Pro: Good new and clean airplane. Good mealKontra: Boarding was poor
Pro: All on time as expectedKontra: Could not check in online for utair
A pretty good flight Pro: On time, no issues Kontra: No entertainment ,
Pleasant flight.Pro: The flight was on time, very clean cabin, the crew was pleasant, the luggage delivery was lightning quick.Kontra: N/A
Poor all roundPro: SATA fly from Horta to Lisbon which is extremely convenientKontra: The plane arrived late apparently because of waiting for low cloud/fog to clear but it was a modern Airbus 320 and the weather was not that bad. We were 45 mins late. Announcements were minimal. They have 2 other local flights leaving at the same time and waited for them to taxi and take off before boarding. The other flights were inter-island with no need for onward connections. The Lisbon flight had many passengers intending to take onward flights so in my mind this one should have had priority. It was poor all round
Pro: Very good airplane: new and clean. Perfect crew. Nice lunch. Reasonable price for extra space.
Do fly safe but please talk about it.Pro: The sandwiches were really fresh and nice. When the boarding was delayed water was distributed by staff.
We did not crash.Kontra: The boarding was delayed twice by one hour due to adverse weather conditions in Vladikavkaz, which is something which happens quite often. Announcements were not made properly.
After we boarded the captain promptly took off and everything was OK until we arrived to Vladikavkaz. The weather conditions were still bad and instead of saying anything to the passengers the captain decided to just spend an hour and a half circling above the landing strip before cancelling the approach and going to the alternative (Mineralnie Vody). After landing the crew first played 'thank you for flying with us and please fly again' message before realizing that not everyone is pleased by both the delay, failure to communicate and the situation in general.
The worst part was the captain speach about 'We don't know when we will take off so please use taxis and buses to get where you want'.
Obviously no support/food/drinks/lodging was provided by S7 and no proper apologies were made.