Kontra: Last Time i book anything with Kayak
Kontra: Aggressive bag control
Pro: They gave foodKontra: Broken/ very random luggage charging system. I was very disappointed with their rude ground staff handling the baggage payments. Delays with little information. Won't use them again
Good FlightPro: Everything went very smoothly, no complaints.
Pro: They have us food, it wasn't awesome, but it was nice to eat somethingKontra: The flight was delayed, it was hot and uncomfortable. And the flight attendants were impolite and cranky, though I event don't ask them of anything.
Pro: Food was nice, and crew was friendlyKontra: Boarding was incredibly long and hot
2 hour delayPro: nothingKontra: The plane did not leave on time. The plane sat on the turmack in Moscow for 1 hour. The baggage took another hour to come. I allowe over 2 hours between planes. I missed my next flight. The airline simple said "this is your problem" I had to purchase another ticket from Moscow to Los Angeles. The workers were rude. It was horrible.
Pro: Хорошая команда. Пилот - отличный. В ТУ-204 много места для ног (у меня рост 189 см). По сравнению с другими линями - хорошее питание для двухчасового перелёта.Kontra: Задержка на вылет - более 4 часов (уже хотел купить билеты на другой рейс). Самолёт старый, кресла не фиксируются. Но при этом летел ровно, без "напряга", ямы проходил мягко.