Temukan Penerbangan Murah di SAS

Kontra: It would be better if the plane was cleaned before boarding. The row where I was seated has potato chips all over the floor. Pls. clean your plane before boarding.

Kontra: Third delayed flight in a row within the week. Seems to be considered acceptable business practice.

Kontra: Late departure for that most meaningless of excuses - the late arriving aircraft. And so late arriving at destination. On arrival at Berlin, there was also noone at the gate to allow us to leave the plane. All in all meant missing pickup time at the airport, and extra cost.

Pro: Professional and courteous crew

Kontra: Nothing, was a pleasant flight

Pro: Everything was pleasant as expected except for one thing, mentioned below.

Kontra: 45 minutes late taking off. Could have been the airport's fault rather than the airline though. I don't know.

Pro: Good service from flight deck and cabin crew. Clean and comfortable

Kontra: Take-off was nearly an hour late. No complimentary food and coffee was instant and very average.

OK

Pro: Nice staff, good leg room, comfortable seats, complimentary hot beverages with refills offered.

Kontra: One seat was wet and steward had to provide blanket for my friend to sit on, one other persons bag got stained as floor was wet in front of her and bottom of middle seat magazine holder was also wet! Also flight was delayed leaving and there was rubbish and chewing gum from previous flights. we had to clean the tables ourselves with wet wipes as they were dirty from previous flights.

Pro: Nice staff, comfortable seats with good room, complimentary beverages with refills offered.

Kontra: Late leaving, when boarding in CPH had to wait in extremely hot area once past the desk where our boarding passes were scanned and then the area where we had to queue just prior to boarding the plane was glass and therefore extremely hot. The worst issue was that there was one family with extremely loud children with the parents doing nothing. I saw a steward way up the plane looking down at them at one stage while serving another passenger but she did nothing. I like children but this was constant with the father actually encouraging the children to make more noise once he realised that other passengers were annoyed. There were plenty of other children on the plane who were behaving. Although SAS staff were aware of this they did nothing to ensure the comfort of the other passengers. One friend of mine stood for about 40 minutes at the back of the plane and another for about 20 minutes to get away from this constant noise as it was so loud and persistent. I had to listen to music to block it out.SAS staff should have intervened because this was very loud and as I have said constant i.e. every few seconds for most of the flight.

Very casual

Pro: Nice aircraft (A321) and informative ground staff.

Kontra: The take it or leave it attitude of the cabin crew (amazingly casual) and SAS’s persistence in having two standards of service in the one cabin - free food & drink up front, however only tea & coffee or a cup of water up the back and you can pay for the rest.

Very casual

Pro: Prompt boarding, early departure and early arrival.

Kontra: The take it or leave it attitude of the cabin crew (amazingly casual) and SAS’s persistence in having two standards of service in the one cabin - free food & drink up front, however only tea & coffee or a cup of water up the back and you can pay for the rest!

Packed flight should mean limiting luggage

Pro: On time, easy boarding

Kontra: The flight was nearly full and everyone seemed to have at least two cases. This caused lots of jostling for space in the lockers

Kontra: No food, no entertainment

Kontra: No food, no entertainment

Easy flight

Pro: check in person helped get me a window seat with a view

Kontra: No food for those in back seats. Checked bag weight too tight given the flight was to and from a cold place requiring more clothes.

Airline trying to be low cost and full service - not really working

Pro: Front of the plane was business level service - back more like low cost. But the same staff numbers as low cost.

Kontra: Boarding very slow. Staff a bit inattentive

Wasn't a good experience

Pro: Nothing to be honest

Kontra: Checkin was a disaster, girl was not aware of anything she was doing and after over ten minutes of explainatiin she still put me and my bags on a wrong flight. Lady at the boarding gate tried to help and finally managed to send me and my bag in the same flight. Even bigger disappointment was that I booked a business class seat and paid three times more money then a normal economy ticket, there wasn't any business class seat and all seats were occupied in the front rows. Staff was generally rude and not willing to help.

Pro: I booked through you and priceline. I chose the airfare that included the provision for one paid check through bag. was VERY careful to make sure I paid for this extra bag. When I got to the airport SAS said I had not paid for a ticket that included one checked through bag. I am very upset with this. Solution I will NEVER book through Kayak or priceline again...

Zero leg room

Pro: Friendly crew

Kontra: Zero leg room, no overhead compartment space. Pinned to the wall in my window seat by an over weight Swedish man sitting beside me. Horrible flight !!!

poor boarding procedure and late departure and too

Kontra: SAS has one of the worst boarding procedures and not enforcing it. Flight was delayed an I almost lost my connection in CPH. and it has the narrowest legroom of all Star alliance flights. my flight from stockholm was delayed and there was a massive queue at border control and no SAS or CPH airport staff to organise to get PAX through faster so they dont miss their connection I had to fight my way through the queue otherwise I would have lost my connection

Kontra: my flight from stockholm was delayed and there was a massive queue at border control and no SAS or airport staff to organise to get PAX through faster so they dont miss their connection I had to fight my way through the queue otherwise I would have lost my connection

Pro: Did not use their services much but the stewards seemed nice.

Kontra: Flight was delayed, no entertainment, not many food options for people with certain dietary requirements.

Kontra: Not even one bag was included!! And to add a bag is extremely expensive!!! Paid five hundred dkk for one bag!!! Terrible service as well!!!

Crew went about there responsibilities like it was

Kontra: Crew service is very poor Flight cleanliness was poor Food served was very low quality Inflight entertainment was very basic

Poor service and does not match international stan

Kontra: Crew service is very poor

Even after checking first, I was still hit with ba

Kontra: I had to pay 66 Euros for checked in luggage even though at no point during booking was this made known to me. I thoroughly checked the conditions and had no option but to pay at check-in.

Kontra: Delay for 2 hours, without anny compesation