Temukan Penerbangan Murah di Ural Airlines

Pro: The crew was amazing.

Kontra: Flight was delayed for 4 hours.

Kontra: The flight was delayed, long boarding, its good to compensate such things with some snacks.

Kontra: My ticket was not a cheap one, but with good time for me.The changed my ticket departure time to night flight - 04:45. I could have bought cheaper ticket for night departure, but I did not. Eventually, they smoothly change the time without any compensation. Is that fair????? No!

Kontra: The seat was super uncomfortable Reclining not working

Standard URAL

Pro: Did not crash.

Kontra: No service. Not even water. Tried to purchase from a magazine in the seat. Not available!

It didn’t crash.

Pro: The pilot seemed professional.

Kontra: I didn’t like Momondo giving this flight a 10. The reviews I read after booking were awful. The flight was delayed 2 hours while two governments argued. The flight attendants sat on their asses the entire three hour flight. Not even a glass of water. But, it didn’t crash. So, I give it a rating of 1.

Pro: They got my family and me to our destination safely.

Kontra: The flight was delayed. There was NO ONE to answer questions or help. There was no agent at the gate until 10 minutes prior to our departure. Communication would have been very, very helpful.

We were requsted to pay for the seats after check-in!

Kontra: I was truly shocked I was requested to pay for the seats I selected half year before the actual flight, when ordering the flight Even after the web check-in, with boarding passes in my hand, while dropping baggage, I was told that I must pay for the places stated in the boarding pass or they will assign me some other seats.

Pro: Nothing

Kontra: Everything

Horrible

Pro: Nothing

Kontra: Everything

Horrible

Pro: Nothing

Kontra: Everything,,,there are only 2 worse airlines in the world!! Air Canada,,,and Ukraine International!!!

Pro: Personas amables en la tripulación del avión

Kontra: El check in demoró mucho y tuvimos que esperar bastante

Reconsider airline

Kontra: Let’s start with luggage. The amount you’re able to bring with you is the bare minimum. I asked if I could pay for my third luggage (carry on size) and I was told I couldn’t. I was forced to throw personal items away including shoes, clothes, and souvenirs. If you don’t speak their language, do not attempt to speak to them. They’ll just ignore you or tell you they don’t understand. They don’t even try! So unprofessional!

Pro: I don’t like it every time ural give a stop in Bishkek and gas station and fly again we should wait 3 hours for gas station

Kontra: No body like it but no choice they give us stop in Bishkek for gas station looks like they don’t have enough gas for nonstop flight every body wants report about them but where to whom they don’t know

I will never use them again

Kontra: The worse customer service I have ever experienced! I had an emergency situation and had to change tickets. Despite of ridiculous fines for exchange, I was ready to pay them all in order to put family member on the plane. They could not even process that exchange, call me back or let me talk to supervisor. I ended up loosing a ticket and getting a new one.

It could be better. A whole lot better. No frills.

Pro: Clean, color of the plane,

Kontra: Rude flight attendant. My butt hurts also just for sitting a couple of hours on their seats. No charging ports . No nothing.

Disgusting company with huge delay in everything

Pro: Nothing

Kontra: Disgusting company with huge delay in everything

Kontra: Everything. Terrible company.

Terrible service

Pro: Nothing

Kontra: Boarding started half an hour after the time we were supposed to leave. Crew on the plane fulfilled their duties unprofessionally, sometimes in a rude manner

Terrible

Kontra: 7 hours late. Lost luggage

Kontra: I had to pay extra $33 for excess baggage, because, as it turned out, my ticket only allowed, I qoute: "10K", while the boarding pass clearly stated 20 kg for the economy class.