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|Rute Populer||Calgary ke Vancouver Intl|
Pro: The crew members were professional.
Kontra: The seats could be better
Pro: The on-board crew were very friendly and helpful.
Kontra: Boarding was terrible. One lady was very rude to people who are boarding. Also took quite a long time to board.
Kontra: No inflight meal, no inflight entertainment for 10 hrs onboard.
Pro: Very friendly crew. Good seating
Kontra: V limited complimentary food for long haul flight
Delay of 2.5hrs
Kontra: Always delays with this airline, hope their service improves now they have been bought out by Air Canada. Staff need training on how to deal with their delays, rather than the "I know as much as you" answer. Their staff have always pleaded blind ignorance when disruptions occur. AVOID.
Pro: Friendly crew
Kontra: Lack of food for long haul flight. Had to pay to eat. 43 dollars and only able to pay with debit/credit card rather than cash
Pro: Friendly crew, informative captain.
Kontra: Nothing- it was a very short flight, didn’t need anything else.
Pro: Crew were very friendly and were having a good time during the flight, which was nice to see.
Kontra: No pillows or blankets supplied, luckily I had my own otherwise I would have been miserable. Worst surprise was that there was no food provided. On a long haul flight that was surprising, they should clearly say that on booking. There were snacks available for purchase, but not great.
Pro: Did not fly. But delayed by a while
Flight got cancelled
Pro: On time, free coffee, free pretzels
Kontra: Going home.
Excellent value for money
Pro: Excellent all round. Good price. Nice seats. Excellent staff. Good boarding and disembarking. Highly recommended.
Kontra: It does not have free food and entertainment, but for the price this is acceptable.
Good but Bring and iPad & headphones if you want to watch movies!
Pro: Good price for long haul destination. Efficient check-in and boarding process. Decent leg room for a budget airline.
Kontra: Food choice a bit limited - especially the free offering. In-flight entertainment is only available from the WestJet app to view on your own device - you need to know this before you board - otherwise you are not able to access any of the movies etc.
Pro: Sensible ticket price
Pro: The crew were very amiable and one member in particular was quite funny during the seat belt demonstration. First one I've paid attention to the entire time.
Kontra: Plane was freezing cold and seats were quite uncomfortable.
Pro: Staff were helpful and smiling. Good value
Kontra: We needed a better choice of food
Pro: good value for money. Staff were helpful
Kontra: A direct route from St John's to London.
Kontra: A little cold
Great trip. One stop to st John's!
Pro: On time. Efficient. No frills but perfectly fine!
Pro: It was clean and on time
Pro: Great service when checking in. Flight on time and comfortable.
Have not reached my destination
Kontra: Haven’t yet reached our destination, it’s our honeymoon and would have hoped to have got ther by now instead of which we are having to layover in Vancouver until the next flight because of delays on first Leg of journey we missed connecting flight
Pro: Kind helpful staff
Kontra: That you have to pay for entertainment and food on long haul flights
Pro: Kind, courteous and helpful staff
Kontra: It was good overall
Pro: staff on airline great
Kontra: Lost my luggage hopefully I’ll get that tomorrow. Airline charged me 70 pounds for that. Staff at customer service were not helpful at all.
Pro: Smiling faces and humor from the crews.
Pro: Good in flight entertainment and food
Kontra: Not enough leg room
Kontra: Yea missed the connection due to taking an obviously not sick young woman off flight from Jamaica
I am a doctor
A 12 hour travel experience - intsead of the 1 and a half planned
Kontra: snow caused my flight to be cancelled instead of the direct flight to nyc i flew via Atlanta. due to the timings of the flight - landing at 2.30 am, leaving at 7.30 am - i had no option but to sleep on the airport floor i will try to avoid fliying with westjet in future - staying loyal to air canada - to avoid the risk of such a terrible flight diversion
Very disappointing experience
Pro: THE flight got me home
Kontra: Th check in staff made light of what seat I was assigned stating it was the best seat. 23A a bulkhead back row seat that did not recline. I was then Seated next to an individual that should have had two seats to themselves instead of most of my seat and theirs. I was literally pressed into the bulkhead by the very large person next to me. Who had another large individual next to them. WestJet used to be a great airline that Had a little more legroom. Now airlines like flair offer the same flights with more legroom wider seats and far lower costs. WestJet has lost me as a customer that used to pay a little extra if There was a WestJet flight option
Pro: It was a smaller aircraft and the staff were friendly
Kontra: was right at the back of the plane and could not hear the announcements clearly.
Pro: comfortable seats
Kontra: no entertainment system, fee for renting tablet not enough room in overhead no complimentary food or drink service
Pro: I flew through the air in a metal container across the country in the time it would have taken me to drive 400 km, so that's pretty neat.
Kontra: Provide complimentary movies West Jet. Parading around tablets to rent for $6 is a bad look.
Pro: It was a good flight. Comfortable and on time.
Kontra: I rated food low as there wasn't any nor did I expect it. No problem.
Pro: Great crew
Kontra: Entertainment system was playing up
Great service onboard!
Pro: Amazing crew who made us feel very comfortable as we traveled with our 9month old daughter. Westjet stands out because of their commitment to service
Pro: The fact that air Canada had a flight around the same time
Kontra: Kept delaying with no clear idea of when we'd actually take off
Overal good flight
Pro: Crew were really nice and good entertainment.
Kontra: Paying for food and alcohol was a bit of a downer.
Very good crew. Excellent flight
Pro: The crew were attentive and accommodating. They identified my bad situation and rectified it quickly. 5 stars. No complaints
Pro: Fast and efficient service, new plane with nicer seating.
Kontra: That you have to pay for coffee and drinks that are normally complimentary.
Kontra: No free entertainment at all.
No meals provided.
No blanket or pillows provided. Felt very very cold.
We should have been informed about this in advance so that we could have been prepared.
Pro: Staff were very good
Kontra: No frills flight, their booking and computer systems are not good.
Pro: That becuz of weather delays in toronto & resulting waits in Montreal we were pleased to be quickly re ticketed on the next flight to Vancouver. Approx 80 minutes after our arrival in Toronto. Unfortunately we were seated 3 across rather than in an aisle & window with an empty middle seat ...several which we discovered were available after 3 hours in flight . Arriving safely after approx 12 hours for a 6 hour flight was the best part of the trip !
Kontra: Overcrowding when there were empty seats in the rear & front PLUS SEATS
Crowded and no overhead luggage spacec
Pro: More people to check their suitcases ...if i
Kontra: Being zone 3 or 4 & having all overhead spaces unavaible for " knapsack & overcoat" cuz all space has been taken up with suitcases .... many probably not in their seat area !
Ok service good flight.
Pro: Standard flight experience.
Kontra: Internet access to films didnt work.
Good value and good service
Pro: Good movie selection - app works well. Attentive, friendly cabin crew. Seats were pretty comfortable too.
Kontra: The food selection is poor though the pre-ordered hot meals were fine.
Pro: Better than United !
Great lively crew
Pro: The subtle comedy during announcements was appreciated.