot. We were 30 mins late in the end."
Kontra: "No food for purchase, just a drink and biscuit."

Pro: "Good"
Kontra: "Service"

Pro: "Free checked bag"
Kontra: "2 hour delay No food to buy or drinks"

Pro: "Streaming entertainment with great choices Not too crowded so got my upgrade"
Kontra: "Food was disgusting... bland cheese lasagna or small wet noodle salad with piece of chicken. This menu has been going for years! Old B757 No sparkling water but 75 variations of Coca Cola"

Pro: "The flight was comfortable and kept to schedule."
Kontra: "AA staff at JFK airport were rude and unhelpful. Staff onboard the flight were excellent."

Pro: "Nothing"
Kontra: "Everything"

Pro: "Their customer service sucks."
Kontra: "Their customer service sucks."

Pro: "Fantastic customer service - from lounge to arrival gate. Unlike BA this airline does recognize its frequent flyers and upgrades us often to business. I fly a lot - Executive Platinum - and this makes a huge difference."
Kontra: "My connecting flight LHR to AMS was on BA and they really droped the ball compared to AA."

Pro: "The staff were amazing. Very accommodating and with great dispositions. Boarding was easy."
Kontra: "For an international flight the seats were extremely tiny and the plane itself only had a few tv screens posted in the middle of the plane so everyone had to watch the same thing."