|Rute Populer||Calgary ke Vancouver Intl|
Kontra: Waited in the main terminal almost two hours before the check in desks were open.
Pro: They cancelled the flight
Kontra: How about a refund?
Pro: Cabin crew was okay
Kontra: I would’ve appreciated if the crew did not blame a very evident turn-around delay on weather. The TAF and METAR in Halifax do not support that. It looks more like the crew was trying to hide their incompetence. This delay prevented me from catching my connection in Calgary. Needless to say, Westjet refused to take their responsibilities.
Pro: The seat was the most uncomfortable seat I have ever sat in, almost unbearable.
Kontra: No food option on a over 5 hour flight was no good.
Pro: Declined me to board my flight
Kontra: Patience when you are travelling with a child
Pro: Westjet crew are always amazing
Pro: All excellent
Kontra: Snacks without caffeine
Kontra: Less mask nazis. Not flying again
Pro: Short and sweet.
Kontra: We changed planes in Calgary, and we could have used better signage. Half of our flight got lost and ended up in the wrong gate. We all had to quickly backtrack. Thankfully we had enough time, but if our next flight had been earlier, we could have lost our connection.
Pro: Professional, but friendly crew.
Pro: Travelers well spaced out
Kontra: Nothing given the current circumstances.
Kontra: They closed the check in counter early. No kiosk check in was available. No one was in their airport office and neither we, nor airport staff, were able to reach them via the onsite contact info provided. As a result we missed our flight.
Pro: Brian at the desk in ft Lauderdale was fabulous great personality pleasant smile just delightful
Kontra: I was not on this flight as a mistake was made by either Kayak or WestJet. I was not refunded my money which I think is unfair.
Kontra: Some sort of entertainment. More comfortable seats.
Pro: It was on time and not overbooked
Kontra: Nothing it was economy
Pro: seat was the worse, but ok overall
Pro: was just ok, nothing spectacular
Kontra: west jet customer service reps in mobay are no good. they need customer service training
Pro: the flight crew made our flight very comfortable and pleasant. One flight attendant ( didn't spot her name) had such a gentle sense of humour while serving us-it was nice. Flight attendants at times seem like strict teachers - so it was nice to smile and laugh - especially now with such fear of flying due to COVID-19
Kontra: Boarding process could be a little smoother and less frantic
Pro: Cleanliness of the plane Great crew
Kontra: More information about when to check-in and seat selection. We checked-in 24 hours before, and most seats were already filled.
Kontra: It was a little hot in there
Pro: It is a no frills airline. Cabin crew were friendly.
Kontra: No entertainment, no food
Pro: Good crew.
Pro: Very little
Kontra: Rough weather. Stopped delivering water and snacks. Seat belt off and no attempt to continue water and snacks for 20 minutes. Then started back at front again to those who had already been served once. When got to me no snacks offered. Had to ask.
Pro: The crew members were professional.
Kontra: The seats could be better
Kontra: The first flight was late because the personnel was forgotten at their hotel. My luggage was lost’
Pro: Crew was great.
Kontra: Boarding process was a bit chaotic
Kontra: Be on time!
Pro: Everything was great
Pro: Great crew.
Kontra: Not great in flight entertainment.